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GEICO Insurance Agent
6415 Brookstone Ln Suite 104, Fayetteville, NC 28314, United States
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GEICO Insurance Agent

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Wi
Review β„–1

Brittany was great, very respectful and professional, she got me taken care of very quickly and did everything I needed. Was also able to answer any questions I had! Keep up the hard work ! πŸ’—πŸ˜Ž (definitely deserves a raise)

MC
Review β„–2

I had the distinct pleasure of conducting business with Darrick. I say distinct pleasure because were living in a time where, I believe, customer service is dead but Darrick has helped to restore my faith in customer service. He was helpful, knowledgeable and extremely pleasant. I wanted to hang up and call back for another service just to engage with him again. Darrick deserves recognition for his skill set.

Ju
Review β„–3

Darrick was amazing! He called to follow up on a quote we submitted and he was very knowledgeable and patient. He was able to give me a better quote then what I was originally quoted online. He took his time to explain our coverages and discounts. Overall he has amazing customer service and Id recommend him specifically to anybody looking for insurance!!! Im glad that he reached out and gave me the best quote possible. Geico wins us as a customer because of his exemplary customer service skills!!!

Je
Review β„–4

I obtained a quote from Darrick McCallum on a Friday and followed up with him the following Monday. He was very professional, nice, and had a great deal of patience with me. I am glad to have worked with him to add an additional policy to my account. I would highly recommend him for any assistance.

Ma
Review β„–5

I highly recommend Derek if you’re looking for professional, friendly customer service! He was awesome in helping me with the process of getting quotes on car insurance, answering any questions that I had, and for being patient with me. Super respectful and easy to talk to. I will definitely be going to him for now on! Thank you Derek!

Ta
Review β„–6

I called Geico and Darrick assisted me with renters insurance. He was very professional and patient with me. Darrick was also very knowledgeable and it didn’t take long at all to get me started. My expectations were met. I’m happy to have spoken with someone that was able to help make the process easy.

Ta
Review β„–7

I did a quote online and Darrick called me to follow up with any question I had. I did have a few questions which he was able to answer right away for me. He was extremely professional, and I’m excited to switch to GEICO. He helped me get better coverage with more options for almost $30 less a month than I was paying.

Di
Review β„–8

Derek was very professional and helpful. He saved us hundreds of dollars on our car insurance! We are very happy with our service!

JE
Review β„–9

Darrick McCallum was a fantastic agent, who listens and is very knowledgeable about the products and policies. I recommend him for all your insurance needs.

Di
Review β„–10

Derrick was a great help!! He was able to get me a great rate for my policy. I have been tirelessly speaking with different insurance companies for the past week to find the best rate and company. After a brief call with Derrick and an overview of my new policy, I was able to secure a great deal with a great company. 5 stars to Derrick and Geico!

Ju
Review β„–11

Darrick was very professional and is a great customer service representative. He was very nice and helped me with all my questions.

An
Review β„–12

I’m new to GEICO and I had a great experience and it was very professional as well. Mr. Darrick helped me with all the paperwork and was very open to any questions I had about my insurance. The process was quick and easy to get started. If you decide to get insurance from GEICO at Fayetteville, I highly recommend you ask for Mr. Darrick to help you with quotes and any questions you might have about insurance. Very professional and helpful!

Al
Review β„–13

I highly recommend my agent Brittney!! She was such a big help!!!! Very professional πŸ‘ very nice! And she Answered all my questions. Definitely 10 out of 10!!!!

Br
Review β„–14

Rebecca Pitts is amazing! She helped me with my home owners and auto policy. Very responsive, courteous, and polite. So thankful to have found her!

jo
Review β„–15

Derrick was super helpful and efficient in getting me set up on a multi policy. Would recommend.

mi
Review β„–16

I switch over to Geico today. I was helped my Derrick he was extremely professional he also went about and beyond with making sure I understood my new policy. The best customer service experience I have had in awhile

Ed
Review β„–17

Derrick was nothing short of amazing. Within 25 minutes I had my policy, and yall have a new loyal customer. The world truly needs more Derricks!

Ra
Review β„–18

After being with state farm for ten years Ive switched to Geico. Derrick gave me a great rate, explained everything to me simply, was willing to work numbers to show me the difference and was extremely personable.

Kr
Review β„–19

Call Derrick for the best prices on insurance around! Can get you insured in minutes

Ka
Review β„–20

Darrick was very helpful when getting me the coverage I needed for my car and home! Darrick took the time to go over each detail with me and make sure I was confident about my decision to switch to Geico. I look forward to building a relationship with this company in the many years to come! Thank you!!

Ne
Review β„–21

Great experience, extremely fast, and a great deal. The sales rep Derek was helping me, he answered all my questions and helped me find the right insurance for me. I highly suggest him.

El
Review β„–22

Show out to Derrick At Geico Insurance Agent in Fay,NC he is amazing. Im new to all this and derrick broke everything down an explained everything to me. i will only go to him when i need help or when i go to the agency . he is amazing at his job . thank you so much

Jo
Review β„–23

It was great working with Derrick. He took the time to get me the best rate. He was very professional and detailed in answering my questions and providing information.

YA
Review β„–24

I spoke to Derrick and he was very patient with me and all of my questions as a new policyholder. His customer service was the best. Thank you.

St
Review β„–25

I did a quote online but had questions before I committed to purchasing a new auto insurance policy. I feel like I hit the lottery when Derek answered my call. Hes very knowledgeable, professional, kind, funny, and supportive of the armed forces. He expressed his gratitude for my husbands service to our country more than once. And I love that he ended the call with Have a great rest of your day and a better one tomorrow! Im sure everyone in the Fayetteville office is just as wonderful; however, I still highly recommend everyone who will listen to call and ask to speak with him directly. Researching and searching for the cheapest insurance is a daunting task and I really dont look forward to it, which is why weve been with the same company for more than 10 years. Im so glad I finally tackled the job today. Not only was it a very pleasant experience, but switching to Geico really did save us money. 26.5% to be exact lol.

Al
Review β„–26

I truly enjoyed working with Brittany today! I genuinely appreciate her kindness and patience. She answered all of my questions and was great with giving advice for auto insurance that fit my needs. I ended up saving 38% on my car insurance by switching to Geico!

TE
Review β„–27

I love my Geico.

Ch
Review β„–28

She was polite and took time to explain what was going on .

Do
Review β„–29

I spoke with Derek McCollum and he was very professional and spoke very nice

Br
Review β„–30

So far so good, the agent was pleasant and extremely helpful.

Ra
Review β„–31

Caesar was extremely helping in not only getting myself set up with insurance but my roommate as well. Smooth easy process. Definitely recommend!! 😊

Pr
Review β„–32

RUN! They charge an arm and a leg for coverage but dont cover anything. We have full coverage on all of our cars. Yet, when we needed a tow we got nothing. We needed a tire and we couldnt get a change. We got into a accident they didnt cover it...... nope take your money and run.

Ky
Review β„–33

I spoke with derick to get a quote. He gave great information and helped me out a lot with switching insurances. Very polite and professional ! He gives a very good look on the company.

Co
Review β„–34

Darrick was great! Very helpful and always willing to answer any questions!

L
Review β„–35

Brittany was awesome! She explained everything and had the policy ready in just a few minutes! Thank you for your great customer service!

Ki
Review β„–36

Derek was very helpful. This was my first time getting insurance and he went above and beyond with helping me figure what I needed!

Te
Review β„–37

I called our local Geico for an auto quote and Derek assisted me with my quote, and later assisted me setting up my auto policy. He was very polite and patient with me. I got a quote that fit my needs, for the best rate. And more, he stayed on the line with me to give me a renters insurance quote, and ended it all with, β€œHave a good day!” You can tell he likes his job and is good at it. I recommend asking for him when you set up any insurance, or just simply want a quote.

Ha
Review β„–38

Derrick was awesome! Literally saved my day.

Lo
Review β„–39

Darrick was great with getting me competitive quotes and making the whole process seamless. Highly recommend.

Co
Review β„–40

Derick is a great agent to work with, got a quick low quote. I truly recommend this company.

Qu
Review β„–41

Ive had nothing but awesome service at the local office where I live, the office manager is the one that started my son policy as well as mine. Their turn around time is great as well

Da
Review β„–42

Mrs. Monet Blue did an outstanding job. I had no idea that I was overpaying and could be saving money. My monthly bill is $30 cheaper now and I’m very thankful for having the opportunity to speak with this professional and knowledgeable young lady.

Cy
Review β„–43

Well put it this way I used to use Geico paid them off in full and now theyre saying I owe them $400 and I know I dont so you tell me what I feel about Geico and no to answer your question the phone call that I made to make sure that everything was paid was it pleasant phone call and then when I got my mail that wasnt so pleasant so I rate them a 2

Da
Review β„–44

Theres something for everyone to do either riding the trails on horses or ATVs

Ju
Review β„–45

I had the most wonderful experience with Ms.Brittany didn’t catch her last name but great price compared to all other competitors I want to thank them for there help

Ap
Review β„–46

Darrick was absolutely fantastic to work with, he’s is friendly, so helpful and I truly couldn’t have asked for better service! If I could I’d give him a 10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!! So kind! 😊

al
Review β„–47

Great service! Darek helped me find better ways to insured my car and gave me better prices than other insurance definitely helped me save money recommended for anyone.

Jo
Review β„–48

Wanted to talk to an agentNo one was there.

Ti
Review β„–49

Rebecca in the Fayetteville Geico office was awesome helping me with homeowners and auto insurance! She went over several options with me and was patient while I made my selections. Answered any questions I had and urged me to call her if I had any additional questions. I would recommend calling her for your insurance needs!

Ja
Review β„–50

I spoke with Derrick and he was amazing!! I was searching around for quotes and after speaking with him, I didnt want to look anywhere else. He made sureI got exactly what I needed and I was only paying for what I asked for. He went over all of the options and helped me pick what was best for me. Thanks again!!

Be
Review β„–51

Darrick McCallum was very professional and handle everything we needed, gave us a great quote, we will recommend anyone to talk to Darrick

So
Review β„–52

Derrick was absolutely great in helping me figure out my quote as well as making sure I understood everything that was included in my.policy but also took the extra time to make sure that I was getting the best rate! Thank you!

Ro
Review β„–53

Darrick is a beast he may be the best insurance agent geico has he really help me out and pushed me forward with my insurance policy 5 starssssss

Pa
Review β„–54

Dereck was so helpful. He called, followed up with a card. I called because my existing agent wouldnt call me back. He was very helpful and patient with me. It was a very pleasant experience..Thank You DereckPatricia Thompson

Ma
Review β„–55

Absolutely love Geico and anyone that answers the phone is polite and professional!

mi
Review β„–56

Great customer service always help me when I need it thank you

Ma
Review β„–57

Wonderful customer service from Darrick. With being with the same company for over 20 years I begin shopping for cheaper insurance. After shopping around for a month, I returned and he remembered me by my name! I’d recommend his service to anyone.

As
Review β„–58

Derrick was very helpful.

Ph
Review β„–59

My agent Derrick was a great big help.

So
Review β„–60

Brittany was so helpful. Im new to the community and from California, so hearing a nice agent like Brittany on the phone made me feel very welcomed to the Bragg-Fayetteville community. She was informative and very knowledged on the options that Geico had for me and I definitely plan on calling her again shortly for when I decide on updating my policy to include Renters Insurance.

An
Review β„–61

Derrick was awesome. Thank you for your assistance....

Da
Review β„–62

Worked with Darrick today to set up my first auto insurance policy. The service I got from him was extremely professional and polite. He was very knowledgeable on all information in question and worked around my schedule to help get me a really great deal.

Sh
Review β„–63

Today was my first time ever buying my own auto insurance, and my salesperson Brittany made everything go so amazingly smooth. She is such an amazing employee and makes sure her customers are left overly satisfied . Anyone looking to get insured with the Fayetteville Geico location, i HIGHLY recommend Brittany ! Superb service .Thank you for making my first time experience great !

Ðᢓ
Review β„–64

Worked with Brittany to switch over from another insurance company who, unfortunately rose my monthly payments instead of reducing them after I moved like they led me to believe. After a lot of research and reading reviews, I settled on Geico, and while it is only day one, I already feel like I am being taken care of.Brittany was extremely knowledgeable and helpful, and after talking to her, my payments went down even more than my already great quote. I am very excited to continue working with her and her team.

Cy
Review β„–65

Brittany was very helpful last week when my daughter and I switched over to Geico. My niece and mom recommended Geico and I wish I would have switched earlier.Loyalty kept me from shopping; it matters but so does a good value and word of mouth - looking forward to many years with Geico!

La
Review β„–66

Derrick was Very knowledgeable and informative!!!

Ra
Review β„–67

Derek helped me with my insurance after getting a new car and saved me a lot of time and money!!! Very professional and great guy! Thank you for helping me!!

To
Review β„–68

Derek was a very professional and knowledgeable agent and we are very pleased with our quote and service. Everything was handled over the phone for our convenience. Thanks so much!!!

Le
Review β„–69

Geico insurance agent mr. Brandon. Was very helpful. He spoke very clearly I understood him I did not feel pressured or confuse. He was also very nice and I would recommend anybody to him and to Geico Insurance Agency.

Ca
Review β„–70

I recently called in for a auto insurance quote and renters insurance and I could say it was by far the most professional and very informative call. The agent Brittany was so helpful and very attentive as I had so many questions and she answered them all helping me understand insurance a lot better . Also the insurance premiums that I had before were way more expensive then Geico . Brittany has saved me a lot more on my recent quote with Geico. So now Geico is my new insurance, so long State Farm. And thank you again to Brittany for helping me save money.

Da
Review β„–71

Being a Geico customer is very good because everyone there is very nice kind and very business like and they show you that they care they dont just act like it

Ju
Review β„–72

I dont remember

Ja
Review β„–73

Darrick was very helpful in getting me low and fast rates!

D'
Review β„–74

Brittany, did an excellent job in helping us come over to Geico! I am very excited to be here and working with such great insurance. Thanks for all the help!

Pa
Review β„–75

Agent Derrick mccullen very knowledgeable and patient with me as we worked out best auto insurance policy for me. Excellent service and highly recommend

Sa
Review β„–76

Sandra was outstanding. She was extremely professional and helped me save some money. The process was smooth and she explained everything to ensure i understood what i was getting. Definitely a 10/10 experience.

Ra
Review β„–77

Derrick assisted my wife and I today. Very knowledgeable and professional on all the items we asked about. Worked out our new policy with ease.

Ti
Review β„–78

Rebecca was a great help and took her time with me and explain everything very well there was no hidden information thank you Rebecca from Geico

Sk
Review β„–79

Sam was very helpful with getting me insured and providing information I did not know about

Al
Review β„–80

Darrick McCallum was very helpful and professional. He went over the information for our insurance quotes as often as we needed to feel comfortable and did not make us feel rushed into using Geicos services.

Yo
Review β„–81

Geico gave me a better Quote than anywhere else I tried to apply for and they have intelligent customer Service ..I want to give 5 stars to Ms. Brittany, keep up with the good work..

Ha
Review β„–82

I called and got very good service from their employee Derrick. He was very friendly and very helpful!

Sy
Review β„–83

Derek was very helpful and professional. Very easy to get my insurance started!

Fr
Review β„–84

This branch gives the most personal help. Sandra & Miona are always professional and help with any needs I have. Always available and able to help. These ladies go above and beyond to help customers. When talking with them it does not feel like a business, its more of a personal relationship when dealing with these ladies. Also Cesar Blue, the owner, is always professional and helping any way he can. If anyone needs insurance, this is definitely the best office to deal with. I recommend everyone to this office!

Mi
Review β„–85

Rebecca helped me tremendously in understanding my new coverage. Even learned about different coverages and prices I couldn’t find else where. Thanks!

Mi
Review β„–86

Rebecca help me to save more money on this new policy.I highly recommend her

as
Review β„–87

Gieco has been amazing, theyre always there when I need them no matter what it is I have needed. Everyone has been very nice and helpful. Highly recommend them they always have a solution

Co
Review β„–88

The agent was very helpful and polite. I am happy I can access my account on line.

Ma
Review β„–89

Rebecca stayed in touch with me and helped me get so many different things done. I am sure the whole staff is equally as helpful and friendly, but Rebecca really took time to get to know me and now I claim her as my personal Geico agent!! Shes amazing!!! I would have given her 10 stars if it were an option!

Me
Review β„–90

Supposedly did an investigation on my driving without talking to me at all. Been with them over 20 years yet had no conversation at all prior to making a decision about my coverage and driving. No loyalty at all and I will pass to anyone and everyone I know that this company is very unprofessional and that their customer service is the worst in the industry. Have every right to sue them for deformation of character, who knows....that may be in the future!!!!!

Da
Review β„–91

Darrick McCallum was very helpful and had great communication. Im very happy with the policy I have.

El
Review β„–92

Derrick helped me get the lowest auto insurance between all competitors. Also took the the time to help try to lower my motorcycle insurance. Definitely a friendly and easy experience.

Ty
Review β„–93

Mr. Derek, in the cliffdale office was very polite, on point with the information he gave me and curtious. I thank him for inviting me into the Geico family. Im very pleased to be part a Geico customer.

Ja
Review β„–94

Derrick was a huge help with my motorcycle insurance. Very knowledgeable and helpful even with questions not pertaining to just purchasing insurance. Extremely helpful with date organization review of coverage and saving me as much money as possible.

Je
Review β„–95

HUGE THANKS GOES TO REBECCA!!! She legit saved me $144.00 off my auto insurance!! Youre honestly a Golden Child very nice understanding and comforting! I will definitely recommend you to EVERYONE I know. If i could rate you more than 5 stars i wouldπŸ’™

Je
Review β„–96

They were not lying when they say 15 minutes could save you 15% or more. This young lady was very helpful and beyond professional. I strongly recommend giving her a chance at providing you with a quote. You won’t regret it.Thank you Brittany Mayfield for your help!

li
Review β„–97

I had the pleasure of speaking with Miss Sandra for my Auto insurance needs. Not only was she courteous, and polite. She was so very patient and understanding. She took the time to answer all of my questions. And concerns. I highly recommend Geico for your insurance needs. Thank you Sandra. A true asset to the company.

Je
Review β„–98

Friendly service and helpful staff

Cy
Review β„–99

Monet Blue is a great asset to your company. Someone hacked my account. I went in the office on Brookstone Lane. MS. Blue was courteous and very caring. She made an unpleasant situation much easier. This month I forgot to call and get my auto pay started and went back to the office today. Not only did she post my payment but she ensured I was back on auto pay before I left the office. I commend her for her excellent service. Thank you Monet Blue .

Ry
Review β„–100

Had called about a month or so ago and received a wonderful quote. I called back last Wednesday and spoke to a wonderful agent named Sandra and she is now saving me $240 a month! When I went into the office to finalize payment, Sandra was extremely friendly and professional and was able to get my quote even lower! Thanks so much!

Information
9 Photos
100 Comments
4.6 Rating
  • Address:6415 Brookstone Ln Suite 104, Fayetteville, NC 28314, United States
  • Site:https://geico.com/insurance-agents/north-carolina/fayetteville/caesar-blue/
  • Phone:+1 910-487-0037
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–7:30pm
  • Tuesday:9am–7:30pm
  • Wednesday:9am–7:30pm
  • Thursday:9am–5:30pm
  • Friday:10am–1pm
  • Saturday:Closed
  • Sunday:9am–7:30pm
Highlights
  • Veteran-led:Yes
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