Impossible to leave. It’s no longer 1990 yet this is one of the few places that insists on long term contracts that are hard to escape. I moved to another country and the best they would do was hold my membership for 3 months.The equipment is ok, the kind you would find at any gym. Planet fitness is down the road and easier to get out of with better equipment and the same 24 hour access

When speaking with the assistant manager about canceling my membership I was recommended to freeze the account instead. I was told that my account would be frozen until I called/came back in to unfreeze the account. It was understood that I would not be charged any fee during this time which I wasn’t. Until I found out months later that my account was unfrozen two months later and being charged with out my permission. Being that I had the membership on a account that I did not check often, it was being charged for 3 month consecutively until the money in that account ran out and I started getting calls about a balance being due to anytime fitness. After speaking with the manager he confirmed that my account was supposed to have been frozen and not charged but I was told I couldn’t get a refund for the months that were charged previously(without my permission) but they could cancel the account and wave the outstanding charges. This is scam like activity

They completely lie about it being $44.95 for 12 months then just when you’re about to sign up they tell you it’s 44.95 monthly

Used the facility while on business travel. Love the area with alternative fitness gear. Clean. Can get somewhat busy in the morning, but not enough I couldnt get done what I wanted to get done.

The staff is GREAT! the manager Devin is one hard working manager. She strives to make sure everyone is comfortable and her customer service is TOP NOTCH! What a great location to become a member of. The atmosphere is jovial and people come there serious about getting healthy and fit. I dont have to worry about being gawked at or folks pushing up on you. It is well worth the money. I recommend!

Way too often I go to this gym and no one is able to get inside after multiple people try their key fobs. Will the gym reimburse its members for not giving them access 24/7 like their contract says? No.

Says 24hrs, door wont open until 05:00, filtered water broken for over a week...paper towels???

Tried to sign up, I’ve been outside for 15mins, people inside, but doors are closed, nobody answers the phone number posted, it says open for registration til 6, oh well, reading the comments help make my decision better

This is a great gym! The gym is very clean and you feel welcomed when you arrive. Staff is friendly and very willing to help you with your fitness goals. The General Manager and the personal trainer are always willing to go above and beyond their normal responsibilities to make your visit the best it can be. The gym has all the equipment you need to meet your fitness goals, if you are willing to put in the time. It is working for me.

Enjoyed workout, great atmosphere.

One of the best Anytime Fitness locations I have ever been to! Clean and lots of equipment! I wish I wasnt here only visiting for TDY. This is what all Anytime Fitness locations should look like!

The worst gymI have ever dealt with.I was given a seven day free pass, during this time I join the gym and gave them a $40 deposit for a key. The contract stated I had 72 hours to cancel without penalty. When I spoke to the manager concerning canceling he stated that he would have to contact the corporate office in order to cancel my contract. It has been two weeks and the issue has not been resolved.I would not recommend joining this gym at any point, unless you want the run around if you decide to cancel. Transparency is a big issue when dealing with anytime fitness. There are better options available, dont waste your time with Anytime Fitness. What a joke.......Thanks. for nothing. Still waiting to be reimbursed

After working with a great company I couldn’t just stay away. I’m a proud member of a great facility in Fayetteville! The staff is always friendly and checks on me when I’ve been away for too long (talk about accountability at a great price). This facility comes highly recommended due to 24-7 access, cleanliness, and hospitality. What are you waiting for?

Not a gym I would have chosen. Since the pickings are slim to none in this town, my reason was based on convenience. Not a fan of the fact you have to do a 18 month membership. On to the details of the gym they could gave made the group exercise room smaller since the times Ive been in there its always empty. The weight area is beyond small since thats the most popular area. The staff for the most part they are approachable. Signing up my perception was the the female (manager) had something negative to say about the gyms in the area besides this box. Great marketing on her behalf right. Would I recommend to anyone relocating to area thats something you must decide for yourself and your needs.

Been trying to cancel my account and can not get any one to help me

This is the worst gym I have ever seen in my life. I attempted to cancel it and was going to be charged for two more months. They agreed to one month payment to take my review down. I did and I’m still being charged. They are frauds and I am currently changing my banking information because they have pulled money 4 times in 1 month. Absolutely ridiculous and I will not take this review down. The manager, Devin Wright, is no help and completely incompetent. I will never recommend this gym and I actually advise people to stay away from it as they are absolute crooks who do not stick to what they tell you

Nothing I love more than driving out of my way to go to the gym because they posted six hours prior that they are in fact open 24/7 now. I get there and no one is inside and the door is not opening with my chip key. The amount of laziness it took to not bother even testing the door after you changed the hours it was supposed to unlock baffles me. The only reason I got a membership here vs. another gym found all over the country is because EVERY location is supposed to be 24/7. Even with Covid-19 it makes no sense how you are being safe by forcing all the members to attend within a shorter time period. At the end of the day its simple: I pay to have 24/7 access to any location and I dont have access to a single one in Fayetteville rn. After being at around 30 locations in the past month, this is the only place I have had this problem. If no one else is doing it, there is a reason.

Shawn Townsend is a great addition to the Anytime Fitness personal training staff! Shawn is a highly skilled and professional trainer. Shawn coached me over a period of about 4 years helping me build strength and avoid injuries while continually mixing up the workouts, thinking of my personal goals and needs and making the workout time fun. Outside of personal training, Shawn led the best boot camp classes I have ever taken! I would highly recommend Shawn to anyone who is serious about, and committed to, their fitness goals!

HORRENDOUS. I have been trying to cancel for MONTHS now. the corporate number says i need to talk tot he gym manager and they cant help me. So I have tried 10 times now. NOONE gets back to me. Phone, TEXT from one of the gym workers NOTHING. I am SO ANGRY. DO NOT sign up at this gym. My contract was over months ago and we moved from NC to CO on military orders!! Signer beware.

Opens at 10 even when it’s called “anytime” Pretty small size and not a whole of of people

Shawn is awesome! I’m from out of town visiting my boyfriend, and he was super friendly and helpful in getting me set up with a guest pass/access. The facility is great! Plenty of equipment/free weights, all in excellent condition, and the place is kept super clean. All around a wonderful experience!

Great gym with exceptional customer service (Sylvia, the manager, is amazing!). The trainers are all very friendly and push you to your limits. I’ve been to numerous other AF locations in NC and outside the country and this is by far the best one!

Shawn Townsend is an AMAZING trainer. Motivating, professional yet funny ! He will help you set and meet realistic goals and have fun getting there. I’ve worked with him over 12 yrs now and still inspires everyday

I absolutely love everything about Anytime Fitness (Fayetteville) except the size. AF tends to get a little crowded during peak hours. Great staff (Sylvia is awesome). Its always clean and has all the basic equipment needed to get in shape or maintain. I like the private shower concept, but it should have more of them to accommodate more people at a time. Overall, I love coming here and will continue to do so in the future.

Just join Anytime Fitness and Devan is so sweet and I love the trainers William and Montel!! Best decision so far for 2020❤️

Shawn Townsend is an exceptional Trainer! He has trained myself and my Daughter! He is the trainer that will get you to your goals even when you dont think you can. He truly cares about you, your health, and has the knowledge to get you there safely. A great guy, a great personality, and a trainer that can take you to where you never thought you could be!

I dont usually write reviews but, AF on Ramsey St. has earned the couple of minutes of effort. This is by far the best gym I have ever gone to, bar none. Why? Its not the largest or glitziest but, the people keep me coming back six days a week. Sylvia the manager is a wonderful person and the staff is attentive, caring and invested in my success. I lost 85 Lbs since I joined and it is in no small part because of the family I have gained in my gym.

Love Saturday morning Boot Camp! Quentin is the best trainer I have ever met. He is knowledgeable and motivating. The gym is clean, neat and user friendly. Jeff, Quentin and Bethany are all great assets to this gym. They are willing to assist you in meeting your fitness goals no matter what your current level of fitness is. I highly recommend Anytime Fitness, Ramsey Street, Fayetteville.

Awesome gym! Love everything about it. Shawn Townsend was so knowledgeably and helpful. Thank you Shawn for motivating me to keep going. I will definitely be coming back.

I love this place! It’s clean, well maintained, and offers a variety of equipment and classes. Sylvia and the rest of the staff are helpful and encouraging! It’s such a fun upbeat environment that’s welcoming to the newbie as well as the experienced.

Staff is really nice. They keep the gym clean, and engage with the people.

What a wonderful place to work out. This gym has all modern equipment, a friendly, courteous, and professional staff as well as extremely clean facilities. I highly recommend this gym if you want a nice clean place with an awesome vibe to get your workout in. Oh, and did I mention they have 24-hour access. You cant beat it!!!

Very friendly staff, clean facility, really easy to schedule training for my goals.

UPDATE: Today is the 9 June 2020 and guess what? We are still getting charged a membership fee. We moved in Aug 2019. Many attempts have been made to resolve this issue to no avail. I have filed a complaint with the Better Business Bureau! Do not get a membership to this gym! They don’t honor the Service Members Relief Act!!UPDATE: ONE It has been two months since I have made complaint and they said they were going to fix the problem. The problem was NOT “corrected” as they claimed in the reply to my initial post. It is 29 April 2020 and my husband’s credit card is still getting charged for a membership that we haven’t used since we PCS’d in August 2019. If you are military, please consider signing up at a gym where they look out for military members. This gym is not it!! Horrible staff and customer service-———————————————————————————If you are in the military, be careful! My husband was placed on orders to change duty stations and we provided the gym with the orders to stop our membership. We PCS’d in August and I have been trying to stop the gym charging my husband’s debit card. I and he have spoken to management on several occasions and they won’t do anything about it. This gym is owned by a Veteran, so you would think they would accommodate military. Not so!!! Never again!!! Very disappointed!!

Shawn T is the BEST personal trainer!! He is passionate about his work and dedicated to the success of all of his clients. I have worked with him for many years and he is definitely the best in the business!!!

I recently moved to the Fayetteville area and finding a gym was at the top of my priority list as I wanted to continue with my fitness journey and the program that I had started with my former trainer. There are some gyms closer to me, but I chose to join this AF despite a longer commute for the following reasons: It is the cleanest gym I have ever been in. The management (Sylvia) and staff are amazing and always available to give advice or aid in anyway that I need. This gym has all of the equipment and paraphernalia that I needed to be able to complete my desired program. I love that they offer a free Boot Camp on the weekends that I can bring my 13-year-old daughter to enjoy with me. I am typically here 6 days a week, and I am very thankful that I joined.

24/7 hour gym. Not even crowded during peak hours. Conveniently located next door to a small supplement shop and pizza place lolSeems under staffed though. Modern equipment, well equipped.10/10*I come here often. Clean, nice staff, good equipment. They offer yoga and zumba classes here I believe. Gym is nice and offers multiple locations.

Great, friendly, welcoming, yet outgoing staff. Pleasant to be around. Facility is always neat and clean. I enjoy coming here because its never overcrowded like majority of the gyms in town. The studio room has tons of exercises to choose from!! Its an awesome place to choose as a gym!

Update: After my initial review, they replied to my email. However, after their initial response they did not reply for over a month. I emailed at least 3 times throughout a months time and my husband called leaving messages. We finally got an answer when my husband called and brought our issue up to whoever answered the phone. They asked for proof we were getting charged still, so I sent screenshots to the email she provided. I never got a response, but we were refunded 37.99 (one charge) after 2-ish weeks. Though in the screenshot I sent, I pointed out we were charged 4 times after we cancelled ($151.96)... and we were only refunded $37.99. NO GYM is worth the hassle and headache all of this has been. I will add that we contacted our bank and told them to reject any future charges Anytime Fitness tries to make. So in all honesty, we might still be getting charged had we not contacted our bank. For anyone else having this same issue- inform your bank!!Initial Review: I loved the gym itself, however, my husband and I left the area and spoke with them about cancelling our membership. They said it was taken care of. The following month, we still get charged. So we call them and again they said they’ll take care of it. Now, we get charged a second time whenever we aren’t even in the same state and told them 2-3 months ago we were canceling our membership. Had we not had these continuous issues, I would’ve given them a 5 star.*I will add we are a military family and provided them a copy of our PCS orders just like they asked for us to do. We are STILL having these issues

Wonderful gym, with amazing staff. Everyone is so supportive. Has all the equipment one could want. Group and personal training sessions are the best. They make you feel like family and push you to do your best.

The group training and classes are motivating and really have changed my drive to get fit. I was nervous that I would be out of place or uncomfortable starting out in a group. Not at all. Everyone is encouraging and starting out. I cant wait to try spin class. The staff is one of the best parts. Friendly, supportive and they go out of their way to help you with any questions or goals. I recommend this anytime fitness to anyone.

You want a high energy work out partner that wont let you miss a day of working out and push you to limits you didnt think even HAD?! Then Shawns your guy. Shawn made our workouts fun, interesting, and different. He is some who truly cares and wants to see you work hard. He showed me a side of myself I didnt know I had and challenge me physically and mentally to reach my goal. What he taught my not only applied to my workouts but things that I could bring over and use in my everyday life. So if you want or need that person to help take you to where you want to be and MORE, then I would look no further then Mr. Shawn Townsend.

I really like being a member of Anytime Fitness Gym. The equipment is modern and up-to-date. The administration treats you like family. The gym has 24/7 safe access.Vicki Johnson.

I absolutely love Bethany as a personal trainer. She listened to what I wanted to work on and tailors our sessions. She is such a positive & encouraging presence when you think you cant finish. Bethany often runs Saturday morning bootcamp & keeps that positive attitude going while making you feel as if you are getting one on one attention. Major shout outside to Bethany.

The employee here are all nice and friendly. This gym is my #1 place to work out. Im glad I join this gym. God Bless!

Love this gym the staff and trainers are all awesome to help you on what your goals are and get you to them. The gym it’s self has a lot of equipment and SPACE to move around in so that you can get a good work out in if that’s using weights, doing the bootcamp, using the purple turf, or using the machines. This gym is all around great on getting you to your needs for space and having a great workout.

Awesome atmosphere! (Que)ntins professionalism is refreshing! This is a great place to go workout and go on about your day.The entire team is wonderful!I have a Membership and if you are considering a place to reach your fitness goals, I would recommend Anytime Fitness...its 24 hours!

Got a membership here for a month since I was in town. They offer competitive price for both regular membership as well as training session. The people that work here seem very knowledgeable and are willing to help you out if you have questions. However, the best part of this gym is that it is accessible 24/7 so you can workout on your own schedule. Definitely worth it if you live in North Fayetteville so you dont have to go workout on the other side of town.

Great place to workout! It’s very clean and organized. Never crowded. And staff is always visible and very helpful. I highly recommend this gym to anyone!!

I was staying at the Fairfield Inn for business and decided to come to the gym. Staff was great. Got me in at 6AM to get my workout in. Place is very clean. Will be coming back when I’m back in town.

I absolutely love Anytime Fitness on Ramsey Street. The overall environment is positive, its clean ALL OF THE TIME, they have the right kind of equipment, and the staff is AWESOME. Zumba is insanely fun too!!! If you havent joined....you SHOULD....like NOW!!!

This gym is the best gym I have ever been to. They are so friendly and they have an amazing personal trainer that is friendly and really helps you learn new exercises for every part of your body and an the atmosphere is just really amazing. I would recommend this gym to everyone or if you are looking for a new gym.

I moved from NC to Colorado ON MILITARY ORDERS. THEY WILL NOT CANCEL MY ACCOUNT. They have been charging me for the past 5 months. Terrible people. Terrible service.

Very friendly staff, however coming from a different anytime fitness club I am used to way more variety in equipment( machines and weights), wet wipes and bigger space. Overall it’s a good gym and you get used to the space but I think it just need more variety in equipment.

Ive worked out under the direction of one of their trainers here, Shawn, and he knows his stuff.I had a very bad shoulder that he helped me get back into order to the point I was capable of doing full body weight push ups again. He works you hard, but it was totally worth it. I lost about 30 pounds while under his direction.I highly suggest if you go here needing a trainer, you ask for him. He has the college degrees that help him help you, and the experience doing it himself (he has won body building competitions) so you will get your moneys worth without a doubt.Im jealous he is on this side of the country now, otherwise I would still be working out with him.

The gym is always kept clean. The staff is very friendly and professional. They have a good variety of equipment. I love that I can work out any time of the day. They also have boot camps on Saturday mornings and have Zumba classes offered for free to gym members. I have been a member since the gym opened earlier this year and have had nothing but positive experiences with them.

Love Anytime Fitness on Ramsey! Staff is wonderful! They are all helpful and friendly. Its clean and bright. I would recommend.

Great gym! The manager, Jeff and the master trainer, Quentin, are the best! They keep you motivated and wanting to come to the gym. Gym is always clean!

I like that there is not so many people that youre overwhelmed. The staff is great and the classes are awesome. So glad theres a gym on this side of Fayetteville..

Great gym. Not crowded able to get in and get out.

Anytime Fitness Fayetteville is such a great place to workout. The staff there, Jeff, Bethany and Quentin are incredible. Their boot camp session are motivating and also fun, a great Saturday morning workout. I recently started training with Quentin to reach some additional goals that include toning, it has been so rewarding I look forward to my sessions. Also can;t forget Yoga and Zumba which I have mainly done with Shantel, love her spirit. This place is definitely worth every penny. Thanks guys love being apart of the family.

I just love Anytime Fitness, it is not just a gym it is so much more. I feel like im with family when I am there. I am reaching my goals thanks to my personal trainer. Everyone there wants you to meet your goal and give you all the encouragement you will ever need. Im feeling better than I have in a long time. Im so thankful for everyone there and there help for me to reach all my goals. The BEST gym ever with the BEST people.

If I could give it a 0 I would, I went for a walk through and asked the Manager to show me around. He was very sarcastic and un welcoming... to young to be managing that fitness center.. I dont like the fact that there isnt personnel working after 8pm. I opted to go with Planet Fitness..

I love the classes. The instructors are great for beginners and they are motivational. The staff is friendly and always there to help.

Great place to exercise and the Staff are excellent and helpful, very kind and sweet!

The facility itself is nice, but I signed up before it opened and I was lied to about the cancellation policy. I don’t even use the gym anymore and of course I’m still paying for it. Hire better management who won’t lie to good people

I like the cleanliness and airy atmosphere. Everything is nice and new and they didn’t skimp on quality of equipment. The treadmills are great quality. I usually can judge how good a gym is by the quality of the treadmills they choose. They have a great open area for lunges and stretching or deadlifts, whatever your heart desires as well as a really nice group fitness room which is nearly always empty and can be used for stretching what have you. If I had one complaint it would definitely be that they need to use wipes instead of spray and towel for wiping down the equipment. That always comes across cheap to me. I don’t have time to stand at the trash can and spray down papertowels which is messy itself. Also I’m always having to wait for someone else who is using the spray bottle. 🙄 I just love when a gym provides wipes. The wipes clean better and nobody has to wait in line and laboriously use a cheap spray bottle that barely dampens the worlds cheapest roll of paper towels. HOPE THEY FIX THAT TINY DETAIL! Another thing I like about the gym is the staff. They are all kind and friendly and respect your workout as in they don’t interrupt you or disturb you and try to sell their services to you.

Im intown for the weekend and needed a 24 hr fitness. Couldnt find one so I called Anytime Fitness and Shawn invited me to check out and try their fitness center. Great location close to my hotel, easy to find! Lots of cardio and weight training gear. Wasnt too busy and he sat me down to get a better understanding of my goals and welcome me to Fayetteville. Appreciate the great customer service and great workout. Wish they had a sauna but im tired and sore so mission accomplished!

Great staff, really try to make each visit personal. Bootcamp is awesome, full of energy, fun & a great/positive way to start your weekend.Love how Semaj pushes you to work harder and get those gains your are there for. He is always positive and encourages you to meet those goals even when you are sassing back.

When I asked if I could cancel the gym membership anytime I was told I could. However when I attempted to cancel I was told I would have to pay the prorated amount for the duration. I was VERY specific about being able to cancel at anytime and they never told me I couldnt when I signed up.However the contract has very specific rules and circumstances about cancellation. These were not discussed even after specific questioning about cancellation policy.There is no way to cancel it unless I move.Total scum bags.

Came here for the first time and was welcomed by Sean. He was so friendly and helpful! The gym was clean and had everything I needed!

The trainers here are great and super friendly. They have a lot of cardio but also a lot of weights.

Its close to home and has a majority of the equipment I need. The one problem is that some of the other members like to lord over 3 or 4 pieces of equipment at a time. Fortunately if you bring this to the managers attention she will talk to them about it.

Love the staff the atmosphere the clean facility. Not crowded and open 24 hrs

Great place with awesome staff, new equipment, and 24 hour access. Love this place!🇺🇸

Very nice building friendly customer service and respectful friendly people.

I love this gym, I signed my whole family up!!! The staff is amazing and they dont make you feel out of place if you have never worked out at a gym before.

Clean, 24 hours, can always get a workout into my schedule. Great customer service, classes and all at a good price.

Bethany and Q are very nice and encouraging too.

Yoga Ball MommyTana

Clean and well layed out!

Why doesn’t a business answer their phone? And emails?

Nice facility