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Ace Tekk Wireless Internet
2660 19th Ave, Fairbanks, AK 99709, United States
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Ace Tekk Wireless Internet

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Jo
Review №1

I keep upping the service to higher speed internet with no new results. Very poor service. Intermittent at best and no one to respond when there are problems.

Br
Review №2

The internet itself was spotty at times and slow. However most of the time it worked. I upgraded to the highest speed I could and it was still very slow. Additionally they do not keep good accounting records, will loose records and claim you never paid them.

Br
Review №3

I would highly recommend not bothering with Acetekk. Aside from the continuous issues with the internet, the owner (and only tech support person) was rude, abrasive and patronizing. Last summer we went months without internet while he insisted it was working fine, only to eventually change his story to some equipment went bad and he had to order replacement equipment which caused a longer delay in the resolution. That resolved the issue for a couple months before problems started up again. Dean (the owner) insisted that it was a problem with every single device we owned (two samsung phones, two macbooks, a blu-ray player, a ps4, a wii, etc). Finally we decided it was not worth the effort and had our service disconnected. It is unfortunate that I have to admit that this local business is not worth supporting.

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3 Comments
2 Rating
  • Address:2660 19th Ave, Fairbanks, AK 99709, United States
  • Site:http://acetekk.com/
  • Phone:+1 907-374-9322
Categories
  • Internet service provider
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