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Valvoline Express Care
2938 W 26th St, Erie, PA 16506, United States
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Valvoline Express Care

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Kr
Review β„–1

Great experience there today! Was my first time there and the reviews were spot on. The guys were very fast and worked well together. They got me in and out quick. Robert, Stan and Brennan took very good care of me πŸ₯° I’ll be coming back for all my oil changes.

An
Review β„–2

Impeccable service as per usual from Brittany, Robert and Travis. Professionalism and etiquette seem to be dwindling human characteristics in this day and age, but this team is consistently polite, fast and efficient. My family of four + vehicles only get oil changes from this Valvoline Express location for that reason. Keep up the great work, guys.

Jo
Review β„–3

Robert, Brennan, and Travis are the best. Their skill level, efficiency, and customer service cannot be overstated. I will continue bringing my car and the rest my family’s cars to them as long as they are here and if they leave this location I will go there too. I cannot recommend them enough. Easy in and out oil change. Great guys. If your time and money are the least bit important to you... go to them.

La
Review β„–4

Had an absolutely great experience getting my oil changed. It was fast and convenient. As well as the BEST customer service. Robert and Brittany were great, I would come back here just bc of them!!!!

St
Review β„–5

Robert, Jesse and Brittany provided amazing customer service! They got us in and out quickly and checked several areas on my car while the oil.was being changed! I felt very well taken care of and will definitely be back!

Kr
Review β„–6

The guys here are so knowledgeable and super friendly! They took my air filter out to show me that I did in fact need a new one. They also topped off my fluids and filled my tires with air. I can’t recommend them enough. They are fantastic every time!

Al
Review β„–7

Robert and Brennan did a great job. Robert always makes customers feel comfortable and clearly explains the services provided. Things are fast and hes friendly enough that you leave with a smile. Great team. Thanks!

Ga
Review β„–8

They always do a great job at this location. I’ve been coming here for a while and am always pleased. Robert, Brian, and Jesse did a quick and efficient job on my car today. I would recommend, especially because you don’t even have to get out of your car!

Bi
Review β„–9

Great service very knowledgeable and friendly will continue to come to this valvoline. Will answer any of your questions. I’m not a car guy but they have no problem explaining or answering my questions!!!!

Ia
Review β„–10

Highly recommended. Professional and positive attitudes. Very thorough. Will 100% be back again.

St
Review β„–11

They were amazing. Fast and polite. Even let me know that my van was making a noise because of 2 missing bolts and another shop said it was something more expensive 😢 We had Robert,Brian and one other gentleman. Definitely recommend this place!

Il
Review β„–12

Robert and Brittney took great care of me. Very friendly workers. You need to provide air conditioning for them!

Sa
Review β„–13

Robert, Seamus, Brian and Jesse were very professional and friendly. I called in advance to asks a few questions, first time with this truck. I never have a bad experience. I have used other services and will never make that mistake again.

ch
Review β„–14

Robert and Brittany provide exception service and always go the extra mile to provide great service!!! That’s why I keep coming back here!

To
Review β„–15

Very fast. Good service.

Bi
Review β„–16

Amazing people that work here... Robert and Britney are a great couple that help you very well. They are super quick and friendly.... I have been going to this place for last 5 year for oil change. They have been so helpful. Thank you very much!All you gotta do is stay in your car and they will do the rest. It’s a little bit expensive but the service you get is very much worth it!

ni
Review β„–17

My first time here and Rob, Brennan, and Brittany made me feel at home. Friendly, fast, explained what they were doing, not pushy, happy to be working. You have a returning customer here :)

Do
Review β„–18

Ive been coming here for 10+ years and have always had great service. Always quick and efficient! Robert and Brennan were exceptionally professional and respectful. I always recommend this place to others due to their quickness and expertise of looking everything over.

La
Review β„–19

Robert, Brittney, and Brennan did a great job! They were quick and efficient and explained everything to me! Will definitely recommend to family and friends πŸ˜„

Be
Review β„–20

Robert, Brittany, Brennan, and Seamus were amazing! The oil change was fast and well-executed, and the conversation was great as well.

Ja
Review β„–21

Top notch service. All employees were polite and very knowledgeable. Robert, Stan and Brian make a great team. The Manager, Robert, communicates and explains everything being done (if you do understand it all) and really is an OUTSTANDING example of how all managers should be. He was kind and only communicated in kindness with the best level of service. I cant recall the last time I was treated so well in any service I received. I hope your corporate office appreciates you and pays you well. You could open your own shop and really make some $$$$ with the level of service you provide. I will be a repeat customer!

He
Review β„–22

Robert & Brittany were professional and kind. This was my first time here and I will definitely be back. Great service! Thank you!

Li
Review β„–23

Robert is the best. He is the reason my husband and i consistently use this place for our Jeep’s. Great customer service and professional!!!

Ma
Review β„–24

Great quick experience . Very professional and very thorough . Robert, Brennan, Brittany, and Seamus were fantastic . 10/10

Mi
Review β„–25

Robert and Brian helped make the experience efficient and pleasant. Best place in town.

ty
Review β„–26

My time here was pleasant and fast paced I honestly felt like I was in a pit stop in Nascar. Thank you Travis H, Rob P. Brittany P. For your fast and excellent service

Wi
Review β„–27

A little on the high end for an oil change but service is impeccable!

Am
Review β„–28

These individuals a AMAZING! I always feel welcomed and heard. They work great as a team and provide fantastic customer service; so polite, friendly, easy going, and very well-versed in their profession. They make your visit personable and ask you questions about your cars needs and what they can do or recommend.I HIGHLY recommend taking your car here for a quick oil change and diagnostic; people who care and are professional work here!!!

Ka
Review β„–29

Robert, Brittany and Brennan were awesome! Robert was honest and helpful. He didn’t try to sell me anything I didn’t need at this time. Because of this I would trust him if he told me he thought i needed something new.

Ro
Review β„–30

On 9/26/20 I took my 2002 Concorde to the Valvoline Express on West 26th St. I was welcomed by 3 young energetic professionals. They were kind, friendly, knowledgeable & well trained. They answered all my questions. They explained everything they were doing under the hood. They worked as a well oiled machine! Talked with each other as they performed each step of service. This visit was the highest level of customer service I have experienced in quite some time. I highly recommend using this location. To their Supervisor s/Owners..These 3 Awesome Employees are great assets to your company..you should do all you can to retain them. Invoice # 77376 if you would like to speak with me.

ka
Review β„–31

Very friendly and quick! All employees were nice!

Ni
Review β„–32

Very polite staff. Fast service. Convenient. I recommend this place, especially not having to get out of the car.

Ke
Review β„–33

Absolutely great service. Very professional and friendly. Super fast 10 minutes at most. I highly recommend them!

La
Review β„–34

Great crew, hard working, very pleasant

Ma
Review β„–35

Robert and Brennan were very kind courteous and straightforward, let me know exactly what services they had available and tended to what i was looking for. I would HIGHLY recommend to anyone looking to get a quick oil change to go here. Robert and Brennan thank you for your great and speedy service once again

ja
Review β„–36

First time visit for an oil change and I will definetly be back.Staff was very friendly and helpful.Was in and out in no time.Thanks.

De
Review β„–37

Friendly excellent care. Would recommend to anyone for top notch car care.

El
Review β„–38

This guys were so kind, efficient, and professional. I was glad to see them all wearing masks and asking me to do the same. They made me laugh and smile, and they did a great job with my car (taking only 10 minutes for an oil change and check of the vitals!) I will definitely go here again.

ju
Review β„–39

Very nice, answered all my questions, did a fast and efficient oil change! I will definitely be going backπŸ˜€

Pa
Review β„–40

Good experience! Highly recommended!

K
Review β„–41

Swift and friendly service. Been going many a year and will continue

Th
Review β„–42

These guys go above any beyond when they service your vehicle. They are very polite and professional. Thanks again!

Gi
Review β„–43

Bad, disappointing service. They overfilled my car with oil !! You know, like youre not supposed to do because it can cause serious engine damage? The clues are the black oil drip spots that continue to appear in my driveway. I need to drain oil from my car and clean oil spots from my driveway. Oil changes should prevent engine damage, not cause it!

He
Review β„–44

I really liked how they explain what they are doing and what is recommended. They introduced themselves also.

Wi
Review β„–45

Great place!! You dont have to leave your car!! Fast and great service! Great and friendly staff!!

La
Review β„–46

Joshua, Brittany, and Robert were great. I always have an awesome experience at this location. Very fast and efficient.

Ki
Review β„–47

Fast and easy to get a oil change. People were very friendy!

Da
Review β„–48

I went in for a standard oil change, and the guys immediately informed me that my valve cover gasket was leaking - something they couldnt fix at their shop. Rather than hide that fact and charge me for an unnecessary oil change, they recommended a few places in town and charged me zero.I really appreciate the professionalism and honesty. Thank you for that.If I ever need an oil change in Erie again, Ill be heading to Valvoline!

L
Review β„–49

Robert, Courtney and Brendan(?) were very helpful and courteous.

He
Review β„–50

This was my first time there and Robert, Joshua and Brittany were super nice and professional. It was fast and easy. I found my new oil change place!;

Da
Review β„–51

Very friendly and extremely helpful!

Ju
Review β„–52

Robert, Brittany, and Brennan gave me the best Valvonline experience ive had. Very helpful. Very quick. And friendly.

S
Review β„–53

Those guys who work there are professional and honest, I would give them more than 5 stars if I can and I’ll be coming here whenever I need an oil change.

Ky
Review β„–54

Shout out to Robert, Aidan, and Frankey for helping us out! Never had a bad oil change with Valvoline in Erie, but this has been the best location so far. Above and beyond helpful and knowledgeable. Thanks!

Ad
Review β„–55

Highly Recommend! It was my first time there and it was a great experience. They were very helpful, walked me through the whole process, and I was done before I knew it. Just drive up to the door and you wont be sorry.

Ca
Review β„–56

Outstanding! Stan, Robert and Brennan βœ…

Ka
Review β„–57

This place is great! They are the best in the business!!

Z
Review β„–58

Ron and Brennan were great. This is the first time Ive used a quick stop oil change place and Im actually very pleased. The attendants were very friendly and explained everything as they were doing it. Price is comparable to most shops. And it only took 10 mins! I think Ill definitely be back.

Da
Review β„–59

The only place I know of that still lets you drive your car into the bay and stay in the car for your oil change. Great service and quick.

Mi
Review β„–60

Amazing shop in every single way you can think of. I drive by a dozen other shops to go here. Rob and his crew are the best.

Da
Review β„–61

Fast and efficient

Ka
Review β„–62

Always very polite and professional. Ive never had any issues and would highly recommend for your next oil change!

Al
Review β„–63

Quick, helpful and pleasant! Shout out to Brennan and Stan and the other guy working. They were quick and helpful and in a great mood

Ai
Review β„–64

Very quick and very professional. Robert Brennan and Matt were all very helpful.

Ni
Review β„–65

Had a bad experience a few years ago and decided to give it a try again. Brittany and Robert were great. They were fast, friendly, and gave me good advice on how to find an air filter that they didnt carry. Robert took the time to explain the difference in oil to me, and was able to recommend one that was better for someone like me who forgets to get their oil changed on time.

Ma
Review β„–66

The staff there are always so friendly. Theyre very quick with the oil change and ask if you need anything else checked (wipers, air in the tires, etc.). They introduce themselves which really adds a personal touch and Ive just always had a great experience there. Highly recommend.

Ca
Review β„–67

Chad & Robert were great. I was in and out in under 10 minutes! Very personable and they didn’t waste any time! Highly recommend!

Na
Review β„–68

Rob Josh and Matt were quick, friendly and effective! Great customer service.

Li
Review β„–69

The staff are excellent. Brittany and Rob did a fantastic job and were very helpful! They went out of their way to look over my car and filled all my fluids. They were very welcoming even when I came five minutes before they closed. I would recommend this place over and over again! Keep up the great work and see you in three thousand miles😊

He
Review β„–70

Highly Recommend Valvoline Express Care on 26th Street. They are so fast, thorough and friendly. I have never had a bad experience.

tr
Review β„–71

I was traveling and needed a quick oil change.Pulled right in and was out on a flash. Very Nice attendants. I will definitely stop back. Pricing was comparable to other quick stop oil change outlets.Very pleased.

jo
Review β„–72

Best service I have ever received from an oil change. All of the employees are super friendly, task oriented, and expident.

Je
Review β„–73

Very friendly staff I was in & out in 15 min Never had to leave my car!

La
Review β„–74

Went today and have Never been before. Had no clue you just pull up and stay in car for the entire service. I loved it. Joshua and Robert did a wonderful job! They were extremely nice, explained what they did or did not do, and were super quick! Will be returning!

Je
Review β„–75

First time to visit this location. Pulled up to the door and was directed right in. Greeted by Brittney and Robert. Given the options for my vehicle by Brittney, while Robert got right to work. Service was quick and thorough. Not only was the oil changed, but fluids were topped off and tire pressures checked and corrected. In and out in probably less than fifteen minutes. Both Robert and Brittney were friendly and very efficient. I recommend you visit them and see for yourself.

Du
Review β„–76

Robert and Chad have supplied great service. I recently came after a terrible experience at Midas, and their efficiency, welcoming and positive attitude has kept me coming back for my 4th straight service there.

Ka
Review β„–77

Awesome place!! Had us in and out in less than 10 minutes. Very friendly very professional and affordable!!!

Br
Review β„–78

I went and got my oil changed today. They made sure everything was running perfect! Great customer service!! Jesse and Robert were the best, thank you & I will definitely be back!!!

J.
Review β„–79

Rob, Matt and Adam did a fantastic job, were professional and friendly, and made the experience a pleasant one. I definitely recommend going here for car maintenance.

Je
Review β„–80

Chad and rob are great at their job cant wait to visit them again! They where not only fast at what they do but also very well mannered. I definitely will be comming here again.

Le
Review β„–81

Only place I go to get an oil change . Best in town

To
Review β„–82

Great service! Robert, Chad and Josh did a great time! I’ve been coming here for a couple years and love having 3 techs! Great service and super quick!

Me
Review β„–83

Brittany, Robert and Chad were very insightful and helpful. I will never go anywhere but there from now on! I will be spreading the word! I would give them more than 5 stars if I could!

Co
Review β„–84

First time coming here and wont be the last. Robert, Chad, and Brittany did a phenomenal job. In and out in less than 10 minutes! Keep up the great work πŸ‘πŸΌ

Am
Review β„–85

So fast! Great service, really nice staff. I think they had me done in under ten minutes, theyre always so polite. Highly recommend them!

Co
Review β„–86

Love this place, these guys r so nice

Ol
Review β„–87

Robert and Jesse were great! The oil changes they do are so quick, you drive in for maybe 10 mins and then drive right out without ever having to leave your car. They always check the fluids in my car and fill any that are low and they check your tires to make sure they are at the correct pressure, at NO EXTRA CHARGE!! 10/10 would recommend

Je
Review β„–88

Was a cool set up inside an old car wash cube. The one on one set up was convenient, so you’re right there knowing what they’re doing. They explained everything that was going on and were very friendly! Definitely recommend!

B
Review β„–89

Today was my first experience with this location. I must say I was impressed with Robert and Brittany. There customer service was amazing! They were fast yet efficient and talked to me during the entire visit. Not only will I be returning for futures services but I’ll be recommending this specific location to my family and friends. Thank you again for such an awesome experience!!!

Ko
Review β„–90

Robert was very professional and had great customer service! I highly recommend this place. Chad was great too!

Ki
Review β„–91

Just made my 2nd stop in here at this location - the same two people were working. Both of them were friendly, polite, and professional. Although it really is a quick service they take you through what they are doing. I even learned a few things, so thank you! Id recommend this place.

Jo
Review β„–92

Robert and Chad did a great job. I was in and out and you can tell they really take pride in what they are doing.Thanks again fellas.

Do
Review β„–93

Rob, Brittany and Josh did an amazing job! They went above and beyond in providing exceptionally great customer service. To drive up without an appointment and be done that fast makes the price worth it.

so
Review β„–94

This is by far the best customer service I have ever received. Robert the manager communicates extremely well his crew. They noticed that my oil was leaking and fixed it for me. They are professional and friendly. I live to a valvoline place closer to me however I choose to come to this location for the service . Of your looking for great service this is the place to go !

Ji
Review β„–95

Fast and friendly.

Bo
Review β„–96

Amazing customer service great price quick and easy definitely entertaining check them out ps. Robert pierce

Br
Review β„–97

Chad and the gang were great. Quick and easy, very helpful! Would come again

An
Review β„–98

I have been going to get my oil changed at this location for the last maybe 2 years. Being a mom, I love the convenience of sitting in the car and getting tbe oil changed in under 10 mins. My most recent visit was last week and they have exceeded my expectations. Robert was thorough, made sure I understood what they were checking on my car and was very quick. The techs who got the oil change done were Chad and Brittany. They did a wonderful quick job. I recommend this oil change location and will continue coming back due to great service and convenience of a quick oil change.

Li
Review β„–99

Best place in Erie for an oil change! The staff (Robert, Brittany, and Joshua) are knowledgeable, polite, and quick at their jobs! I always have a pleasant experience here so I always come back. 10/10

Kr
Review β„–100

Robert, Brittany and Chad are great! Only place I go in town. They check everything, ask if theres any problems, and are so quick. Highly recommend them!!

Information
12 Photos
100 Comments
4.9 Rating
  • Address:2938 W 26th St, Erie, PA 16506, United States
  • Site:http://locations.expresscare.com/pa/erie/0000014412/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 814-833-7813
Categories
  • Car service
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:8am–3:30pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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