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Meineke Car Care Center
2513 Valley View Ln, Farmers Branch, TX 75234, United States
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Meineke Car Care Center

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Ma
Review №1

Overall fantastic experience! They were extremely informative, helpful, and had a pay method that worked for me. I took my vehicle in for a clutch replacement. It took no more than a week, and was more affordable than I thought. Great customer service, and fantastic communication skills. Will definitely be going back for any future repairs

Th
Review №2

I visited this place yesterday, after first hearing about it from work. I own a 15 yr old Toyota & had noticed a whining noise coming from under the hood. Thinking the worst, I thought I was in for a costly repair. After visiting with Robert the Mgr there, and discovering his knowledge & hands-on approach, I soon was put at ease. Robert discovered that it was simply a loose hose and proceeded to fix it with my permission. After a few minutes, the noise was gone. Relief!. I would recommend. Robert to my friends & family, as he is very helpful and knowledgeable. I will definitely be back.👍👍👍👍👍

Ab
Review №3

If youre looking for honest to God, hard working people to take care of your vehicle look no further. Robert and his crew were polite, personable and knowledgeable. Upfront with what my insurance covered and how they could get me the best prices and set proper expectations for how long everything would take. My ZR2 is as good as new and ready to hit the roads and off-road safely due to their attention to detail. Thanks again, Robert. See you next time!

B
Review №4

Rob and the team have done a great job helping me get a 1978 C10 Cheyenne repaired and safe to drive. They have overhauled the brakes and suspension so far and Ill be using this shop for more repairs as needed. My dad was in the auto parts business since he was a teenager in the 1970s and I grew up in parts stores and service centers at dealerships. I have worked at dealerships and body shops as a porter and like to think that Im a pretty good judge on shops/mechanics to trust. I like this shop quite a bit and trust the team there to do quality work. Rob is easy to work with and Id recommend this shop to friends and family without hesitating. Thanks guys!

Da
Review №5

The Farmers Branch location on Valley View is great. They are good and honest.

Ti
Review №6

Absolutely amazing!!! My car ac went out in this Texas heat and I needed it fixed immediately. Robert was awesome and got me in right away to have it looked at. They even stayed late to get it done for me so I wouldn’t have to leave it overnight. I am so appreciative to them!!

Th
Review №7

Jordan was great. Answered questions on present fixes, past fixes and need for future fixes. Water light came on & he fixed that by putting water/ windshield soap in the reservoir. Light went out. Thanks to his keen eye. Estimate to fix door opening switch works too. I will be back since I had such good service. By

Ry
Review №8

My trucks AC went out midsummer in Dallas heat. I took my truck into multiple places and they just turned their hands up at me. I then took it into Meiniki in Farmers Branch. The store manager, Robert, was awesome. He told his techs “other places turned him down so it’s up to us to figure out what’s wrong.” And that was the best feeling ever. Left my truck there and went to work. By the time I got off my truck was ready and blowing cool air. The guys there are great. They have a get it done by any means attitude. I will definitely be coming back here for anything in the future. Thank you meiniki and thank you Robert.

F
Review №9

Purchases AC discharge hose at dealership. Their labor was crazy priced. Went to Meineke, Robert J has great customer service and fair priced for labor. Thank you for repairing the AC for my Friday drive home more pleasant!!

Ma
Review №10

Professional, efficient, trustworthy and timely. The owner of the shop is a fantastic guy, and took good care of my vehicle. I highly recommend this shop, both for the quality work and the staff.

Ke
Review №11

Robert and crew are top notch! They take care of all of our company vehicles, and do it so well, that I now take my personal vehicles to him.

Ro
Review №12

Greatest repair facility in the dfw, friendly staff repairs done on time and accurate. Keep u informed on progress, digital health status reports provided aswell

Ch
Review №13

Went for vehicle inspection and these guys did a good job

Ti
Review №14

Friendly guys, who is looking to work with you instead of double charge. Good place to fix your car

Ja
Review №15

I can’t say enough how great this place is- all of the guys working there were incredibly helpful and accommodating, and their work was top notch. Robert was kind enough to squeeze my oil change and inspection in at the end of the day, and then did the same the very next day when I brought my fiancé’s car in. He’s the type of guy who treats his customers like family, and he’s a straight shooter to boot. I’ve been to shops where I’ve found mystery charges and such in the receipt: not here. These fellas will tell you if they find something amiss while working on your car but don’t use scare tactics to pressure customers like other places sometimes do. They’re just there to help people. Rob has made a lifelong customer out of me, and if you want a great deal for great service you should stop by too. Thanks Rob!

Ph
Review №16

Robert and Stephen were both very professional, committed, and listened to what I needed. Definitely would recommend locally. Quality work at an affordable price.

S
Review №17

Horrible - charged $200 plus for ac fuild replacement and not sure what else was done but the AC now makes loud humming noise - took the car back to him - says new cars blower needs replacement. Avoid this shop if u can.

Di
Review №18

I came simply for an oil change but left with a new battery and air filter. The inspection was very thorough. Youll definitely get your moneys worth. Customer service was very good

Au
Review №19

The manager, Robert, was very honest and straightforward about my car’s needs and did not try to pressure me into doing something that did not need to get done. Excellent service

Mi
Review №20

First off the customer service was excellent. Working with Mark was enjoyable. I was in a rush and he assured me service on my car could be done within the hour. Mark and his team delivered on their promise!

JM
Review №21

I took in my Ford Explorer to have a check engine light checked out. Mark and Stephen were outstanding from beginning to end. They are super friendly, and take pride in their quality work. I even had a chance to speak with their district manager Brad, he was awesome. Highly recommended. Its nice to have honest and friendly folks explaining things, especially when you dont have a lot of knowledge of cars. These guys are not out to take advantage of anyone. Thanks fellas!

Ge
Review №22

Quick service, state inspection done on my lunch break!

Ca
Review №23

-Oil Change took over 1 hours on a Diesel Motor. Shop added two quarts of oil, no charge.- Oil life indicator option was not reset after Oil Change- Oil Change took extremely too long, but shop made up for it by adding necessary oil.

Wi
Review №24

Came in with an explanation of what was going on with my car and these guys knew exactly what it was. They took care of me, got me in and replaced my struts and spark plugs faster than I thought it would take. I would definitely recommend this shop to anybody these guys are honest and do very good work.

Kr
Review №25

I had parts stolen off my vehicle and needed immediate repairs. Robert took care of my needs within a short time and saved my day.

Da
Review №26

They were very professional and kind. Kept me updated on progress and completed in timely manner after receiving parts. I will use them again. Thanks

Re
Review №27

Thank you So much. You took care of me on my lunch break. I didnt even have to be late back to work. I will be going back😊

te
Review №28

This was my 2nd time coming back. He honored his original quote for repairs. The manager was very professional and patient. He took his time and educated me on my vehicle and completed my oil leak in less than 4 hours. I definitely recommend this location for quality service and communication.

Vi
Review №29

Friendly and honest. Hard to find a trustworthy mechanic nowadays, I will definitely be coming back for future car needs

Jo
Review №30

Came in to check a leak. They got my car back fast told me the problem, definitely would recommend them. Very professional and know what they are talking about. I will definitely be back

Bl
Review №31

Works very fast and efficient. Friendly and informative.

Br
Review №32

This is by far the best location I’ve been too. Mark was more than helpful & finished with my car within a decent time range. These guys here are great!!! Five stars all around

Na
Review №33

When I came to this Meineke my car had an over heating problem. They fixed the fan controller, the thermostat, and the radiator for a decent price. They also identified some other problems with my vehicle and got me fixed up and driving again. This is a great shop and they will work with you on pricing. I would recommend at least a visit.

Co
Review №34

These guys are awesome!! They actually helped me right at closing time and stayed late to get me back on the road. They ran to get parts and got the parts. way to go I greatly recommend Meineke of farmers branch.

Da
Review №35

Mark and Danny did an amazing job with my vehicle. The price for the brake service was amazing and I couldn’t be happier with shop atmosphere. I’ll definitely return soon!

Je
Review №36

I came in for an oil change. Friendly and knowledgeable staff. I was informed of maintenance my car would need now and for the future. Overall excellent service.

Co
Review №37

Went in for a front wheel alignment. They told me it would take 1 to 1.5 hours and it ended up taking 2.5 hours. Customer service was hit or miss and the lobby smelled like cigarettes. I used a $20 off coupon so it only cost $75.

Ce
Review №38

Really kind staff! Highly recommend!

He
Review №39

In and out state inspection awesome place.

Ro
Review №40

I did not have an appointment, but they said they weren’t busy. It still took 2 hours for them to complete the oil change (I was waiting), and they did not reset my “maintenance required” warning in my car (had to figure out how to do it myself. I had a $20 off synthetic oil change coupon from their website, but it was still $72 even with the coupon.

M
Review №41

Got an oil change, and a great overall review of items to address complete with photos

Je
Review №42

Tire repairs in routine maintenance, the team and meineke knows what theyre doing and does not try to scam you or say you need things you dont. Great, knowledgeable team! I definitely recommend this location!

FL
Review №43

Mark is a awesome honest guy they did a great job will definitely come back regularly..Thanks Mark God Bless🙏

Sh
Review №44

They cracked my front bumper.

Jo
Review №45

Great service, great customer service. I would recommend 100%

Re
Review №46

They guys were very helpful and honest. Will go back for any work my car needs.

Ir
Review №47

Great technicians that make sure your vehicle is taken care well each time! Convenient, quick, and well priced services!

RP
Review №48

Comfortable during short wait

Mi
Review №49

Good guys that do good work.

Te
Review №50

Workmanship was excellent.

Ve
Review №51

Great service! My Meineke in Carrollton closed. Im grateful the service was great. I will be brining my car back, as needed.

Ab
Review №52

Great professionals, very knowledgeable and very thorough with the details of my car. Danny and Mark helped from the time I stepped in to the time I got my car back.

Ra
Review №53

Thank you for taking care of my 2004 Chevrolet TrailBlazer!!!! Thank you for being kind to me.

Fr
Review №54

Very courteous, professional & knowledgeable team members.

Cr
Review №55

This place is great! Very nice people and great prices!! Thanks so much Mark!!!!

Sc
Review №56

Did repairs on a used car I bought. Good price for good work!

As
Review №57

Came in for a oil change on my 2020 Jeep Cherokee.... Let me tell you... I recieve more than that, not only great customer service but also great conversation to pass time and even help put on my plates... My car can now call this home lol

Bi
Review №58

Appointments available. Work done and car conditions are photo documented. Modest prices

Jo
Review №59

Very prompt, professional, and very nice people. Excellent customer service and great quality of work for the price. Would definitely recommend.

La
Review №60

Good service.

Ge
Review №61

I think that you have great customer service

Di
Review №62

On 10/31/2019 I had my vehicle towed to this location overnight. I stopped by on 11/1/2019 and told them I had an issue with my vehicle. I was getting a P0304 code (Misfire cylinder 4) That I had already checked. I replaced the spark plug, and moved the ignition coil to another cylinder and the code did not follow. I told them I also had my fuel injectors replaced 6 months prior on all 4 cylinders. At around 12:30pm on 11/1 I received a call that my vehicle was ready for pickup. I left work and arrived at 3:43pm to pay and pickup my vehicle. They said the moved the coils around and flushed the fuel injectors and that fixed the issue. (Weird since I had already moved the coils. Also if a coil is bad, simply moving it wont fix the issue). I paid the $168.94 for the service.Then the manager (Alex) started looking for my keys as they were not with my paperwork. He searched through my vehicle (which was already pulled outside into a parking space) and could not find them. He told me they were looking for them but they have to be around here somewhere. Then he asked the mechanic (Big Mike) where they were and he said he wasnt sure. He had left them with the paperwork. I started looking around for my keys as well and could not find them. At this point, I have no missed a meeting at work as I should have been able to pay for my vehicle and return to work, but couldnt since I had no keys. At this point I got furious. How can a mechanic loose your keys?! FINALLY, after an hour an a half, the other manager (Luis) decides that he is going to call it and call a lock smith to come replace the car key (never mind I had other keys on there). I left with my husband to go cool off and get food because at this point I am angry, especially because no one has seemed to take this seriously.On my way back, I get a call that the locksmith is there, and they need a photo of my ID. Since I was around the corner I said wed be there shortly. Once I got there, the locksmith needed an ID of the registered owner of the vehicle, which I am not, so I had to pay an additional $40 out of my own pocket to get the key replaced. Luis came and offered me a free oil change for the trouble, to which I said I probably wouldnt use because I dont feel as though I could trust that shop with my vehicle again.I drove the vehicle off the lot, and 25 miles later the same check engine light appears with the same code.I call the shop back on Saturday 11/2 and speak with Luis. I was told to bring it back in. I said that Id prefer to just get my money back, and go somewhere else. Luis told me that thats absolutely an option, I just need to get that approved by the owners, but they wont be in until Monday (11/4). I tell him thats fine and Id expect his call. He gave me his personal cell phone number and told me to text with any questions.11/4 rolls by with no answer. Between that day and today (11/13 - 10 days/8 business days) I have called the shop 5 times, and texted Luis 4 time on 11/4,11/5,11/6 and 11/11 with zero response. When I spoke to Luis on 11/6 via phone he said the owners were at the Austin location that day and he would have to wait for them to return. When I asked why he couldnt just call them, he said he need(ed) to tell them face to face and that I paid for a diagnostic service, that I received. I told him the diagnostic was $129, and I got charged $168, so that would mean I was charged $39 in tax. On 11/2 when I spoke with the mechanic that worked on my vehicle he told me he flushed my fuel injectors and when I took it to a new shop, they determined there was trash in my fuel injectors, and found the real issues was a leaking Intake manifold.I paid for a service that I did not receive, and then had to pay additional money to replace my keys, get my car properly diagnosed, tow fees, etc.If you say youre going to offer a refund. Do it. Or call me back. Or tell me you cant, dont just ignore me and think Im going to go away!

Tr
Review №63

Very knowledgeable and friendly service, would recommend to anyone!

Da
Review №64

Ive had to take my car to this location a couple times and theyve been really helpful and taken care of me. The boss, Alex, is a really cool guy and will bend over backwards to get you the help you need.

Be
Review №65

Strong recommend for any car problem. Expert mechanics

Li
Review №66

Came in with a flat tire, hoping to get it plugged. They tried filling the tIre and when it wasn’t taking air they went ahead and jacked it up and put the spare on for me. I didn’t realize at the time that when I arrived they were actually closing but they didn’t turn me away and we’re incredibly helpful and and informative, all for a great price. From my experince this seems to be a great business and I wont hesitate to go back.

Do
Review №67

First time at this meineke station. Right off the bat engaging and upfront on what needs to done and when. They finished ahead of schedule. Helped me save while making sure my truck received a complete inspection.

Ch
Review №68

This meineke location ihas was very nice the staff is very helpful Alex the manager runs a tight ship. Thanks guys

Ka
Review №69

Said open at 7:30, nope. No one showed up. Stayed to 5 minutes to 8, no one still showed. Voice recording not setup.

Pr
Review №70

New management awesome place and honest people that really help you out.

Jo
Review №71

Stopped by today for a quick oil change, they had me in and out while being very friendly and helpful. Even filled up my tires and pointed out a nail in my tire I would have never found.

Ya
Review №72

Took care of my vehicle!

We
Review №73

The work is good

Jo
Review №74

Good service

qu
Review №75

They were extremely knowledgeable and broke down what I needed to do! They were very friendly and patient with me because I’m not very knowledgeable about cars. I’ll be going too then from here on out!!!

Ge
Review №76

They are very professional and kind.

Information
12 Photos
76 Comments
4.5 Rating
  • Address:2513 Valley View Ln, Farmers Branch, TX 75234, United States
  • Site:https://meineke.com/locations/tx/farmers-branch-2827/
  • Phone:+1 972-616-4143
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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