I rent quite regularly. Once a month up to every weekend if Im training for competitions. I have never had issues with with staff. Cars are clean, gassed and ready for me to just get in and go where I need to go. Any times I have had an issue, it was resolved. Antonio has been very accommodating each time. I havent had issue with the car I reserved suddenly not being there as I have had with enterprise. The rates are competitive as well. He helps makes my constant traveling for training possible. I will absolutely continue to rent from and refer folks to Premier unless given a solid reason to not.
I have rented vehicles from Premier on numerous occasions. Antonio has always gone the extra mile to provide me with a quality vehicle which suits my needs. Thanks so much Antonio. A pleasure to work with you. Wont go anywhere else.
Was with out our car for about 3 weeks while it was with the mechanic waiting for parts. Antonio and his crew kept us in a car the whole time and with affordable fair rates. Was a great experience over all, Antonio and his staff are great, good customer service and always helpful when you have questions or need to extend your rental agreement. Have and would recommend Premier car rental to anyone and will definitely go here again when ever I am in need a of a rental car.
Convenient that we can rent local. Decent vehicle, GMC Acadia. Met our need for our trip. Thanks!
Antonio is always there for us any time we need a rental, even last minute! We are so grateful for him and reccomend his service any time we can! Thank you so much for all you do! Keep up the fantastic work!!
I had a rental car through Premier because of an accident that I had and my insurance was covering a rental. Since Premier was located close to my work and had a vehicle they are who I was able to get a rental from. All went really well and they even brought me the car at my work and showed me before I signed the papers scratches and an acid spill on the hood from previous renters. A few days later I had went up to Iowa City for a DR appointment and had parked in one of the hospital ramps and came out of my appointment to find someone had hit the rear end of the driver side behind the wheel of the rental car and had left several scratches (either pulling into a parking space or pulling out). I immediately called Premier and let them know what happened and was told to bring it over to their shop to have someone look at it which I did when I got back into town from my appointment. When I got there they took a look at it and took a few pictures of the scratches that was left. There really wasnt alot of damage but I figured Id be a good person and not try to hide it. After a few days they gave me a quote to get this plastic part fixed and told me it would be $600! To fix plastic!? They couldnt buffer it out or something?? They didnt have any of the other scratches or the acid spill on the hood fixed but they wanted to charge me $600 to paint plastic! Long story short when my husband went to talk with them and see if there was something we could work out the owner stated that I got into an accident and had to pay for the damages. I will never rent from them again EVER and I will make sure to let all my friends and family know what happened and how they handled the situation. Worst way to lose $600.
I’ve had my truck detailed 3 to 4 times a year for the past 5yrs by the same guy but I have to find someone else to do it now. So I thought I would try premier 🤦♀️ Well I paid $144 for the worst detailing I have ever seen!!! If I could show you the pictures... I think they used a swifer in the dark to clean it cause the dust and crumbs are still there!!!
Very helpful, and reasonable prices. Loved the car we rented. Very gentle owner, and responsible too. Waiting for another vacation so we could rent again.
Clean car. Antonio went to a lot of work to make sure I could meet him where and when I wanted to pick up and drop off the car. Very much appreciate Antonio working with our insurance company directly to use our car rental feature on our auto insurance policy!Great friendly service!
Antonio has great customer service, and handles all my customers car rentals at Macks Automotive.
Antonio is always so friendly and he works with me on times when I need to rent a vehicle. Hes very knowledgeable and understanding of certain situations. Hes the only person I will go to for a rental vehicle. I would highly recommend using Premier Car Rental for all your rentals, you definitely wont regret it!!
Antonio, has been the best Customer Service Represebtatve Ive had the pleasure of having done business with. He had went above and beyond to make my retal experience a very hassle free one. But the most satisfying service has been the flexibility hes demonstrated throughout the length of time Ive needed my rental. Ive changed my return date a total of 3 times, due to unforeseen circumstances. Antonio has shown nothing but complete and total professionalism, and for that Im thankful beyond words. I will say best place in my 50 years of renting a vehicle ever. THANKS ANTONIO!!APPRECIATIVE, KIMBERLEY
Great customer service. Good clean cars.
Each time I’ve rented from Premier Car Rental I’ve had nothing but great customer service along with affordable pricing and reliable cars!5 stars all around!
This was the first time I used Premier Car Rental and it couldnt have been better. My own elderly car was resting with my mechanic until parts could come in, etc. I had several urgent appointments to get to around SE Iowa, so I went online, found Premier and spoke with Antonio, who could not have been more helpful. He drove the rental car to my home, I dropped him off back at Premier and I was on my way to the first appointment. All the paperwork was ready for me to sign & credit card info already exchanged. It turned out I needed the rental for a few extra days, so I just phoned Antonio, he texted the confirmation and new receipt and once again I was on my way.Im happy to say that I emphatically recommend Premier Car Rental.
Van was clean and ran fine, We had to add break fluid whe we reached our destination but I am not sure that there is anything the business could have done to predict that. Over all great people to work with and Iwould not hesitate to use them again.
This was my first time ever renting a vehicle and I was so pleased with the experience I had. The car was clean and very reliable. I didnt have any troubles. Great customer service, will definitely rent from Premier for all my needs
Thanks Tony.
I love renting cards from Premier. He works with us on prices, returning and is overall a really nice Person. We only rent from here now and have been for the last 2.5 years if we need a rental car.
I have rented cars twice now and had a wonderful overall experience. The cars were clean, very well taken care of, and great customer service. I had rented from Enterprise in the past and found Premier Car Rental to be much better to work with and plan to continue using Premier Car Rental for any future car rentals.
Premier car rentals makes you feel like family. Always there to help and they know you by name. Excellent customer service and staff. Very nice, very clean and very reliable cars.
Excellent customer service. Nice cars,I highly recommend it !!!!
Clean well maintained vehicles. Friendly people.
Great rates and service
I would rent from them again