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Napleton Kia of Fishers
13417 Britton Park Rd, Fishers, IN 46038, United States
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Napleton Kia of Fishers

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Li
Review №1

Love the new dealership!! Walking in not only was it beautiful but the staff seemed super eager to help and seemed to be loving their new space! We worked with Brandon and he went above and beyond. He spoke to us in a manner that made us feel like he truly cared! He asked what we wanted and our price ranged!! It’s never very often you find a manger who plays a part in all our process! I’ve never been to a dealership where the manger was so caring and spoke to the customers and also listened! I have been shopping around for some time now and what sold me on this place was Brandon!! The sales people were great also!!! I’ll definitely be back and be telling all my friends!! Thank you Brandon and thank you Napleton!!

HC
Review №2

Cody was extremely helpful. Straight to the point, and was honest about any question I had. Even if I didnt like the answer. You can definitely tell he came from a blue collar background! Loved it here and will come back!

Sa
Review №3

This dealership is UNETHICAL. In November of 2020 my parents bought a used car from them. On the paperwork they wrote the purchase price $200 more than was agreed too. Taking full advantage of my kind, trusting, elderly parents they promised they would cut them a check in the future for the overage but to go ahead and sign. It’s been almost a year and guess what no check. They lied and said they sent it to the car loan company, which they did not because my parents already paid the loan off, a loan they only took out because the dealership guilted them into it because they told they got such a good deal on the car that they needed the kickback from getting it financed to make it worth it for the dealership. Again taking advantage of my parents kindness they did. My parents have called, sent letters and heard nothing back. Their messages go unanswered. I called on Thursday last week and shockingly no one has returned my call. I will be contacting the better business bureau Monday. This is no way to do business let alone treat people. Buyer beware.

Ke
Review №4

If you want the best care of your car at a dealership then this is the place to go. When I went to just get my car washed and detailed I was treated like a VIP customer. I was kindly greeted by a salesman name Caleb who just gave me a water without me having to ask because he knew it was hot outside then directed me to the porters who ended up doing an above and beyond job. I have never had my car look this brand new going to a car wash and paying for the full package. Yet I come in and left my car to the care of the porters and those guys made my interior (which hasn’t been cleaned in a year) and exterior look like I just bought one of their new cars! They even took the time to do a very shiny wax coat that I didn’t even ask for. Hands down the best dealership to get your car looking like you just bought it again.I never knew porters could be as helpful maybe even more helpful than the car salesman. And Napleton Kia of Fishers porters are an awesome team that I thank for my new car!

ma
Review №5

Dorian and Adam have been the best people I could work with. Dorian is a great person with a tremendous personality and she treated us as if she had known us for a long time. She is a patient person and she understands her clients needs perfectly and looks for the best options!! She without a doubt Dorian does an excellent job. Like Adam, a friendly and familiar guy too!! Very good person and a very good worker.

Ji
Review №6

Absolutely best sales experience I’ve had. Cody answered every question I had, and was very easy to work with. Respectful, knowledgeable, and very thorough every step of the buying process. Would definitely buy from Napleton Kia and Cody again! Keep up the good work.

Mi
Review №7

Bought my car here from Juan, great guy. Came for my first oil change, which was free, and the service advisor was excellent, super nice. Took about 45 minutes which was longer than I hoped, but well worth it. Thank you for the great car buying experience and wonderful service personnel.

Ra
Review №8

Great experience from start to finish with Carlos. I had to travel 4 hours to get the Kia Carnival I wanted and it was well worth it. Carlos made sure the vehicle was held for me and was ready to test drive when I got there. Except for the fact of having to wait a little while for everything to get processed (due to them being busy-good problem for them to have) it was all good. 10/10 would recommend visiting this dealership and asking for Carlos when youre in need for a new vehicle. All of the new Kias are awesome! You will not be disappointed

Ca
Review №9

Stellar service. Didn’t feel like I was pushed into trying to buy a car. Felt like they were looking out for my best interests. They kept me up to date on where they were at in the process and if the had any issues with anything. Over all I’m very pleased with how everything was handled.

Le
Review №10

I bought my car almost 2 months ago. I hadn’t actually settled on the car I was going to buy yet but Aaron made my life a lot easier (compared to every other sales associate/dealership) so I choose to purchase with Napleton. I love my car. It is pretty much exactly what I asked for which is hard to get in the market right now. I had some issues since purchasing the car with getting ahold of someone to help me with my after market purchases but they’re now taking the steps to rectify the problem and make up for it.

Ke
Review №11

Omg I was in and out so fast and got the car I want ! Complementary coffee and chips!Salesmen Alex, Cassie, and mark was amazing!!!!! Iron man !

Co
Review №12

Aaron and Matt were amazing! They explained everything very well as a first-time buyer and left me with no questions or anxieties about my choices. They were very happy to answer any questions or concerns and followed through to make sure everything was okay. They went out of their way to make sure I was satisfied with my experience here. I will definitely recommend this to my friends!!

Bi
Review №13

Have been to many dealerships in my life and went to Napleton over the weekend I was blown away the salesman I had but she was fantastic! All though I did not purchase anything yet (beginning stages of car shopping) she was wonderful to work with but when I am ready to actually purchase I am for sure going back to her. Customer service was everything to me.

r
Review №14

Alex made the whole experience effortless and fantastic! One of the easiest and smoothest car purchase I’ve had. Go in and ask for him, you won’t be disappointed!

el
Review №15

This has to be hands down the best dealership I have ever been to. Dorian was just the best person you could ever work with. My bestfriend came to buy a car and we were treated better than we’ve been treated anywhere else. After multiple other dealerships tried to scam us into paying outrageous prices for terrible cars, our saleswoman Dorian got us into the nicest car at a very low price! She was a great person with a terrific personality and she treated us like family. We got a great deal, a great experience, and an even better car with so many warranty options. We will definitely recommend anyone we know come here in the future!! Great people!

Wi
Review №16

I had a great experience at this dealership! Juan hooked me up. He was very responsive and easy to work with. Would definitely come back.

Ja
Review №17

Definitely the best place to purchase a vehicle from, no doubt. They really go above and beyond for their customers! The whole staff was awesome from the get go. If anyone wants to have anyone specific, I’d go specifically to Cody for every need or question. He makes the whole experience comfortable and you will not have any worries or unanswered questions about your purchase. Highly recommend!!

da
Review №18

Carlos was great! My family went in and purchased an Atlas and the experience was great. Carlos was honest and transparent with us throughout the whole experience. He listened and took the time to check in on us and keep us informed throughout the entire buying process. This is a great place to purchase a car. Ive had my share of poor car buying experiences but this was by far one of the best experiences I had.

Ci
Review №19

Very happy with our experience so far. Our salesman was “Q” and he was very patient and kind. He helped us purchase our first minivan. We’re looking forward to our future service appointments.

Pa
Review №20

Juan was very personable as soon as he greeted us at the door. He thoroughly answered all of our questions. Brian was also very pleasant and listened to all of our requests. We were very pleased with the final result. Our daughter is leasing a new Sportage and we successfully bought the Sportage she is turning in. Brian and Juan made us all happy.

Ja
Review №21

My wife and I have been searching for a new mini van this whole summer and had been met with disappointment at every dealership so far. When we walked in today our salesman, Q, instantly began making our time here a stand-out experience. Q swiftly pulled up the vehicle we had been researching, helped us understand their financing program, and then used his knowledge to help us achieve a price point that worked for our family. Very happy with our new mini van and just as happy with the customer service we received!

To
Review №22

Went with my mom to get her car serviced. nice clean building. staff were a bit nonchalant, we were a bit confused after we dropped the car at the line where the entrance of the waiting room was, staff saw us wandering at the back looking for a way in but they just kept smoking. figured they were on their break but it didn’t take 2 seconds to point us in the right direction.we went to the desk to confirm the services she wanted done. ignored us for 5 mins while we stood there not knowing what to do. when the man finally granted us his gracious presence and attention, he tried to mansplain the procedure like we did not know what we were asking for… couple of dumb ladies amirite?? we were sent to wait an hour and a half for the car to be done. lobby was well conditioned and music was played. maybe a bit too loud but let me not be a fussy Nancy about it. we were supposed to get her car cleaned but they said their wash was being repaired and next time we come they’ll throw in a free wash as compensation.overall not bad experience, just little tics here and there that rubbed me wrong.

Ch
Review №23

The process was smooth and easy! Caleb was super knowledgeable and helpful! I’ve now bought two cars from them and l will recommend them to anyone who is in the market for a car!

Ki
Review №24

Went to Kia of Fishers today. Worked with a young man named Q, he worked with me and made sure I got into a vehicle, With zero down and no credit. The experience was amazing, and the dealt worked hard make sure I was able to leave with a car. Service side was great too. A high shout out to Naomi, who kept me informed on all the maintenance and upkeep of the vehicle. Truly an experiment worth a visit and customer service like no other

Ja
Review №25

This location is such a great place if you’re looking for welcoming and honest help. Alex** specifically gives SUCH great service, especially in a timely manner! He answers any and all questions with a positive attitude and makes the whole experience ten times better. Not to mention his consistent jokes and humor that warm up the room!! Overall great selection and options with some of the best service out there. 10/10 would recommend this location and have Alex help you out, it’s so worth it.

Th
Review №26

I had a good experience working with Alex at Kia. He explained the costs and features of the Kia Rio I was looking to purchase. They worked with me on costs and options that fit my budget. They scheduled a test drive for me when their shipment of Rios arrived and remained in constant contact. It was a little noisy on my initial visit as they had work being done on their showroom, but Alex found us a quiet spot and offered me a drink before we talked over details.

Ma
Review №27

I would highly recommend Cody. Very honest and friendly salesman. He took care of us and our family. We got a great deal on our car.

37
Review №28

Great customer service and I got the car I wanted. Thanks Kia of fishers ! 5 stars and sales rep was great. Thanks Alex

Ta
Review №29

Mike C was great to work with. He was friendly and helpful! Highly recommend using Napleton Fishers for your next car purchase!

An
Review №30

Juan was wonderful today in helping me with getting into my 2018 Hyundai Tuscan and out of my old vehicle. Thank you so much.!

Ja
Review №31

I recently bought a Jeep at Napleton Kia and had some issues after the buying process. After leaving a disappointed review, Ray reached out to me and offered to remediate everything and give me a car to drive while they had my car. Ray was super considerate of my time and situation and went above and beyond to return a repaired and clean car to me. Overall, I am super happy with Ray’s help and have no complaints otherwise!

Da
Review №32

A nice place but they need to communicate better for the customers sake. They really need to turn the loud music down! It was very uncomfortable sitting it the loudness.

Ky
Review №33

All I can say is Q is the man. He asked what we were looking to do and within 15 minutes he had us test driving a vehicle. They whole team was outstanding. Mark the finance manager was helpful and looked out for our best interest. One of the best experiences I ever had!

Ja
Review №34

Napleton Kia of Fishers is the best place to go if youre in search of a car. Upon arriving on the lot I was immediately given a warm welcome. My sales reps Latrell and Carlos were beyond perfect. They were better than I could have imagined. The both of them honestly made the process so smooth and easy. They took their time to go over details, answer my questions, and make sure I was following during this tedious process. They truly made my day. I also loved the fact that the both of them were mindful and considerate of my time.

Al
Review №35

Q was super helpful in our search to trade-in and get something more suited for our family! We got a bigger, nicer car for less money! He listened to our needs, handled my millions of questions, and ultimately got me into the car I wanted! Super nice guy! Head in and ask for “Q”! Thanks, Q! See you in a couple years when we want to trade in my husband’s car!

Ju
Review №36

Thank you so much Napleton Kia of Fishers! You guys really went above and beyond for me. The entire staff was amazing from the beginning. Carlos my Salesperson was stellar and really took the time to care for my needs. I would like to thank the entire manager staff for working with me and Adam from Finance. Thank you all!! Come to Napleton for your next car.

An
Review №37

Napleton Kia of Fishers has a wonderful sales team that make sure that you are well taken care of. And also put into the vehicle that you want. Today I visit to location and was interested in a couple of vehicles that I was able to get great details and information on. Thanks for all the information and I can’t wait to come back and purchase my new Kia.

Ki
Review №38

Mike and the Kia team were incredibly helpful as I navigated how to select a car that met all my needs. They were patient, attentive, and went above and beyond to make sure I felt comfortable throughout the process. Can’t recommend this group enough.

Tr
Review №39

Had a wonderful buying experience with Brandon! He was patient as I test drove multiple vehicles and spent 3/4 of the day with us. Great experience and finally found the one.

Am
Review №40

Dorian was my salesperson. She made me so comfortable, and answered all the questions I had. She was very patient, and made my experience so pleasant!!! Go see her!!! ❤️❤️

Ti
Review №41

Klaryssa was great to work with. She friendly and helpful! Highly recommend asking for her when you stop in!!

Ro
Review №42

We came in to look at a dodge caravan, and Alex was happy to help. He made sure we were taken care of and understood what was going on during every step of the purchasing process. The whole team was friendly and it was a great experience!

Br
Review №43

I was on the market to purchase a car for my daughter. I communicated with several dealers via email, text, and phone calls. Alex one of the sales persons reached out to me and provided me with pictures of the vehicle that we are interested in. I told Alex what was our budget for the car the we were interested in (2020 Rio). Alex told me the price but we continue to compare with other dealers. Alex kept in contact with me for roughly 3 weeks as we did our shopping around. He reached out to me and we agreed on a price so we had a meeting of minds. He asked me what time we would be stopping by so they can have the car ready for us. We arrived and Alex was busy with another customer (if youre good youre busy). He asked Latrell one of his sales partners to assist us with the purchase of the car. Latrell took us for a test drive then she took us to his office. He worked on the paperwork and had us execute within a timely manner. Alex and Latrell were both professional, knowledgeable. If you are in the market for a KIA I would suggest reaching out to this dealer and speak with Alex.

Do
Review №44

The BEST car buying experience I have ever had! Mitch, Adam, Chad, Brian, and the GM Mike Foster were the best to work with. They got me in the car that fit my family and my budget and made sure that I had the warranties that I needed. On top of it all they got me in a car that I absolutely love! I will always buy my cars from Napleton Kia of Fishers! Super friendly and and family friendly too! They make you feel like part of the family!

Do
Review №45

Wasnt sure what to expect as we have never purchased a Kia before but was pleasantly surprised from top to bottom. Dorian assisted with any questions we had including getting us to her manager, Bryan, when necessary. Bryan found us better financing options than my credit union. Mitch stepped in as a tech expert to show us all the bells and whistles of the cars technology even though it wasnt even his sale. Great teamwork! They let my 10-year old son bang the gong once the sale was made. Lastly, Matt made the paperwork process palatable. Oh yeah, we love the new whip. Well done Kia of Napleton!

Ni
Review №46

My experience was excellent a gentlemen by the name of Cody assisted me, very kind and helpful as I am first time purchasing on my own after a divorce. Thank you for easing my nerves and helping me through the process. Dont normally leave reviews but the young man was very helpful.

Jo
Review №47

Update 7/20 PM: I am returning my review to 5 stars. I was contacted by one of the managers, Bryan, shortly after my updated review below. I must say he truly took care of this. They took care of the difference in cost for the repairs. It’s not often you find a business that actually cares at this level for their clients. I would honestly consider the long drive to this dealership in the future because of their integrity and to do what is right. Thank you!Update 7/20 AM: the car had extensive hail damage that was not shown at all in pictures. After driving 7 hours round trip I left with the car and had negotiated the price some to repair the hail damage as I would not be able to have the dealership do it. They gave me about $500 for the hail damage but when I got home and got a quote for the repair it cost me over $1500. Nothing against the salesman Juan, this is 100% the dealerships fault and they should be more honest with their images and description.Drove out from Columbus Ohio and worked with Jaun on purchasing a SUV. He made everything very easy and was extremely polite. Thanks Juan!

J
Review №48

Juan Garcia was great! I appreciated his knowledge and the fact he wasn’t pushy or trying to sell me a car I wasn’t interested in.He listened to what I was looking for and even several times repeated back the key words I mentioned. We enjoyed working with him!

Ja
Review №49

Got helped by Alex. It was a super easy and fast process. Definitely recommend him!

Sa
Review №50

Great experience at Napleton Kia! Alex helped me find the perfect car that fit my price range and took the time to not only go over the all the vehicle’s options but was very helpful when it came to financing it as well! I will definitely look for my next vehicles here!

Jo
Review №51

Amazing dealership and salesman Brandon was awesome. He knew so much about the vehicle I wanted and he kept me happy and laughing the whole time. 10/10 recommend and definitely ask for Brandon he is a great guy

Al
Review №52

Mitch was the one who helped me & he did a tremendous job finding me a car that was just for me. He was very flexible as well as informative & he helped out in every way that I needed. Customers will love Mitch!

Je
Review №53

Highly recommend! We recently purchased a new Kia Rio from salesman Juan Garcia and had fantastic customer service.

Ka
Review №54

***Update******After many disappointments I was put in touch with Liz from Customer Service and she was very helpful and concerned about my experience and wanted to help make it right. I very much appreciated this. She was helpful and understanding and kept in touch with me and up to date with what was going on. Took longer than expected to get my vehicle but in the end things were as they should be and Im happy with my vehicle.***Big disappointment here for me. They asked me to post a review right after I agreed to purchase the car and I foolishly did before things were finished so now Im writing after the fact. Once you agree to buy there, you no longer matter. But I still dont have my car 2 days after purchase. Supposed to have a minor touch up done and get it right away. Was told someone would call yesterday, they didnt. I called, told someone would call me back, they didnt. Supposed to get pictures of the touch up they fixed, I didnt. Always a rude experience when I called. Too many things to go into, just the experience I hoped for and the manager is incredibly rude.I wont be back.

Et
Review №55

Caleb was extremely helpful throughout our entire experience trading in our old and buying our new car. Very upfront, honest, and helpful which made my fiancée’s and I’s experience a very good one.

Mo
Review №56

Aaron Crawford is wonderful! So professional, helpful and extremely pleasant. As a new mom, I need to make sure I am making the best choices for me and my family. I feel that he truly cares about us all while being a knowledgeable salesperson! Will recommend to friends and family

Ty
Review №57

I have never had a car come back so clean and spotless before I went with Kia . 100% recommend!

er
Review №58

Q made the car buying experience very easy; allowed us to take our time to make our decision!

Kr
Review №59

We loved Aaron Crawford!!! He helped my daughter purchase her first car and made it so easy for her. He was honest and made her feel so comfortable. Matt helped her finance and he explained all of the warranties in such detail that it was easy to make a decision that was good for her. He had all the answers to our questions. We laughed a lot too! Come see Aaron and Matt!!

Ka
Review №60

Q was very helpful & knowledgeable with the purchase of our new car! Personable & not too pushy.

JA
Review №61

Good I would recommend getting a car from here and talk too “Q” has really good service

Ti
Review №62

Caleb was really nice today. I didn’t have the best first impressions of this dealership last year. I have to say that they have only gotten better the more I come. Kudos to them!

Ry
Review №63

Great experience with Carlos and Adam here. Carlos was very committed to making sure that I felt comfortable with my purchase. And Adam in finance was able to help get me the best rate and deal on extended warranty. This place really prides themselves on customer service and it shows. Plus I got a great deal on a great used car.

Ma
Review №64

Recently bought a new Kai Forte at this dealership with the help of Klaryssa. She was so helpful and very knowledgeable about the cars. I felt no pressure. She made the process of car buying enjoyable. Klaryssa was an efficient and personable. I would recommend working with her to anyone looking for a car at this dealship.

aa
Review №65

I came in looking for a vehicle unsure of what to buy. I sat down with mitch and he was very helpful and offered me great deals and he was very polite and respectful 10/10 would recommend Mitch as your salesmen

Ab
Review №66

Juan Garcia is a fantastic sales person. He is patient and very nice. Upon arrival, he already cleaned the vehicle and pulled it out, getting it ready, even he was told the wrong vehicle. He listens to his customers and really care about them. Such a very professional and highly disciplined salesperson. He did not push me to purchase the vehicle but instead, helping me the best to negotiate with his manager. And his manager George helped me with the price, even he need to negotiate to the bigger office. So far so good. Let’s see when I will get the title and I will follow it up.

Br
Review №67

Just purchase my new 2022 Kia Sportage Nightfall from my sales person Klaryssa! She helped me get out of my loan I thought I would never pay off !! She explained everything so well I was super comfortable around her! I will come back to Napleton Kia of Fishers !

Da
Review №68

I went to Napleton Kia of Fishers to buy my new Kia Carnival. Absolutely wonderful experience. My salesman John was extremely knowledgeable and great to work with. He made the whole process smooth and pleasant. I would positively recommend Napleton Kia of Fishers to anyone looking for a new vehicle.

Tr
Review №69

Alex was a huge help! Well nice and sociable! Definitely made the buying experience easy and enjoyable! Definitely was one of the main selling factors in purchasing from here! If your in the market for a new car, you should stop by and make sure to ask for Alex! 😊

pa
Review №70

I purchased a 21 Soul, Mitch my salesman did a wonderful job. I went in to look at a used Honda they had but after looking at it, it was to small for my needs. Mitch asked what my budget was and I told him, he informed me that I could get a new Soul for not much more and have a warranty. So I said these are the things I want and need, even told him the color I wanted. So we made an appointment for a week later hoping hed find me one. Sure enough he found one right on time. I went that Saturday, test drove the car and it fit the bill perfectly. I traded in my old car with 220,000 miles for a nice new car. I noticed some things werent right on the paperwork a couple weeks later and informed the manager Mike Foster about the situation. He listened to me and told me that he would make it right. I went back to the dealership and sure enough he was a man of him word. He corrected the oversight and now I couldnt be happier. I now have a 1000 smooth miles and enjoying my car. The guys at Napleton do want you to be happy and will do what it takes to make it happen. Unfortunately in the times we live thats not always the case. Mike Foster and hes team did what it took to not just sell me a car, but what it took for me to continue to come back.

Na
Review №71

Aaron helped us through every step of the process and made us feel extremely comfortable the whole time. We had an excellent experience and would highly recommend! Got an amazing car!

De
Review №72

Alex Dibetta excellent showman made sure I was very informed on the vehicles I was considering purchasingAlex went over every details of the cars . I was never pressured to buy anything. Napleton took excellent care of me. Thanks for all the hard work Alex and Napleton team

Mi
Review №73

Napleton Kia of Fishers is a great place to buy a car. First, the atmosphere of the showroom is inviting and everyone we encountered was very nice. Second, they all work very hard to make sure you are getting what you want and as fast as possible. Thirdly, they are honest. No surprises at the end. Lastly, a specific shoutout to my sales rep Carlos - he was great and made the buying experience very easy.

Mi
Review №74

Bought a new car there, they are remodeling and you may wait awhile, but everyone is nice

Th
Review №75

Juan took care of us, it was great! He’s really helpful.

Ti
Review №76

Mitch was friendly, knowledgeable and professional. I enjoyed my whole experience.

Mi
Review №77

Aaron Crawford was great. He Set us up with several different cars for the girls to see. We drove 2 and a 1/2 hours to come down and he had 5 cars for us to look at the fit our criteria. The girls had a hard time deciding between 2 of the vehicles.

Ha
Review №78

Our salesman Caleb did an amazing job with helping me find the perfect car for me, I am very picky when it comes to cars, but Caleb was very patient and willing to help. You can tell he cares about each and every customer he works with. He was very knowledgeable of all the cars I was interested in, in the end I was sold an amazing car! Would recommend going to Napleton Kia of Fisher and working with Caleb!

Ta
Review №79

I LOVE my new Kia Soul! Alex was absolutely amazing. I definitely recommend going to Napleton Kia Fishers if your looking for a new car. Make sure you ask for Alex Dibetta. You won’t be disappointed.

Li
Review №80

George helped me greatly with all of my needs. He greeted me as soon as I walked in the door with a smile on his face. He helped me with some service I needed done and helped me get an extra key. I will be returning and recommending this dealership!

Ma
Review №81

Very professional! the process was extremely quick and felt very comfortable. i worked with alex and he made sure all of my questions were answered and i didn’t feel rushed or lead into a different direction. overall great experience and would definitely recommend checking them out.

Su
Review №82

Aaron helped me today and it took less than an hour and it was efficient. There is construction going on, so please be careful with turns and oncoming traffic.Anyways, the staff was courteous, kind, and understanding!Although theyre going through construction themselves, its very clean❤

Je
Review №83

Q was a great partner in helping my family find the right lease option.

Ja
Review №84

I was very happy with my experience! They got my car in for service very quickly. I worked with Liz and she was great! She communicated with me multiple times a day on the progress of my car and made sure I didn’t get it back until all issues were fixed. She also made sure that she explained the process and what they would be replacing thoroughly. She was extremely friendly and pleasant to work with. I will definitely be bringing my car back to this location!

An
Review №85

I went to Napleton Kia of Fishers today to purchase my new Kia Telluride. I have been looking for a vehicle that can fit my family of four and one on the way comfortably. So, I was greeted by a wonderful sales lady by the name of Latrell and the amazing Carlos. They talked to me about all the luxury features and details inside my new Kia Telluride. I also really enjoyed the company from the both of them and there hospitality. THANK YOU Napleton Kia of Fishers😊 🥰

Em
Review №86

Mitch was so nice and very helpful in finding me my car! He was patient with me as a first time car-buyer and listened to everything that I wanted. I would highly recommend purchasing from Napleton Kia and Mitch!

Js
Review №87

Jonathan who is a brother of mine recommended kia to look for a new car in my price range and that’s when I talked with Aaron about getting into a 2021 even with my financial situation. It was honestly a fantastic experience and family friendly establishment definitely helped me understand it more since it’s my first car too finance . Will be coming back for more and showing my friends and family about This dealership!!!!! KEEP UP THE GOOD WORK

Br
Review №88

My experience at Napleton Kia was PHENOMENAL! The purchasing process was the smoothest Ive experienced at any dealership. Caleb Helped me out a tremendous amount. I definitely recommend this dealership.

La
Review №89

We had a great experience here! Everyone was so friendly and despite how busy they were, we got the best service we could have asked for. Aaron helped us find the car we were looking for and made sure we were always in the loop. Great job!

He
Review №90

Went to get a car i already had in mind, mitch helped learn a lot of features about the car i got and took great care of me. i’m telling all my friends and family to go to mitch for the best deal

Ch
Review №91

Alex was an amazing salesmen here! He understood what I was looking for and was very knowledgeable of the suv I wanted! His GM got me into a comfortable car payment, and made my first new car buying experience very positive.

Jo
Review №92

Very fast services, even with the construction that is going on. Great place to go a get a quick oil change.

Ma
Review №93

Had a great experience with Kia of Fishers, mike foster and his team were absolutely awesome from start to finish. The car buying process was easy and they got me a great deal! Looking forward to working with them again in the future.

Ba
Review №94

I had a great experience buying a used car. They made sure to make me feel welcome and was great working with them. They didnt seem to be trying to just get my money they wanted me to get a reliable vehicle. Brandon was great to work with and I will definitely be coming back in the future to get another vehicle when I need one.

Em
Review №95

Changing my review because after we were done with our sales rep, nothing has been handled well here! Completely disorganized and no one seems to have a clue what they are doing. “Customer comes first” is the biggest lie that they tout here! Good luck getting ahold of anyone there either. The only reason they have a single good review is because they make you give them 5 stars when you commit to buying.

Al
Review №96

Immediately I felt welcomed by the staff just before I got to work with G! He listened to what I wanted and didnt try to talk me out of things! Got the car I wanted and the experience was amazing as well! Thanks to G I am happy in my new car and have already recommended people to come to KIA in fishers and ask for G!

Ka
Review №97

We came here to help our son find a new car and Jonathan introduced us to Aaron who helped us find the right car that met my son’s needs and price he could afford . Very helpful and friendly the loan process was also smooth. I recommend coming and ask for Aaron or Jonathan they are both helpful and friendly!!

Ta
Review №98

Personally love this store ! AMAZING service, HIGHLIGHTING mr mike foster as one of the best associates i’ve ever worked with ! thank you kia of fishers i will DEFINITELY be returning

Ti
Review №99

It’s a great company and I had a lot of fun looking for a car. Thank you Mike Foster for helping us and being so personable. I’ll definitely be back when my son needs one:)

Ke
Review №100

Probably the best car buying experience we couldve asked for! No need to check out other spots. If you need a new ride for any reason, go see Dorian at Napleton Kia of Fishers. Shes the best in the biz. We didnt have to do much at all except tell her what type of vehicle we were lookin for and our price range, and she NAILED it! The girl knows her inventory. Extremely friendly and knowledgeable. She took what can normally be a stressful process and made it very enjoyable. Napleton Kia of Fishers is the only place Ill be using for car purchases, and Dorian is the only girl in the game I, or anyone, will need to talk to. Go see her, for real.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:13417 Britton Park Rd, Fishers, IN 46038, United States
  • Site:https://napletonkiaoffishers.com/?utm_source=GMB&utm_medium=organic
  • Phone:+1 463-200-4046
Categories
  • Auto repair shop
  • Kia dealer
  • Car dealer
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:7:30am–9pm
  • Tuesday:7:30am–9pm
  • Wednesday:7:30am–9pm
  • Thursday:7:30am–7pm
  • Friday:Closed
  • Saturday:7:30am–9pm
  • Sunday:7:30am–9pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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