Highlands Floor Covering was amazing! The carpet throughout our new house had to be replaced quickly due to smoke damage. Hannah especially was very helpful: she gave great design advice, called the carpet rep to get a discount, kept things on track, and kept us informed during the process. The installers were also very knowledgeable and professional! Thank you for doing so much - we love our new carpet!

Pam Neises at Highlands Floor Coverings is simply amazing. She works hard to make sure our floor needs are met. The carpet was installed perfectly (on 2 different homes!) and the laminate flooring was also installed well. The workers are courteous, on time, and professional. I highly recommend Pam and Highlands Floor Coverings for your flooring needs.

10 days to get carpet in and two months before installation with installation date not as promised. In store help with choosing carpet poor.

They did an excellent job installing a tile shower surround for us. They arrived on time, worked professionally and had a great outcome.

The folks at Highlands are very knowledgeable and there is very good customer service.

Pam at Highlands is amazing. She has great design ideas and is friendly without being overbearing. Highlands has a good collection of floor coverings, and one of the nicest tile selections in town.

I needed a piece of marble for a bathroom entryway to work as a high transition. I went to the big box store and they did not understand what I was looking for and had no clue about using marble as a transition from tile to carpet out of a bathroom so I came to Highland. I figured they would be much more expensive, I was wrong the price was great.The best part is I needed it smaller than they sell the piece for and I had no way of cutting marble. They called their shop and made sure an installer was available to meet me at the tile shop and had it cut at no extra cost. They made my day and I would only trust them for my flooring needs. Good job guys.

Very friendly & helpful.

Horrible installations, they kicked it to the wall and nailed it in, NO stretching it, so 3 years later, VERY EXPENSIVE carpet is bubbling and rippling down the middle . Totally ruined carpet !

Horrible service - promised delivery day came and went - no calls from them - no updates - new promised delivery date came and went - after call from me they realized the flooring I ordered was there after all - they couldnt have cared less - take your hard -earned dollars and business somewhere else - this lot doesnt deserve it.

Great experience