My purchase at Badcock was very interesting and satisfying purchase. The employees that work there were very patient with me and helped accomplish what at I was looking for. It was as though I knew these ladies for many years but it was only a couple hours or less. It was an easy transition as far as getting what I needed. Thank Ramsey St Badcock!!
Mrs. Sharon does a great job serving her customers. All thestaff does a great job. I recommend Badcock Home Furniture on Ramsey Street, Fayetteville
Mrs. Sharon does a great job would definitely recommend everyone to her, very helpful and friendly.
I had a great experience badcock furniture company one of my friends took me there staff was friendly help me in every way they could was satisfied in every way will definitely recommend to other people and thanks again a whole lot
My experience here has been excellent. The manager was such a joy to work with. She was friendly, knowledgeable and very helpful with my purchase. I will definitely be purchasing more furniture from here again soon!
Excellent customer service I was in and out in no time. Ms Medina was very knowledgeable and very pleasant. I will definitely recommend and make future purchases with Babcock Home Furniture
The ladies in this store a very professional & kind. They sincerely try to help. I will remain with this store for future purchases.
Denise was very friendly and knowledgeable. She took her time and explained everything to me. I appreciated her telling me about the protection plan for my bed. It was very affordable.
If there was less than one star I would have picked it. Im a long time customer and I recently made four purchases. THEY screwed up my delivery three times!! Now I have to wait longer for something that was supposed to be here last Monday and something that was supposed to be delivered on the 15th is now the 19th!!! They say I understand but if they did they would compensate my horrible service!!!
I have been a faithful customer thanks to Ms.Sharon who works in the Ramsey St, Fayetteville NC store. She is always so willing and positive to shop with and if your item is not there she recommends another item!
Sharon is an absolute angel. She has helped me out in so many ways, and answered all my questions that needed to be answered. I absolutely love the service and the furniture from here. I will definitely be back for more furniture in the future.
I was in need of a new freezer and also wanted to update my livingroom. I walked into the Fayetteville location and was quickly greeted by Denise Baker. She used her excellent customer service skills to make my shopping experience simple and painless. She was quick to answer my questions and get my order processed. I was extremely pleased with my visit today.
Amanda was very professional and awesome! She explained and answers all my concerns and went out her way to find exactly what I needed! I love this Location and all there employees are very welcoming and professional!
I give this store a 5 because of its knowledgeable staff and their customer service. Never had a issue with purchasing furniture from them. I was missing a item and the staff guided me to get the item in need. Their social interactions with the customers are second to none and that’s critical asset to have in their line of work. Thank you to the staff and your customer service.
Thank you so much Leona!!!!!! I’ve been searching for a bed for months!!!!! I walked in and she helped me and was so patient!!! I’ll go again for my other sets!!!!!!!
The staff and manager was on point . Very helpful
Warning stay away from the Ramsey Street location, in fayetteville nc unless you like being lied too, by the manager sharon. Very unprofessional and rude environment, for any customers whos looking to shop or pick up. I highly recommend the cliffdale store location, if you want to be met with professionalism. Thank you cliffdale and the customer care team for handling my situation promptly.
Much to choose from, not much staff to help, but they are very friendly
Great customer service. Every person I came in contact with in the store and even down to the delivery drivers were very nice. I had an issue with my couch and without any hesitation they let me know they would fix it for me.
Very nice furniture and great employees! Go see Rayanna if you need furniture and shell take of you!
From the time I walked in the door nothing but great service. Right down to the very professional and polite gentlemen that came out and delivered our new Double recliner sofa. They came out on Friday May 10th at the end of the business day to make sure that we had our sofa today and would not have to wait until Monday. Thank you all so much for the wonderful customer service.
Sharon Spencer was excellent at getting the job done. Very professional
The staff and customer service is always excellent. They make you feel like family.
Great staff. Delivery men did a great job as well. Very professional. In and out.
Sale Associate Sharon Spencer locate 3642 Ramsey StreetFayetteville, NC. 28311 was very professional and warmly. She made our experience phenomenal and she deserves a pay raise. And to the rest of the staff I saw how great you were with the customers and you deserve a pay raise as well. I will recommend my friends this store to.Thanks
Very nice place. Clean and professional thank you Ms Sharon very knowledgeable and professional.
Worst buying experience I have ever had and on top of that Couches are less then 2 months old and one dose not recline complete waste of 1200 dollars will never buy anything here again customer service is a joke and they have no product Quality told me they could not come to fix furniture or replace becaus of Clovid 19 deal but nexed day saw their truck in my neighborhood delivering furniture:/
The Badcock store on Ramsey st. Is great. Sales people were good. The delivery team was awesome, especially Kevin he was so nice and very knowledgeable.
I recommend seeing Sharon at the Ramsey street store, she really knows her furniture!
Friendly & helpful employees, reasonable prices and great comfortable furniture.
Received an ad in the mail advertising a free TV with the purchase of the mattress set. So thought I would take advantage of this and see what it was all about so requires that you purchase certain mattresses in order to be eligible for the Free TV period being a smart Shopper I decided to research the mattresses that they needed to sell in order to get the free TV so I went into the store knowing how much the average price of these mattresses were. The Imperial Paradise that Badcock is selling has a list price of $2,199. The average sale price for this mattress at every other location is 699. I wont do business with a store that tries to rip customers off.
Well I bought some furniture and decided to go back for a washer and dryer. You have to pay for delivery but they dont install just put in your house. And Mike he will tell you anything to make a sale. Not going back again. The guys who deliver are not rude (company works them for their pay).
First off the manager Sharon was rude and extremely loud with my husbands personal information and when he asked for his info back she refused and still opened him an account. She was so rude and horrible that after we walked out everyone in the store with us proceeded behind us because they heard and seen the entire exchange and also let us know how unprofessional she was. I’m so glad we kept our cool and that I didn’t give that lady the cussing out she deserved because we left and went to Badcock on Cliffdale and had the all around best experience with Christian and Courtney!
The table we ordered is beautiful! I saw it and loved it! We purchased it several months later from the first time I saw it. My friends even suggested the Ramsey Street location to purchase furniture from! However, the experience we had was far from satisfactory. This store location assemblers really need to go through another training because they don’t know how to install furniture correctly. It took more than TWO attempts to get the kitchen table installed properly, the first table delivered was damaged in three places, employees did not documenting information properly in their system about our dilemma, assemblers installed the table incorrectly by creating holes in the table for screws, information from employees was given then we followed up management stated otherwise, and assemblers didn’t have necessary equipment to install the table EVERY TIME they came to correctly install the table! The store manager is kind however, I believe all staff need more training. Unfortunately, my husband and myself will not purchase anything else from this company again.
Wow well Im not sure were to start this one, the store front looks very messy as in the windows are really nasty. The staff basically sat towards the front of the store and were very UN-helpful. When I found a couch I liked I asked to pull up the exact dimensions ect about and when it could be delivered. Its almost like the lady acted as if I were a nuisance and I was bothering here. I promptly left.
Sharon and the staff at the Ramsey St location are so wonderful to work with..
This store is the best store in Fayetteville.When you visit make sure to ask for Sharon.You will not be sorry the products are great.
Ana is the best. If you friendly and great customer service go the Badcock on Ramsey Street. Staff is very helpful and friendly.Thank you AnaFROM THE REDDING FAMILY.
If you purchase an item from them. They WILL NOT ASSIST in loading it unless they are delivering. Usually staff is friendly however there was one young lady that was very rude. Not the front desk person she was in the back. I feel if there are 2 ladies 1 was disabled that the young man there could have assisted. I understand liability and suit issuse. However Badcock where did your customer service go. Ive purchased items from you for 40+ years. Ive never been treated this way.
Yall have some very professional staff members espically Jalessa and Ossie they personality will intise the customer to go in debt thank you
Excellent customer service take out thr insurance it will be well worth your whileWii fix your furniture or replace it. Wish the had more to choose from, the furniture is very dependable and reliableTheresa
Just received our table set we ordered from Badcock today. It arrived with a big chip on the top of it and 2 scratches on the side. Kind of sad because we really looked forward to having a new table set in our new home.
I went to this store because I cancelled my order with the Badcock store on Cliffdale because they were very unprofessional, rude, and had bad customer service. I still wanted the bedrooms sets, so I went to the Badcock store on Ramsey St. Mrs. Sharon and Mrs. Kathy were amazing. They helped me with the order, and made sure that my furniture would come in, in a timely manner. The did everything that I needed help with and more. I would highly recommend this store to anyone that needs furniture. The Cliffdale store needs to be retrained on how to show better customer service to their customers.
Ordered a bedroom set and 1 month goes by and still dont have the complete set I ordered, made my 1st payment already and doing my part. My wife called up there and they took her name and number down in reference to the dresser I have not received and she gets no response. I call today and same thing occurred, no response. The set that got dropped off is still in the same spot the delivery guys dropped it off at. I had company since then and it is embarrassing to say to all who come to my house that Badcock didnt do their part. Very displeased with the type of service that was rendered to me. I will be speaking to a manager tomorrow and will ask for my $ back!
Wonderful people service just great..on Ramsey street Fayetteville nc..thank you valessa..Don and Kathy Emmert
One of the best companies Ive ever been to
Great people to do business with.
My son bed is awesome. Very sturdy.
Its just Bad. It wont stay up...
Worst company to ever work for.
Ms sharon is awesome
Great customer service!!!
Nice furniture reasonable prices
Great Service
I will never reccomend anyone to this store.
Unsolicited advertisements in the mail
Awsome staff
Inattentive and never saw a salesman.
Good
I love the customer service and the quality of everything I have purchased, it is the second time I have decided to buy furniture and I have always been treated very well and the service is fast.