Great business. Very knowledgeable. Thank you

Poor service and poor customer service skills. Mechanic wouldnt even look at my vehicle and told me exactly what was wrong with it like he had already knew. Overall seem like nobody there enjoyed their job. Lack of taking pride and what they do. If I could I would give this is 0 star rating

Mask 😷 required. Friendly owner and employees. Had my transmission replaced 5 years ago, they did a good job. Just recently had a tune up done and the owner was up front about the cost and the duration of the job. It took about a couple of hours and it was done and they did a good job of tuning up our truck. Runs good!.. Would definitely be back in the near future if and when I need vehicle maintenance.👍

Very helpful running a last minute diagnostic on a wrench light. The other people we called in town wouldnt even run a scan on it for two days. Aamco guys told us to stop right in, met us in the dirt lot next door (we were towing a trailer) and ran the scan for us. All for no charge. Very nice guys and they helped us with our diagnostic when nobody else would, for free.

Great customer service, swapped my transmission and had me back on the road in a couple days. Not sure why all the negative comments on here, my experience was top notch. 100% would recommend.

The staff are very nice. We got our vehicle back right away, they kept us inform, and notified us when our vehicle was ready. I am very thankful we brought our vehicle here, no matter what others had to say. Thank you AAMCO for taking care of our vehicle.

Paid too much for an engine and broke down again an one month of driving it

Very hopeful very polite staff Im very fast at getting a vehicle in and out

They put a transmission in our truck in 2019. It has been back for a leak twice. We took it back on Monday for a leak and it took them 3 days to fix keeping the truck for 2 days without a call. All communication was started by us. Would not recommend this shop to my friends.

Very negative owner is not willing to work with us when we called. The words “why would I wanna do that” and “I can’t help you there”. Was presented very poorly and unwelcoming.

I know people that came here and there bar people don’t waste your time or money here with this people as you can see from the rest review there no good so don’t waist your money here

I recently moved to Flagstaff and have a Hyundai. Ive tried many times to get into the Hyundai dealership here and their hours and overall staff have not been helpful for me one bit. Discouraged, I needed to get my car in for a 60k check up. I decided to give Aamco a try and was able to get my car in for a check up on a Saturday morning.I got the pleasure to work the entire time with Kevin, who was very straight forward and honest the entire experience. He explained what he would look for and said if he saw anything he would call within the half hour. Sure enough, I got a call that half hour, simply explaining the only thing he would consider would be my cabin air filter and my engine air filter since everything else was perfectly fine. Well first off, that was different than the Hyundai dealership down in the valley told me, who said my breaks really needed a look at, so that was great that Kevin was able to tell me my breaks were just fine!Even after telling Kevin that I can take care of the air filters myself and I would just like the oil change, he didnt try to up sale me or tell me it was too hard of a job for me (especially since Im a girl in my twenties who looks like she doesnt know squat about cars!) he simply said thats great and offered to do the oil change. I picked up my car and got everything done for under $35! I have a wonderful experience and I would love to work with Kevin again! Im actually glad Hyundai has been disappointing me, because if they didnt I would have never had the chance to meet such an amazing and honest man!

I will never take my car to AAMCO ever again!

I had to go to Flagstaff from Gilbert to bring material up for a friend. When I arrived, my car started acting up and all of my transmission fluid had leaked out. I had gotten my transmission replaced by the AAMCO in Gilbert about 3 months earlier, so I called them and they connected me to the AAMCO in Flagstaff so the repair would be covered by my warrenty. They called someone to come and tow my car and were quick to diagnose the problem when we arrived to the garage. They found another issue with a coolant lining and knew that I was on a time crunch, so instead of ordering a part that would take 2 days to arrive, they took one out of a car they had in their lot and replaced it. Although it took a little longer than we thought (approximately 2 hours), the owner of the shop was great company and kept me thoroughly entertained with conversation. When finished, they took my car out for a test drive to make sure everything was good and then rechecked all the parts. Since it took them longer than they thought to repair the car, they covered my towing and the extra part and labor. I ended up leaving the shop with everything covered by either good grace of the mechanics or the warranty I had.I would highly recommend AAMCO to anyone with transmission issues without hesitation. As a 21-year-old female, I know that Im supposed to watch myself at garages, but Ive never been taken advantage of with AAMCO and they explain everything thoroughly to me in language I can understand. Low pressure, low anxiety, high performance place.

Kevin and Gary were a great help to me on July 26th of this year. My check engine light turned on and I still had 12 hours to drive. They ran a free diagnostic and Gary made sure to explain to me what was exactly going on with my car. They were very professional and courteous. They offered me a lot of reassurance when I was panicked and I am forever thankful for that!

That owner needs to lose his job before this place goes down the drain. Loud obnoxious man. Very very rude. Kick him out

My compliments to Kevin and all his staff. It was my great relief that they immediately examined my vehicle when it was towed in, gave me their professional opinion and recommendations for repair. My transmission was blown. I was in route from California to Oklahoma pulling a trailer and was pressed for time.Kevin and staff had my cars transmission repaired in less than 24 hours. Kevin transported my wife and I to a motel for the night and then loaned me a car the next day so we could see the town.In summary, Kevin and his staff are customer oriented professionals. I completed my trip to Oklahoma with no further problems.Thanks again Kevin. Hope you see this.

We broke down 15 miles north of Flagstaff, 3:30pm on Saturday June 13. AAA began towing us into town. Joey from Tow-Rite called several shops - Goodyear repair place - closing shortly NO, called another - no answer, then he called Kevin at AAMCO (who closed at noon). Kevin said he would check in with his technicians to see if anyone was available. Joey called a couple more places that were no answer. Kevin called back and said bring the car to AAMCO.Kevin and the technician (Cary) met us. Kevin opened up the shop. They told us not to worry, they would inspect the car, fix it if possible and if the car could not be fixed immediately, they would get us a rental car or hotel. They ran a full diagnostic test, found no problems in the report. Cary and I went for a test ride, the problems did not happen again. Once back at the shop Cary looked up any Technical Bulletins and found one related to fuses and ignition. He tested all the fuses and looked for ignition problems. He cleaned one of our fuses that showed some carbon and retested it. The cleaning improved the voltage. Cary told us to go home all should be ok. I asked, How much do I owe you? Cary replied: NO CHARGE. We made home to Phoenix, no problems.I can say enough good things about these folks! Take your business to them, they deserve it! Kevin and Cary were kind and considerate! They interrupted their day to help us! Thank you!

Excellent customer service. Timely repairs. I visited shop with potential transmission issue and they diagnosed issue to be clogged EGR value which they removed,cleaned and re-installed versus just recommending replacement. I greatly appreciate their honestly. Thank you gentlemen!

I have been to this AAMCO on three or four separate occasions. Each time, the owner and employees have been very friendly and helpful. Great customer service. Ive never once had a problem with the work theyve done. Whenever my car needs to be checked out, I dont even think about going anywhere else.

This place deserve NO STAR.. The Owner is a Negative, Rude, Disrespectful, Dishonest, Prejudice Person.. He never fixed my car but made it worse and on top of it they lost my keys and he never was willing to pay back.. I dont recommend anyone here!! NO other company wants to work with Aamco because of the owner n his shady business.. if I would have known this I would have NEVER came here.. 😠

Kevin and his shop are the reason auto mechanics have a bad name. He tried to take advantage of us, knowing we were in a pinch, by quoting us 3 times the going rate for the work we needed done. When we decided to take our business elsewhere, he was extremely unprofessional and uncooperative. He lied to us about the time he spent on the car and required us to pay him for 18 hours before he would release the car. (We actually had to call the police to get the car released!) He said it took him 11 hours to take out the part and another 7.5 to put it back in so we could have it towed to another shop. Really?? 18.5 hours and NO work actually done on the car?? Save yourself a lot of time money and anguish by taking your car elsewhere... Apparently we are not the only ones who had a nightmare experience as there are numerous complaints on yelp, the BBB, and ripoffreport.

My transmission started to fail three weeks ago while I was on my way up to Flagstaff from Phoenix. When I brought my car in, the problem was quickly diagnosed and Kevin gave me options oand advice on how to deal with the transmission. Kevin and his team were able to get it back to me in a week too! Since that time Ive gone to Kevin for oil changes, and small maintenance items with my car. He has an excellent team that does honest work at a great rate, I definitely recommend AAMCO.

I also would give this place negative stars. It says total car care in your name, but condescendingly says “We don’t do ANY tires.” Would love to see a reputable business here over this blight in the community one day.

Checked our truck,reset engine warning light, added a quart of transmission fluid.Told us that there was nothing wrong with the transfer case,and charged us no money. Extremely satisfied 😍

Prompt service with no surprises was my experience with Kevin and the AAMCO staff.After researching the problem on the Internet, I contacted shops around Flagstaff for Pricing and Quick Prompt Service. Kevin quickly understood the problem and quoted me a price range that was well below other shops I contacted. With other shops quoting 5 days to 3 weeks to complete the service, Kevin got my vehicle in the shop within an hour and immediately started the service. It was estimated that my vehicle would be completed by the next afternoon, which it was.The final bill was within the quoted range given, even with additional part replacements at part charge only.Automobile repair reviews are mostly on the negative side, for those that are happy with a service do not always take the time to post good reviews.Thanks Kevin and Staff for a job well done!!

Transmission failed twice and the second didn’t last over a year and half. Waste of money. Go somewhere else.

Kevin Lindsay is a dishonest crook! I advise you all to take your business elsewhere. 👎🏽 If I could give this place no stars or even negative infinity stars, I would.

Awesome guys here, taking care of me after hours! Thanks for your help!! I WAS elated at the level of service I was provided....But, Why am I in need of another Fuel pump, A mere Four months later?!

Crooks!!Stay as far away as possible from this shop. I brought my truck in with a transmission issue. Mechanics inspected it and said I need a new transmission to the tune of $5,500. Turns out the transmission in the truck was actually an AAMCO replacement that was still under warranty. Further the problem couldve been solved with just a new gasket; less than $1k. Additionally these crooks opened a credit account in my name and charged $2k to it.

At 10a.m. Wednesday I was in Camp Verde, Az.trying to find a shop to repair my transmission. Thank God I found Kevin at Aamco in Flagstaff. AAA got my car to his shop about 2:30P.M. and I got it back fixed at 3:30 p.m. on Thursday. Wow. Kevin really went above and beyond. He delivered us to our motel the came back to take us to get a rental car, all at no cost. The repair cost was what he quoted . A heartfelt Thank You to Kevin and his mechanics. They are terrific

As most travelers, when things go wrong, youre put in a stressful, difficult and very expensive situation. They thoroughly explained what happen to my transmission and how much it cost to fix it. I ended up buying a replacement vehicle and his staff helped strip my car of all the accessories I had installed at no charge. The owner Kevin, is a good man. His excellent staff know their stuff.

This was a great experience. We got stuck in Page and needed a new transmission This Aamco was recommended by the mechanic there. We knew wed probably need a new one. The owner was super helpful, knowledgeable, and didnt try to upsell. Great work, super friendly, excellent experience.

If I could rate Kevin and his incompetent staff a zero I would.... had my transmission rebuilt in march if 2014. It had shifting issues less than 6 months later. Then another issue in September 2, 2014 - they took it back in after leaking serious transmission fluid all over my driveway... March 2015 it had extreme internal damage that corporate Aamco took the transmission from the Ina road Aamco in Tucson, Arizona 4.5 hours back to Flagstaff to Kevin and his staff to repair. This ordeal took the better part of 3 weeks... Lucky me, I had get a rental car which Kevin said he would pay for.. after calling me a liar he ended up only paying $241.10 towards the cost. Do NOT trust this man. His work and his treatment of customers is not worth the $3400+ I spent for his so called repair. Dont come here ever!! Buy a new transmission from the manufacturer!!!

On our way to Utah our car down shifted to climb the hills from Phoenix to Flagstaff but never shifted into overdrive once we cleared the hills the service engine soon light came on as well. We stopped at AAMCO to have the transmission experts have a look at the car. We dropped the car off and they told us they would call us after they had a chance to inspect the car. After two and a half hours I called the shop and was told, I was just going to call you. We walked back to the shop and we were told that our transmission was failing and it was going to cost approx $2,700 to fix and take a few days to repair. The funny thing is they never even took the pan off the transmission to look at the transmission so how could they know it was failing. We took the car to another shop and they removed the pan and said that there was no indication that the transmission was failing. They read the check engine code and found that a speed sensor had gone bad(this sensor controls shifting). We had them replace the sensor, flush the transmission, and fill with new transmission fluid. The total cost for the sensor, fluid, and labor was $225 which was a lot better than the $2,700 AAMCO quoted us. We have driven the car up and down steep mountain roads since the repair and we have had zero problems with the car. I am glad we had a second opinion it saved us $2,500 in un-needed repairs. It seems like we arent the only ones who have been given faulty information. I would recommend that nobody ever take their vehicles to this shop.

HORRIBLE SERVICE. The owner Kevin was very dishonest. Had a conversation over the phone to take in my car with a busted transmission. Kevin stated that he would personally tow it free of charge THERE AND BACK. He did not mention i needed to have a major repair done in order to get the tow. i was very thorough on asking the price of the tow. Even in person he restated that he would bring it back as of no charge. I wanted to do business with the man but now its costing me 45$ just to get my vehicle released and now i have to get my own tow. I am not calling Kevin a liar but if you do business with him i suggest you make sure you have everything in writing first so the same does not happen to you.

Do not give this place your business and especially the owner/manager, he is so rude and unprofessional. My car came back to me the first time totally worse than when I drove it in. After the owners mean and disrespectful comments and my persistence was my car finally fixed.... find another place to get your car fixed!! This place doesnt deserve a star!

Fortunately I did not buy into their unreliable diagnostics and shady tactics. I was told a $3000 tranny rebuild was required on my Dodge Ram and offered a financing plan. So I went to Allstate transmission in Phoenix for a second opinion. Within 15 minutes, I was informed the transmission was fine and that there was a broken wire to the output speed sensor that was causing the P7XX codes. A $300 repair at an auto electric repair shop. Allstate charged me nothing!! Beware of this place.

They are very helpful courteous.

If I could I would give Kevin and his guys a negative 50 stars but it wont let me. My truck broke down just outside of Flagstaff and I called Aamco because I always hear the ad on the radio for them. Well after dropping my truck off at Kevins Aamco shop he calls me a couple days later and tells me he needs to replace my transmission and he needs $1500.00 up front before he could get started because he is low on funds. That should of been the first red flag. So then he supposedly ordered a transmission from Washington I believe it was and would take 3 days to get there and I should have my truck by Friday. So Friday comes and I call him in the morning to see if it will be ready by time I got up there because I live 4 1/2 hours from his shop and told me yes. So i drive up there and wait for a couple hours and then he tells me there is problems and it wont be ready after all. So I drive another 4 1/2 hours back home in a rental. So I kept calling him thru out the next week to find out what is going on with my truck. He tells me it will be ready the following Saturday. Show I call him on Saturday morning and he tells me they are doing the final test and things and it will be ready by time I get there. So I get there and the truck is at the dealer where they are programming the transmission to the truck. Well i wait a couple hours and then he gets a call saying it cant be programmed because there is something wrong with it. So him and one of the guys goes and picks it up on a trailer and told me it wont be ready until they can find out why the 4 wheel drive dont work.Well a few days go by and I call still nothing, so a couple more days go by and they finally figured out they bent a pin in the plug for the 4 wheel drive switch. So go up on the following Saturday and Kevin isnt there. So I pick up my truck and it seemed alright until I tried the 4 wheel drive. It was getting stuck in 4 wheel drive and would wine and growl so I called Kevin and he would NOT answer my calls because he seen my name on his caller ID. I tried to call him 5 times in about 2 hours and no answer, but the minute I tried calling from a number he didnt recognize he picked up right away. Anyways I got authorization from Kevin to take it to another Aamco in Mesa and have them look at it. Well of course they told me something else was wrong with and had to replace the transfer case. I think all Aamcos work together to scam people and will not ever go back to any Aamco again and will NEVER refer anyone to them either.

After a year when your transmission goes out, dont expect Kevin to uphold his end of the bargain. He will attempt to re-manufacture it, but he fails a second time! If you like a headache - then use Kevins location. For my warranty I had to go through AAMCO corporate and they have given up on him too, because the recommendation was for him to pay for a new transmission and its too expensive for him!!! So now Im at 1 year and 4 months, and my transmission still doesnt work. Thanks for the headache Kevin BBB on my list is BBB for your location. Kevin in Flagstaff has called me a liar, will not pay in full for a rental car he says he will pay and is just plain bad business. On the other hand, Miles in Tucson - TOTALLY different story, this guy is great!

Took my truck in with erratic shifting between 3rd and 4th. Kevin had his tech run a diagnostic and found a bad speed sensor. Fixed the problem and he only charged me $30 for the sensor. I was back on the road in a little over an hour

They donot know what they are doing. They just want sell you what ever the engine codes says and wont discover the real problem that causes few critical codes to appear. I definitely donot recommend going to aamco especially in flagstaff

Guys a joke doesnt even have any certified techs here. Deserves to be shut down, no business with the aamco name

If I could give this location negative stars, I would in a heartbeat. Kevin, the owner of this location opened a line of credit in my name without authorization. He charged me for a brand new transmission, but tried to just repair my existing transmission instead and did not adjust the price accordingly. Only after complaining, and my truck being at his shop for 3 weeks, did he finally replace the transmission. He never once gave me access to the $1500.00 line of credit he recieved in my name. The last thing he told me was that he was glad he had a short-term loan until I got the credit company to take back the money. My truck is still not fully functional, and aamco corporate office does not care, I am having to take Kevin Lindsey to court to get everything resolved.

These people are vile. Straight up evil! I took a vehicle there for diagnosis. They of course, like everyone else, tried to sell me a transmission. I took it down the road to a known honest shop and found out it was a $100 repair. The transmission was FINE! What a bunch of jerks. People work hard for thier money. Its a shame to see these kind of practices still going on.. AAMCO is THE WORST shop to take your car! Uness you love to shovel out thousands to be ripped off.

Most honest auto shop Ive ever been to

My transmission failed two weeks ago and I took it to Kevin Lindays Aamco in Flagstaff. The transmission was replaced within 24 hours but I was out of town. Over the phone, Kevin assured me that my truck was running very good. He said that if I gave him a credit card over the phone, he would do a small $50 repair for free. When I picked up the vehicle, the free repair was not done. Also the vehicle shook so violently that I was afraid to drive it. Kevin said there was nothing wrong with the transmission. The problem was my engine I disagreed because my engine was running like new before the transmission failure. He refused to look at the transmission and demanded that I pay $350 for a tune up. I agreed if he would guarantee a tune up would fix the problem. He would not make such a guarantee, stating that the problem might be mechanical failure of my engine.I drove the vehicle a couple miles slowly with flashers on to the nearest auto repair shop with good reviews. Immediately the mechanic said the transmission was out of balance and that a tune up would not fix my problem.The next day I went back to Aamco. Kevin said he didnt care what the other shop said. I needed a tune up. But this time he agreed that if the tune up didnt solve the problem, it would be free. I said go ahead. However instead of doing a tune up, Kevin immediately removed the transmission for the truck. I was told that the torque converter was bad. Kevin apologized for getting angry with me the day before and even paid for my rental car until the new torque converter was installed.The vehicle still shook after the new torque converter was installed. Once again Kevin said that a tune up would solve my problem. I took it to another shop and the owner called Kevin.Not knowing what to do, Kevin installed a new flywheel (flex plate) but the shaking was noticeably worse. His mechanic angrily said to me. There. We replaced your flexplate and the truck still shakes. You need a tune up! Kevin told me to come back the next day and theyd do a tune up. It would be free if the vibration didnt go away. I agreed. However as I drove the car out of the shop, the engine was misfiring quite badly. When I looked under the hood, I saw that they pulled one of the spark plug wires off the distributor cap. Because of this, I didnt go back. I could no longer trust them with my vehicle.The next day I took it to another Aamco in Phoenix. They explained that the problem was my rubber engine and transmission mounts. I paid $350 and some of the vibration has gone away.In my opinion, Kevins lead diagnostic tech TJ and the other mechanics at Kevins shop in Flagstaff are careless and sloppy in their work. It is possible that they installed the flex plate incorrectly. I saw TJ wipe my transmission dip stick on his shirt. They left the bolts on the transmission bell housing loose. Also when working on my engine they did not reattach some of the wires. Therefore the water temperature gauge and power mirrors did not work.Kevin is extremely attentive and charming until he has your money. Never pay him in advance even if he offers you a discount. Test drive your vehicle first after the work is done. I spent many hours in his waiting room and observed how he operates. Of course I said nothing out of respect, but I felt badly for his customers.Obviously I cannot recommend Kevin Lindsays Aamco in Flagstaff. TJ has been with Kevin for several years and Kevin doesnt let him go. This must mean that Kevin is happy with the level of service TJ provides. All the other technicians simply agree with everything TJ says. In my opinion, Kevins flashy temper and low quality workmanship reflects badly upon Aamcos good reputation.

By far the worst experience Ive ever had, definitely not a place to take your vehicle, bring it in for one thing leave with another problem and theyll rob ya blind

Treated me fairly and the price was good. Wss referred by a friend.

Read my first comment

They charged me $300 more for a used transfer case then the dealer charged for a new one, There labor was much more then the ford dealer too. Crooks, don’t go here ever!!!!

Nice honest guys

Refused to perform the operation that previously fixed my car, told me my transmission was ruined so Id have to leave it there a few days, and quoted me a minimum of $1600 before labor. Instead, I took it to Flagstaff Auto Repair across 66 and they fixed my problem and had me out the door in 30 minutes for $60.

Thanks Kevin for all your help with my Honda. Ill be back:)

Not helpful dont bother coming here they dont want ur business

Best service and fast!

Rip off city here.

I had my transmission rebuilt by Kevin and when I took it out on the road to weeks later it was vibrating in the transmission so I took it back to him and all he said was its normal its just now breaking in and after a month I took a back to him it was still vibrating and all he said was it was the universal joint and it was not it was good poor craftsmanship a did they do not want to admit and now Im working in Houston Texas my transmission went out and all he could say is well the warranty is out the reason why he didnt fix it was he did a poor job so I do not recommend anybody taking their vehicle there he will lie

This guy is a crook don’t do business with him

Great!!