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Brident Dental & Orthodontics
1101 N Main St, Euless, TX 76039, United States
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Brident Dental & Orthodontics

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Pa
Review №1

My visit today was UNNERVING, COMFORTABLE with good COMMUNICATION!The STAFF was wonderful they explained everything to me. They gave me a break down of my expenses & gave me all of my options.My DENTIST was gentle with no discomfort.Coming from someone who DREADS going to the dentist.I am pleased to say I FOUND THE RIGHT DENTAL CARE FOR ME!!!!!

Be
Review №2

I dont recommend coming here unless you want a bad experience. Whats the point of appointments if you have to sit in the lobby for 1-2 hours? They try to sell you on a bunch of different products and services so they can bill the insurance and make you pay out of pocket for the portion the insurance company wont cover. Also did a bad job at cleaning. Thanks for wasting my time.

Al
Review №3

Jennifer was my dental assistant today and provided great service. She conducted my x-rays with no pain or discomfort, which is usually my least favorite part of coming to the dentist. I have never had a bad experience here. Everyone is nice and accommodating. Always willing to answer any questions and work with you. It’s always nice to start the appointment off on a good foot and Jennifer definitely did that for me on this visit.

Bo
Review №4

The whole staff up here was great! Wonderful customer service! And Jennifer was very professional but also will keep a smile on your face! Recommend this place 10 out of 10 for sure! Tania was awesome, she was very helpful and had answers for all the question we had!

Ma
Review №5

Overall amazing experience with everything! I went in with fear and left super satisfied and happy with my treatment. Abby especially was very kind and reassuring during my x-rays!!

Je
Review №6

When I went, I was helped by Jennifer! She was very considerate, clean and efficient. Highly recommend coming here for ANY dental care. They’re very good with sanitary precautions for Covid.

Ma
Review №7

Very bad experience! First of all they wanted to cancel my appointment few hours before the time, i had to go an hour earlier to avoid canceling my appointment. A girl works there at the front desk and she’s responsible for the services cost and insurances Her name is DULSE she’s totally unfriendly and have a bad attitude! I’m not sure what was the reason she acts this way! The dentist tools looked worn out and no private room for the dentist exam. They look at you as a deal not as a patient, After the exam they will offer you a package to fix your teeth but not taking anything else in their consideration but the money, how you gonna pay. I had a swollen wisdom tooth, the soonest appointment for a surgeon was in a month! A whole month to wait with a painful swollen tooth!

La
Review №8

Dr. White and Jennifer were great. I’m not a fan of dentist but they made me feel safe as they demonstrated professionalism, experience and expertise.

Ie
Review №9

Alejandra is always helpful whenever I visit and is very knowledgeable. Her and Dr. White took the time to explain and answer any questions that I had about my cleaning and future needs. 😊

Rh
Review №10

They were great. My dentist is a very caring dentist.

Sk
Review №11

Abby was great help and went beyond my expectations. I recommend Brident any time for your dental needs.

De
Review №12

Abby was cool and awesome and she was patient with me.I promise she didnt pay me to say this shes pretty short and shes doing very well at what shes doing for the time shes been here.

Na
Review №13

I recently came here for a cleaning and cavity filling with Dr. White and Wafaa. It was a nice and painless process. I am happy with the procedure I received.Edit: it has been very difficult to schedule a follow up with this location as I am never able to reach them on call or on the customer care. It always rings and no one picks up. My scheduled appointments randomly get changed without asking me if I’m free at that time. It is very frustrating as I work on a shift and schedule my work around appointments like this and last minute changes don’t work for me.

Ni
Review №14

Jennifer was awesome! Made sure I was alright before the procedure and after. She was very considerate!

ad
Review №15

I received my permanent crowns today and my Assistant Jennifer was awesome and the procedure was quick and painless.

Am
Review №16

Exallent place to come for dental care. I was very well taken care of. And my daughter was also very well taken care of. if you want a great dentist this is the place to come and get one also orto is great.

Vi
Review №17

Dr. Jayswal was very thorough, telling me exactly what she was doing. As someone who has fear of going to a dentist, it was comforting to have such a caring staff, from the moment I walked in until I was done.

SU
Review №18

Booked appointment at various locations and after reaching the clinic and waiting for 1 hour they cancel the appointment saying doctor not available. Pathetic experience.

Iz
Review №19

Manipulative, greedy company. They put braces on me four years ago and refused to take them out when I asked them too, despite spending an accumulated amount of $5,000 over a monthly basis in that 4 year time period. Furthermore, I never got my braces tightened nor looked at. $5,000 of wasted money is definitely enough to cover the removal of my braces.I had no choice but to remove the wire and bands myself. The ceramic blocks on my teeth have since cracked, scarred and bruised my inner lips. I wake up in pain every day, and sometimes opt out of talking in order to avoid the discomfort which makes working and eating very difficult.They are very difficult to get a hold of. You have to call a national customer service line in order to be transferred to the specific Brident office. Every time I try to schedule an appointment with them they either “lose connection” or tell me that it will cost me $1,000 to get them removed. I’m very seriously considering filing a lawsuit against Brident. This has got to end.

Sh
Review №20

Jennifer was very friendly and thoroughly kept me informed on what was going on. I like coming to this dentist office because they care about my dental health not only now, but for the future.

Li
Review №21

Had a wonderful 6 month cleaning with Dr. White & Wafaa.Great job

mo
Review №22

Doctor white was really good and thorough with my procedure and the staff was really welcoming specially Wafaa .

rh
Review №23

This place is great i had a dental assistant named Jennifer today. She is so nice and funny made we feel so comfortable . We talked about all things love her

Do
Review №24

Everyone is always friendly and helpful. Front desk, doctors and hygienists are great.

Ad
Review №25

Dr Kevin orthodontist 🦷 is the best !

Ja
Review №26

Not only do they treat me like I am special they also treat others the same way. You see that while you are waiting to go in. They offer many payment plans to help you afford to get the treatments you need. Very professional staff. They are a busy office but well staffed and always take care of their customers. Everyone hates to go to the dentist but they make it a good experience for you. Been going to the Euless location based on people I know who go to the Halton City location and speak highly of it. I would imagine all of their locations would be equally good based upon their business culture.

Ma
Review №27

My dental assistant was Jennifer and she was amazing. The staff made me feel comfortable and put me at ease because I get very nervous when going to dentist.

He
Review №28

Everyone was very nice and answered all of my questions. Im very nervous at dentists due to prior experience and they did everything to try and make me comfortable.

Br
Review №29

Good service, but very slow getting you in for your appointment!! There’s always new people everytime I come for an appointment & sometimes their all over the place.

Es
Review №30

Horrible company, awful staff and all they care about is money. They have no clue on how to treat their patients, especially the receptionists who all, except one, have nasty attitudes.

HE
Review №31

After waiting for over an hour, they would not clean my daughter’s teeth because she has braces from somewhere else. I told them when I made an appointment that she had braces. Inconvenient and crazy. We have used similar dentists on our managed care dental plan that do not have this policy. I get the feeling that they just did not want to deal with us today. Sad.

Li
Review №32

Very long wait times they always pushing apts bacc

Da
Review №33

Went in for first appointment, doctor and staff were professional, but the only reason for the lost star was the time spent. Transitions between services were slow and overall took a long time

Sa
Review №34

They booked an appointment for Friday morning at 9 am. Reach 30 minutes early at 8.30 am at their office just to give enough time for paper work. No body arrived until 8.57 am and I get a call asking to come at 10 am. I asked the reason on the rescheduling and the representative told me that on Friday they don’t open until 10 am. What kind of service is this? They don’t even know their own office hours? This is very not fair as I lost an hour of my Friday morning and was in terrible tooth pain.

Sa
Review №35

BAD SERVICE!!! I would not recommend this place to anyone. First of all I was on hold for 2 hours just to see if they would be able to do treatment on me today or just a consult. Since I do live 47 mins away I did not want to go just for a consult if I had already sent in all my X-rays and paper work. I was in pain and wanted the work done. After calling and calling no answer so I decided to drive up there 47 mins away. When I am 4 mins away they decide to answer (Dulce). Very rude customer service she has no clue what is going on nor where my patient info or x-rays are at. I walk in to talk to Dr. everyone is rude and not trying to help!!! The office manager is there arguing with another patient in the lobby in front of everyone. They call the cops on the other patient and then call the cops on me. There is plenty of people working there why was I on hold for 2 hours. Very unprofessional to not answer the phone!!! Will not recommend this office to anyone!!! Dulce, Tonya and Jennifer are not so professional!!! Dont waist your time or money!!! Only giving them a one star because I have to give them a star. If it was up to me I wouldnt give them no star.

Wi
Review №36

A cracked tooth and my regular dentist being out for the day, brought me to Brident in need of an immediate tooth extraction and bone graft. They were able to fit me in to their schedule and I was thankful. The staff are all very kind, and seemed to perform their jobs well. The actual procedure in the chair was slightly traumatic, very uncomfortable, and the pain following the procedure was severe. I dont know if that was due to my individual circumstances, or the competency of the dentists. Regardless though, I dont plan on returning. If ever my regular dentist isnt available again, I will go elsewhere.

Di
Review №37

Ivan was very helpful going over all of the information about what work I needed done and how much it would cost me. Also, giving me different payment options.

Au
Review №38

DO NOT GO HERE! I had work performed a few weeks ago and it was absolutely horrible work. My teeth are currently bleeding and Ive had issues and infections since my appointment. The teeth that they “fixed” are all worse than BEFORE they touched them. I cancelled all of my services and still have yet to receive a $400+ dollar refund for work not performed AFTER 3-4 weeks!!! It took 3 days of taking off work and going into the office for the manager to even be present to even request a refund to begin with.

Sh
Review №39

Dr White knew I had a fear of the needles so he shook my cheek so I wouldn’t feel the needle when it went in. First time it hasn’t been painful

Sr
Review №40

They charge you for all the visits first and make you wait for every visit even after scheduling appointments. They recommend to reschedule appointments if we don’t want to wait. But once you are back again next time, they will make you wait. This process repeats forever.. It doesn’t matter how good the doctor or staff is, if you can’t maintain time commitment, God help you..

Ke
Review №41

Jennifer was my dental Assistant today. She was nice and friendly .

Mo
Review №42

Dirty lobby, unprofessional staff, have to fill paperwork in your car. Was informed visit/exam would be free, get to the location and guess what...not free.This business literally lied to get me to the center. A total disregard for ethics and integrity. This company is trash.

Ka
Review №43

Awesome staff!! Awesome Drs. Im really impressed by all. Really great people ❤❤❤

Re
Review №44

Quality work but long wait times

Gr
Review №45

Great experience. Repeat patient

Ri
Review №46

The staff are always friendly and they work hard to get you in and out. Been going to Brident for the past 10 years

Da
Review №47

If could give them 0 stars, I would. Scheduled an appointment for a Saturday at noon. Called 2 hours prior to confirm and found out they didn’t schedule it. Needed to reschedule for another day. They keep on giving the public a horrible service and they don’t even care.

Na
Review №48

Please do not go to this office. Read!!If I had the opportunity of rating 0, that’s what I would have done.I had my cleaning at this office with the dentist named Jayswan on 12/04/2020. I wanted to also get my braces on but their price was higher, over $6000. I found a different orthodontist where I only had to pay $32000. since I have hmo insurance,My orthodontist needed them to fill out a referral form, they have been sending out the form and calling them but they have never responded. I had a cleaning follow up(periodontal maintenance) scheduled with them on 03/05/21. I,myself went there but they first refused to do the cleaning stating that I had to go get my brace off at my orthodontist office before they can do the cleaning. This was so sad but they also refused to fill out the referral form. They only refunded me $37 out of $1009 that I already paid for the cleaning. My orthodontist’s office called while I was there to have them fill out the form but the lady that was on the phone with them stated that their dentist will not fill out the form, The dentist Jayswan.Meaning they only want money in their office, you could die in front of them and they wouldn’t care.Am so disappointed and I would make sure I post a review for the dentist as well. This is awful. I will never refer anyone to brident dental ever!!

El
Review №49

Jennifer and Dulse assisted me today. Thank you for being professional and taking care of me and my son!

Da
Review №50

Customer Service is horrible. Very unprofessional. In February was told to come between 3:30 and 4:00. I showed up at 3:40 to find out they did not want to see me and had to reschedule an appointment for June! Yes, June! Appointments are months apart resulting in paying monthly for a treatment you are not getting. Also, my appointment was at 3:00. It is 3:30 and I’m still waiting to be called. Too expensive for so little. Will never recommend Brident to anyone.

St
Review №51

Worst dental place. They are quick to take your money but won’t do anything else. I’ve had braces for almost a year now and still no difference in my teeth. Was quoted only a year, haven’t broken a bracket or anything. They are absolutely TERRIBLE.

ir
Review №52

All these bad reviews please believe them! These people did not care I was in pain and they dont know what they are doing. DONT come here no one needs to get the horrible service by these selfish people who just want money. They need to be closed down Im surprised they havent really hurt anyone by now

em
Review №53

Love this place everyone was nice and friendly.

ka
Review №54

I love this office! I travel often for work and never really know what my schedule will be. The staff goes over and beyond to accommodate me! The customer service is A-1 from the receptionist, x-ray techs, hygienist to the dentist!! Way to go!!

Re
Review №55

This office has no respect for anyone’s time. Waited 2 and half hours for a cleaning. Only kept waiting because of time I had already invested and the fact that I took time off work. Staff is not very nice when you try to ask how much longer it will take. Defeats the purpose of an appointment.

ki
Review №56

I want to thank Dr Jayswal, and Alejandra, for there help!

Al
Review №57

They are really rough and uncaring stay away! They only care about the money and not about your health or well-being. Please dont bring your kids here I wanted to punch the guy that tried to pull my sons tooth when he wasnt all the way numb!

T
Review №58

Front desk professionalism is 0. Cleanliness is 2. A Kayla left a voicemail which was hard to understand; not sure she was speaking English. I called to cancel my appt & the rep, Kayla, sighed loudly which of course was intentional but I found comical. Long story short, I went with a different dentist with high ratings, professional & well mannered staff.

Pa
Review №59

I do not recommend Brident Dental. They have the worst customer service and communication between dentist, orthodontist and receptionist. My daughter had been getting treated for braces for over 4 years. They never would get her appointments right between orthodontist and general. Half the time they would schedule her for general instead of orthodontist and she would not be seen. They always looked at her as if she made the mistake. Never apologized for their mistakes, for setting her for the wrong appointment. They have promised this would never happen again and again I am dealing with the same issues. This is the worst dental experience my daughter and I have had to deal with. Also their work for orthodontist is not consistent, we had to deal with two different orthodontist and the work they have done is not looking good.

Ke
Review №60

Not a fan. Subpar COVID precautions- most places have a limit in their waiting room or have you wait in car til ready...not this place..removing chairs just means all the people waiting except 3 have to stand. Wanted me to sign docs stating I was given information that was not provided, and docs waiving my right to litigation against malpractice? Hard pass.Went in for routine check up with great insurance... got x-rays and suddenly they want over 2k - almost $200 for a cleaning alone and Im like huh? My cleanings are covered though? Well this is a deeper cleaning..so Im looking at the breakdown and they want almost $40 for oral hygiene instructions...what?! It costs $40 to tell me how to brush and swish?! Lol no. I left without anything beyond x-rays.

Cr
Review №61

This place is trash now. Been waiting over an hr to see a orthodontist That apparently doesnt know what she is doing. This is ridiculous i will be transferring to another facility.

Br
Review №62

Worst visit ever today. Will not be going back, not sure what happened...,this use to be a nice place. Waited hours before I was seen appointment time was 12:30. Very frustrating, also concerned about the safety with employees when taking X-rays and pictures to Dentist going from typing on tablet to my mouth. Temperatures were randomly taken not everyone had theirs taken. Not really sure what was up with that. She did ask to take mines. I pray that I’m ok concerning the COVID-19 after leaving this place✨

Jo
Review №63

My experience here was great with the help of the whole team at Brident Dental. Especially Brianna B. there who works at the front desk and helped me with all the information I needed to know financially and she was super nice and had great eyelashes :P ! She knows what shes talking about and the Dr. there who worked on me wasnt harsh on my teeth at all. Being at the dentist is usually a scary and impatient experience for me but not with this particular office :D!

Co
Review №64

Horrible customer service line. Set me up for an appointment on Wednesday at 4:45 and come to find out, “the surgeon isn’t in after lunch” that day. They set me up for another appointment on Thursday at 3:45, AND TURNS OUT THEYRE CLOSED THURSDAYS!!! Seriously in pain and extremely irritated. Horrrible horrible horrible dentistry chain

ja
Review №65

I just had my braces put on 7 days ago. At this location. On Saturday, day 5, my wires started to come out. I called and spoke to a rep at a call center and she stated this location is closed until October 16th. Interestingly enough, the office didn’t contact the patients to let us know. Even though brident has many locations, one fun fact is that for braces, you can only receive treatment at the location who put your braces on. So even though I pass about 5-6 different locations on a daily, I have to wait 2 FULL WEEKS to have an appointment to have my wires fixed. I found this out on Saturday while speaking to customer service. This wasn’t disclosed of course on the day I had my braces put on. Customer service is HORRIBLE as well. One of the people I spoke with told me if I couldn’t wait until the 16th, I should go to my nearest emergency room. As if orthodontists work at the ER. I would never refer ANYONE to Brident.The reviews are accurate. And to think I have 23 months to go with treatment. I will be definitely filing a grievance with my insurance company. Take your business elsewhere.Update: 4/11/21Updating my review to 3 stars. Not 5 stars due to having to wait an hour even though I had an appointment scheduled on yesterday. I don’t understand their scheduling system because even with an appointment, you still have to wait an hour. And are not updated throughout the wait either. But, I would like to update due to the service and finally starting to see results with ortho treatment. The dentist is extremely awesome. She has been amazing throughout my treatment process. Especially with the dental issues I came in with. The orthodontist has been great as well. I started treatment in September, and initially there was another orthodontist there. And during my first adjustment, there was a different orthodontist. But for the last few months, the same dr has been there. She’s really nice as well. And I’m finally starting to see progress with my orthodontic treatment and haven’t had any issues with hardware coming out etc. I’m hoping I can update to 5 stars before the end of my treatment. I’ve learned to stay away from the customer service center and only communicate with the office. And hopefully, the appointment scheduling will get a little better in terms of having to wait as a walk in even though you have an appointment scheduled.

E
Review №66

This place is a scam. My husband and I came here for a check up. The doctor diagnosed him with several things that werent mandatory to be taken care of, then tried to force us to finance the $4500 that they diagnosed. We ended up getting no work done for him. Then I went in the week after and I have had great teeth, no complaints from any dentist ever, and they diagnosed me with 1000 dollars worth of treatment. We will not be back. Also, my husband waited an hour and a half after his appointment time, and my appointment time was at 3:00 and was not seen by anyone until 4:45, then they told me they wouldnt even be doing any treatment that day because it was too late and they were going to close. Do not go here. Unprofessional and expensive.

T
Review №67

Dr. Sen and Brianna are the reason why my family will be forever customers. Brianna is my favorite person there. The other staff and doctors are very friendly, however, Briannas customer service shined more. We appreciate you for that and look forward to seeing you all soon.Johnson-Phillips Family

T
Review №68

Brianna, front desk, was very welcoming and helpful during the check in process. She answered all of my questions and made me feel comfortable during my first visit here! Yessi, was very nice and did a great job during my teeth cleaning!

Ma
Review №69

Staff are fine but overall experience is horrible. First off every appointment you wait close to an hour or more sitting in the chair just waiting to get the appointment started. Second and worst of all the scheduling is horrendous. Everyone is obviously not on the same page and you are on a constant loop of coming back just to be told that the doctor is on lunch, “the orthodontist will be here by next week”, or just that they can’t see you in until a month from now. And these are for simple things like getting spacers put back in. Once I had to get my retainer replaced and I had to schedule an appointment to get a new mold which is over $300 (no they don’t keep the same mold for situations like this, shocker) and I got the new mold and was told to come back the next day and they should be ready. Ok, sounds good but no, I should have known better. I come back just to be told that I have to come back next week because the orthodontist will not be here till then. Alright, it’s kind of inconvenient but what else did I expect from this place. I come then just to be told AGAIN that the orthodontist sent the mold to the lab and I have to come back to get them in 3 weeks! You realize the place is terrible once it’s already too late to leave since you already made the payment for the braces. They trap you with the first appointment to see if you need braces. It is relatively quick and the manager answers all questions, don’t fall for this trap. Just pay extra for a better orthodontist if you have to. Coming here is not worth your time.

Fl
Review №70

This place is a scam as they try to make you pay for the most expensive solution. I went there to glue a cap that came off and they refused to do it because their only solution is 5000 implant. Real dentists look after their patients and not try to empty their pockets. Another dentist was able to fix for $65 Dollars and his solution was rock solid.Never going back here again as they screwed up my teeth the first time I went there.

Le
Review №71

The service at this location is excellent. The staff and doctors are the best I have ever seen. I was especially thankful for Ivan’s help. He was very helpful and explained everything. He answered all of my questions and demonstrated patience. His awareness of my needs made me feel welcome. An exceptional service!

Di
Review №72

Jackie was very nice and pleasant from the time I came in for my appointment. She also took care of my cleaning that when well. Jackie is the best by far 😊

id
Review №73

Went here 6 months ago and will never be going back. The doc said I needed a deep cleaning. Since I trust the doctor to have my best interest in mind I said okay. After spending $250 extra for a deep cleaning I got home and noticed my teeth still had plaque on them. Their “deep cleaning” was far worse than any dentists normal cleaning. Fast forward to today I visited a different dentist who spent a good hour cleaning my teeth, showing and explaining xrays and gum gaps. Looking back at Brident, they just wanted me in and out and didnt care about my teeth or health. They also tried to pressure me into spending $1000 on a preventative maintainance topical oral medication that the new dentist said was not necessary. My girlfriends experience here was even worse. They said they needed to pull her wisdom teeth, took her payment but never followed up to schedule an extraction. I told her to see my new Dentist and they said she needed to see a surgeon for potential complications. The surgeon said her two of her wisdom teeth were so close to a nerve that any small mistake in surgery could have long term nerve damage and her bottom wisdom teeth were so large that after extraction she would need to go in a 6 week no chew diet because chewing could fracture her jaw. Meanwhile Brident was just going to pull them out and send her home.

Th
Review №74

Had a great experience at this location. Jacqueline who took my X-rays was fantastic. I’ve decided to make this office my main dentist.

Cl
Review №75

Brianna was very professional and listened to my interests and concerns. She thought of creative ways to try and accomplish my personal dental hygiene needs and aesthetic goals. Brident was better experience because of Brianna. Thanks!

Ni
Review №76

Very welcoming and understanding. Answered all questions to the best of their abilities. Upfront about costs and potential payment plans. Highly recommend them.

Ma
Review №77

Brianna B. was super helpful and informative today! She explained everything so I could understand all my options. I enjoyed working with Yessi too. She did my x rays and helped with my cleaning.

Ro
Review №78

It was a bumpy start. My first visit wasn’t the most positive. However they have made up for it by the bedside manner and how this experience totally erased the bumpy experience I had prior. Well done! Even though I have a phobia of dentist. I will go back again. Thanks for giving me back my faith and hope. Dr Jayswal and Jaqueline as a matter of fact the whole staff here is amazing. Their service recovery is out of this world. I would hire them all!!!

Ma
Review №79

As much as I HATE the dentist experience, I LOVE this place. Everyone is so friendly and puts my nerves at ease. I just moved 45 mins away, and I will still make the trip to see this team!

Ma
Review №80

Definitely Dr. Hur Is amazing. Who loves dental work?! Its really been the best dental experience to date! Jaqueline was also very pleasant and made me feel comfortable.

Li
Review №81

The office was very nice as I came through the door. I have been here before so there wasnt a wait and the girl who assisted me was Ashley. She was knowledgeable and helpful. I completed my cleaning same day and the Doctor did a great job. She was young but that was the best cleaning! Will keep coming here

Ma
Review №82

Brianna very professional, nice and thorough! She left no questions unanswered. Look forward to future visits.

Je
Review №83

The staff up front is great. Very nice. My problem is Ive had to go in to get a temp crown replaced 4times now. And out of those 4time the dentist do it once. Ive never been in a dental office where dentist do the teeth cleaning and the assistants to molds and crowns. I had the worse cleaning there ever and I get my teeth cleaned every 6months. I dont feel like I can go anywhere else Cause Im in the process of getting my implant and they are the only ones Ive found with in house financing.

Dr
Review №84

Very irresponsible staff. We are waiting for report exactly three months. Unbelievable!!!

Sh
Review №85

I truly love this dentists office! Everyone is so very kind and patient and understanding! I will continue to return and let everyone I know

Ma
Review №86

My only complaint is that I like to know what is happening during the procedure, but this was so fast that they didn’t walk me through it. Very fast, very effective though!

Yu
Review №87

This practice team has poor customer relations . I am so shocked at how the staff particularly the finance team drpp the phone on their customers. Whoever the owner is, i will advise you to do a random check on the telephone conversation between your finance team and your customers.Word of mouth is one of the best ways to market your business but your team are sending your customers away with bad attitude .

Ed
Review №88

The staff at Brident in Euless is the greatest. They really make you feel like you are at home. Brianna is always super nice and extremely sweet. She will always greet you with a smile and goes above and beyond to make sure that all of your needs are met. Brident in Euless is surely my dentist of choice!

Ka
Review №89

Briann B was very helpful setting up my account and explaining my benefits. She was clean and cheerful

al
Review №90

Ill go straight to the point if youre looking for a good place to get braces or anything to do with teeth just go somewhere else. If you have an appointment at 11AM expect them to start on you 2 hours later and thats not an exaggeration. Ive seen tools being used without prior cleaning and then theyre just laid in the tables and reused.like i said just go somewhere else

Ju
Review №91

Brianna and the Brident dental team were great on my first visit. Very welcoming and thorough with their exams 👌🏽

No
Review №92

I had a great experience at Brident dental thanks to Brianna for making me feel comfortable and in good hands!!

St
Review №93

Never ever go here!! It will be one of the worst decisions you’ve ever made! I’ve had braces for 4 years with no end in sight because they have no clue what they are doing and they are bribing people with whitening trays and other things to leave good reviews. Any review that mentions a specific name has been coerced by the front desk staff.Trust me!! It’s absolutely the worst experience with a company i have ever had!!!

Ai
Review №94

Jacqueline was very professional. Great office. Been using them for years

In
Review №95

Brianna was very kind and friendly! She was very helpful with coordinating the finances for treatment and helped with scheduling my appointments. I would recommend this dental office!

Sa
Review №96

The front desk staff patiently helped sort out my new insurance, ensuring I could still keep my appointment today.

be
Review №97

The staff is amazing! They have been very helpful and sweet and patient! I highly recommend them to anyone looking for a dentist!

Ab
Review №98

I was charged for something a year after my appointment. Bill was sent to the wrong address, so I obviously never got it. It was sent to Collection because I did not pay the bill I never received. I found out about this through Credit Karma, when it notified me that my Credit Score had dropped by like 100 points! Through all this time Brident kept sending me text to my phone telling me to go for my next appointment, but could not tell me I had unpaid charges. All they care about is getting you in and charging you more money. I was planning to go there soon but after this incident I would never go there.

MC
Review №99

Brianna is such a professional individual with a lot of knowledge in her position. She is very helpful and always makes sure that every visit to the dentist goes very smooth and her quality of work is top notch. I totally recommend this place.

Ku
Review №100

They advised they dont accept my insurance the day of the appointment! Do you know how hard it is to get an appointment on Friday for Friday?!?

Information
34 Photos
100 Comments
3.6 Rating
  • Address:1101 N Main St, Euless, TX 76039, United States
  • Site:http://brident.com/Euless-TX-76039
  • Phone:+1 817-786-3951
Categories
  • Emergency dental service
  • Dental clinic
  • Dental implants periodontist
  • Dental laboratory
  • Dentist
  • Orthodontist
  • Pediatric dentist
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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