The workers that come out are always really nice and willing to do any service you request. Their online chat is also very helpful. My only issue is I still have a good amount of bugs after the spray. Weve had an insane amount of spiders this summer and after 2 sprays it didnt seem to make a difference. Im really hoping this spray from yesterday will finally make a difference cause I HATE spiders! 😬

Ron the technician did a great job. He was nice, knowledgeable, and went above and beyond for me. Overall, I am happy with the outcome (not seeing hardly any bugs inside).Would have been 5 star but they were supposed to come out 2 weeks prior but just rescheduled my appointment without any notice. It took them a 4 days to respond to my email about it as well, but thankfully this was not an urgent matter

Don’t waste your time or money. The lack of customer service is insane. The lack of ownership is so disappointing.I will attest that our first year of treatments were great and the problem cleared (spiders). That being said our last treatment we paid for did absolutely nothing. I noticed more webs and spiders days after then there were prior. I had asked to have someone come back out, they asked what date and time, I replied to the email with anytime after 230pm. I received a call the next morning at 830AM while training my second day at my new job, so of course I missed the call. The voicemail stated someone was on there way to my house to perform a service.Long story short I’ve emailed now for months requesting to be refunded for the last service I paid for since it didn’t nothing and no one ever returned and to be cancelled. Emails went unanswered for extended periods of time. Back and forth explaining the situation continually. Now come to find out they cancelled me and denied my refund because I didn’t answer a phone call, didn’t reschedule though I in fact and with proof jumped through hoops to contact someone and providing the company the date and time that works best for me and that went completely Disregarded.Tuesday the associate who called to tell me my refund request was denied, placed a ticket in for management to contact me to dispute within two business days. Friday and no one has contacted. It is evident I won’t be getting a refund and I will no longer refer this company to any family or friends as I have in the past.

An Aptive sales rep came to our door July 2020 right when we first bought our house. We signed up for a bug service that was supposed to help eliminate spiders and other types insects around the perimeter of the house. I thought it was a great deal as bugs were all over. Fast forward to this August 2021 and we’ve had the service for over a year, so a total of 5 visits. The guy came 2 weeks ago and I specifically pointed out areas on our front porch where I needed special attention to be paid because it seemed we had spiders making themselves at home. He cleared it, did his job. Fast forward 2 weeks and the webs and spiders are still here (see pictures, I tried spraying the webs with my own stuff so that’s why it’s wet). Also please note that they have been hitting those same spots for 1 year. Just because I told him this time is not the reason I’m upset, I’m upset because after a year their products should be making a difference. It’s also not just 1 spider. It’s like 5. I called Aptive to cancel my service as their services are not doing their job. They told me I will be charged a $300 fee to cancel. I told them I can provide pictures and they are more then welcome to send someone out to see but I am not paying $300+ to cancel. A guy is coming on Monday - but I guarantee he will do the same thing the last guy did because it’s just his job and the spiders will be back. I am at a loss here.Not to mention I’ve just had a bad feeling about this company from day 1. I’ve had 3 guys come by to do the service and be here for 5 minutes (per my ring doorbell footage). So now I make sure I speak to them when they are here and I don’t schedule them unless I’m home because I do not trust they’re even doing their job. I’m not someone to ever trust a door to door sales company, but I took a chance when I was desperate and a new home owner.Just don’t waste your time with this company. Call an independent exterminator or a reliable company. Not a company that traps you into their services after you’ve given them a very fair chance to fix your problems for over a year. They just want your money. Now I’m stuck for another year paying $130 4 more times.

They did an excellent job from what I can tell. We got an incredible value for our first spray. They went all over the house and knocked down spiderwebs, sprayed the foundation and all through the yard, and even sprayed our basement for centipedes. They arrived on time and were quick and noninvasive while we worked from home as they did their work. Our biggest concern when choosing to address the bug issue is making sure that our dog is safe and they assured us that they use non-toxic chemicals. It didn’t leave a powerful odor so it seems alright.

Ron was very professional and did a great job spraying our indoor and outdoor spaces for bugs. Aptive has always been very responsive and we are very happy with their services.

Avoid this company at all costs...Ive read other reviews of people having similar issues to me and it ended up being true. Ive had multiple issues with them and they havent even done a service at my home yet...First off, we had talked to someone on the phone about a pretty urgent issue, and he got us to sign up for a years service since it seemed to be a good deal. He scheduled an appointment for the next day for our emergency issue, fine, great. Come the next day, nope, nothing. I called and they said that there was no appointment and I couldnt have someone come out for another few days. Very frustrating considering the issue at hand. I called another reliable service who was able to come out.So same day I try to call and cancel my service since no one actually came to fix anything and I was told my appointments were canceled and someone would call me back about canceling my account. Guess what happened next... No one ever called about my account and I got a text that same week about someone coming to start my service, unreal. I told them not to come. I finally was able to cancel things (I hope at least).This company just seems money hungry and wont actually do much to help you out on the customer service side. Not to mention having to wait on hold for absolutely forever every time. Please dont waste your time.

GO ELSEWHERE! Ive used this business for the past 4 years. Service quality has declined. Ive had to call and get a tech to come back out numerous times because job isnt done as it should. Now I have a collection agency asking me for money for them- no phone call or email from Aptive telling me there is an issue. Oh, and I got an email stating I actually have a credit just this morning. Now I get to call and wait for 20+ minutes to try and get someone who can figure this out. I will be taking my business elsewhere.

Beau did an amazing job! When he first came, he made sure to talk with me and verify what my expectations were and the main problems I was having at my home. I checked on what he was doing though out and he definitely did everything he said he would and did it very thoroughly. He checked back in before leaving to make sure I knew what he did and what to expect in the week coming and for future services. I was very impressed and thankful for his service!

Kevin Smith is your best rep. He has serviced my house a few times and is always, by-far, the most polite, professional person Aptive has ever sent. He is the ONLY reason why I am still a customer. a true professional who takes great personal pride in doing a good job. Well done Kevin!!!!

Eric Turgeon was great! I had to be away at work but he texted me updates throughout the treatment which I really appreciated. Apparently my speedway card had broken off my keychain and he found it during the treatment, he even sent me a picture of where he left it! Super nice guy :)

Andrew, our technician, was great. Very thorough and pays attention to detail. He even took care of some of the spider webs on our porch that another technician missed a week ago. He communicated the entire process and let us know how to handle having our dog avoid the yard for a few hours. Great customer service and an employee you should be very proud of.

Ronald helped us deal with a wasp nest in our kitchen ceiling. He was very professional, and was very willing to answer all of our questions.

Not happy at all with service. Had more spiderwebs, spiders, and creepy crawlys after they sprayed 2 times. To top it off I cant get anyone on the line to cancel my account or complain. Big waste of money!!

Was promised that if i did not want them in my house and they tried to force their way in. Theyre using a cheaper product that only lasts a month rather than the 3 months they had promised. Theyre using wrong setup for mosquitoes. Be careful about their frequency too. Theyll come out a month early just to charge you. Techs were friendly but phone staff were not. Better to look else where for service

Do NOT hire this company. They said they’d do the entire lawn, entire house, garages, everything. They do not.CHECK BETTER BUSINESS BUREAU- Aptive has massive # of complaints!!1. I had to supplement their service with Spider Control since they did not stop pests. But, since I was in a 1 year contract I had to wait to cancel.2. I offered to pay for my last service and not have a tech come out, but they said if I don’t let them come out a spray I’ll be in violation of my contract. So the guy came out and I told him not to do anything.3. I’ve since been trying to cancel for 3 months. I cannot cancel with the customer service, I must speak with a LOYALTY SPECIALIST. I sit on hold forever, only to be told none are available.I request a call back, they never call.They offer to text communication, so I text. After I give them all my info, they tell me to call and speak with a Loyalty Specialist.This is a classic dodge to keep me using a service I do not want.Never, ever work with this company. Only frustration and pain will follow!7/31/2021 Update: Finally, after contacting the BBB, I was able to get my contract cancelled. No more failed attempts at speaking with a “Loyalty Specialist”. Finally! The Saga is over.

I love the fact that their products are safe for people and pets. Would highly recommend this company if you are experiencing pest infestation or just regular maintenance. No obnoxious odors.

Avoid Aptive Environmental at all cost. We gave them a chance to help us with our spider and ant problem, but their products were very ineffective during the first treatment. Also, when we started, we were told that they would do attic and crawl space treatment. That did not happen as promised. When we noticed no change, we tried to get a rescheduled service setup. They scheduled and did not show up the day scheduled and wasted an entire day. We finally had two rude gentlemen show up to do a reservice after many phone calls, but it too was ineffective and we continued to have issues.We then went on vacation and out of the blue, they claimed to do an internal and external service of our home. The only problem, we were not home and they DID NOT DO A SERVICE AND CHARGED US ANYWAY. They tried to charge $130.00 for a service they did not do. I was told that they would close out the account and zero out the balance months ago because of this. Now, I am getting calls again because they think time will have me forget the services they did not provide and now are hoping to collect. This company will not do the job that you pay for. We went to Orkin and they treated the entire house and were beyond disgusted and shocked at how Aptive treats their customers. So much so that they covered the first treatment to fix Aptives issues. Aptive is only out for money and does not do the job that they claim to do. AVOID APTIVE ENVIRONMENTAL AT ALL COST!

Shante was very friendly and professional, taking time to answer my questions, thoroughly explaining how everything worked.

Please beware of this company, while customer service seems initially helpful, they are not and the will promptly send your bill to collections without any warning and after saying that the issue is resolved with no cancelation fee due to their inability to uphold their end of the contract. I called to cancel service with the company after my residence was serviced too soon. I was uncomfortable with the costs to be incurred and worried this would become a trend. Instead of continuing to babysit the company, I wished to discontinue service. After dropped calls, excessive wait times on hold, I was told the account was closed and was told I did not owe the cancellation fee. Fast forward 2 weeks, I receive multiple calls from collection agencies. I received no warning of this from Aptive. I called the company to resolve the issue, and was told that they did nothing wrong, that the balance could only be rectified by the customer. Why should I be responsible for this balance when the company can’t even uphold their end of the contract? Use heavy caution with this company, babysitting them is a must and apparently they expect a hefty cancellation fee when they can’t uphold their own contract.

From the first encounter from sales rep was excellent. David was ver professional and not a pushy sales person. Presented the facts between them and other services. I chose to go with this company because of the confidence David had presenting his company. He scheduled me for two days later and the technicians that came out did exactly what David said they would do. They have excellent communication from the start of the process and the follow up with the technician the day of the service. I would recommend this company. Thank you for a bug free environment

What a wonderful experience! Jonathan Louwsma Did an awesome job! Very professional. He is a very friendly young man and explained everything he was doing and what I would need to do if anything. He even cleaned the webs in my garage! Thank you, Jonathan! It was great talking with you!

Amazing company, very responsive . 100% garantied if you tried everything to get rid of ants ...this is a place to go. You will not regret. Amazing customer service and staff . Thank you ❤️

Kyle did a great job. He communicated his arrival with me and let me know when he was done. He also asked if I had any questions or concerns. I am happy with the service he provided.

This company continues to help us control pests in and around our home. They are very thorough in their work and report anything of concern to us. They always find time to discuss their work and their finding. They do a wonderful job explaining everything to us; the homeowners.

Absolutely terrific!! Andrew Jackson was my technician! He was very professional and thorough!!

Very professional and informative. They have came out and gave updates. They keep me up to date on appointments. Their product works.

Ron is the man. It was raining so he called to see if I wanted him to at least spray inside for my visit today. I had missed his call due to being in a meeting, but he followed up conveniently over text. Since the rain stopped, we proceeded with business as usual. He was quick, friendly and even followed up via text after the visit. Really appreciated the communication and professionalism! Send Ron back anytime!

Caleb was the one who stopped by our house and talked to us about their services. He was super easy to talk to and went over all of the details. Ron completed our first appointment and talked about everything he was going to do beforehand and did a thorough job. He let me know if anything seemed out of the ordinary and was able to remove a wasp nest for us by our pool. Great customer service and very professional!

Brian, our service tech, was prompt and very thorough. He took the extra time to review our service plan before he got started and executed the application efficiently.

We have had one treatment so far. They were very prompt and professional, and willing to answer any questions we had. They explained everything step by step.

I have to say I was stunned that they truly got rid of all the bugs we complained about that were outside. After the treatment they applied I did not see ONE any which we had tons of previous to this. Anywhere we would walk, work, dig....ants, ants, ants. I was 1000% impressed. My bedroom is what was the old office in my parents house. It is right up against the main front outside garden area and I had problems with centipedes. They terrified me. I would get them whenever the seasons changed. For the first time we saw them while digging on the side of the house. This is the first time in7 years that I did not see one centipede. I also noticed a dramatic decrease in all bugs even mosquitoes. I would definitely recommend them. This was only our first treatment and our second is coming up. I will update either way.Well, its Friday Aug 6th and no one showed or called on our appointment date. Either my husband misunderstood or the company misunderstood when reschuling or, I find it hard to believe, but maybe they just blew us off. Will all to find out. They were on the money re:return appointment. I think its too late to continue, may have to restart program because I have spider webs everywhere. I cannot believe I actually saw miniature baby centipedes crawling around outside. I notice all the newly laid eggs have hatched already. So, we lose either way. Until I find out what happened I wont change my review.

I started working with this team to get a head start on preventing fleas, ticks, etc when I purchased my home as I am surrounded by trees, grasses, and the like. Each time I have needed their assistance, they have scheduled time quickly and been on time and professional while also being personable. Definitely worth the cost and the time.

Ron came out. He was very nice and knowledgeable. He answered my questions and explained everything he was doing. Very happy with the company👍

John was timely and called to verify the appointment. I was unable to be home during the treatment but he was thorough in his explanation of what he would be doing, what to expect on my end and what to do following my treatment. The service has been top notch!

ATTENTION CEO - MASSIVE SERVICE PROBLEMS - WILL REPOST EVERY HOUR UNTIL SOMEONE ARRIVES AT MY HOME AND COMPLETES MY NEXT SERVICE.... YOU HAVE NO CALL/NO SHOW TWICE, JUST CALLED ME TO ASK WHY I CANCELED LAST 2 TREATMENTS, THEN HUNG UP ON ME WHEN YOU COULDNT FIND THE NEXT AVAILABLE SERVICE DATE......KALAMAZOO MICHIGAN REGION..... DEAR APTIVE EMPLOYEES, CONSIDERING FINDING NEW EMPLOYMENT, THIS COMPANY WONT LAST LONG

Brian B did a great job treating and following up on my property for insect control. David was also very nice setting up my account and scheduling appointments

They do a great job and the service professionals are wonderful and like to interact with us to make sure they address any issues we have!

Gloria is always so kind and thorough doing her job. Focused, friendly and great communication. Aptive does great job at a great rate.

I saw some people mentioned the team showing up late, or not at all, but Ron and Danny were right on time and did what they had to do. Ron did a great job of explaining everything and letting me know about different entry points in my garage that I didn’t notice. This is my first time using a service like this but I’d recommend based on my initial experience.

Kevin, with Aptive did a great job doing our routine service visit. During his inspection, he found and treated a wasp nest that we didnt even know had started! He alerted us to the problem and was very professional.Beth A

Enrico Munafo is a great technician. He explained things to me well and addressed all my concerns. I’d prefer him to be the tech to service my property every time.

Shante Wade was courteous and did a great job inquiring if I had any trouble spots . She was very thorough in her work! Great job and I appreciate her brushing down spider webs and handling the exterior. A pro!

Great first impression. Both employees that have met are very professional and personable at the same time. Looking forward to an effective service and a long relationship.

Let me start off by stating the service and the technicians are great. It is the way the company runs that I really do not like at all.In the very beginning the salesperson stated the technicians will spray everything from the house to about 25-30 foot away. Technician stated during the first application that he wishes the sales staff would stop telling people that because its not true and the only spray within a foot or two by the house.Next, they said the service is quarterly and we will be billed quarterly. After 2 months they came again and billed. I called and they said they corrected the issue in the computer and it will not happen again. Another 2 months later it happened again. I stopped them this time and they said they corrected the issue and it will not happen again. They repeated this another time. So obviously, we feel that they are intentionally trying to service and get paid every 2 months instead of 3.Furthermore, every time I call seems to be a time of experiencing high call volumes so you are on hold for way too long. As soon as you are allowed, press the star key and have them call you back. If you choose to wait, they will automatically command you to leave a message for the next available agent.Nevertheless, technicians are extremely helpful, punctual and friendly. When you get through to report seeing bugs or rodents, they do come out right away for another free application.For less price, I did find a local company that will do everything Aptive did but will cover my whole yard. In addition, It is so nice to call a local number and get a real person right away.

Brian B did an excellent job! Very detail oriented and explained the entire process to me

Aptive always goes above & beyond to make sure I’m happy with my services. Highly recommend.

The technician who came out today was the absolute best!!! Jack did a wonderful job listening to our concerns and addressed every single issue while showing concern for our two cats. He noticed evidence we had young grandkids who came here and showed concern for there safety as well before he treated certain areas. He thoroughly treated the inside and outside, took his time to listen and answer questions, and asked questions himself. I was very impressed by Jack!!!

Kevin Smith was professional, on time and took the to explain the process. So far I am very happy aptive services. I would definitely recommend them to family or friends

Service Rep Kevin called to advise what time he will show up. He arrived on time and introduced himself and stated what he planned on doing as well as any questions I might had. He listened attentively. Kevin explained the cicadas problem as well as the difference between the wasp and hornets. He was very professional in the treatments & inspection he performed. I would like to used him for my home on a quarterly basis.

First time customer. Bob who showed up for the first application was professional and friendly. It is too early to comment on the effectiveness of their products. I will adjust my review in the future if needed.

Outstanding Service...truly the best job since using your comany. Ultra professional and detailed...true the best person sent to my home

I highly recommend using this company for your bug & pest problems!! Highly professional and prompt! I got my appointment the same day I signed up! The cost is great also! Absolutely affordable!

Eric was very friendly and professional. He came out and took care of the hornets nests on my property and sprayed the hose to prevent any other pest problems. Great guy, great service

The Aptive Representative that sprayed for spiders was GREAT! He even sprayed the outside of my detached garage!!! I’m very pleased!

My name is Stephanie R and Brian visited our home for the initial service. He was very friendly and informative and made us feel comfortable that he was doing everything to control and prevent any issues we were having with pests. It’s too early to judge the quality of the product, but Brian’s customer service was amazing! I’m hoping we see Brian on our quarterly services as well!!

Complete trash. Took my Mother’s money and did not resolve her issue. Totally unacceptable and pitiful. She’s a senior on limited income. You should be ashamed of yourselves!

Service representative, Chenelle, was very personable and friendly. Explained what she was going to do before starting.

Just overall pleased with them, very professional and great customer service. Highly recommended!

My wife and I were complaining about the normal bugs that sneak inside this time of year when an rep came to our door. We decided to give them a shot and the next day we had a guy out to spray our property down. Really polite and efficient, looking forward to positive results.

Really confident in technician Dalon who listened to what we were seeing with voles and responded accordingly. He walked our property with us. He did a very thorough application. We are very pleased

Basically they let a non property owner enter into a contrct for my property. The terms of the contract were not clerly explained. Not only did the technician leave the gate open so my dogs got out they sent me a letter of collections for a contract i never entered into. I will be suing them for criminal tresspass, as they did not have my (home owner) permission to be on the premises.

Another disgusting door-to-door racket. This company is spraying a harmful substance known as Fipronil tied to the mass killings of billions of bees. Giving them your payment info will result in you signing a contract which theyll tell you requires $200 to get out of. Horrible customer support that hung up on me twice while being transferred only to get through and be told I cant cancel.Im absolutely disgusted at this company and its business practices. They should be ashamed of themselves. Beware this company and their careless impact on the environment in pursuit of profit.

Aptive has been great for our family. We’ve had them for over a year now, and we don’t have any of the seasonal pest problems we used to have. They only treat the outside of the house, but they do it right, so no need for chemicals inside the house. Safe for both kids and pets a short time after application. I feel like it’s a really great value, too. Easy to call and reschedule if needed. Thanks Aptive!!

Their Tech Danny is very responsible and nice to show me how to keep better away from pest

These guys provide a really thorough application, more than I would have ever thought to treat. They also taught me a lot and use high quality / low toxicity chemicals. It was a no brainer to go with them.

The service technician Ronald did an excellent job, inside and outside, very professional and knowledgeable about the service provided.

Enrico always does a great job! He will actually take his time and spray down as well as dewebb. I can always see a difference. He is very friendly and respectful.

Marnez J. was polite, careful and efficient. Did a thorough evaluation and didnt rush. He explained what he was going to do and did it well. Very pleased.

My name is Giuseppe Manzella and I want to compliment Kevin Smith @Aptiv for being professional and courteous when servicing our home. Send him again 👍🏽

I am a new customer but the first application was by an unimpressive associate who told me nothing unless I asked questions--yet it was requested by the salesperson that I be present so that the associate could explain things to me; he did not. That was in June. Second application was supposed to be last Friday but it was pouring rain so they didnt come (I confirmed this because I was not charged). Nothing on Saturday so I called and the operator asks, do you want to reschedule? Hello! They were supposed to contact ME to reschedule. So I reschedule for yesterday, July 20. Again, no show. I call AGAIN and the friendly operator tells me she shows it was cancelled by Aptive but doesnt know why! She apologizes and reschedules AGAIN for this Friday. If they dont come this time, Im definitely not renewing the service when it ends. Poor communication and service, especially for a brand new customer.Update: an associate DID come out but he didnt do everything he was supposed to do. He left me a nearly unintelligible message letting me know he had treated my property and to call if I had questions. He returned to finish the service that evening and was friendly.I believe the service is working because I dont see spiders around my property as before nor mosquitoes. But Im still a brand new customer and unsure if I will renew this service after my six (now four) treatments.

The customer service agent, Danny, that I initially spoke to was very informative and helpful. The technician, Colin, that came out to treat the yard took the time to walk the property with me and address all my concerns and took extra care to keep my dog extra safe! Thank you! Looking forward to a pest free summer!!

Delan was great. Very professional. Asked if I had concerns and was attentive to my requests regarding certain areas around the house.

I submitted a request for a quote online and someone called me minutes later to discuss services, pricing,etc. Ron came out to fix the problem the very next morning and was friendly and professional! Wasps were building a nest in my basement and Im so glad I found such a quick, responsive company to get rid of them.

Have used Aptive for nearly a year. Had been experiencing some insect/pest issues prior. Seem to have addressed them generally speaking. Insects are less evident. Professional and thorough. Still trying to assess cost relative to value.

The service was just applied so the verdict is out. The sales rep was awesome. Very polite and explained the services offered. The service tech arrived when he was supposed to and got to work. Hopefully the product is as good as the customer service was.

The technician Dalon was extremely polite and professional. He was able to answer all the questions I had about a few issues. He did a thorough job

Great company with nice people! Everyone I spoke with was knowledgeable and getting service performed was easy. The product they use is environmentally friendly which is great as well.

We see multiple dead bugs and beetles well after their application. Good job with no odor or stains.

Kyle was very good!!! Answered all of my questions, and did an excellent job inside and outside of our house.

It was an unsatisfactory experience. Texted me less then 2 hours prior to service at 7:31 a.m. I dont get up until 10:30 a.m. Employee called at 9:15 to say almost there. They have always given 2 days prior so I can tell them what to concentrate on. Called at 10:30 a.m. to complain and asked to speak to manager. Service person said she put in request but no one has ever called. Very unhappy!

Great communication by Kevin. He was great, explained things to a high degree and was pleasant. Great customer service!

ZERO STARS. absolutely the WORST company Ive ever dealt with. Tech sprayed first time. It did NOTHING to help with the hornets or mosquitoes. 3 weeks later they schedule a second spray. no one showed up. no one called. No one emailed. I called for a warranty spray because the yellow jackets and mosquitoes were so bad. No one ever called back. no one ever showed up. 2 weeks later my regularly scheduled spray comes. they billed my credit card AND ALSO send the account to collection the same day. These are truly the stupidest creatures on the planet

My sales rep Gerald I hope I got his name right was very thorough very polite came back the next day during the job and did it attic inspection he kept his word. Andrew did the work very polite very professional did a wonderful job and very thorough highly recommended

Very impressed with this company. Technician was awesome very informative and went out of his way to make sure this was a good experience for me. I definitely would recommend them.

After being on their quarterly treatment program for a year, I had 3 wasp nests. 2 on my deck I took care of myself and called them to take care of another in the eave of my house. They said they would come out twice and never showed or called to cancel. Stay away from these guys. They cant even spray where wasps like to go. Techs dont even have ladders.

Andrew J. did an excellent job spraying my home and yard! Please send him back to my home in the future when its time again.

Marnez Jamar did a great job coming over and addressing my needs! Job well done!

I really like this service. They were kind and they come back all season for 1 set price . Good deal !

Overall quarterly service wasn’t too bad. This is a type of honor system business and the customer has to put their trust in the Aptive technicians that come out. I say this because I just watched a technician pull in and then out of my driveway without getting out of his truck and then I’m emailed an invoice for $129.00. How many people does this happen to daily? I watched this with my own eyes and have since canceled my service. I recommend that others make sure that they’re not being taken advantage of.

Jordan with Aptiva was prompt, professional and listened very well to my urgent needs for their services. His team of technicians came right out. All the products used were safe for our children and pets. Happy to refer their services

We just had our home serviced by Aptive. The tech was professional, friendly and patient. He did a thorough job inside and outside the home. He inspected and treated for things I didn’t know to ask for. We will see in a few weeks how well it worked!

Enrico was great... Very patient and knowledgeable when it came to answering my questions... He is detail oriented which I thought was awesome...He really took the time to communicate what he was there to do and listened intently on how he could help make my experience a success...Having animals throughout my life it was important to me their products are pet friendly which they are...A BIG Thank You to Enrico for doing an amazing job...Appreciate The Time And Effort...

Kyle was great and patient on where I wanted the house sprayed. Cleaned all webs and was polite.

We had our initial service schedule and everything was great for the first appointment. After that it has been 3 consecutive appointments we have schedule, and they have no-call no-showed for all three. We’re tired of being lied to and would not recommend anybody use this service.

My husband and I recently hired Aptive to treat for spiders, Box Elder bugs, wasps, bees, moles and mosquitoes. They have charged us twice now for mosquitoes and we have yet to have to receive that service. We agreed to a treatment plan of every 6-8 weeks yet they are billing us every 4 weeks. The do not come prepared with proper equipment to perform their services, and they show up in the rain to spray for bugs. Unfortunately they refuse to refund our lastest bill which was not authorized by us. We got conned by this company do not fall victim yourself.

This company is a complete Scam. The salesman made several promises that were never met after 3 treatments. I still have ants in my yard, spiders and webs on my house.The regional manager reached out, but never responded.Do NOT fall for the sales pitch and do NOT waste your money

Service was very professional. Tech and sales person very knowledgeable and courteous. Pleasantly pleased with Service so far

Very friendly, professional employees. The work has proven very effective. We have no complaints, nothing but good things to say!!!

Very nice service man. Took time to explain and appeared to do a good job