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Floor Coverings International Flagstaff
1 S Milton Rd, Flagstaff, AZ 86001, United States
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Floor Coverings International Flagstaff

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Cy
Review №1

Floor Coverings International is the best! They were friendly, very professional, knowledgeable, kind, efficient. They made everything so simple! I didn’t have to worry about a thing. Tom was beyond helpful and patient when picking out flooring. Shelby was always there to answer questions and keep me informed. James was great! The installers were amazing! It was hard for me to prepare my home for the flooring with our very busy schedule. The installers took care of everything with patience and kindness. Not to mention, their work was flawless. My floors look incredible! I’m beyond impressed with this company. I recommend them to anyone and everyone.

Ge
Review №2

Very professional work all around. We appreciated getting updates on the project throughout, had awesome support picking out floor and learning about what was great about the different kinds of laminate, and saw a beautiful floor installed when we got back. Thank you.

mi
Review №3

Very friendly and knowledgeable staff. Quick install as carpet was in stock at the manufacturer. Install crew were Covid safe and worked quickly and efficiently. No damage and new carpet looks great. Very pleased with this purchase.

Kr
Review №4

I was so impressed with this company! Every person I dealt with was knowledgeable and friendly. Tom on the show room floor was very patient with my pickiness in deciding what we’d like, he walked us through the pros and cons of the various product. Purchasing was a breeze and James and Shelby were top notch in keeping us appraised of install dates and product shipment. The install team Humberto and Jesus had tremendous attention to detail! Both were friendly and responsive to questions about overall look. I love my laminate flooring! Great company to work with, highly recommend!

Br
Review №5

Couldn’t have found a better company for my carpet installation! After a not so great experience with another company, James and his team truly stepped up to save the day. Working with a tight timeline they went above and beyond to complete the initial consultation and installation in less than a week. James was honest and quoted me a fair price for each of my options. The installation team was also very friendly and happy to answer any questions. Also, the payment process was super easy and Shelby, another extremely genuine and kind staff member, stayed in communication throughout the process to ensure everything was in order. Excellent work for a great price! Will absolutely be using them for any work in the future, no question about it.

Em
Review №6

Great experience all around and my new floors are stunning!

Ra
Review №7

I had a great experience with Floor Coverings International. Very professional and very responsive! I highly recommend their service if you need to replace the carpet!

Ca
Review №8

It was a seamless process working with Floor Coverings International Flagstaff. They were very accommodating and worked with our schedule. They installed our carpet in one day and we are very pleased with the final product!

Te
Review №9

Great job all around. They showed up on time and finished ahead of schedule. Their team was really professional and respectful. They even cleaned up after themselves! I highly recommend!

Ca
Review №10

Impressive from start to finish. I so enjoyed their thorough communication and assistance throught my project.

Ma
Review №11

After thoroughly researching and shopping for new carpet, we are pleased with our decision to buy from Floor Coverings International Flagstaff. Great selection, expert advice, IN-HOUSE installers, and careful installation.

Ma
Review №12

We had a wonderful experience with Floor Coverings International. Tom was very knowledgeable and helpful with our estimate. He came over multiple times to meet with us at our home to help us in the flooring selection process. His expertise helped guide us into selecting the right type of floor for our needs. The in store staff was also very courteous and helpful with our selection process, even offering to let us take samples home to help in our decision making. I cant say enough about the installers. These guys were so nice and courteous and had the utmost respect for our property. They worked very hard and were extremely careful with all our furniture. Their professionalism really shined when it came to efficiency. They were in and out of our house in less than a week! We are very happy and proud of our new beautiful floors and look forward to showing them off to all of our friends and neighbors. We will be glad to recommend your business to family and friends and look forward to doing business with you in the future. Thank you so much for a beautiful job! WE love our floors!!!

An
Review №13

We had new tile installed in the kitchen and extended and re-finished our hardwood floor throughout the rest of the house. The entire team at FCI was wonderful to work with and made the process run very smoothly. Our new tile and wood floors are beautiful and we couldnt be happier!

Su
Review №14

James (owner) and Brian (craftsman) were very responsive to my inquiry about repairing deep scratches on an area of our wood floor. They were prompt with an estimate and Brian did an excellent refinishing job, blending the repaired area with the rest of the floor. We are very pleased with FCI and the work.

Jo
Review №15

I had a highly positive experience working with Floor Coverings International in Flagstaff, and cannot be happier with the outcome. I had the entirety of my house re-floored with tile, and the final product looked absolutely amazing. The atmosphere and ambiance of my home was completely transformed – it was like having a brand new house. James was super helpful and communicative about the process, pricing, and expectations of this fairly extensive project, which gave me the confidence from the beginning that this company is highly professional and competent. The crew took excellent care of my house while I was away, and made sure to clean up thoroughly. Even though I’ve had my new floor for about six weeks, I’m still liking it better each day. If I ever need another flooring job again, these guys will be the first call I make.

Jo
Review №16

James and his team did a great job on our new office carpeting. From initial consultation to final completion, everything was top notch!

To
Review №17

We have a home in Munds Park, AZ. We received 3 bids for the carpet replacement and went with Floor Coverings International Flagstaff. They did an excellent job. We were able to get top of the line carpeting for the same price as a medium weight from the other 2 bidders. Everything was 5 star from the sales person, Tom, to the scheduling and installation. Everyone was on time and considerate. Tom was very knowledgeable and the scheduling team and installation was perfect. Installers were clean and efficient. One of the most important decisions we made were involving the warranty situation. Installers are employees and should there be a problem in the future we have one contact. The other bidders had sub-contractors for their installation. That opens the door for finger-pointing should there ever be a problem. We like the one-stop-shopping that they offer. Great job - totally satisfied and love the new look.

D.
Review №18

Everyone was so very nice and helpful. Tom came for estimate and went over all they do on the job. We had and entire floor replacement on 2nd floor. John, the install team, was friendly and on time everyday, explaining what he was doing and did a GREAT job. He moved furniture about and was friendly and cleaned up. After complete another team member did walk thru and said if any problems call. I cant say how much i enjoyed the experience with this company, and each and every person involved. Thank you !!!

Co
Review №19

Very friendly and professional. The floor looks great!

Tr
Review №20

Very happy with my vinyl flooring.

Ro
Review №21

Good communication via email and text messaging. They were flexible with installation as we were getting our master bathroom redone at the same time. Final product is awesome. Tom was really helpful and a great resource. Wouldn’t hesitate to do business here again and I recommend anybody consider a large home renovation to at least stop in and chat with Tom about your ideas :)

Li
Review №22

Just had over 1,000 sf of luxury vinyl installed in my condo by FCI. Had almost equal amount of carpet taken out and three sets of stairs included in installation. Nice job overall and installers were friendly, professional, and flexible. I recommend Tom and his crew. Communication wasnt always efficient but I mainly care about the quality of the installation team.

Pe
Review №23

Corey was amazing! Best installation of tile we have had and he communicated to us everyday about when we would be there. Very impressive and professional young man!

Ma
Review №24

I ordered my new unfinished oak hardwood flooring from these guys. It came in on time and even though I ordered #2 grade, virtually every single piece was usable. Very impressed with the product. I also like that they are locally owned and the owner can be found in the shop. Price was highly competitive.

Jo
Review №25

The reflooring of our home was completed on January 30, 2019. The experience from beginning to end was far greater than we could have imagined. Tom Geblers knowledge of the industry, applications and product was formidable, impressive and accurate. Corey did our tile work and was one of the most professional and personable individuals we could have had to execute the tile flooring. As the only Certified Tile Craftsman in Northern Arizona his expertise was beyond expectation. The engineered hardwood flooring (Hickory) recommended by Tom Gebler and installed by Jerome and Seth who are phenomenal has added a warmth and inviting glow to our home. They earned and deserve the highest recommendations.WELL DONE IS AN UNDERSTATEMENT!!

Vi
Review №26

Weve purchased 2 floors with Floor Coverings International. The first was for our business and the second for our home. Pricing was competitive, quality of materials was excellent. We also had the second floor installed by their crew. Great crew, excellent craftsmanship...

Do
Review №27

We just had new carpet put in for our three bedrooms. Tom in the flooring department was very knowledgeable about the carpet types, material, life, and care, and helped us find something for our needs within our price range. What I liked about this company is that they offer furniture moving. Other places we went to did not offer that, or could only provide us with third party companies to move the furniture...so that was a huge selling point. The carpet installers were polite and efficient and did a great job. I am very OCD about my furniture, and they were careful with my belongings. We will definitely go back to them when its time to redo our tile floors.

Ro
Review №28

Tom Gebler was superb! He was knowledgeable about all types of flooring and helped us make a reasoned decision. Our carpet arrived as promised and was installed very quickly.The installers,Nathan and his brother ??? Jason ??( ..sorry,we forgot) were experienced and very professional. Our belongings were treated with care. The house was as clean when finished as when they started.Tom came back to the house to check that we were satisfied. He also quickly checked the installlation work to make sure all was up to his standards. When he gave us our final invoice, he also added a list of restaurants for us to try in the area!I would recommend them highly.

Pm
Review №29

The company representative came to my home in Sedona for a free estimate. I found him quite knowledgable about the relative merits of the differing carpets available. The two men on the installation crew did an excellent job at moving all my furniture and laying the carpet. They were great to deal with and sought my feedback during and after the installation.

Ji
Review №30

I have been working with Floor Covering International for about 7 years now and they have done a great job with all my residential and Commercial work. I would highly recommend.

Ha
Review №31

Really professional process, great in home design services - couldnt have asked for a better result!

Ja
Review №32

Awesome staff, best install team. Highly recommended

Gi
Review №33

First time in there everybody was very polite and the store was very clean

Lu
Review №34

They delivered on time and on budget! I love my new carpet!

Pa
Review №35

Friendly, knowledgable staff, large selection of products and services, complete home remodeling available, fast install by neat and professional crew. We will be back for our next project!

Li
Review №36

Installers were great as they went about their job of installing our carpet.

St
Review №37

This is an update to the review we did several years ago. Since then we moved permanently into our retirement home and decided to do a upgrades to the kitchen, dining room and master bath in separate projects. We had wood, tile back splashes and a tiled bathroom done by FCI.The projects were done on time and within the budget we discussed. We made a few course corrections and wound up with a better result than we had ever hoped for.We couldnt be happier with the results from FCI.----------previous review...I used FCI to do both wood flooring and carpet in our home.We recently purchased as our retirement nest...but the nest had some thorns in it. As winter came, windows closed and heater was turned on we had some really nasty smells.FCI came in and got to the bottom of the problem. We were ready to have everything taken out and replaced with new wood--thinking we were going to spend many thousands. Our FCI representative re-directed us, saving a lot of expense and used the great bones in our house.We now have new carpet in our living room. But to our great joy, the bedrooms and hall have a wonderful new finish on the original (and now very beautiful) oak floors. You just cant duplicate the look and feel of 40 year-old oak.There was a section of flooring that had to be patched due to previous repairs. I doubted that the flooring could be salvaged--but FCI proposed a great hand-crafted solution. I could not be happier with the result. You cant see the new wood, it was stained perfectly and the completely matched And, to boot, much less costly than I was expecting.They dealt with us with integrity, met their promises and delivered something that every visitor says is just beautiful--both the carpet and wood..I just saw the disappointing at best review of FCI, and feel compelled to tell of a different experience. Would I be a repeat customer? You bet! Great work, on time and priced as we agreed. What more could we ask for?

An
Review №38

I had Floor Coverings International in Flagstaff replace the carpet in my home. From the initial visit to select carpet, to the final inspection of the project, I found the staff to be helpful, cheerful, thorough, and competent.

Pa
Review №39

Quality work and products; staff is very helpful and timely in responses. Thank you!!

Information
32 Photos
39 Comments
4.8 Rating
  • Address:1 S Milton Rd, Flagstaff, AZ 86001, United States
  • Site:http://flagstaff.floorcoveringsinternational.com/?utm_source=GMB&utm_medium=organic
  • Phone:+1 928-526-2280
Categories
  • Wood floor installation service
  • Carpet installer
  • Carpet store
  • Flooring contractor
  • Tile contractor
  • Tile store
  • Flooring store
  • Wood floor refinishing service
Working hours
  • Monday:Closed
  • Tuesday:10AM–5:15PM
  • Wednesday:10AM–5:15PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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