The employees are rude and disrespectful. I was actually hung up on! I filled out and submitted an application back in January it is now April! Nothing... I cant get a hold of anyone, I leave messages no one calls back. This place needs to be investigated. They help who they want to help and thats it. I will be making some calls, this is NOT OKAY.

I feel the weatherization program was rigged to accommodate renters, medium income, men, the mountain raised good ole boys. I may be the only very low income older female homeowner trying get on the list for almost 6 years. I was not prepared for a crew of workers from Tucson to do the weatherization - It was rushed and no one explained or looked at me in the eye. NO one did anything with insulation anywhere. One door was weather stripped, but the other was ignored. LED was randomly installed and the 2 appliances I didnt feel necessary to replace... they replaced with junk. NO WINDOWS got looked at because why? They were told that nacog no longer replace windows. My water heater, toilets and kitchen faucet (they put a small filter thing on the end) are bad and all leak or run or need adjusting. The vents they cut in to the already short bedroom doors is too much, the house is colder than last year and my bills are higher, I couldn;t even get anyone to get up on a ladder and make a repair to one corner of the roof. But I have little white alarms on every wall (looks silly).

Amazing caring people

I thank Nacog for being there for my family, utilities were paid and mrs. Dragoo was very understanding and helpful.... thank u nacog

They do their best to help.

They realy went above what I had exspected by working so hard to get me qualified and job done thanks ray and team

Made a phone call to nacog in Flagstaff and wasnt greeted with a hello or nothing lady was extremely rude on the phone. Better off talking with someone in the office. If you dont want to work then DONT WORK!!

In Winslow az I have been trying to make a appointment cause I need service and she makes me wait 30 mins the other day and een here twenty minutes already she.plus I have called and left 4 messages and no call back you need to have availability for us low income people who need helpstill didnt come out her office I went the next morning the sign says open at 9:00 I wait till 9:25 she still was not even at her job so Im sitting here agai now plus ni called 3 times Ino call back have been waiting 20 mins