Love being able to get back to yoga in a safe way, spacing, masks, cleaning, air filtration!

I’ve been a member here for 6 years and I love it. The trainers are nice. They have a nice outdoor pool, a good massage therapist and a yummy smoothie bar. It’s kept clean and it has a nice community feel to it.

This is a wonderful gym that offers everything you could hope for in a gym. Indoor and outdoor salt water pools, a sauna, steam room whirlpool, massage,and a smoothie bar. They have regular classes available indoor and out and the at home feel makes you feel like you want to stay awhile

I have been nervous throughout the pandemic about gyms but recently took private swim lessons with Cynthia Liu and this was a great experience. Thank you!

This is the safest building to be in since the new HVAC installation. Plus salt water with ozone in swimming pools, is cleaner than most homes. In summary, Pinnacle helped me get through Covid. I am so grateful. It helps the body, mind, and spirit. I also trust the staff and look forward to staying/getting in shape.

My wife and I have been members a few years. When Covid hit we felt uncomfortable going. Our contract basically covered the 12 months of the pandemic so far. I called to inquire about reduction in rate or is there anything they can offer. There was nothing they could do. We have not signed up for another year and will look elsewhere.

It has a great workout atmosphere for all levels of exercising preferences

Saltwater pool. Just what I was after.

I have been a member since May 2019. I used to rave about Pinnacle. However, I am very disappointed with how they have handled the pandemic and can no longer recommend this business.Each time I visit, there are members without masks and not sanitizing equipment after the usage. There have been positive cases from the gym, including fitness instructors and members.When I bring up concerns to the manager, he gets defensive and mentions they have done enough communication to get this out and downplays my concerns. Rather than coming up with solutions for me with my personal concerns, he suggests I go to the front desk, which is rarely staffed when I am visiting on various days and times. It is not a members responsibility to go chasing staff or have to worry about contracting covid from visiting a gym.If you are concerned about covid and seeking a gym that takes it seriously, look elsewhere!

My ongoing membership at Pinnicle Health and Fitness has enhanced my health and happiness in a multitude of ways! All of my Pinnacle instructors are very well-trained, and have helped me achieve and maintain a high level of fitness and overall wellness. And my Pinnacle friends have enhanced my life as well! I am very particular about cleanliness, and Pinnacle is above and beyond the big box clubs in maintaining a consistently clean environment.

I have been going to Pinnacle for over 3 years now and absolutely love it! The facility is clean, it has many many classes and wonderful instructors and staff. I go to strength training, yoga and water aerobics on a very regular basis and have met many new wonderful friends. I have had GREAT results on my body. After being in the hospital for 4.5 months, Im so grateful for such a wonderful place that has given me the chance to come back. Im over the moon excited about the new outside pool that is being built! Cant wait. Thank you Mike, Tim, Crystal, Tawny, Rachel and everyone else who is there!

We have enjoyed Pinnacle over a number of years. The friendly, comfortable atmosphere welcomes you at the door; the cleanliness of the entire facility gives it a nice feel; the lap pool is one of my favorite places to finish my exercise routine, and the warm water pool option is fantastic when dealing with an injury or limitation—sometimes just a great place to do gentle exercise while visiting with a friend; and finally, the whirl pool, sauna, or steam room are a welcome reward at the end of the work out.

I have been a charter member of Pinnacle fitness for some fifteen years. I don’t even know my starting date, but it was well before the indoor swimming pool was built. At that time, Pinnacle offered members a choice to upgrade your membership to a charter membership for x amount of money, and your dues would be locked in for life. In my case the dues are $39.00 per month. For my 15 plus or minus years of membership I have religiously been going to Pinnacle M-F from 2:00-3:00pm. I was heartbroken to hear that Pinnacle has restricted that time slot to a cleaning only - no members allowed due to the pandemic. I renewed my two year membership January 2020 and never would have had I known Pinnacle would close every week day from 2-3p. I have had numerous conversations with Pinnacle about this situation. Pinnacle did freeze my my membership for three months from June to August, but only for three months, not for the duration of the blocked time period I have used for fifteen years! The proof is members have a scan card we scan that log your visit. After contacting Pinnacle on 7-28-20 to ensure that the same cleaning schedule of 2-3 M-F was continuing, Pinnacle assured me that it was. I then told Pinnacle that I wanted to buy out of the contract but was told I could not because of a clause that a member can only buy out after they complete half of the contract term. Beware new member seekers of this contract and ask for a pandemic clause addendum because the Pinnacle contract protects Pinnacle and Pinnacle only! I am not a friend of Pinnacle anymore and would be much happier if Pinnacle would freeze my membership until the M-F cleaning that is done between the 2-3p hour is lifted, or I can buy myself out of the contract.

I have been a member of this club for over 10 years. It is consistently outstanding in every respect.Im picky, sometimes hard to please. And this club always exceeds my expectations. . The employees are professional and very friendly. The club is spotless. There are abundant machines etc, really good classes taught by good people. I cannot think of a single negative.One of the best things about the club is the clientele. Most of the people who work-out there are between late twenties and early sixties. A really nice mix of people that creates a pleasant environment.You really cant do better.

Pinnacle is a great gym. Both locations are wonderful, offering slightly different vibes. As someone with chronic pain, living in a cold place like Wisconsin is hard for me. Having access to the excellent spa and water therapy facilities ( sauna, hot tub, steam room, pools) of Pinnacle makes winter liveable. Always clean and well maintained, and the staff is generally very friendly and helpful, especially the people whove been there a while and the full time staff. Its never too crowded, though it does get really busy at certain times, but even then there are always machines available. I havent done any classes or worked with any trainers but my husband has, and all of his experiences have been positive. Its definitely worth paying for the quality you get at Pinnacle.

Wonderful gym. Pool, steam room, sauna, warm pool, and now an outdoor pool for the summer. We have enjoyed a membership for years.

I mainly joined for the pool setup. They have a lot of aqua classes at convenient time. Always able to find a parking spot. Even when the gym is busy, you dont feel crowded out. Really enjoying it!

I joined Pinnacle Health & Fitness in Fitchburg in May of this year. I had been searching for the right spot to do warm water exercises for a good 2 years. This spring I got in the car and toured 4 of the 5 facilities I had researched that were nearest to my home.I chose Pinnacle because I was most impressed with the staff, the facility and the variety of classes offered. Staff at Pinnacle were very friendly and knowledgeable. They encourage you to work at your own pace, cheer you on, helping to keep you motivated.I have been amazed at the changes in my endurance, and over all physical health.Thank you Pinnacle. Choosing to be a member was a great gift to myself and to my family!

One of my mottos is I love Pinnacle. I have been a member for 4+ years. Pinnacle offers a variety of group exercise classes at convenient times with FABULOUS instructors. My body pump teachers, Vicki and Kristin keep us smiling, motivated and working hard. I use the pool 4-5 times a week and the pool schedule is very accommodating. The staff and the members at Pinnacle are happy, helpful, friendly and make Pinnacle a nice place to be. Again, I love Pinnacle!

Have been using this gym for about 6 years now and love it. I highly recommend the club. I swim and sauna and use it year around. I wouldnt want to go anywhere else. The front desk staff are always friendly and sweet. The owner Mike is a great guy and you see him around the gym all the time. He cares about his employees and treats them well, and it shows.

Owner was great. Fair pricing. Good equipment. Downtown is worth the contract, but the fitchburg one is not. Fitchbrug gym members lack ettiquete.services will be available for the buyers use

Love that we have a warm water pool at a local gym in Fitchburg and that classes are offered daily. Despite the age of the facility, it is well maintained and provides excellent customer service. I cannot give 5 stars, though, because the facility has a Blue Handicapped sticker on the door - yet the handicapped entry/exit buttons do not work so entrance into the facility if you use a walker is difficult. Either the sticker needs to be removed or the button needs to be repaired. Also, the second entry door needs a button - otherwise you are stuck between the two doors with no assistance. I challenge the managers to try to get in and out of the facility with a walker and no assistance.

Warm, friendly staff that are always willing to help in any capacity. The facility is kept very clean and I love all the classes, equipment and wet/dry saunas.

NEVER do business with Pinnacle Health & Fitness. They are crooks. Once you sign the contract they dont care. Just a bunch of meat heads slamming weights. Locker rooms are dirty with wet floors. Equipment that is broke or makes noise. Either the pool, hot tub or sauna is closed every day. Stay away.

Pinnacle has great options and lots of classes and swimming options. Warm water pool and also large 4 lane swimming pool. Nice hot tub and two saunas are great to relax in.Excellent all around.

Such friendly staff, a very homey feel. Not like the big-box gym stores. Staff here know you by name and make you feel welcome. The smoothie bar is fantastic!

The best club in Madison. Large facility with enough equipment for all. Never had to wait for a machine. Never super busy. Super nice staff. Recommend!

Just started attending Group fitness classes at pinnacle and am impressed with the facility and friendly staff. Up-to-date equipment, clean, and welcoming!

Love this gym!! Ive tested many in town and this one is my favorite for privacy, peacefulness and cleanliness. I greatly appreciate such a fabulous place for working out!

After reading the previous review on how they treated a long standing member I wont consider Pinnacle!

Ive been a member close to since Pinnacle first started, 16 years, and have had no regrets. Friendly staff and exceptional trainers who have the expertise to help you get to the next level. I make use of almost all of their equipment and have participated TRX, Dynamic Strength, Master Swim, Body Pump, Insanity, Spin, Turbo Kick and other classes. The instructors keep the material fresh and challenging.

Kudos to Heidi Meyer-Spidell for creating an amazing aquatics program and, besides being personally inspiring, always seeking to recruit a strong coaching staff. I have been in the Pinnacle masters swim program for over a year, and Kimberly Goodells coaching helped me recapture of love of swimming, as well as improving my technique.When Kimberly moved to California, she left some huge shoes to fill as coach. Karl Barton brought his own inimitable style to the class, while maintaining the qualities of motivating and challenging each individual to achieve a great training workout. I looked forward to every class--even at the ungodly hour of 6 am.I also used Karl for private swim lessons and personal training. Besides his extensive knowledge of swim and workout techniques and skill in teaching them--which are considerable--the level of his enthusiasm alone could keep a stone afloat. After Karl left, the swim program suffered somewhat, IMO, but they have continued to keep it afloat. There seems to be a high turnover in swim coaches, and the quality could be uneven, which is why I ultimately left Pinnacle.The atmosphere at Pinnacle is friendly and supportive, and it has a strong sense of community.

I love Zumba at Pinnacle, and its such a cozy gym overall. The hot tub is great too.

Weve been members for about 1-2 months now and we like it. Rarely have to wait to use weights, ellipticals etc..but the pool can be hit and miss. Recommended!

My husband & I just finished the tri-program at Pinnacle run by Kimberly and Julie. The program was excellent! Kimberly and Julie did an outstanding job conducting the session. They are both great coaches with considerable knowledge about the sport and really care about their students making progress and encouraging them to do so. It was a wonderful experience and we both learned a lot!

A great place I highly recommend I have been a member 5 years

I love Pinnacle. The employees are so friendly.

Great on early weekend mornings when there isnt many people. Weekdays after work is too crowded

Clean club. Good progress. Great staff.

Rude customer service people would never join this gym. Princeton club better services better hours and most importantly nice experience dealing with staff.

Clean and neat facility. Helpful staff.

Make sure your aging relatives never sign a contract with Pinnacle. Pinnacle does not care about changing circumstances and they have no room in their business model for grace and understanding.

Not a busy gym, but it ought to be! Its nice

Had a great time and the body pump instructor, Sara, was awesome

I just sat at the lobby. I did not used the facility. it seemed a very popular location with visiting locales.

Pinnacle has the best pool for laps in Madison.

Friendly staff and great classes.

Poor service from the owner tonight who not only was rude to my girlfriend but also denigrated his own staff in the process.

Love the warm pool and yoga!

A horrible club. Stay away.

Love it here.

Pools are the best!

Great Staff, Clean, Not over crowded

Save your money!!! Poor management.

The pools are great!

Good warm pool

Good service

Great place to workout!!!!