Went in for an oil change and they noticed the wrong mileage was recorded on my sticker and I still had miles left before a change was due. So he explained rather than take my money they got me a new sticker and said come back when its due. This team is always fast friendly and honest. Thank you!
We were over six months past the due date of our oil change so we figured it was time to get it changed. We don’t drive too much. The gentleman at Lube it on Coburg actually stopped us from getting the oil changed because it still looked full and relatively clear so he said at the time it wasn’t necessary for the change unless we wanted it but he wanted to save us some money. We So appreciated the honesty and suggestions and know that when it is time for an oil change we will come back to lube it because of that service. Thank you!
These guys are the best, very informative with nothing but love for your vehicle. They DONT push anything on you, but they will inform you on what needs to be done to your vehicle. Got my mustang running smoother than ever in less than an hour, I will 100% be going back to them for all of my cars maintenancing!
Went in for an oil change on our company vans. I was in and out quicky. All the employees were very kind and knowlegable. The pricing was very reasonable as well and I LOVE that they are open on Sundays!
Great service. Staff was friendly, assured me that they were all vaccinated. I didnt ask, but they offered because I was wearing a mask.
Great service as always. I have gone there constantly for years. I highly recommend them.
Took daughters car in for her at Coburg Jiffy lube. Attendants were courteous and professional. They informed me of military discount that I was unaware of and much appreciated. Will be going back.
Definitely come to this location! AVOID LOCATION ON WEST 7TH
Very kind employees. Quick to get you needs meet. Very polite.
Very quick and they explained everything they were doing and why.
Great service at that Jiffy lube location, hands down.
I had a great experience! Quick, professional and friendly. There were only two guys working on a Friday evening and they were getting it done!
Was in and out in 10 minutes. Full synthetic oil change, all 4 tires aired up correctly, all lights inspected. Highly recommend!
Always great service! Plus youre Im and out fast! - Summers Car Company -
Amazing customer service will go back for sure these guys are awesome!
This is the only shop in town that I trust! They never try to upsell me on stuff I don’t need and they are always straight forward. Quality service and amazing staff!
Brandon was fast, professional and very helpful! I will be coming back.
I absolutely love this Jiffy Lube the workers are honest and very helpful and the prices are great they will get all our business there is nowhere else I rather go and its easy to get to this location and to see it. Thanks for today yall my wife was saying how honest you all are and have you dont try and rip us off just to make a buck during these hard times so we appreciate it and as a disabled military veteran on a fixed income and budge it is helpful to do business with honest and nice individuals so we really appreciate yall thanks again and see you for our next oil change.🤓
Good service, found a coupon online, plus I learned they will add oil for free at any Jiffy Lube in the US as needed between oil changes!
Great guys at this location! They did a quick oil change on my ‘06 Jetta, recommended a much needed oil leak treatment and honored a DoorDash discount for me, appreciate the great job guys thank you!
Allen and his crew do phenomenal work.Ive been going here for almost 10 years now and I refuse to go anywhere else if it can be helped. I always leave in a better mood than when I showed up knowing my car is safe for another 6k+ milesIm looking forward to the next 10+ years of excellent service.
This Jiffy Lube is the best in Eugene. Great price for an oil change and the friendliness of the crew is beyond measure. I got a free car wash and was able to wait in my car while they serviced my vehicle. I have been here three times now and have never had an issue. I’d give more than 5 stars if I could.
Horrible. Paid for sevices here. Due to an employee error the original payment was given back with change. Fast forward the next day. I wake up to text messages basically accusing a combat Marine Veteran of theft . The owner was such a coward he wouldnt make it right himself. He sent a manager instead. DO NOT USE THIS JIFFY LUBE. Especially as a veteran using a discount. Copies of text messages and video have been forwarded to corporate.
Really quick service, all the employees were super nice and didnt try to upsell me on anything other than my super old and ratty back windshield wiper... which I already knew I needed a new one. Lol it was just nice to not feel like I was getting sold stuff I didnt actually need like other oil change places.
I really needed an oil change fluids tapped off just a good look over with the state of the country with Rona I had some concern I returned to the Jiffy Lube in Eugene Great service associateshappy to give customers service answer questions noticed I need ednew wipers which I had concern about Thank you see you next time off 7th and the freeway
Very nice people ! Was polite!Oil changed in less than 30 minutes
Excellent care friendly representatives and were very quick with each vehicle.
Very great and fast. Nice people
One of the best places to get an oil change in town!Super friendly staff, super efficient, and they arent overly pushy about upselling.
The technicians were very helpful and all had great attitudes.
We were in and out way faster than expected.
Very friendly and knowledgeable.
Typical Jiffy Lube. Nothing wrong with it but nothing extraordinary. Had a long 45 minute wait due to them being understaffed. Obviously not their fault.
Fantastic, time efficient service. Chris and his crew are really great, caring and kind. Happy to help with any and all questions regarding services and will give their honest opinion. While we waited, they offered the lobby to my boyfriend, our dog and I, so we hung out in there! It was awesome. Most definitely will be returning in the future!
Great service
I love going to Jiffy Lube on Coburg Rd! The guys that work there are so nice, they dont try to talk me into things that I dont need but suggest things to me that I might want. They are quick and all had masks on.
Super awesome staff. Went to get my oil changed and Jerry who works there checked my oil and showed it was still new. Thanks so much. I didnt know since I just bought the car and the sticker indicated it was time for a change. Saved me $70
Fast reliable service... our AC worked great after they took care of us!!!
Fast, friendly, did a great job.
Fast, & Friendly. Would highly recommend!
Great service.
Fast and friendly great service!
Great service!
They even vacuum out your car.
Super fast and friendly!!
Great service
Didnt really have to wait before they started on my vehicle. Not a bad place to get an oil change but I wouldnt recommend getting lights replaced there
Fast and friendly
My favorite place to get my oil changed. Chris who did the service was friendly knowledgeable and Ill return for the next service
Poor communication between workers there. I wanted them to simply replace my belt, instead they gave me an oil change. The customer service is poor which might reflect their work ethic. God awful place and god awful workers.
Wouldnt accept a printed coupon cause it was printed for a nearby location, instead.. garbage customer service
Fast & friendly
EXPERTS! I was impressed with the quality of service. I have a specialty car. They gave me confidence they knew how to take care of it & did so efficiently. Ive found my Go To place for my oil services.
Fast friendly service. Taylor in particular made the experience enjoyable even!
***Attention Lowered Vehichles***This is the only place I could take my lowered 318is and actually clear their Pitt Im two inches off the ground and I was able to pull in here.If you have a lowered car and you need your oil changed just the place to go Coburg road jiffy lube. Staff is knowledgeable and concerned about your vehicle.
I Always Get My Oil Changed Here When I Come To Eugene From The Coast. They Will Give You A Discount-Military & Senior, just ask. Great Job Guys!
Great service in this place
Good laid back place with a fun staff
Danny was extremely helpful with my oil change. This is the only place that didn’t try to up sell me. Highly recommend if you don’t want to deal with pushy sales people. Just gave me what I needed/asked for and offered good advice. I will definitely be returning.
I have now been to this Jiffy Lube 3 times. This is the only quick lube place I have ever found that does not try to up sell me. I have also observed how the handle other customers and have not seen them up sell the elderly or young females. I have even experienced the staff turning down unnecessary work. Finally a place I can trust to recommend to my family.
Allen H was extremely helpful and efficient and even took the time to troubleshoot my AC issue and recommend a potential fix when even my own specialized mechanic hasnt! Highly recommend. Thank you Allen!
While I was there, they were accused of scratching a woman’s car with their belt buckle. The conclusion was, they were not responsible. While discussing the matter employees were saying inappropriate things while acting unprofessional over the matter. After receiving my truck back, I noticed the ignition didn’t work as it did when I brought it there. The worker even said “is there a trick to starting your truck?” I said no. After a few weeks of thinking it might have been a fluke, it still doesn’t work properly. I called them to see what they could do. They said they didn’t do it. They said “I don’t know how we could mess up an ignition.” So both me and the woman with a scratch on her car are out money. To them, the customer is never right. Things may be going smoothly as of now, but in my opinion the risk is not worth the savings at this place. Plus... they don’t rotate tires which should be done every other oil change people. Don’t go here!
Similar pricing compared to other places, better service though. I have been around to all the different oil change places around town and I like them the best. If I havent been able to make it in in a while they never scold or make me feel bad about it. Plus they vacuum out your car when they finish, love that!!
Did a radiator flush there and now my radiator is overheating when it do that before i went to get a flush they overfilled my resevoir
Great service and fast.
Best place I like to get my oil done.. great service friendly attitudes a real home place to go and pretty quick service..
Appreciated the customer service and fitting me in before close and helping me secure a quick fix on my car.
Allen, the manager, won’t send me a service receipt to a truck that I own and have the title too because an old buddy of mine took it in. I have ID and the registration in the truck is in my name. Weird. Even after their employee said they would send it to me. Thank guys!
Thank you Jeremy, for the great service and friendly attitude. No hassle and job done quick.
Love this place
I have a Subaru but my oil light just came on. Im on lunch and needed synthetic, fast! I pulled in to Jiffy and an incredible young man named Michael topped off my oil for me. No questions asked. He just won two customers for life. Thank you, Michael!!
These guys do such a thorough job and are fast :)
Fast and thorough.
This was about 8 months ago. The worker who changed the oil in my car thought it was a good idea to soak (exact words of his co worker) my oil filter. He nearly flooded my engine and i had to wait in a nearby parking lot for all the water to pass. I dint get a reminder sticker on when I should change my oil next either. Never going back.
I would not recommend, they did not really care about your car, will push you to buy things. I refused to change my filter and they get grumpy, unplugged a bunch of wires in my car and didnt plug them back in. I came in with the oil change warning and leaving with 3 other engine warnings. If you do not know a lot about car, I would not go here.
Carissa was great! Shes knowledgeable and had wonderful customer service skills. Nice job Jiffy Lube for hiring a woman!
This is my go to place for oil changes. Great Customer service. Always quick and painless. The waiting area has a keurig with coffee, hot chocolate and the daily paper.
Wham bam thank you mam. No wash the windows, no check the tires, no vacuum, they put water in the windshield washer without a cleaner or antifreeze. They did check the lights and I heard the tech say one of the rear lights were out. When I receive the paperwork I ask if they had fixed the tail light but of course they didn’t. I guess I’ll have to check to see if they filled the engine oil?? Sorry boys I won’t ever be back!!
The guys in there are really great. No pressure honesty. 👍 👍
Consistently good. I went in with our barely-used second car for a lube, oil, and filter. They looked it up and came in and told me that I was too early and that oil didnt have a shelf life anymore. They easily could have just done the job and taken my money, but they didnt. They have always been courteous, prompt, funny and (most of all) NOT patronizing. I know that I dont know jack about cars, but they have always taken the time to explain things and have never talked down to me (even when I needed to call my car-guy Hubby to ask him about something). HIGHLY Recommend.
Make sure you check your water. Ive been coming for years to get my oil change. They checked all my lights but not all my fluids in my car? 2 days later my car over heats....frustrating service. Being a female and single mother. 😞
Called just to get pricing information and was met with an incredibly unfriendly, condescending response. I asked what a basic oil change would cost and was told $41.95. I instead went to the Jiffy Lube on West 7th, they were really nice and it only cost $19.99. The only difference is they dont top off fluids. Even though it was a further drive, I definitely will go the the Jiffy Lube on west 7th. Id rather drive 5 more minutes and be treated with respect.
They do great work and its quick. Not always consistent about asking for things light checking your lights and stuff.
Good service and knowledgeable staff. But they try to sell you on replacing every part in your car. Even if you just wanted an oil change.
I took my friends car there and it was fast service I didnt have to wait too long and they did a good job and even got a coupon for $50 off an oil change so I recommend Jiffy Lube on Coburg Road
Bam. In and out fast. The team there jumps on it and does it right.No hard sell for stuff you dont need, either.
Fast, affordable, and friendly service. They were thorough and did a great job. I will definitely be back.
Great service, friendly honest staff. They get it done fast and are careful.
They put the Jiffy in Jiffy Lube here. Really fast and really complete service. I feel like I really get my moneys worth here.
Excellent customer service. Efficient and thorough work. Would highly recommend!
Trouble accepting credit cards. Staff seemed disappointed when I said cash was fine. Unusual, that they ask if I want them to check my lights? check the air filter? Check the tire pressure? Left with the impression I interrupted their day. I do believe Ill find a different place in the future.
Very courteous and quick.
I think the mans name is Furney? Anyways, SUPER NICE guy! Helped me out a ton. Love great people!!!
The technicians were friendly, professional and made me feel welcome.
Awesome service, fast and Friendly! Coffee & Hot Chocolate!
Eugene Oregon and Roseburg Oregon or wonderful places to go there quick fast curtious and clean.
Great job!
Quick, courteous. Did not push the upsell on products I dId not need. Honesty is appreciated.
Fast, and great prices for an oil change. The staff is polite and respectful.