I came across this place while doing a Google search after our dryer quit working. I saw so many positive reviews I decided to give them a try. I was not disappointed! Matt was great to work with and was straight forward and honest from start to finish. He repaired my dryer at a very reasonable cost and I would highly recommend Appliance Guy for your repair or services needs!
Matt was on-time and professional. He was able to quickly repair our fridge, cleaned up after himself and provided advice on future preventative maintenance. He was very transparent in his pricing, so we knew exactly how much it would cost before he even started the repair. Highly recommended.
Matt is awesome - helpful, nice, professional - goes above and beyond:)Highly recommend!
I called the Appliance Guy and he gave suggestions over the Phone before he was to show up and charge me for a Service Call. This Appliance Guy knows his stuff!! His advice was spot-on!!!...Saving me money and keeping my Amana Fridge cooling like new :)
I can’t recommend the appliance guy enough. Tom in dispatch was so courteous and friendly. Matt came the same day we called and had us up and running within two hours. He was so fast and professional. He even gave us advice on how to care for and maintain our fridge! We will be using the appliance guy for all our fixes from here on out.
I would highly recommend this appliance service. My washing machine is older and instead of trying to repair it they were honest with me stating it would be better to just buy a new machine. They were also very knowledgeable knowing the problem right away!
I wont ever use them again the person who came stayed for two minutes said it couldnt be fixed said I would get an invoice explaining everything then he left
We were in quite a pickle when Sears hadn’t fixed our washer after 6 weeks. Luckily we called the Appliance guy and he came out the same day and fixed it. Great service. Can’t recommend enough.
Didnt have the best experience. The guy came on time, and I explained the issue (dryer has a burning smell), so he took apart the back and said it was clean. He worked so that he didnt have to disconnect the dryer vent duct connected to the wall. I said I would reconnect it after he was done if that was more convenient, it doesnt take that long, but he insisted on leaving it while he crawled/worked over it. In the end he said he couldnt find anything wrong and that new dryers have that smell when burning off residual lint. The issue is this dryer is a decade old so none of that made any sense. So I said that was fine and paid him his fee. The review is because I went to use our dryer again on a small load of clothes and found he completely smushed and dented the dryer duct vent when pushing the dryer back against the wall. Off to buy a new dryer duct vent because I couldnt get the kinks out of this one. The picture was after I pulled the dryer away from the wall a little bit.
I am so impressed. I have my washer back in action. It works like its brand new. Thank you, thank you, thank you. Your company did an incredible job. Im so happy. 🙂
Matt arrived on time, fixed my oven and I asked about a finicky burner. Normally, there is one thing that causes that problem so he tried that fix but that did not do the trick. He ordered another part and returned as promised and got the stove working brilliantly. He is very conscientious and honest, not trying to charge for work not completed or parts unused. I feel like I still owe him. I have had a few great people do work for me but none better than the Appliance Guy.
Great service
Matt and the entire Appliance Guy team is awesome! We use Appliance Guy to take care of our 65 properties in Northern Arizona. Well never use another company but Appliance Guy!
Im a property manager and Ive worked with Matt for years. Many years ago we worked at the same repair company and I know him to be a great tech and a guy with integrity. He takes great care of our tenants when we use him for appliance repair.
A good technician came to my house and fixed my washing machine. I sent an email to the owner commending the service and posing some questions about billing. I never received a response.
Refrigerator emergency, of course right after buying a ton of groceries for our family. Tom made sure we got service ASAP and Matt, our actual repairman, was outstanding! Hoping not to need help anytime soon, but bet your bottom dollar I know who Ill be calling if we do!
Had an emergency with the washing machine and couldnt get anyone else to come or return our calls. The Appliance Guy said he was booked for three days but when we explained our situation he told my wife hed call back in a little while and when he did, he said someone could be here between 4 & 6 p.m. Expecting a huge repair cost, it turned out to be something minor. Matt was very professional, pleasant, and explained everything as he worked. We wont be calling anyone else to come work on our appliances !
I called just this morning to have them check out my broken washer. Over the phone he asked me what was going on. I explained the issues, he told me what the issues meant and that I would need a new machine rather than wasting money and time trying to fix it. Then he took time advising me as to the best machines to purchase and where to buy them. He was forthright, honest and helpful, and I would definitely use them in the future!!
Great, Speedy, Affordable, and Honest Service! Matt fit us in his busy packed day and did not drop the ball. We appreciated his wisdom and quick witted ability to manage the job timely and professionally, plus Matt was super sweet. We will def. seek him for future repairs.
Had a newer Maytag washing machine stop working at my rental property. Called and Matt answered his phone and was able to make an appointment to come out the next day. He diagnosed the issue, quoted me a fair price to fix it, and repaired it the same day. Matt was honest, professional, and provided excellent service. I will definitely call him again for my appliance repairs and refer him to friends and my real estate clients.
Did what he said he would do. Friendly and competent. I will call him again.
We highly recommend The Appliance Guy. He is responsive, communicative, tidy and does an excellent job repairing and installing appliances. Matt was very helpful in getting our rental home ready for new residents. He replaced a dishwasher and checked out a used washing machine we had purchased. Thankfully, he quickly diagnosed and repaired the circuit someone had bypassed which let you open the lid during the spin cycle! The Appliance Guy is our go-to repairman.
Matt came to our house in the past when he worked for a different company and we were pleased to find him again, this time with his own business. He is friendly, knowledgeable, and has great prices. Our washer and dryer broke at the same time, and Matt helped us get them fixed in a timely manner. I highly recommend his services. Thanks, Matt!
Matt is the best. He is honest and will give you his opinion on a repair prior to him doing the work. He has provided minor work to repair our washer and dryer at two different times. Dishwasher repair, all are still working great! Thanks Matt
We have been using the Appliance Guy for years for our property management business! He is trustworthy, fair, and responsive to our appliance needs. Highly recommend him for service in Flagstaff!
Good guy, but he came and told me what I already knew. When I decided I didnt want help, I was charged a fee with no warning beforehand. It would be nice to know what charges will take place before he comes out. Or at least have a website to give us an opportunity to look up prices on our own.
Matt is super reliable, responsive and when you ring him - you know you are getting an expert you can trust. We trust him to go into our properties while we not even home, diagnose, call us and fix it with the minimal cost. He really helps you understand the issues and how to avoid them in the future. He guarantees his work and gave us tips on maintaining other appliances he was not even working on! Highly recommended!
Matt took the time to explain the problems with our washing machine. He was honest in saying that the cost to repair wouldnt be worth it on a 10 year old machine and recommend new brands to consider. Honest, on time with the appointment and very friendly. We will use him again when the time comes.
Answered call for help quickly. Able to locate problem and repair at same time. Only took about 30 minutes from start to finish! Hooray! Washer runs like new again.
Matt is trained to work on all the major brand appliances. Thats been proven on a repair to our Bosche dishwasher, our Whirlpool dryer and our Decor stove because hes able to analyze and fix the problem right away. He also gives me great tips for maintaining the appliances. Matt also gets back to me ASAP and he keeps me updated if hes coming sooner than scheduled. He gives excellent professional service. I am always comfortable recommending him to friends and neighbors.
Matt is terrific! Our refrigerator freezer wasn’t working and he said we shouldnt put any money in it as it was old. We asked him for recommendations and he suggested brands. We were out of town so he gave us the measurements. After I went on line he reviewed my choices snd helped with the choice. I really trust Matt. Not only is he knowledgeable but helpful. We are lucky to have him in Flagstaff
Matt was flexible to work around my schedule. He was very pleasant and fixed my front loading washing machine quickly and for a reasonable price! I really appreciate his work and know I will call him again if I need an appliance fixed!
Matt is great! He gets right back to you and explains your options clearly. Matt is the easiest and most honest repair guy Ive ever used. Call him!
I am 81 years of age and Matt was one of the best repair persons I have ever used. Considering everything, he might have been THE best. My wife and I had an under the sink ice cube maker that was constantly causing problems. This pleasant man got the job done even to the extent of accessing a crawl space in our basement to place a functioning drainage tube that would accept any overflow water in the event the ice maker circulating water sump pump should fail ( it had done this before and soaked the kitchen floor.) Everything is perfect now and I would call Matt immediately should any other appliance need attending..
Great service, honest. Even contacted me as a follow up to ensure everything was working correctly. Thanks
He didn’t actually fix anything for me but was very helpful and knowledgeable about my fridges problem and guided me in the right direction
Very knowledgeable. Fixed quickly with fair price. Will use again for any repair needs.Thank you
Matt showed up right on time to the appointment as he had arrived 10 minutes early. He is very professional and knowledgeable in appliance repair. He thought he might have to order some parts but due to his expertise, he was able to fix the problem right on the spot in a little over an hour. He cleaned up after himself and is very courteous. I highly recommend Appliance Guy for ALL of you appliance needs.Thanks Matt!
Matt is my go-to appliance guy. As a realtor, I am always looking for some appliance to be repaired for a client. I have never had a problem that Matt couldnt resolve. He is great! Adrienne
Not only was Matt competent and efficient, but he is hysterical, too! Who ever thought Id laugh so much over a broken dryer? His prices are great, and he doesnt give up until the job is done. I appreciated his systematic approach to diagnosing the issue, and getting my dryer working in record time!
My very favorite oven was fixed. The Appliance Guy really knew what to do. Thank you!
I was ready to buy a new fridge, as my 18 year old Amana was sounding like a Greyhound bus each time it cycled on. At the last minute I decided to call Matt to see if it was worth repairing. 10 minutes after arrival he figured out the noise was coming from a fan motor that had worn bearings. One new motor later its whisper-quiet and running like a champ. Matt is a pro...great work, leaves your house neat & tidy. I had him install a new dishwasher, too and the same quality prevails. Hes the best option in Flagstaff for appliance service, repair and installation!
Matt is very nice and knowledgeable. Called in the morning and got an appt in the afternoon. Good tips for getting a new washer! Will use the service again if something else is wrong with my appliance.
After our dryer stopped heating, I called around looking for parts or someone that would test my fuses so I could finish the repairs. After explaining what was happening, he only charged me half a service call and sold me the parts I needed. Super nice about it too. Then it stopped again. Second time out and he still only charged me for half the service fee and did the trouble shooting quickly. Dryer works great now. Will always call him from now on. Knowledgeable and clearly takes pride in giving great customer service.
Matt has repaired three appliances for me and all of his work has proven to be top notch.Most recently Matt was able to diagnose and repair my oven the same day I called despite needing a part. I was impressed that he had the igniter for a 15 year old stove with him and did not need to go retrieve a part from his shop or order from a supplier.Matt is friendly, professional, and his repairs seem fairly priced.
This is a test to see if Sign Post is really working..I want to see if I can really see my own review in Google..Of course I give my self 5 stars. Im the owner :-)
Matt was very accommodating and jumped on the project quickly. Thanks for your help.
Matt the Appliance Guy to the rescue! I thought we were going to have to sell my daughters very nice full size washer/dryer set and purchase a compact stackable for her rental home. Thankfully, I found Matt!Matt hooked up her full size washer/dryer set in a small space. Saving is the hassle of selling and purchasing a stackable unit.I highly recommend Matt. He is nice and professional!
My clothes dryer has been sitting idle for about six months after I fixed the heating element, some sort of safety switch and thermostat for my Frigidaire. I finally broke down and called an expert. Matt showed up on-time and figured out and fixed the problem with 20 minutes. Thanks a bunch to Matt and I would recommend him to anyone. Actually, I got his name from a friend too.
I called The Appliance Guy ca. 10 am. We made an appointment for 3 pm the same day. He arrived on time. He fixed the problem with our clothes dryer, including replacing some parts and inside cleaning. He clearly explained the problem, and was generally courteous. The charge was $218; quite reasonable for prompt and efficient service. Entirely satisfied.
Matt was honest, rates were reasonable and I loved that he was so educational- showing me what to do to avoid future problems. I would definitely use him in the future
My dryer had stopped working, I called Matt and described the problem. Im a single mom and had no idea what to do. He actually walked me through taking my dryer apart over the phone after hours, and helped me diagnose that it was indeed my motor was burned out, and it was more cost effective to buy a new machine. I totally appreciated his honesty, as he could have charged me a lot of money to try to come out and replace my motor. He spend over 45 minutes on the phone with me for no charge. I definitely recommend Matt at Applicance Guy.
Great service in a very timely manner. Helpful and pleasant. Hes my go to guy from now on!
I had a broken dishwasher. He was able to diagnose and fix the issue in a very timely manner. Very easy to talk to and always gets back to you.
Mat diagnosed and fixed my Samsung washer within hours! Hes honest and trustworthy. The cost was way less than I anticipated and he left my laundry room cleaner than it was when he got here. I recommend him for all your appliance needs. Thanks again Mat! You are definatly my appliance guy!
We have worked with the appliance guy for years. Dependable, reasonable and knowledgable. Thank you!
Matt fixed the problem with my electric clothes dryer and gave us helpful information to use on future appliance purchases. Highly recommend!
Matt is awesome. Super knowledgeable, friendly, and honest, which is all you can ask for in a repair technician.
Matt is awesom. Quick friendly service!
I really appreciated that this guy knew what he was doing. It wasnt just some guy with a soldering iron he legitimately knew about the odd model of stove we had, how to fix it, where to get teh parts and made it happen in no time. On top of that he was a really nice dude, we sat and bsd for a bit while he worked and then i shut up so he could finish. If your GF pours water into the control knob of your induction cooktop, call the appliance guy hell get you fixed up. :o)
Great service and prompt call return
Matt, was able to squeeze my call call in as I was there for the day visitingMy daughter and her room mate and the wash machine had broke. Thanks for saving the day.
Matt went the went the extra mile and was able to think outside the box to help solve my unique problem with an oven install. I will contact him for my appliance servicing needs.
Always reliable and fixes the problem!
Always quick service.
Great guy, great service, reasonable prices. Will use Matt from now on!
Very responsive & informative
I was very please with how efficiently the work was performed, and he even came out a second time to help with a problem I had.