These guys are the best. Always very professional, get the job done fast and at a reasonable cost. And the actual mechanic working on your vehicle calls to update you and talk over your options before they do the work. I have been back to them for various issues time and again over the years and have been impressed every single time. Absolutely the best shop in the area. Its a relief to know that if anything goes wrong on my or my wifes vehicles, Ronsick will take care of us.
Great place. Very trust worthy on fixing only what needs to be fixed on vehicle and great follow up contact after the service to make sure the car is performing as it should.
They are always very professional and work with your schedule. I was running late one day to pick up my car and told them I will have to pick it up the next day but they waited for me even though they were closing in 15 minutes. I was very grateful! The shop is always clean, easy to make an appointment and very honest. They will not try to fix something if you do not need it. We have been going here for over 20 years.
Customer Service was exceptional!!!! Definitely will be back if its a need.
When I walk into the store it is fabulous clean very professional those men are always correct on their job hats off to them
Great 1st time experience,getting my inspection done. In and out fast!!
Got a state inspection Short wait very professional and pleasant I will do business with them again thanks.
This place is awesome. Went there yesterday to drop my car off on what seemed to be a major problem, and Rob, one of the service techs told me that it wasn’t as big as I thought it was and he wasn’t going to charge me any extra. They are not like other shops where they will take their time just to get more money. I am more than satisfied with their service and will definitely be going back and referring them to others.
Chris was so helpful. Chris kept me updated with everything my vehicle needed.
Good ppl n they take care of u
Amazing service, phenomenal staff, they really take care of you here at Ronsicks. I will never get my car serviced anywhere else!
Our general experience is that we drop a car off the night before and then pick it up the next day. Prompt, professional and reasonable prices!
Only wanted truck safety Insp. Try to sell you more serv.
I own a 2014 Jeep Cherokee. The drivers side window switch stopped operating the front windows and power locks. I bought a switch at ORileys and installed it. The part worked for a couple months and stopped again. I returned it and the same thing happened. I replaced it 4 times with the ORileys part. I took my car to Ronsicks to see what the problem was and they confirmed that the after market part wouldnt work and that I needed an original part from Jeep. I was charged $125 for this information. They told me the total to fix the problem would be $428 altogether and the price for the part was $258. I contacted the local Jeep dealership and they have the part for $150. I called Ronsicks and asked if I could purchase the part at the dealership and have them install. I was told that I would have to pay and ADDITIONAL $75 for this. Each time the switch was changed I watched and it literally took less than 5 minutes. I understand that they have a business to run and profits to make but this is absolutely ridiculous. The manager did reach out to me regarding my experience and I told him everything I said here. He explained their profit margin and mark ups but its still a rip off at the end of the day. I wouldnt recommend them to anyone.
Ronsicks Auto Care was pretty good. Someone I knew recommended them to me. Before I went there, I went and checked the reviews as well. They did an Awesome job. You can always find cheap mechanics, but one thing about Ronsick Auto Care they do it right.Once my car got finished, Steve the owner did a follow up with me and asked me how I liked the service. I like how he did a follow up with me
The work was done very quickly and my vehicle is running great. For the work done I was pleased with the amount charged.
Ronsick’s Auto Care Team are good people.They have righteously supported my mother and her vehicle over the past 10+ years. Thank you for serving the local community with good moral ethics and a deep sense of humility in the work that you do for others. Continue to treat each customer as someone’s mom, dad, sister, or brother.Merry Christmas!
Had my car in for state inspection and emission, I needed rear brakes to pass, gave me a written estimate on cost. Took about hour and half to get brakes on. Not bad, since they needed to get parts delivered. They stuck to the estimate, performed excellent work. They had good protocols set up to keep everyone safe.Overall I was very satisfied with them. I plan to use them in the future for any work I need. Support our local businesses, keep jobs and good work where you need it, close to home.
I have been a longtime customer of Ronsicks because thats where my father took our cars growing up. When my son had an issue with his Altima, I suggested we take it there as well. My son was quoted a price for a diagnostic check. Once the diagnostic was completed, my son decided not to get the vehicle repaired due to the cost. When he picked up his vehicle, he was quoted a different price which was about three times higher. When they called my son to let him know that it would longer, the technician did not say that it would cost more money. When we tried to explain our position we were basically told that it was impossible for the technician to have made a mistake and not told my son that it would be extra money. Which did not happen. I ask for and expect transparency in pricing.
Thank you Rosicks for the exceptional service I was rendered. I came in for one specific problem an with your due diligence it was discovered i didnt need that particular service. You fixed my problem and the recommendations were spot on. I most appreciate the follow up call. You have a customer for life!
They have always been good to me. I go there whenever I have a repair need.
Quick and painless. Friendly people. Went there for safety and emissions and they not only said pass but said what I will want to look at working on when I have the time. Above and beyond. My new favorite shop.
Nive, friendly. Quality, timely service. Fair prices. The mechanic made a point of being sure I was satisfied with the work done.
I’ve been a patron of Ronsick’s for over 20 years. When I want services or repairs done right, I go to Ronsicks. They are very professional and practice continuous improvement with their technicians. I highly recommend!
I will never take my vehicle anywhere else. Steve and his guys always do an amazing job. Very reliable, fast, hassle free service. Keep it up guys!!!
Great price excellent service
They treated me with absolute class and their service to my vehicle was spot on
The Best Car Experts Ever!
I tried to use them to get some work done on my 2009 Volkswagen Routan and was turned away. The weird part is I called first and they said they could fix my problem, but when I got up there they had a different attitude. I was told they didn’t work on foreign vehicles, although I have an American motor in it. I feel a little discriminated against.Margo
Ronsicks has excellent customer service! They always service my car well and they keep me in the loop about what is going on with it. I have an old beater for a car and cant afford a new one so the fact that they keep it running well and at an affordable price means a lot to me. I also like that they keep in contact with me via text and that I can make appointments online, its very convenient. Whenever my car needs work I always take it to Ronsicks!
This my second interaction with my neighborhood auto maintenance and tire service! The first time was to what I thought was a slow leak in my front tire. It turned out to be the e tire tire needed to be sealed. It was explained that in an area with snow and ice salt tends to get wear the tire causing sone separation over time so they sealed it! Great! Two weeks later I needed to put air in the tire and took it back. I asked if they could check to see if I had enough air in it and if I needed to order two front tires. Explaining my son works for a dealership abs would ship them to me.I believe it was Ray (front desk checkin) who came out to check - he started checking other tires abs I told him the others were fine it was just the front passenger! He said he wanted to be sure they were all okay! When he cane back he told me not only did I bed 2 tires but to tell my son to send me 4 the others were dry rotting! This is a used 2016 Cadillac XTS that came from Minnesota which Mayes so much sense about the salt! Well my son sent me the tires!I made an appointment - I was dropped off at hone abs 3 hours later was picked up to get my car! Talk about excellent customer service! Very professional staff - impressive facility and everyone that I encountered is there to help! I’m the type of person that ONLY takes my car to the dealership - but after dealing with Ronsic’s - a few blocks from my hone - they are now my go to place to service and maintain my vehicle!To top it off - the owner Steve reached out to me 4 days after my service to inquire if everything was satisfactory! I’m impressed abs will be shredding the word! Thanks so much!
Very good service
My first time using them. My dealership was booked. I had my car towed to Ronsicks on a Saturday morning and had my car back by early afternoon. Quick, professional and accommodating.
Ronsick is a trusted auto repair shop in the Florissant area. I took my Grand Cherokee there for multiple services. One technician was even so blatantly honest that he told me I should take the vehicle back to the dealer for an extensive repair needed because the work was very intricate. That was UNBELIEVABLE to me. Most places will try to fix it then charge you more for what they broke, rather than just being honest. I appreciate that. They also send coupons for loyal customers and Steve, the owner, checks in with you after the repairs to make sure they got it right. This may very well be the one place left in Florissant, that believes in good customer service!
I didn’t “hate” this place, despite what Google says whenever people (including me) rate something one-star. They just didn’t have the product I needed when I needed it.
Came in for a wheel alignment only because a coworker said they came here and the shop I normally go to was booked up. Worst mistake I’ve made in a while. The tech tried to convince me that I needed $1,300 in suspension work on a truck that had passed inspection two weeks ago and one of the items he listed was replaced earlier this year. When I said no way the tech started negotiating with me. “Well we may be able to do it with just...” I said no if it’s bad how would that be a option so he take my key to the front and they charge me $37.50 to get my keys back when I complained he said the tech needs to be paid with this trump up estimate total rip off got my alignment done same day elsewhere. If you’re a auto motive novice don’t go here you’ll be taken for all they can get.
They were excellent, fast and efficient... Not to forget friendly
All the guys here are so polite and friendly. And they get me on my way quickly
Always have great service
Nice people. Shop very tidy. Prompt service
Ronsicks from day 1 of using their service has been 5 Star. The employees are friendly and professional. Patient in explaining what needs to be done. I dont think the charges are out of range for the work and service I have gotten. They have good music too.
Thank you for providing fast, friendly and professional service. As I sat waiting for my car, I was able to observe Steve and Mark treat every phone call and every in store patron with the courtesy and care of a valued family member. Chris was especially patient in helping me prioritize upcoming services due with careful concern for my fixed income budget.
I was a new customer at Ronsick’s Auto Care on Saturday October 27. Went to shop for an inspection. They were very professional allowed me to see that I had a leak in my radiator cap. They searched around for the cheapest part and only charge me a low-cost rate for labor. Hands-down it was the best customer service that I have ever seen from an auto parts repair shop. They also called me a couple of days later to see if my car was working properly a text message from the owner Steve. I only wish all places provided this type of customer service. Thank you Steve and your staff for everything you repair for me!!
The counter guy Mark is the best guy ever made my experience the best Ive ever had will definitely be back
Always taken in a timely manner when you have an appointment. Always attempts to expedite your service if you are waiting for completion.
I took my car in at 8 a.m. I called at 4 pm they said sorry no one called you back.The manager said we did not get to your car can you leave it.I said no to keep my car all day and do nothing and then say leave it another day I left the business mad.
Always professional courteous customer service with repairs done right the 1st time! Ronsicks Auto keeps my vehicle running smoothly
Thank you for calling me a couple of days later and asking how the care was operating. That call provoked my thinking to continue to listen and pay attention to my car for other issues that may need immediate attention so I wont be in another situation of being without my car for a few days. My car is doing its top performance for its age (2003). In my book that call also gain another star for the business.
I have never been to an auto shop that sends you texts to ask how the service was after. They even send monthly follow-ups and check in to see if future appointments need to be set up. Ronsicks Auto is an very professional and clean shop. Their employees are always polite and go above and beyond to make your experience the best. Jon is the one who works on my Kia everytime I take it to Ronsicks Auto. I have no complaints. He takes care of my vehicle as if it were his. I never have issues or complaints at this business. Thanks Ronsicks Auto!
Ronsick’s Auto Care has worked on my vehicle several times. All types of work from regular oil changes to wheel alignments, order & install tires, wiper blades, air filters, etc. They have always been very professional and considerate of my time. Their prices are fair and I feel confident the work is completed thoroughly and with integrity. Grant is FANTASTIC to work with and speak to.
I went to Ronsick’s because my car was running hot and I was worried how long it would take to fix since I didn’t have an appointment and the cost of course. The staff was so kind and got me in right away. Brian was so great about communicating with me and letting me know what was going on. I got my car back in less than 24 hours and it drives like a dream! The cost was very affordable and I will definitely be returning if my vehicle needs anymore work!!!
Extremely patient and respectful. I was having car troubles and needed work done on my car while I was at work. Staff was very helpful and really worked with me and fixed my car up very quickly. I really appreciate staff not becoming frustrated with me while I was juggling working my day job and dealing with car troubles over the phone. Patience and a great attitude goes a long way with me. Especially because I am 23 and know very little about cars. Thanks a lot you all!
Needed brake work done and an oil change. After they checked everything out, mechanic was Micheal, he knew I was not going to like the price. But he worked with me, so I could be taken care of. He treated me like someone he knew basically. Was helpful of finding easy so save time and labor. Sure they worked hard to get it done quick. Will always go back here. Have been using them for 10 years now and so hows my girlfriend. Great people and great work. If you havent been here check them out you will love it.
If you are anywhere near this auto care shop I highly recommend you go here over anywhere else. Bottom line. You will not regret it. I have had nothing but exceptional service here and have been extremely impressed with Mechanic Mark and the ownership of this company. They will make sure you know exactly what needs to be done and when. They do not oversell you and they make sure that you understand everything that is going on with your car, and the scheduled maintenance to do on a go forward basis. What more could you ask for????
The mechanics at Rosnicks have always given me great service. I never have a problem getting in at the last minute. They explain what they need to do so I can understand. (Im not mechanically inclined). They give me a price and they are right on. No surprises. I have used many different places in Florissant in my opinion they are the best.
Best shop out there
They charged me $800 to fix a catalyst converter and the next day they tell me 24 hrs later I need a new motor. I only drove about 30 mile after picking up the car from Ronsicks, I trusted them to diagnose the problem and fix whatever was wrong instead they tried to scam/deceive me.
Great customer service, very friendly and very quick for what I had done.
I was very pleased,fast service and very kind and they got right to the problem.
Great service
Awesome environment and honest people
I needed a vehicle safety and emission inspection and randomly chose Ronsick’s. I received great service. The guys there were friendly and thorough. I chose to have more work done there and their prices were fair and they went above and beyond for me. I really appreciated that extra mile. The only reason I gave 4 stars is because of their location. It is difficult to get to the entrance but I will definitely be back for any work I need done!
Very professional and polite.
I come here for regular oil changes. I always receive good service from these guys.
Highly disappointing and demeaning employee over the phone. It took a man telling me they can’t use a “magic machine” to find all of the answers since the car died after being in the shop and could give no apologies or consolation. Women beware of this shop! A big reputation to gouge customers and have no customer service. They will text for a follow-up, but it is only to ask for more business.
I’m very happy with the repair work on my truck. I’ve had no problems the several times I’ve been there. The mechanics are professional and answer any questions I had. One great thing I noticed was the respectful way they treat the elderly people who come in, to me that means a lot. Ronsick’s is a great place to bring your vehicle for repair.
Had to have my tire checked for a possible leak just before closing and Mark got me in and found the problem. They are a great group of mechanics you can count on and trust.Thanks
I have been a customer of Ronsick’s Auto Care for years. They have always provided great service. This weekend my car battery died and although I didn’t have an appointment they quickly took me in and took care of my car in a timely and efficient manner. I will keep coming back because they treat their customers great!
Very professional and understanding! Very helpful with explaining what could be the issue and getting some things done.
Always a pleasant experience each time I’ve come to Ronsick’s for repairs to my old but trustworthy Volvo.
I needed a wheel bearing and ball joint pressed and whoever I spoke to was rude. I will never do business with them. A wheel bearing is a standard repair but they act like its some complex procedure. I wouldnt recommend a shop that refuses to do a simple repair.
They always give me a good price and do quality work. The owner is a great guy.
I had my car towed to Ronsicks after it broke down in Illinois. The Ronsicks staff were amazing in getting to my car quickly, walking me through the issues and recommending next steps to repair the car. The entire experience was top notch ! It was only made even better when Steve the owner texted me a couple days later to make sure everything was still good with the repairs. Class act!
I love Ronsick Auto Care. They take very good care of my car. They really do care about the customer. They even texted to see how my car was doing after repairs.
Great work and great customer service
Great service, definitely will be back. This is what we need, a reputable company in the neighborhood, that you can trust to do the right thing! #repeatcustomers!
I will like to share that the men at Ronsicks was so awesome with dealing with our Ford Fusion. I never saw anyone work so hard to make sure that we was informed about everything dealing with our car. Our prayers are with Mark, Grant, Steve, and Steve Jr.You guys are so awesome. Keep up the good work. They really made things happen in our favor with the warranty company.God bless to all of you. ThanksMark and Carol
As always could not ask for better service. Always willing to lend a helping hand and accommodate... called last minute with emergency and they worked me in. They have my highest regard respect and trust.... thank you
Over the many years that Ive been taking cars to Ronsicks, they always have done the job well, promptly and courteously.
Ronsicks Auto Care has some of the best mechanics Ive ran across. Its hard to find people that care and appreciate you as a special customer. I highly recommend this shop for the best customer service.
Great service, definitely will be back. Excellent service. Thank you guys.
I have been going to Ronsick’s Auto Care for a few years now, and I can highly recommend this company for auto repair. The staff is friendly, courteous, knowledgeable, and efficient. They are also an AAA approved repair facility. 5 stars!!!!
I can’t say enough good things about this place. Workers are friendly, helpful, sincere and fair. They actually show that they care about each and every one of their customers. I highly recommend this place for car service.
I feel it a place you can trust and get good service for your money
Had an appointment but, they got me in early for my state safety inspection on my 65 Mustang. It passed. Have been taking my vehicles there for many years. Never had a bad experience.
The guys are always great and helpful!
My family has been bringing their cars to Ronsicks for years! They are friendly, helpful and efficient! Best work done on my car is always at Ronsicks. I will probably use their services for the rest of my life.Thank you guys!
Ronsicks has had a very tough order with my last car. The car was in very bad shape. They were very helpful in planning the high cost of my auto repairs. They broke down the repairs into the most needed to the can wait estimates. The work they did was perfect! They spent a lot of time working on the car as well as explaining to me what was going on and how it effects other areas of the car.I just 2 days ago traded that car in and bought a much newer car but I will always go back to Ronsicks for any repairs or maintenance. They treat their customers with respect and let you know up front what the problems are. And if by chance there is a mistake somewhere, they do make it right.I would highly recommend them to anyone. I have posted their cards at work and many of my co workers are now using them.Great jobs guys!!!
I love their customer service!
The people at Ronsicks are very pleasant and usually do a goodjob when repairing my vehicle.
Great service. Been going there for years.
Ive been a loyal Ronsicks customer for 30+ years and have never had a problem with their service. Everyone is super friendly and truly professional.I have recommended Ronsicks to friends and family members, and all of them speak highly of the service they received.I have gotten to know the owner, his son, and several of the mechanics very well and they are all exceptional!!
I always go to Ronsicks and have never had a negative experience.The employees are very professional and call with estimates before doing the work. got my car back today after massive repairs. Mark explained everything that was done and found out that the final price was lower than the estimate I had been given. Ive been going to these guys for over 25 years and in my opinion the best.
Did oil changes on hubbys car and mine. Even let me know my tires were bad and showed me then fixed that and a wheel bearing. GiGi drives much better now.
I’ve been going to Ronsick’s for over 10 years. The only place I’ll bring my Mini Cooper or any of my vehicles. Easy online appointment scheduling, fair pricing, great service!
I cannot say enough nice things about Mark at Ronsicks. He is always on top of what is going on with my car. And he is really great about communicating with me. Thanks for fixing the vibration issue, Mark!
Great service as usual. In and out in a timely manner, waiting area is clean, same with restroom. All staff friendly, even in passing.
This is the best place in the area to go for car service. I called around to several places and this was the ONLY place who answered the phone with good service and demonstrated that they want your business. They were just as friendly and courteous in person! They get an A plus!
They always take good care of me with my cars and they ha e smart techs that work there....
Excellent service. Fast & honest. Thank you Ronsick team!