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Sport Clips Haircuts of Marketplace West
3159 W 11th Ave, Eugene, OR 97402, United States
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Sport Clips Haircuts of Marketplace West

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S
Review №1

At this location is always a long wait. Even when checking-in online I still waited over 20 minutes. I was charged $21 for the same exact thing I get every time when at other locations they only charged me 10. It would be nice if all locations for on the same page

Me
Review №2

Well I give three stars because. They were quick to get us in . It was my sons first hair cut. They didnt have a book to select a style or anything. I didnt really care for his hair cut so much though. I buzzed it 2 days later.

am
Review №3

Fast professional service! We were here from out of town for a wedding and we were able to find a sports clips and get done asap. We will be back if we are here! Thank you so much.

Jo
Review №4

Friendly, knowledgeable stylists. Especially Angel who did an outstanding job on my hair. Shes the 2nd person to ever cut my hair, outside of my older brother, in almost 30yrs. I took a chance and it was a success! Angel did just as good as my veteran stylist brother. But we wont mention it to him. 🤐 Very clean facility and plenty of sports to watch and chit chat with the girls. Very comfortable environment. I will be downloading the app and return for future cuts. One last thing I have learned throughout the years is the best way to get the exact cut you desire, bring a photo or two.

Sh
Review №5

They are really great stylists. My son will definitely go there again. The hair pomade is awesome.

Jo
Review №6

Minus their check in services, I really enjoy this place. Granted thats really not a reflection on this place, because its more of a corporation issue..... Anyways, everyone there is super friendly. Sierra is awesome and knows what shes doing. I would recommend this place and will continue using their services.

JA
Review №7

My wife went to get her hair cut there yesterday and the cut was so off (5-6 inches too short) that she has been extremely upset since she got home. Its not that the cut is bad, it just isnt what she asked for.The manager contacted us in an attempt to make things right. My wife and I very much appreciate their forthright business practices. We think what happened to her was just a one off, and not enough to steer others away from this location. When you go, just make sure you use all your words ;)

Ca
Review №8

So I tried this place out not knowing they market to men... while I was waiting I had to google if they cut women’s hair! Lol.... It said they do so I decided to try it out. Sasha cut my hair and did an amazing job!!! I will so go back!!

Sh
Review №9

Location was VERY clean. We were immediately greeted, & given help to get registered via computer. The cut was quick & well done (for a 10yr old). Thank you Sport Clips for making Benjamins day 👍

Ro
Review №10

I’m very picky about my hair cut., I was very happy 😃

Th
Review №11

Angel did my hair justice. Ive always had a hard time getting the right cut when going from short to long and the way she cut it makes it look clean and natural. As well too we had a fun conversation. Make sure to upgrade to VIP

Ch
Review №12

Sierra was spot on with scissors and the clippers... she made me presentable, what else do you need to know? 😎

BR
Review №13

I have never been to this business before. The stylist was very nice and informative however some young man sitting in the lobby was telling me to not be rude. I looked at him and I stated You dont know me, I was not rude Just asking questions about the process and I did not like there procedures and thanked the stylist and left. I really think the young man is related somehow to the stylist. I have heard good things about this business and it started by me having to come in to answer questions since no one was answering the phones. Their online app showed 3 people there and there was only one.

Br
Review №14

Had the best haircut from the manager lady! Highly recommend! She stayed open later for my man to give him a haircut.

Lu
Review №15

I went to get a haircut today and I ask for a finger length on top and a 2 on the sides and the lady just snapped on the 2 (and said it was a 5). Just started shaving my head. Never going here again!

no
Review №16

This sports clips was absolutely amazing The overall experience was awesome The employees were super nice and the establishment itself was super clean and easy to use. I will definitely be coming back!!

Sh
Review №17

Friendly staff. Nice haircuts

Da
Review №18

Great haircut by friendly staff!

Ni
Review №19

I don’t usually write reviews but this was the worst haircut I ever got for like $25. Don’t get a haircut from Sasha!

R
Review №20

Great haircut, great service, great price thanks sports clips.

Dr
Review №21

Angel was my stylist and I was very satisfied, she is very caring and does really nice work. Highly recommend

Da
Review №22

The haircut was rushed and she cut way to much length off after I asked to keep most of it. Also had clipper burns on the back of my neck when I left the store. Not worth the extra money.

Ma
Review №23

Fast and great hair cut delivered by a very kind stylist named Natasha. Though the price wasn’t the lowest, if you want a great/fun experience with a hair cut the price is more than worth it.

jk
Review №24

You cant go without that MVP line up.

J
Review №25

My first time at a Sport clips and I will be coming back! Patience was my stylist and did an excellent job from start to finish. I recommend the MVP

Ma
Review №26

Sasha gave me an exceptionally good haircut. It looked better than what I expected. Shes also genuinely kind and shes a good communicator. We had an enlightening and thoughtful conversation while she worked her magic. Thanks Sasha! :) I would recommend Sport Clips to anyone who appreciates top quality service and an excellent haircut.

Ia
Review №27

Switched to them from Super Cuts and never had a bad experience. Always super friendly, super clean with the virus and they do a good job on cutting the hair and the MVP is a little pricy but WELL WORTH IT!!! Who doesnt love a massage chair, hot face towel and a little face and scalp massage. Done a very good job keeping us safe from the virus and will be coming back! Thank you guys!

De
Review №28

I was hesitant to come due to the virus. I came to see and got my haircut. The place is spotless and sanitize after every customer. Very clean and good service.

Ja
Review №29

Great staff, clean place and the ONLY place I’ll go for a fade. Sasha is the best at it in my opinion but all the girls there are great at what they do. Get your card punched too!!

Ba
Review №30

Totally awesome place! Got my hair cut by a Angel!

Al
Review №31

I returned to Sport Clips after a chance poor first visit to discuss my previous experience here. I was given a great hair cut and solid customer service by the manager Sasha. If you have any trouble here shes the one who will help make things right.I was very lucky to see a complete turnaround with my previous experience, and I will continue being a loyal customer. Thank you and nice work. I appreciate it!

St
Review №32

Kevan kept me informed the whole time they had my car. And it looks Brand new again.i love it thank you!

Ro
Review №33

Nina did a fantastic job on my hair. Most of the stylists do! Great place-great attitudes. The punch card that got me half off was also a bonus.

Tr
Review №34

Sasha is not only an awesome stylist but is very informative and has the most amazing memory of her clients. She even remembered a vacation of mine 6 months ago! Absolutely the best. I will definitely be coming back.

Ja
Review №35

They got me in quickly as a walkin and my stylist was very attentive and made certain I liked my haircut before I left. This is my go to place for my hair..hands down.

Mi
Review №36

Im not bashing anyone, but when Paige left, so did I. She was the most professional manager that had super gals helping her! I just lost interest in going back knowing that she wasnt there anymore. She went totally out of her way to do what it took to make customers happy! But, I also know that she had no time for people that acted totally stupid...I happened to observe a few of those times. But even then, she still treated the customer with respect.

Wi
Review №37

Always a great haircut. MVP every time.

Je
Review №38

Walked in, was greeted promptly, first time in so I got a free upgrade! (sweet) haircut, wash, massage, hot towel what more can ya want. Inquired about a package special and they even told me to wait a few days for the Father’s Day special they will be having to save even more. Honesty is hard to come by, and they didn’t have to tell me about the upcoming promotion. Highly recommend this location. Also ask about the Father’s Day deal that’s coming out it’s sweet!

Sc
Review №39

It is a mans grooming salonI had a great first time experience.It offers many options, some of which include a hot facial towel when you have a shampooThe shampoo chair can provide a massage.After the haircut they can add some styling as well.

Sh
Review №40

Always great service.

Je
Review №41

Wonderful n friendly staff they always are ready to give you the best hair cut youve had.They give you the best experience every time

Re
Review №42

A above average hair cut experience. Took my 15 year old boy to get his hair cut. The app is great. The stylist was great. Very reasonable pricing. TV to watch in the lobby whilst i waited. Would reccomend highy for the guys.

Sa
Review №43

Melissa B is amazing! She is very friendly and gives great customer service. I was in and out with a great hair cut in less that 20 minutes. Recommend her to everyone

Mi
Review №44

Filled out all the online requirements and was given a time to arrive for my anticipated time. I sat for nearly 25 minutes before someone finally spoke to me. They said my stylist went to lunch and i could wait for only another 15 minutes. Very poor customer service.After response from owner; This is what should happen when things dont go right. Someone should care. Though I did not email for an offer, I am happy they will be providing training for their team. Soon I will delete this post. No business should continue to suffer with a poor review long after they have taken steps to correct an issue.

Ra
Review №45

Professionals! Best haircut I ever had.

Ra
Review №46

Sierra did a great job cutting my hair. My wife really liked the cut and said I should have her cut my hair all the time. Thanks Sierra

Je
Review №47

Friendly service and quality hair cut every time. What more could you ask for.

Je
Review №48

Words cannot describe the awesome! My son has a really hard time with haircuts and the girls here were amazing with him! Gretchen and Lindsay did everything to make him comfortable ..everyone did ! Thank you soo much !! Highly reccomend!

Ma
Review №49

Overcharged :1. charged for mvp package, only received haircut, shampoo *no conditioner* and face towel)2. when the computer put in my returning customer discount, she said it was the wrong price and changed it to full price.Quality of cut:1. Asked for fade on sides, got one size all the way up, looking like a mayo jar.2. Asked to trim up back and sides, leaving top length. She suggested cutting top length, I replied maybe adding some layering but its clearly the main part of my hair cut and style. I left with barely any length at all on top, maybe an inch. Cut it all. With a completely new un asked for, Ill fitting slicked back style that would maybe work on someone with a completely different shaped head. No clue where she got the idea for this cut as we never talked about it...but it really accents the worst parts of my hair and seems blatantly uneven, sadly I dont want to book another barber to fix until it grows since any less and its a buzz cut. Ill just wear a hat for now. Luckily with the virus going around, I can stay at home while it grows back into something manageable.So in closing, if youre looking for:-34 bucks spent on services you dont ask for or receive-45 minute wait with only one other person there (no there werent any online check ins, that was just the wait with us 2 there)-discount shadyness....-a terrible haircut that is not at all, what you asked for/ discussed / or a style that fits you in the slightest.- a tube fade that makes your girlfriend think you belong in the fridge next to the ketchupThis could be the place for you. But for me the search for a decent freaking haircut in Eugene continues. Owners, instead of offering anything, please just offer the name of a good barber to fix this. Thats the least I can get for paying full price and tipping the max, Im unhappy but not a jerk.... Thanks!-a tube of toothpaste looking dude.

Se
Review №50

When I take my 15 and 13 year old boys into Sport Clips, I always leave with two happy guys. The atmosphere is awesome with tvs everywhere you sit, always with sports on. The ladies have always been assertive, friendly, helpful and, no matter what, listened to what my boys want done exactly. Had a discussion with them before they start cutting and the entire time they sit in their chair about what they want. Every time they have given them both exactly what they wanted. The actually smile when we leave and NEVER want me to take them anywhere else. They have even waited for up to a month for a haircut if my schedule was too conflicted with the store hours. The only complaint... Stay open at least one day a week later than 6 pm. Customers for life!😉

An
Review №51

I love getting my haircut here. I miss stylist Haley but feel confident with the talent across the board inside this salon.

Ke
Review №52

Good looking haircut. Very nice stylist who really took the time to make sure I was going to be pleased with my haircut from start all the way through to the end. Looking forward to my next haircut!

Br
Review №53

Consistently pleased with my cut and experience. Sasha is the best! Will be coming back until she leaves and then I will follow her.

Br
Review №54

Love the attention to detail!

Je
Review №55

Brittany did a great job on my sons hair and beard. She was very patient as well. Thank u!

Jo
Review №56

Well I had the best experience having my hair cut at Sport Clips and the woman who cut my hair her name is Laura she was very professional and very great at customer service and very helpful with cutting my hair. I have never met any other stylist treat my so good as Laura did I have recommended her and sport clips to some of my Male coworkers if they are looking for a great hair cut.

st
Review №57

Lindsey was amazing she literly took her time to make sure my haircut was what I wanted

ja
Review №58

Only place I go to get my haircut

Da
Review №59

Great experience always! Patience and Lindsay are very friendly and talented.

Bl
Review №60

Logan loves getting his haircut here and this last time I believe it was Aria that did his cut and he said she is really cool and is his new favorite stylist. Everyone is always very friendly

Ja
Review №61

NEVER EVER AGAIN!!! Paid $20 and it looks like it was $5. Asked for a Feaux Hawk from Laura... was given a bad crew cut. She told me wasnt good with mens hair halfway through.......Even though it is a mens haircut place. Had to have Melissa help make it look a little better. Worst haircut ever!

Si
Review №62

Always a good experience here!

MU
Review №63

I had a great experience with this barber shop vs the many I have been to in the past. To be honest I have been in unsatisfied up until discovering sport clips in Eugene. They are a ways to travel from where I live in Springfield. However being how good they treated me and my kids I will definitely make the drive every time my boys need their hair cut.i have zero complaints.

Jo
Review №64

Love the service and staff here. Great bunch of ladies.

Je
Review №65

My son always gets an excellent cut and beard trim from these ladies

Bi
Review №66

Great haircut and quick service. Chelsea was wonderful and gave me a great haircut.

Ka
Review №67

My then 2 year old was traumatized from another place that rushed through the haircut and hes been scared ever since. My brother recommended Sport clips, so I brought in my now 3 year old, and the stylist took her time with my son. Listened to him when he said no, and treated him like a human with boundaries rather than a job to do quickly. I am confident that she got him over his fear of haircuts because she talked to him and gained his trust and asked for permission to comb and cut and waited for him to say yes before beginning. Thats job dedication right there.

Na
Review №68

If i could leave zero stars i world. I will never recommend this place to anyone. I sat there and made my appointment as a walk in and was told 25 minutes. We sit and watch out time progressively get longer and our wait even longer. After sitting there 1hr and 20mn and the board now said 1hr 45mn wait i walked out. Its complete Bull S#&@ that someone can go online and make a appointment and skip ahead of someone that walks in and makes a appointment. I will never ever ever try them again. All that over a 2yr olds haircut would have taken 15 minutes.

Da
Review №69

Great staff. Can get very busy so plan ahead. Prices are high but similar to most places.

Ci
Review №70

My son has ADHD. He was refusing to let me cut his hair. My son was worried the clippers would pull his hair. So we went to Sports Clips, and they did an awesome job! He never once complained and he looks great! Thanks!

al
Review №71

Theyre really good, and give great fades, sometimes they forget some little details.

Ma
Review №72

Everything was great! Very friendly and outgoing ladies that work there. Very nice experience!

Ka
Review №73

They had great prices and my sons haircut looked amazing!

Ja
Review №74

While all other places give me the corporate feel and they treat cutting my hair like I am lying on an assembly line..Sport Clips is always fast, friendly and downright awesome!

Br
Review №75

By far the worst customer service I have ever had today. I have been going to this location for two years now and I will never go to them again. Although I really like the manager page.

Al
Review №76

Got a great fade done by Veronica, I recommend this place, Great service

To
Review №77

Aways a great experience when my son & I go in to get our hair cut. These girls really care about out the customers and do their best to make us happy.

Ev
Review №78

Friendly customer service. I have a weird skull so it makes it hard to cut my hair the woman that cut my hair did an amazing job

Ni
Review №79

Aubry, was great at talking with me and asking question about how my hair looks then to ad the MVP treatment on top of that, it was awesome experience and great cut.

Ky
Review №80

Paige, the manager of the west 11th store in Eugene had been cutting my hair for over three years now, I highly recommend her!

Ro
Review №81

Great experience! Beautiful staff! Great haircuts and the head massage is the best! Wish the location was closer and not on West 11th...(EMX construction is horrible)!

Mi
Review №82

Have not actually had my hair cut in over ten years, usually do it my self, so gad a hard time asking for a certain cut but the gal there hit it right on the button

Ki
Review №83

Loved the costumer service did an awesome job on my son and boyfriend hair will definitely be coming back

An
Review №84

Excellent Rachel was awesome! Think I need to go back for a little trim. But the service was fantastic!

Ta
Review №85

Short wait time on walk-ins and the stylists always do a great job!

Je
Review №86

First time there Thursday night staff was awesome Rachel was great Guaranty to come back

Ab
Review №87

The Staff was very friendly and their quality of work is above all others!!

Jo
Review №88

Quick and easy. Great and friendly stylists!

Ke
Review №89

Daysi gave a great haircut and beard trim will be asking for her exclusively from now on. Prices are on point.

Jo
Review №90

I got a great cut from a wonderfully friendly and attentive stylist.

Ry
Review №91

The people are nice and they know how to cut hair!

Je
Review №92

Nothing like a nice hair cut, hot towel and scalp massage. 😎

Lu
Review №93

Things have changed for the worst. Wait times are bad because lack of staffing. Less quality hair cuts bad mvps.

Ma
Review №94

This is where the barbers who couldnt cut it in the real world!!! Zero class no help and its like going to a really expensive walmart with the customer service of a DMV SWEAR TO GOD NO JOKE SAVE YOURE GREEN BACKS!!!

ch
Review №95

Staff is very friendly. Customers waiting are trash. had to listen to people complaining about a 15 min wait. people are very rude to the staff

Sh
Review №96

Professional, Fun, Welcoming environment ...highly recommended

Da
Review №97

Good service and cuts

Ky
Review №98

Wait time was 1 hour and only two people were ahead of me :(

He
Review №99

Nice job on my son in law to bes hair

Ho
Review №100

Awesome. Just awesome

Information
10 Photos
100 Comments
4.5 Rating
  • Address:3159 W 11th Ave, Eugene, OR 97402, United States
  • Site:https://haircutmenmarketplacewesteugeneor.com/?utm_source=Rio&utm_medium=GMB
  • Phone:+1 541-344-1111
Categories
  • Barber shop
  • Hair salon
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–6pm
  • Wednesday:10am–6pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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