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Sams Club
364 Cox Creek Pkwy, Florence, AL 35630, United States
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Sams Club

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Je
Review β„–1

Love that you can buy bulk in almost anything you can think of. Do not like checkout!! More employees could be there at checkout to help. But if you need anything at all I guarantee Sams Club has it. And plenty of it😊. Its really a great place to shop.

Br
Review β„–2

Pricing really isnt all that spectacular. Things are kind of scattered around for example was looking at printers & ink which incidentally they dont carry ink for the printer I was considering and next to the printer is sewing machines? Thats odd. Couldnt find several of the things I came for such as powdered milk & of the 2 people I asked 1 had no clue what that was and the other thought it was to make chocolate milk with.

Ch
Review β„–3

Clean store, good variety, good prices, friendly employees.

je
Review β„–4

Check out went smooth. Usually I have a little confusion due to changes in their way of checking out while attempting to keep business stuff and personal stuff separate. Today check out was a pleasant experience thanks to the young man who made it possible.

Te
Review β„–5

My visit was very nice and what I loved most was I didnt have to wait in line for a long time to check out.

El
Review β„–6

Very busy, used self checkout, 3 lanes out of service, other lanes 4-5 carts deep. Got everything scanned ready to to pay, then starts asking questions about applying for credit card over and over, lines are getting longer and nobody around to help! Not good

Ge
Review β„–7

The staff is always friendly and helpful. There are very good deals to be found. But the true secret is the inexpensive lunch that csn be picked up.

mi
Review β„–8

Great place great prices the only thing is you buy in bulk

ke
Review β„–9

This is for the Tire Department. They dont stock tires. You can not purchase tires from them without having to wait always more than 3 days, more like 7.. I did it once. But today, after talking to someone who clearly didnt care, I ordered tires online... They will be here tomorrow. TOMORROW They should reevaluate their plan and processes, so heres your one star.. long time business member.

Sa
Review β„–10

Had to exchange something & the service desk Lady was so friendly and took care of everthing. The store itself was well stocked and clean.

Pi
Review β„–11

Love the goodies I can find there!! The restaurant inside is cheap and awesome food!

Mo
Review β„–12

Pretty nice place, they have alot of stuff to buy in bulk and even have a little concession stand with these huge 89 cent soft drinks. They also have these huge slices of pizza that are really cheap too. Used to go in there just to get a cheap meal lol.

Jo
Review β„–13

I hate shopping but since I have to shop I would choose Sams over all other merchants. The merchandise is of the highest quality and the meat is the best you can buy.

Co
Review β„–14

Placed a pickup order and all of my produce was old, wilted and disgusting and was given bread that expired the next day. Its ridiculous that your employees you hire for pickup do not pay attention to this.

St
Review β„–15

I use scan and go and love it! Good deals, quality products, and good selections

Ph
Review β„–16

Great curbside pickup experience! The young lady who brought out our order was friendly and efficient. We LOVE the curbside pickup.

Bu
Review β„–17

Quick and easy order online pick up in the lot great I just need more room in the trunk

Ha
Review β„–18

Great outlet! Like the selection. First time using the self check out. Worked great.

Je
Review β„–19

Great! Love all the products you can buy in large quantities!! Great prices too.

Ra
Review β„–20

Great prices! Always well stocked and maintained. Although some of the workers could be more polite...4 year member

Ch
Review β„–21

Purchased 64 piece set of Rubbermaid takealongs that listed a price of 15.64 and it rang up 19.98 voiced my concern to the service desk and they didnt seem to care

Jo
Review β„–22

Excellent service, great products, reasonable prices.

JT
Review β„–23

Trucks: receiving 0600 even though sign says 0400. Roads to here are terrible in winter. The lot is filled with ice that no one at Sams thinks they should do anything about. Be careful. Fast d/h for Prime.

Ki
Review β„–24

Great meats, you can get them cut the way you like them by there on site butcher.

Ra
Review β„–25

Ive always had a great shopping experience at Sams Club. Their return policy on appliances is great.

Ka
Review β„–26

Its fun shopping Sams Club..ya never know what your gonna find and how much!

Mi
Review β„–27

Well stocked. Not crowded. Nice employees.

As
Review β„–28

Great customer service! The staff is always friendly and very helpful!

Wa
Review β„–29

This is the first time I have been in Sams Club in years and I enjoyed seeing all that they had to offer.

Ja
Review β„–30

A great place to get what you need in bulk!!!

Li
Review β„–31

Front lady very friendly and check put out nwed more open

Ch
Review β„–32

They have a good prices there. Sometimes Highway birthday running low on certain items.

Do
Review β„–33

One of my favorite Sams Clubs to visit. Always has much better selection of items then our Sams in Chattanooga.

Pa
Review β„–34

This is a great place to shop. The store is very clean and well organized, also has a great selection

Da
Review β„–35

Enjoy the time there the help helpful and curious

Am
Review β„–36

My family and I love going into Sams Club. Very friendly ppl.

Te
Review β„–37

Excellent club. Beautiful Christmas displays. I bought 4 bags shrimp for a holiday party among other staples. Miss the burgundy wine box tho... No paper towels this time.

Da
Review β„–38

Always have what you need

Te
Review β„–39

Crowded but had most everything I wanted

jo
Review β„–40

I ordered a TV online that was one of their Black Friday deals. I scheduled a pickup on Saturday. Saturday morning I received an email and text that my order had been canceled. I called the store and they said this happens all the time and the are sorry there is nothing they can do. I have been a Sams member for years and it is clear that customers no longer matter. This was a Christmas present. Now I have to go to a competitor to purchase this item do to lack of care and follow through. The item was instock when I ordered it. I am sure this review means nothing to Sams? But it is a way to vent my frustrations.

Be
Review β„–41

Always a lot of fun going to Sams.

Mo
Review β„–42

Classic sams club organization. Employees not particularly helpful, but we found things on our own, eventually. They dont carry normal tea bags, only those specifically for iced tea. Gggrrr...

ro
Review β„–43

Use the Scan & go for the first time on my on my app on my phone. It was quick easy I scanned everything my card was already in there boom I was out the door no problem didnt have to stand in line. Thank you so much Sams for thinking of this idea ☺️

Mi
Review β„–44

COVID IRRESPONSIBLE. We shop at this location often. My biggest concern is that in order to get out quickly, you need to use self service but it’s a COVID nightmare. You state on your page that β€œStaff required to disinfect surfaces between visits”. This NEVER happens in self service. There are no disinfecting products even there never mind staff to do it. Forced to grab the gun and use touch screen one person after the other. AND the last 3 times I shopped, they were out of disinfecting products at the front door β€” Each time I asked and each time staff could not seem to find any!

Je
Review β„–45

I love our sams club here. The staff is always so friendly and helpful. I work in retail so I know how customers can be. Give never had a bad experience here.

De
Review β„–46

It has been a minute since I walked the store. I wish the salad were small family portions.

Ki
Review β„–47

I was very disappointed 1st time ever

Le
Review β„–48

One of my items didnt get scanned so, I had to go back through the line again. Normally, i wouldnt care but, I was really tired.

SH
Review β„–49

Busy,but clerk very helpful.

Je
Review β„–50

Sams is always a pleasure to shop at. The place was looking exceptionally clean and tidy today.

Sa
Review β„–51

I had a great time shopping today at Sams. Found everything just fine.

Vi
Review β„–52

Not a good value for the money when you have to pay for the membership and then you have to pay high prices for the merchandise

Ke
Review β„–53

Easy in and out ordered tire and paid out in 15 minutes

Da
Review β„–54

Very good prices on members Mark brand Claritin and Nexium!!

Je
Review β„–55

My fiancΓ© and I shop here relatively often and I have never been disappointed in this store location.

Je
Review β„–56

Great, clean, well stocked Sams I have seen in awhile.Employees super nice & friendly.

Je
Review β„–57

Clean store, lines always move fast, always well stocked

Ch
Review β„–58

Good place to shop in bulk @ The Sams Club.

Gr
Review β„–59

Sams Club in Florence is generally a great place to shop. My only issue was that there were so many people allowed to walk around without masks. There just were not enough precautions being enforced.

Ci
Review β„–60

Good experience. Good stock of products.

Gl
Review β„–61

Good prices on childrens clothes and they are so pretty.

Je
Review β„–62

So much stuff!! Always have what I need!

La
Review β„–63

It was a good experience, the floor workers was nice, cashiers were real nice and friendly.

Mi
Review β„–64

Love the scan and go app!!! Scan your items on your phone, pay on your phone and your out the door, no lines, no waiting, no cashiers...especially when they have 1 register open with a huge line. Good clean store, friendly associates.

Me
Review β„–65

Always buy more than what I went in for but they usually have new products that are not available elsewhere! Their fruit is always super fresh!

an
Review β„–66

I saw employees not wearing mask properly, people doing the same. I always abide by these mask rules and if im not tell me. This virus dont care if you dont wear it right or not. When i wear it properly........ it can stop the spread of this virus. If your nose is uncovered you might as well not be wearing one. I hate wearing a mask as much as you, but.... weve got to help each other.

To
Review β„–67

Always great service

Au
Review β„–68

Everyone very friendly. Super happy with this store, along with how clean it is.

Pa
Review β„–69

Always a good buy has everything you need in bulk and clothing

Ju
Review β„–70

Conveniently located in Florence this Sams Club is a little gem. They have most of what larger Sams Clubs have and they are staffed with very friendly helpful people. Their only drawback is because they are not as big as most Sams Clubs their frozen food selection seemed smaller. But it is nice to have one closer to me than I had previously thought.

Br
Review β„–71

No frozen raw chicken wings or frozen mangos.

Ru
Review β„–72

Great prices, and very nice people.

Ji
Review β„–73

I prefer shopping at this location as opposed to the one in Huntsville. It is the same distance but I dont have to fight traffic all the way down Hwy 72. As a bonus they dont give you a hassle for not wearing a useless mask.

Yo
Review β„–74

I am not happy with it I didnt get to buy the write item

Ro
Review β„–75

Great customer service and great prices on sheet cakes

Pa
Review β„–76

Everyone is very nice and alway very helpful. We visit two different locations every couple weeks. We have always been treated with the utmost respect, and a smile.(you cannot see it thru the mask, but you can see it in their eyes)..

Ke
Review β„–77

What can you say...its a Sams. They have a few items that are always there, but they also rotate brands, types, etc so something that was there one week may never be there again. Tire center is finally back open.

Ca
Review β„–78

I enjoyed shopping for all you could need and what you can get for the holiday meal and not cook, gifts for all ages love this place

Mi
Review β„–79

Very good place

Ly
Review β„–80

Neat store an Friendly workers

De
Review β„–81

Exelent

Ca
Review β„–82

Great πŸ‘ŒπŸ‘ŒπŸ‘ŒπŸ˜ŠπŸ™

Ja
Review β„–83

WELL I CAN SAY THIS ITS BIGGER THAN THE SAMS CLUB IN BIRMINGHAM AND THE ONE IN TUSCALOOSA, ALABAMA AND ITS VERY CLEAN I MAY ADD!!

Ka
Review β„–84

They had clorox wipes, antibacterial hand soap, paper towels, and toilet paper!

Je
Review β„–85

Good food choices, but no paper towels.

Jo
Review β„–86

Everything at a fair price.

Di
Review β„–87

Clean...associates very helpful .. from the front door to my return item..and my scan and go at the back door..❀

Ca
Review β„–88

I love it I will be back soon

Va
Review β„–89

I asked for assistance loading a 44lb of dog food and no one ever showed. An 86 yr old man in parking lot helped me.

Ca
Review β„–90

Check out lines are aweful. Open all registers when all lines are backed up.

Je
Review β„–91

Love Sams Club. We always fine what we are looking for.

Gr
Review β„–92

Its always been pretty good the stock right now is lower than Ive ever seen it

Vi
Review β„–93

I ordered my son. Lg TV for Christmas on Black Friday . Had it shipped to Ohio and it won’t even come on the power.

Wa
Review β„–94

The place to go to stock up on essentials.

Pa
Review β„–95

Not enough cashiers at checkout. The store layout is different. The once awesome food bar remains closed. Nothing good or bad stood out regarding this trip.

Pa
Review β„–96

Very nice place to shop, has what I need in large quantities Even some things I dont know about

Er
Review β„–97

Always awesome deals here..if you not a member what are you waiting for you should join

Le
Review β„–98

Good store with good selection. Lots of tasting booths, but they usually close down the tasting at about 5. Seasonal items are good, bakery has great product selection and quality. Good coffee prices as well.

Pa
Review β„–99

I love shopping at Sams but har the high pressure sales pitch from AT&T/Directv. The sales rep has moved to within 20 feet of the front door. Membership dues should be enough without this pitch EVERY TIME.

Th
Review β„–100

Susan is a great representative for your company. She went out of her way to make sure I had a positive experience

Information
64 Photos
100 Comments
4.5 Rating
  • Address:364 Cox Creek Pkwy, Florence, AL 35630, United States
  • Site:https://samsclub.com/club/florence-al-sams-club/8196
  • Phone:+1 256-767-9960
Categories
  • Wholesale grocer
  • Electronics store
  • Liquor store
  • Produce wholesaler
  • Warehouse club
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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