They came in to help with water damage through the upstairs and downstairs. They were very professional, always keeping me informed of the process. They were very respectful of my house during the all of the work. Working from home, and 3 kids doing distance learning made for too many people in the house. They were very helpful with keeping noise to a minimum and keeping the mess under control. They were very clean and picking up as they were making a mess. The whole water damage experience was horrible but they made it much easier! They were on time every single day. Very professional, respectful, accommodating and clean!!!
The project managers were very responsive and work was done timely based on start date. Both Ryan and Alvino (who did most of the actual remodel) were great to work with and did quality work! Thank you both!
Their in the field technicians were very professional and timely. The craftsmanship was outstanding. Very happy with the results. They went above and beyond to restore the water damaged portions of my home.
The house was damaged from sewage that came from a backed up toilet. The crew was very professional, quick in repairing the damage and now I have a brand new home. I would recommend Five Star Restoration to anyone in a heart beat.
My toilet overflowed and they cleaned up, aired everything out. My only problem was it took 3 months to get the job done.
We had significant water damage in our kitchen, dinning room and living room due to a water leak. Scott was our project manager and he was unreliable and disappointing. He often showed up unprepared. He would ask me for the paint or trim needed and then would need to run out to purchase it, even though his staff was on site and ready. All of his staff was wonderful and all subcontractors showed up and completed excellent work. Our insurance approved a storage pod to keep our furniture, but he never wanted to get it. I had to move my house furniture to my place or work so construction could continue. After all was done, unfortunately, the door on our dishwasher was damaged during transport. Insurance approved a new door. I called Scott at 5 Star to install the door (the very last part of our 6 month long project). Scott said, no, were not an appliance repair company. Really? The insurance said to send them the invoice, so they would get paid. I would never recommend this company to any family or friends who need construction/restoration/repair.
Prompt service to tarp our roof and get water damage cleaned up when our roof failed during a storm. They continued to check on the condition of our property until all of the water damage was dry. Very professional service
The service was very kind and their work is professional . They do a very good job . AND Im very happy about the work they do and they protect all my furniture and are very clean .Thank you Five Star
I would give them 500 stars if I could! Ron, Tim, and the mold mitigation crew were absolutely wonderful! A small (or so we thought) mold job at my condo turned into a full blown nightmare. Ron and Tim handled this job professionally, punctually, and efficiently. Truly, I cannot say enough good things about Five Star Restoration! If I need any restorative services in the future (fingers crossed I wont, but you never know) Ill be calling my dudes at Five Star.Dont hesitate to call them! Dont sleep on this company! Theyve got your back and will work with you and your schedule!
Great company! Helped my familys business reopen after a couple of vandals broke in and fell through our ceiling. Worked quickly and finished the project from the estimate to the finished construction within 24 hrs. Professional and great service. Shout out to Oleg. Great job!