Ive never had a problem with them They always seem pretty nice to work with or talk to. Prices seem pretty fair as compared to any other places in town. Blaine is good to work with, financing is outrageous.
They were very good to set up the appointment and then take our vehicles in and get them taken care of as quickly as possible so we can you get back on the road again.
Excellent dealership. Had an issue that needed their expertise. They got me in and out quickly so that I didnt waste my day. Great place. Definitely on my list of go to dealerships when in ND! Thanks again for the great service!
Limped my 2018 579 in May 3rd just before noon with de rate & check engine light . By 1pm they diagnosed a faulty def sensor/ filter, possible poor quality def, and was done same day by 630 pm. Fast friendly service, great experience start to finish.
Quick and friendly when picking up parts for my company
Great Peterbilt shop to get my maintenance done! Keep up the excellent service!
They were great thanks Shelly
Great shop ! Service desk, all are outstanding. Got my truck in right away for a PM and change trans, diff and rear end grease. Great mechanics. They Do quality work. If I need work done on my truck, I come here.
Awesome people to deal with, parts guys are pretty cool, havent used the shop, but it has to be better than the Rogers, MN location.
The guy I had to deal with at the service desk was not at all helpful or friendly thankfully the guy I dealt with on the forklift was a decent fellow
Beer, grilled food, and trucks. Not necessarily in that order.
Shop manager very nice. Got me in took care of problem in a timely manner thank you
I brought my company truck, 1960 in to have some bodywork done. Scott and crew not only did fantastic work, but cleaned the floor and mats in the cab! Thank you so much for your kindness! And my truck looks beautiful!And thanks service, for doing the overhead on my 579.Love this place!
Ive been on hold for 22 minutes and counting
Great place to get work done. They got me in and out quickly. Service is excellent. Mechanic did a thorough job inspecting my truck, servicing and repairing the minor issues found. I recommend this shop for all your truck work to be done. I will be coming back.
Very professional Job site, very friendly and helpful, Bryce Nava thank you for your help and the Service dep.
The service folks are wonderful!! They can always get us in quickly and they finish the job is a timely manner!! Highly recommend from the whole Foster family!!
Rob is a great person to deal with
Outstanding service here today, the lady on reception is amazing and the work was carried out fast and thorough! Will definitely return here thanks again
Top notch fast service with awesome customer service.
If you value your time, money, or Pete... Avoid this place!!
All Good
Got me in to the shop a day after they scheduled me in, didnt fix what was under warranty just some of the easier things I didnt need done. Wont go back.
Really great people. Rob helped us out and even got a tech to help us
Very nice place! Rob and his crew of guys are very knowledgeable and do a great job!
Great staff always willing to help just a great pleasure to do business with
Took me inside right away at least to hook the computer. Its winter so they are busy to take a look at any deeper. But somethings better than nothing. Mike in service was great to deal with.
Service department was very helpful with the issues I had
Good people, good service, good pricing
I bought a truck here 0 miles on a platinum overhaul payed BIG money. I learned today from caterpillar I have NO warranty they had a aftermarket 475hp file in it before I even purchased it. I called them to explain and they said sorry we arent going to do anything for you. Thanks Allstate Peterbilt Fargo. You will never sell me another truck. Be very careful there very sneaky. Dont trust there word on a complete platinum rebuild.
This business is a joke.Paid near $40,000 for a new engine a year ago and needed and overhaul a year to the date later because they are negligent and the engine sucked in dirt for a year... brought the semi to a different shop and contacted Peterbilt of fargo to try and resolve the issue. But nothing. You think a business would stand behind their work.. but they did not. Tried to compromise to even get some of the labor covered under warranty from them since it was THEIR mistake but they did nothing. So another $20,000 spent on an issue that Peterbilt caused. I would give zero stars if it was an option.Word to the wise... TAKE YOUR BUSINESS ANYWHERE BUT PETERBILT IN FARGO!!!
Have done business with this facility for over 20 years. They treat drivers like professionals. They stay busy so wait times can be long. Labor rates are pretty standard.
The truck went into service on 03/15/17 said it would be done. In just a couple of days at the latest. Ended up no one could work on it during the weekend. So the truck sat till Monday making it not done until Monday 20th taking 5 days. They charged 2059.00 in labor and parts of of 1271.00 equalling with a misc fee of 3591.55 total rip off if you ask me but what was worse I asked for a simple ride back. And they said they could not do that from 4 blocks away because I had sprained my ankle and could not walk with my bag back down to the place. Very upset with the service and time it took then when charge 3591.00 for the work couldnt even offer a ride or Shuttle back to the place from the hotel. Worst service I have seen in a company. Oh did I mentioned they said I could get a ride and then on the day it was supposed be done said they should be able to send someone down for me. Well I will never be using them again. Any one across the country if I can help it .
Left here a happy camper!! Had a fuel line that was a pain in the butt to get to and had the part the next day from St. Cloud. Diagnosis was along with the Courtesy check of everything on the truck, free by the way. Since I have a big house truck they let me park plugged in as shore power since my generator was on the fritz, for the time being. Saved me having to get a hotel room, and possible spoiled food. The guys here are great and I will be back if I need anything done, and in the area!! A Very Satisfied Customer!!!!
Had a break down, took a little bit of convincing but they got me in right away
Helpful staff little slow on customers getting helped
Top notch people very polite cant say enough nice things about them
THE BEST people in the business..Andy in service late shift..really cares about his customers....the whole crew I just cant say enough about....
The service department was very helpful. Thanks again
The entire staff was very helpful when I picked up parts for my brother.
Brought truck in for sat. Appt. Called sat. Afternoon said they had nobody that knew anything about a pacar motor till Mon. Morning what a joke needed truck for Mon.
Awesome ! Always helpful,no1 peterbilt dealership that I have had the pleasure of doing business with
Very friendly staff, knowlegable, and helpful.
Great people nice facility. Shower wifi sat tv John my mechanic was very professional
GTEAT PEOLE ALWAYS HAVE THE PARTS THEY TAKE GOOD CARE OF THERE CUSTOMER
Awesome service and the people are very nice as well,they have very top notch mechanics who know there trucks inside and out
Still waiting for my sweatshirt but in all great customer service!
Mark is very helpful and specing a truck looking forward doing business with these people
Most of the mechanics are petty knowledgeable, good attitudes and fairly quick to get you in.
If using service dept.be ready to get totally taken for a serious ride! They try to sell parts you dont need and if they cant the techs break stuff to force you to by parts and pay crazy labor costs. In my opinion total crooks they should be ashamed! Go elseware if you have an option!
Good dealership to deal with, the old timers really know there stuff.
Great customer service friendly staff
Went to fargo nd peterbilt for an issue with smart air apu they got me in very quickly did troubleshooting and told me that all fuses and relays were good and it was a wiring harness issue possibility.also that if I could the next day let day shift look at it. So I left with the same issue no apu. Well mechanic did a courtesy inspection also which I didnt know about until I saw report on my dash.they did everything except check the batteries seeing how its an electric apu.i dont like talking bad about people but dont you think that would have been the first thing that they checked? Well guess what I took batteries out myself and had them checked and 4 new batteries later I now have apu working. Thanks peterbilt
Great staff.Great work.
Good people and fast service.
Everytime I bring my truck here there is some kind of issue. Only reason I keep returning is because its a fleet truck.
On weekends they do not like to answer phones and hang up on you
Good thorough work proper Diagnostics
Large amount of parts good service
Got on the job, kept me updated. Just showing up on a Saturday does not allow for a harness replacement, so will have to come back after making a run into Canada.
Fast, friendly service in parts department
They wasted my time again told me they had two pieces that I needed but couldnt find them no wonder when it looks like a tornado went through their parts room ( 3 hours of my day and 120 mile round trip)
They fixed everything that was on my list and even alerted me to other problems that I wasnt aware of...great people
Very quick and friendly service
Always friendly here
Very helpful
Courtesy Service Department
They are busy and slow on turnout.
Awesome 😎
Prompt service
Fast service
Great people
Fast
Great service
Good
They were Busy
😊😊😂