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Gerber Collision & Glass
28829 Orchard Lake Rd, Farmington Hills, MI 48334, United States
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Gerber Collision & Glass

Comments
St
Review №1

Absolutely excellent facility, they did a great job on my vehicle, as well as in customer service and communications and all around helpfulness. I will certainly be going there again whenever I need more collision work.

Ga
Review №2

Ive become pretty weary of collision shops in general and because of that, I was honestly taken aback at how kind and communicative the people at Gerber are. Everything was taken care of with ease and the whole process was completely painless. I highly recommend this location for any of your collision needs.

Je
Review №3

Great Job inspecting vehicle

Ba
Review №4

Awesome service there the staff and tge young lady was just beautiful. I will be recommending them to friends and family. Thank you!

St
Review №5

My Subaru was victim to a hit and run, the back bumper was damaged and I brought it here because it was recommended by Allstate and it was close to my house. Mike and everyone on the team here was great. They updated me on my car throughout the process, had it done earlier than expected, washed, and cleaned the inside of my car. Honestly wouldn’t take my car anywhere else for any collision/glass damage.

Ma
Review №6

Jan, Jesse (hope that’s the correct spelling), and Mike were all terrific in handling the repair of my car!

Fr
Review №7

Great service, job priority, politeness. 5 stars

Jo
Review №8

100% recommend this collision shop for all your auto repair needs. Eric really helped me out with a few paint touch ups, saved me quite a bit of money where I’m sure other business wouldn’t have. All the staff here were inviting, kind, and didn’t beat around the bush. If you need repairs done right the first time, come to Gerber Collision. I wouldn’t hesitate to come here in the future!Thanks Again!!!

Em
Review №9

I never thought I would be raving about a collision repair shop. Satisfied — perhaps — but not minding a repair because a shop was so great sort of shocks me. Melissa was so friendly on the phone, that I was curious to meet her. She was just as sweet in person, as was the other woman working at the front. I learned that the building Gerber is in, was an airport used for Civil Defense during WW II. Who knew I lived around the corner from such a cool historical building! Mike, the manager, gave me such a thorough overview of what to expect with my vehicle repair. What a great crew. I highly recommend this facility.

Ry
Review №10

Had some body work done on my car after it was backed into. The work was flawless but took quite a while. The staff is great and I cant fault the results. Great job!

Er
Review №11

Very professional. Done ahead of schedule.

Er
Review №12

Needed windshield replaced on my truck. Noticed they had location close to where I work in Farmington Hills. Called them. They notified me that they do NOT cover any deductible cost. Ended up being very short phone call. Told them I would call someone else since MOST OTHER places at least cover some of the deductible cost.

Tr
Review №13

After name change & Daryl & Megan moving on, I never expected the AWESOME service I recieved from Mike, Paul, & Stephanie in the front office, & the amazing quality of my repairs from the guys in the shop! Not only great repairs, reasonable prices,& friendly faces, I cant express my gratitude for returning my car on time & cleaned inside & out! Staff made me feel that I am a valued customer! WAY TO GIVE CUSTOMER SERVICE!!! TLM

De
Review №14

Best customer service in the state no BS on estimates staff there super nice made me feel comfortable in a stressful time

St
Review №15

Repairs appear to done correctly. Car clean at pick up. Nothing missing from car. No extra miles on car. Manager nice on pick up...... he must have got a call from corporate after my state farm agent was treated very rude on the phone.. that was after in was rude and condescending to me in person and one the phone... I never mentioned this to state farm. Car brought in tues per appt. Very nice person took me to the car rental place. Car supposed to ready on fri. Car ready early fri per text, called to tell them I would be there around 4pm. When I got there the rude person told me the bumper did not look right and the car would not be ready until next thurs. Text received that car was ready and went to pick it. When I got there i was told, not quite ready... it would be about 20 more minutes. I just walked out. Phone message left for me a short time later that car ready. Went back 4 hrs later and picked up the car.... what a joke. I have been there twice. My first and last! Shame on me, I should have taken my car to the Buick dealer, not the repair shop that state farm recommend

Jo
Review №16

Great group of people doing excellent work. Ive used them 4 times over the years and wouldnt consider going anywhere else.

Co
Review №17

Friendly, communicative, gives frequent updates, honest.

Sh
Review №18

Wow! They could have charged me an arm and a leg but they told me that if they polished my scratches for free it would all come out. They did it while I waited and saved me a ton. Thank you!!!!

Je
Review №19

Very nice people at the desk.

Bi
Review №20

Wife loves the place

Mi
Review №21

Honest

Information
15 Photos
21 Comments
4.5 Rating
  • Address:28829 Orchard Lake Rd, Farmington Hills, MI 48334, United States
  • Site:https://gerbercollision.com/locations/farmington-hills-mi?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_MI&utm_content=SEO_FarmingtonHills&utm_term=3805180
  • Phone:+1 248-553-7500
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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