Very professional and helpful always has answers for all my questions and lowest price I could find for Insurance.

You people did me wrong. You made errors as far as collecting my payment for February from my bank account. For Christ Sakes we all are in a pandemic. You people showed my no care. I made several attempts to contact my agent. I left several messages to resolve my issue and she never once returned not one call.. Then you canceled me. I despise everything about Allstate. I will also be giving you the worst review & complaint on Yelp and Angies List.

It was okay until my rates increased out of nowhere. So apparently, AllState will happily add people to your insurance, even if those people barely stay with you, NEVER drive your car, cant keep a job and broke with no money. I woke up one morning and saw they nearly charge me double my original rate. I called for clarification, trying to explain this person doesnt drive my car at all and rarely ever comes to my home. AllStates response is Hey, we found this person is at your address and they gotta go on someones insurance. I tried like hell to get that person off of my insurance because they are not even related to me but Allstate is like, Welp, unless they can show they live somewhere else or have their own insurance, we are putting them on you. So I ended my contract. So disappointed.

Allstate Insurance is a sound Insurance provider and has been very responsive in the few times we have had to file claims after over 15 years with them. The unfortunate part which it has been my experience with all insurance providers to date is they never stay competitive and if you are a loyal customer your rates always increase astronomically in comparison with those customers where Loyalty is irrelevant and they shop around every 2 -3 years. I will be less loyal going forward and will continue to shop best price like everyone else in this Wild Wild West technology driven economy where customer loyalty is virtually non existent. I also found it insulting that during COVID lockdown they gave us a credit of $45 per month meanwhile, our driving had been reduced by over 88%. That was the motivation for me to shop around.

Been trying to contact my agent for weeks, before i had a policy they were quick to call back, answer any questions, and order services. Once I signed my policy and paid my bill. GHOSTED! No one returns calls, or answer the phone for that matter. I havent heard from my agent once. Will cancel this policy ASAP

Nicholas Cerame has always been helpful and has answered every question I’ve had I would recommend him to anyone!

When I do call I get may answer .Im not talking to a robot.