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Kims Japanese Auto Care
1620 S 341st Pl # D-11, Federal Way, WA 98003, United States
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Kims Japanese Auto Care

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Review №1

So when I had my previous car I had the oil changed a couple times at Kims. Not only did he never have a set price on his services, he had a terrible attitude and service. Last time I went I wanted to see about getting my brakes serviced, and he wouldnt even come out to talk with me. All he did was stare at me, and the customer he was helping felt the awkwardness and came out to talk to me instead. I have never gone back since that moment.Yesterday, my uncle went to Kims through a recommendation to get his oil changed. He called and asked what the price of an oil change was. Kim told him it was $30. So my uncle went and after Kim had drained all of his oil, he told my uncle that the oil change was going to cost him $100. My uncle has a Toyota Sienna. $100 for an oil change is ridiculous, especially when he had quoted $30 over the phone. Since Kim had already dumped all the oil out, my uncle told him he would go buy oil and ask him to put it in, and he also offered to pay for the labor. Kim then yelled at my uncle and told him that he doesnt make much off of oil changes so my uncle should go somewhere else to get it done. Then he poured all of the dirty oil that was mixed up with other oil in the oil pan back into his car. My uncle had to go across the street to Jiffy Lube to get his oil changed right away.I am just out of words for this place. Not only does the place look like they dont get much business to start with, but Kim doesnt seem to want business. I would warn anyone from going to this place.

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1 Comments
3 Rating
  • Address:1620 S 341st Pl # D-11, Federal Way, WA 98003, United States
  • Phone:+1 253-661-2113
Categories
  • Auto repair shop
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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