Pioneer gave us a great price and fast, efficient service. Their team members are courteous, professional and knowledgeable. It was a great experience from start to finish. I would highly recommend them.
Great response time, Keith (technician) came out and repaired my AC unit and was very professional. Did a great job and very thorough I will use this company again in the future
We have used Pioneer for years for our yearly A/C & Furnace checkups, to replacing the A/C & Furnace to most recently our hot water heater. Fast excellent service, super friendly, great prices. They do an amazing job every time. You will not be disappointed with their work and attention to detail and their customer service. Thank you Steve, Katie, Mike and Keith for your excellent customer service. You have my whole-hearted recommendation.
Keith and Mike did a great job installing a new ac unit at my home. They were professional, friendly and everything they did looks very nice. Thank you .
Quick professional service. Much appreciated. I definitely recommend this guys.
How many different HVAC companies are out there? One of them you can rely on is Pioneer Mechanical. They replaced our HVAC system equipment in one day which is a lot of work to accomplish in one day. When you start on time and work as efficiently as they did, its a possible task. That is the standard operating procedure when you hire them. We use them for all of our HVAC needs like the the spring and fall system checkout and even the nuisance calls like when a frog decides to commit suicide by stretching out across the condenser coil.
During one of the 2021 first heat waves, my AC decided to suddenly quit. Hearing that Pioneer Electric had a mechanical division, I called up Mr. Stanley, and let him know my issue. Next day, someone was out to give the bad news that my coil, and unit was done.Within a week, the Pioneer boys stopped by and replaced everything. The boys kept me updated, got the job done, cleaned up better than what I had waiting for them, and got the house far away from its prior 88 degrees. Will have them preform maintenance to keep any future issues from being a surprise! Thank you Pioneer!
Emergency repair of A/C at my 89 year old handicapped brothers house on a 90degree + day. Called at about 9:30AM, job was done before noon !!(diagnose problem, supply and replace blower motor) Awesome response !!! Thank you
The foreman Mike C. answered my many calls and questions with a very professional attitude. He was very clean and informative on any changes that happened during the installation. I am a tradesmen and his work is some of the best that I have seen for residential work. His assistant Keith B. was equally as professional. I recommend the products they use and the price point as well. I also really am happy with them taking care of my Ameren MO rebate. Katie form the office was a huge help. Thanks again for a great experience.
They did a wonderful job installing my new HVAC system! They were really friendly, helpful, efficient and they are local! I really recommend Pioneer Mechanical if you need anything done in regards to your HVAC system!
Nick helped repair and install some undermount lighting in our kitchen and did a beautiful job. The previous work had left some challenges and he problem solved to ensure a job that was not only well done, but most importantly... safe! I highly recommend them for any electrical servicing needs!
We added a master suite and Pioneer Mechanical did our heating and air-conditioning systems. They were very professional and did a great job. I would highly recommend them.
I gave them 2 jobs based on google reviews. Regrets. They claimed they had permits and in fact there were not even licensed in Arnold. No permits, later apparently done. Very rude secretary, poor communication, will not use them again. I should have read poor feedbacks.
I’m a contractor that contracted with Pioneer Mechanical to install 3 mini- split heat/ AC units at a house that I am remodeling in Shrewsbury. Steve and his guys went above and beyond. Very professional. Installation looks great. Would definitely recommend.Greg EasonEason Remodeling Llc.
Katie and Keith were great. Very responsive and they both did a fantastic job.
Pioneer Mechanical installed an A/C unit, an air handler, a thermostat, and a heat pump in our home, and we are glad we chose Pioneer. Mike and Keith were friendly, professional, on time, and thorough. We are extremely pleased with the work they did and our equipment. If you are looking for a HVAC company for your home or business HVAC needs, then look no further than Pioneer Mechanical. We will be recommending them to our friends and family. Thank you, Pioneer!
Steve was very professional had great experience And really confident in his work. . I dont believe theres a better company out there that cares about their customers as much thank you.
Efficient, courteous technicians. Careful to keep everything clean. Did an excellent job
Pioneer Mechanical has been here for my family and I since we moved into our house in 2017. Any issue we had, big or small, they were there to help, and they always do their very best to work with you to get you what you need no matter what your situation is.Their knowledge, professionalism, and most of all, their transparency are why I will keep giving them my business. Thank you!
Installed a new boiler. I was a little nervous about how much lower their bid came in, but they were great to work with and the system is running great so far. I highly recommend!
Great service and rates! Steve, Katie and the technicians were all great to work with. I will definitely use them again.
Great company! We used Pioneer to service our A/C units and furnaces on several occasions, all great experiences. They quickly repaired our A/C when it stopped working last summer. They also replaced our furnace late last year. Katie was very kind answering all of my questions about the replacement. Keith, Mike C. and Mike D. did a great job servicing the units and on the replacement. I highly recommend Pioneer.
I have used pioneer mechanical and pioneer electric three times in the last 2years.they show up.they are respectful.they are extremely knowledgable.they are honest.they work on your house as if it is their own.they fix the problems.they inform you why it happened and give you advice if you ask for it.where others have failed or were wrong with their diagnoses they get it right.we will always call pioneer mechanical and pioneer electric.we highly recommend them to anyone.
I called Pioneer mechanical on a Saturday and left a message, within 1-2 minutes my call was returned and Steve was on his way. My family and I thank you Steve!
Michael Crawford and Michael Davis were excellent. They arrived promptly at 7:30 a.m. on a morning when temps were in the single digit to replace a heat pump. They worked non stop until 2:30. They were friendly and polite. I was able to go about my routine without problem while they were here. They cleaned up everything very well! Would highly recommend.
Everyone involved from the office to the field employees were great.They communicated everything and made sure I understood the process.Installers were very prompt and did a very nice job.Cleaned everything up.Would recommend them to friends and family.
When our HVAC needed to be replaced, Pioneer helped us work with our home warranty company which was no easy feat. At the time, we decided to use the existing electronic air purifier. However, we decided recently to switch to a standard air filter to make things easier. Steve came out right away and they got it switched over right away! We have been much more happy with air flow and even the upstairs is colder than ever during this summer heat!
Has very helpful!
Mike and Keith were at my home from 7am - 5pm this week and did an excellent job of installing my new furnace & AC units. Also, they noticed a small gas leak in my existing piping and fixed it for me same day as well. I highly recommend Pioneer for all your HVAC needs!
Great professional company to work with on replacing our boiler.Very dependable and Great work they did.Our installer Michael Crawford was a Great person to work with.Left our basement just as clean as what it was when he started.Would recommend this company for all your HVAC needs.Will definitely use again.
We had our A/C freeze up on us - not only on a weekend, but also on a holiday! Steve showed up and was so helpful. Very professional and friendly. Got us back up and running in no time! They are our go-to company for all HVAC needs! Thank you so much!!!!
Fix the problem quickly and reasonable
The guys Steve sent out to do the work did exactly what he said they would do. Had to have the whole system replaced. (15 years on the old one) After 6 months my electric bill is almost half than from the previous system. Also, Katie was able to get us more of a rebate from Ameren than we had thought we were getting. Great job guys.
Arrived at 7am on time, replaced our system, programed the new ecobee thermostat, helped me download onto my phone and I am set to go. Keith and Michael cleaned up after themselves and were finished by 1:30. I have used Pioneer Mechanical for years and have been pleased with their service. Always professional.
Couldnt be happier with the service we have received with Pioneer! Very reliable, professional, and highly recommend them!
Prompt service on a Saturday morning! No extra charges for the weekend. Replaced a locked up condenser on my old air conditioning unit and checked the freon. Very reasonable price. Fast and friendly! I highly recommend and will be sure to use them when Im ready to replace my unit.
They did a great job installing our new AC system. Kind, friendly and cleaned up after themselves.
Wonderful service and staff! Great experience
THE BEST furnace company I have dealt with ever. From Katie who is your first point of contact, to Steve who came out on a holiday to check an issue we were having, to the men who came out to install our equipment, all are first rate in knowledge, in helpfulness, in kindness, and respectfulness. Customer service is definitely #1.
Keith with Pioneer Mechanical was very nice and professional. He took the time to explain to what went wrong with our unit and how we could prevent this in the future. Will recommend to friends/family!
Can’t put right away to fix my problem highly recommend. Friendly service and I got Steve Anderson. Thanks
On the hottest day of the year (so far) our AC went out. Luckily my wife and kids were out of town, so only the dog and I had to suffer through it. Also lucky for us, Anderson Heating and Cooling exist, because they were AMAZING. I called Nick at Anderson, and after explaining the situation, he said he would swing by that very evening to take a look. He came over, was super professional and prepared. Quickly figured out the issue, and within an hour the AC was working again. Awesome service, great rates, personable technicians. If you have AC issues, dont call anywhere else. Youll be wasting your time and money.
Best heating and cooling company around! I’m having a baby in 3 weeks and my furnace decided to quit on me. They got right out the same day and fixed it for me so we were not without heat! Thank you so much!!
The service that you get with Pioneer Mechanical is like none other. The team is knowledgable, goes above and beyond, and is a Union Company. I highly recommend them!
Overall really great service. no issues, very friendly and professional
I cannot say enough wonderful things about Anderson Heating & Air Conditioning. The person I talked to on the phone was very nice and the tech (Nick) that came out was friendly, explained what he was doing the whole time, and let me know up front how much it would cost. Then it still ended up coming in well below that. We will definitely be recommending them to all our friends and family!
Fabulous company. Returned my call in 3 minutes. Keith was on time and explained everything. My air was fixed in 36 minutes!
The Michaels that came to install our new furnace were professional yet personable, everything was cleaned up perfectly once they had completed the job.
This company is trustworthy, professional, and very competent as well as friendly to deal with.
We had an emergency in the middle the night on one of the hottest days of the year this past summer. We got home from a visit with our in laws to find our house significantly hotter than we left it. My husband and I wouldnt have typically minded - we would have stuck it out until Monday so we didnt have to pay after-hour charges that our old heating and air conditioning company charged, but we had just had a baby!!! We didnt want our little girl to have to suffer through heat any longer than she had to. We called our old service provider and left a message.... after 3 hours without even a returned phone call, my husband started to call around. It was just too hot to keep waiting! Four companies were contacted and all told us its unlikely that our technician will have time to see you on a Saturday on such short notice - were really busy. and ALL of those companies would have charged us a flat rate after-hour fee of $150 min!!!!Finally he called Anderson. He was transferred directly to the technician and told that we could be serviced same day! Also... NO AFTER-HOUR CHARGES!!!!!! The guy came out, he was polite, respectful, clean, had all his teeth, and fixed our air conditioner SAME DAY!!!We so appreciate Anderson and their commitment to customer service and quality work!!! Thanks guys!
Thrilled with their service! Tracy answered the phone at 10:15 PM and scheduled for this morning. Nick Lupo was amazing and the cost was lower that what our warranty would have been. He was professional, quick, personable, and knowledgeable. Recommend so highly!!!
Very professional! The techs arrived on time with clean uniforms ready to perform their magic. My heat pump, which was installed by them, is working great. Very happy with Anderson Heating & Air Conditioning.
Working with Pioneer Mechanical is the headache free way to go! They always get to me quickly on all my properties and are VERY fair with their pricing. If something can be repaired they will always repair it first!! I’d highly highly recommend them!
Had an issue with a boiler & radiant heater on a Friday afternoon. Received very prompt service. Professional, knowledgeable, and courteous staff. Eager to help and honest advice.
Excellent service, timely communication, very competitive bid and professional expertise. Business outbid local companies and provided installation beyond comparison. Techs answered all questions and outlined alternative approaches fully. 5 star service.Nuff said!
Anderson Heating and Air Conditioning is the best in the business. The technician that came out to work on the house was awesome. He was very friendly and was able to answer all of my questions. He seemed incredibly knowledgeable about the work he was doing. I would absolutely recommend Anderson Heating and Air Conditioning.
Honest and professional company. I had a few different companies look at my furnace and be gone within 10 minutes and me stuck with a 100.00 bill. Anderson heat & air looked at it, answered all my questions. Then informed me what my options were. Then they even let me borrow 3 space heaters until they could install my new furnace. You could tell they really cared. I will not be using anyone else.
I have not had the opportunity to recommend Anderson heating & air conditioning but I have had the opportunity to speak to him. He is very personable and knowledgeable. I will recommend the co to my buyers and sellers when the need arises.
Thank you to all my customers for all the wonderful reviews. We are so very gracious that we have the opportunity to provide the service that they deserve. I also want to say thank you to my top notch mechanics that take 100% pride in their work.
Everybody was great to work with, they told me what to expect and they came through.
This company came to my rescue!Was leaving the next day for a short trip and my air conditioner went out.Called my sister who just had her a/c repaired by Anderson also. Both her son and daughter has used them with great experiences. Called the number and Steve answered and was very accommodating to my urgent request.The service tech was here and gone within 35 minutes of arriving that night.They could have hit me with a large repair bill but they did not. Offered me specials and future inspections for the fall and spring.I would recommend this company to family and friends.
We received great service from the entire team - office staff, technicians, manager. Everyone was extremely polite and the service was prompt, professional, and thorough.
We had a great experience with Pioneer, they got us an appointment right away when our air went out.Thanks again guys!
Very fair prices! I compared with a couple other local companies for an a/c unit and Anderson came in as the most inexpensive. Great service and product on top of that.
Great service, friendly workers, fair prices. Highly recommend.
Great company -super easy to work with. They have very good response time and are always professional.
Ive known and worked along side of Steve for a number of years before he started Anderson Heating & Air Conditioning. Steve was always the Go to Guy when there was a question about a repair or new installation. Steves advise was consistently sound as he always made the customers concerns and wishes the top priority. With Steve there is only one way to do a job and that is The Right Way. Selecting Anderson Heating & Air Conditioning for all of your HVAC needs, is a smart decision.
I had a nice experience with this company. Fast and curtious service. A shout out to Pat the tech that came to my home! Took the time to answer my many questions. I will use them again.
Ryan did an excellent job. He was very thorough and did not let my chatter keep him from focusing on what he was doing. Well mannered and very respectful
Anderson Heating and Air Conditioning has been my go to service now for over a year now. They have been great and super friendly. They have been in the area for quite some time now and they are very dependable. I would choose them over anyone when it comes to H/AC.
Anderson Heating and Air Conditioning is by far the BEST! They have clean cut service technicians that are prompt, knowledgeable and you surely wont beat their fair prices! They are a family owned business that truly cares about their customers, staff and community. Couldnt ask for better service!
We had an emergency situation and knew their work from other people. A couple of our friends have used them before and had good experiences. They were very responsive and came out on a Sunday morning to fix our issues. They were finished and out within an hour, and everything was good to go - no further issues at all.
Anderson Heating & Air Conditioning have been my go to guys for almost 20 years now. They are a great group of guys and I never experience any problems because they are extremely knowledgeable and helpful when it comes to repairs and installation. Thanks for all the great work.
Andersons was a life saver for us at our church daycare. Both our upstairs units broke down without notice. Andersons was quick to reply and keep our AC system running until they could install new ones. We are very lucky we found Andersons!
They are always on time and there for me on all the Remax Best Choice Property Management Properties. Very fast friendly service. Number one in my opinion. Thanks
Family owned business that are experts in their field. They are courteous, prompt, reasonable, and do a fantastic job. We also love their maintenance plan.
Quickly came on a Sunday, fixed the problem, and didnt even charge for the trip. I asked about yearly maintenance program (tech didnt try to sell it to me, I brought it up) and got signed up right then and there. Tech was friendly and explained the problem and how to prevent it in the future.
As far as checking HVAC I suppose they are as good as anyone elseI paid them over two hundred dollars to do heating in fall and A/C in springI ask about moving a thermostat not once but twice 6 months apart I never got a responseNO I WILL NOT USE THEM AGAIN!!
Honest and professional company. The service was top notch the tech Kyle resolved our issue and had our heat back on in no time.
Anderson heating, i will recommend them to future clients and family.Great rates, friendly faces, prompt service.Thank you, Anderson Heating.Gus Anton.
Anderson services our HVAC units for our office in Pevely. I feel that they are very honest and trustworthy. When their service reps come in to repair or check our units out, they are efficient and thorough. We purchased a maintenance agreement with them, and they call first to set up a time, and they are always on time. Great company!
A great company, that determines what is not right, tells you what they found and think, including It is working well no need to do anything now BUT, if if something needs attention, they then - with approval, proceed to get things working so we can get back to enjoying being home. At very reasonable pricing.
Very good experience. Instal of 3 furnaces was achieved with minimum inconvenience to tenants in the depths of winter. Very responsive team who are always easy and pleasant to deal with.
Great service. They take care of my problems normally in the same day that I call them.They have done my work for a number of years. I trust them and that matters a lot to me.
Great service tech was fast and professional they did a fantastic job and came out faster than was said to fix it will definitely be using them again in the future
Anderson heating and cooling just earned my utmost respect for their fast response today. From the time I called to the time the problem was diagnosed and fixed was just over an hour. Kyle was very professional from the time he arrived to the time he shook my hand and left.
I HAVE USED, ANDERSON H AND C ONCE, BUT WAS SATISFIED WITH THEIR WORK. I PLAN ON USING THEM AGAIN.
Great service. Fast and reliable. We dont use anyone else.
Anderson Heating and Air is always fast and dependable! Thank you for your great service it is much appreciated.
Excellent, quick, courteous and fixed the problem right away. I definitely will use them again.
Anderson did our work on time as schedules, and also let us know the exact time when the new a/c unit came in. They were on time for all our appointments, and were just a very reliable company overall.
I am very pleased with the product and service. Timely, professional and reasonable price.
Knowledgeable, prompt, friendly and trustworthy. Always do a great job!
Quality service, polite and courteous techs. Affordable prices.
They were great to work with buying our new hvac system.
Outstanding Products with Fast, Dependable, Outstanding Service!!They are the BEST!!
Great service and quality work
Anderson Heating and Air offers great service. I have used them on several jobs and will continue to do so.
Anderson Heating and Air Conditioning had prompt response to air being down in our home, they gave clear options to problem, and had new air conditioner up and running within 24 hours. Highly recommend quality service.