I am so happy that I chose Honda when I was looking for a new car. I was at your dealership yesterday for the yearly inspection, an oil change, & the mechanic recommended a tire rotation. My appointment was for 10AM. I got there early and my car was taken right away & it was finished in a little over an hour. Everyone I dealt with was very professional and very helpful. I would recommend your company for the quality work you provide. Thank you.

Dave R was great! He was very knowledgeable and easy to work with. Jamar was very nice when going over our paperwork and was very personable. The building is very clean and family friendly. They even have a baby changing station in the men’s room which is great.

Excellent experience. John was very knowledgeable and answered all my questions in a professional manner. He made the dreaded experience of buying a new car, pleasant. Absolutely love my new Honda.

Absolutely, the best experience I have ever had purchasing a vehicle. Mr. Vinnie was straight forward, personable and professional. He answered any questions we had. Our finance guy was amazing as well. He was able to answer our questions as well as educate us. Thank you for your honesty and professionalism. BEST EXPERIENCE EVER!

I have never been disappointed in Bianchi. Always friendly and professional. Ive bought 3 cars from them not only because I love Hondas but just because of the service from sales to the automotive service. Always will have my business!

Bianchi has the best service hands down, though I do miss the cookies while waiting ... COVID restricted that. Everyone is friendly and the service is quick and done right the 1st time. I live in Fredonia, NY and still prefer to drive the distance to Bianchi.

So, I just bought yet another Honda CRV! I never felt pressured, but I knew what I wanted! Sales person was a delight to work with. Thank you Bill! As with my previous vehicle and dealing with the service people at Bianchi Honda, I trust I am in great hands. Thank you!

I got my 2019 Honda Pilot serviced and quality of service was excellent. The service was quick enough to complete in 1 hr. The staff & service advisor was professional and helping customer to get right service.

Had my CRV inspected and an oil change. Love the drop-off service. Everything was quick and easy. Staff was friendly and very courteous. Love going to Bianchi Honda ❤️

Decent people. Gave me good price despite on the high demand and short supply of the cars.They were also flexible in negotiations.Josh(my sales-person) was very helpful and friendly.Well worth the 165 mile drive.

I love the bianchi service department. they have always given me an honest opinion and a fair price. more than that, they always treat me like family - interacting with our son and taking a general interest in what he is saying.

The Service Department was outstanding. I did not purchased my used Honda from Bianchi, but was still given all the care and attention to detail I would have expected if my car had rolled off their lot. The techs gave it a thorough inspection, necessary due to the cars high mileage. The manager gave us an itemized list of the one additional service that should be done that day, a filter change; and in order of importance things to look at in the near future, a belt, seal, and fluids change. My CR-V will be coming back here for service for as long as I own it.And, I hope my next vehicle will come from Bianchi.

I took my vehicle in for the first time today. I was greeted by a service writer that was friendly and professional. The service that was provided was absolutely perfect.

Both Brad and Lennon made it possible for me to get a new car, and I cant thank them enough. Brad was my sales person, and he went above and beyond to help me find something that I wanted. Lennon also went above and beyond to help me finance my dream vehicle, and didnt give up when there were obstacles. Definitely recommend Bianchi if you are looking for great customer service, and an awesome ride.

My visit was for a simple oil change and to have my yearly inspection done. As always, the first people I meet are the ones to check me in, to find out the reason for my visit. They are helpful, courteous, and efficient. Im directed to the waiting area...which is comfortable and clean. Then who do I see? Why Mr. Honda himself, Jason. The only one missing is Honda Max-probably sleeping or having breakfast. Jason takes the time to say hi to each individual and to listen to those who had questions or comments. What CEO of any corporation does that? I have never had a bad experience at Bianchi Honda, which is why we have been with them since moving to PA eight years ago. I rate this a 5-Star company-from service to sales to the Top Brass and everyone in between that are hard workers but seldom seen.

Always great people working the desk who know me and know my car and take time to understand what I am saying!Thanks for great service Chris!!!

For an Express oil change it took over an hour. But, on a positive note, the tires were rotated and the entire system checked out. Perhaps it is my fault for thinking it was just a quick oil change. Still impressed by the dealership.

Our salesman, Dan Milhisler, sold me my first Honda. Dan was patient, knowledgeable and willing to answer all my questions. Dan was not pushy and truly listened to what I was looking for in my car.Dan did all he could to get me the best deal and I feel confident that I made the best choice when buying my car from him and Bianchi Honda.

Worst customer service ever……First I wait 4 hours for brake and rotors just the front end. Then In that time I’m brought 3 different prices and the last price was a surprise at the cashier window. Also saw my vehicle sit for 30 minutes while the guy who didn’t even give his name talked on the phone while the other customer service reps just stood around….. They moved my truck 3 times to get it out of the way for the other customers who came in after I did and got there vehicles because they had a more capable rep. Never again and I’d advise anyone else against going there either. So sad good places go down the drain with customer care for the all mighty dollar….

This is my second Honda car and as always they provide smooth transition. Though I have to wait for quite sometime but my sales agent John Woodruff did a great job making me feel less stress about it. Thanks John! If you come by at Bianchi ask for him. He is such a great help going through options and explaining the process of buying a car! Kudos to you dude! Thank you to Jamar as well. 👌🏼👍🏼

Josh helped me to pick out my perfect car! He made the process both fun and efficient, making sure I found exactly what I was looking to buy. All my concerns and questions along the way were answered and I left very happy with my purchase :)

Not friendly or customer focused. I did not get the opinion that they were anxious or even interesting in helping as I stood around in the service bay waiting for someone to acknowledge my presence. A few employees were sitting around, sounded like one on a personal call and no one that said can I help you? until I asked. I do not need a smile or warm greeting, although that would be nice too, just a simple, can I help you or I will be with you in a few minutes. I bought a top of the line Honda this year expecting better.

I was having an issue with a vehicle that I had just purchased from this dealership so anyone could imagine the frustration that I was feeling. However, after speaking with Darryl in the service department and getting my car down to Bianchi Honda, not only did I get all of my questions answered but the problem with my vehicle was found and fixed immediately. I really appreciate Darryl’s help and customer service, he’s amazing!

I arrived late in the day mostly because my tire light kept coming on. Id had multiple people tell me that my pressure was fine. Unfortunately, the tire had picked up three nails, two of which were located on the side so the tire needed replacement. They found two tires that were less expensive than the original Michelin tires and had me out the door in a couple of hours with new tires, with my phone synced and with my fob battery replaced. They were efficient and friendly and even gave a treat to my dog!

My Erie Honda dealership has the greatest team players!!!After I had dropped off my 2019CR-V EX for my free state inspection and 30,000 mile routine maintenance, I discovered I had left my wallet and phone at home. It didnt take long at all for the team players to spring into action and arrange for a courtesy ride to and from my home.Kudos to the courtesy driver who was not only very polite but a great guy to talk to. All the work was done very timely and I got back a washed any very clean vehicle...Thanks again guys, Great Job...

I took my time researching cars online and found three at Bianchi Honda. When I arrived, Brad Varner, one of the salesman, asked me if I needed help. I told him about the three vehicles and he took me right in and grabbed the keys. He took the time to answer all of my questions and wasnt pushy at all. I went home to discuss the cars with my husband. The next day my husband went back with me and Brad was more than happy to show to them to my husband and answer any questions he had. I decided on a vehicle and after the negotiation, I was the proud owner of a Honda. Thank you Brad for your professionalism and patience. I am very happy with my car buying experience at Bianchi. I also chatted briefly with Jason, the owner. He is very personable and said if I had any questions to let him know.

Knowledgeable service department.Short wait time and work is always professional

This is the 3rd vehicle we purchased from Bianchi. Our first 2 each had 200,000 miles and were still going strong. I called Tyler and he found the car with exactly what we wanted. I had such faith I bought it over the phone without seeing it. The entire process was quick and efficient. In this tight car market my experience at Bianchi couldnt have been better.

Appointment was easy to make. And the date and time were convenient for us. An estimate for the total cost was given and an estimated time for completion of the job. We were called for a recommended tire rotation. Our Odyssey was done before estimated time even with the tire rotation. I feel that the cost was reasonable for the service that was done. Service personnel that we had contact with were all friendly and professional. And that’s why we have all of our services done at Bianchi Honda. Thanks, team!

I was contacted to see if I would be interested in ending my lease early and arranged to talk to my sales consultant, Dan, to discuss my options. I was coming in for my vehicle inspection so I already had a trip planned. After I checked my vehicle in, I met up with Dan and he explained about the vehicles in inventory. He said that I would be able to keep my payments exactly the same as with my current lease. I was extremely pleased with my choices and we proceeded to close the deal. I would highly recommend both Dan and Bianchi Honda when looking for your next vehicle.

Bianchi’s department is awesome. They were going to have my Honda Pilot for a couple of days and gave a loaner car without hassle. When my Pilot was done it was washed before I picked it up. They kept me in the loop when there was a delay. I will definitely use their service department when I need it.

Service department was efficient, explained everything that was necessary for the annual inspection as well as provided info on a couple items that would be due for service in the next couple months.Very pleased with the experience and the technicians professionalism.Definitely a FIVE STAR experience. Thanks...

I love my new HRV EXL! I had a great experience purchasing the vehicle.

I had a great experience at Bianchi Honda! The staff were very friendly and helpful in the process of me getting a new vehicle. They were not the typical “pushy salesman” but the complete opposite and this was part of the reason why I chose Bianchi Honda!

Although I had made several changes to the appointment the service department tackled everything I asked for quickly, efficiently and kindly. They had me in, services performed and out the door with a courtesy wash in under an hour and it cost me less than $50 bucks for an oil change and a simple fix for my squeaky wheel. I have found Bianchi to be a well run operation with great customer service as their mantra—-an old school rarity these days it is refreshing to come across.

Dave Reash was outstanding with helping us find a great vehicle. Brandon helped with the financial side and was very patient as there were technical difficulties on our banks end. Would definitely recommend. They were very friendly to our very busy 9 yo as well.

I am always waited on promptly and informed of any repairs needed. The service personnel are friendly and knowledgeable about what I need. I would highly recommend them for anyone who needs work on their car.

Awesome experience at Bianchi Honda. Service Dept is great! They kept right on schedule. The Auto Butler team are wonderful. My car looks just like it came off the showroom floor. They do a superior job detailing my CRV. I highly recommend this service. Thank you, Bianchi for superb service.

A new car buying hassle free and professional As always at this dealership.

We were able to purchase a 2019 Honda Passport last evening. Dakota made the experience very enjoyable. From his knowledge of the vehicles we asked about to his willingness to accommodate our many questions, I would highly recommend him to our family and friends.

Dakota was absolutely amazing. I couldn’t have asked for a better experience! All the crew members were so kind and welcoming always checkin on me to see if I needed anything. They were 100% about customer satisfaction and that’s hard to come by in the car buying world

Everyone was very nice and helpful. They had my oil changed and check-over done in no time and washed my car to boot!

The service department was very pleasant to deal with. They were right on time with when they promised the completion of my service. It’s always a great experience at Bianchi Honda!

I’ve never bought a car before and granted most of the process was done before I even walked in, this dealership is amazing. Corey and Lennon are great and made sure to answer all my questions and made sure I was 100% satisfied before I drove off the lot. I usually don’t write reviews but I was super satisfied here!!

Best dealership experience ever! Great people, friendly, and fast service! If you dont stop and try them, you are losing out! Dakota Pieri, Sales and Mike in Finance were absolutely amazing! I never have to shop anywhere else!

It was a great experience all around, no surprises or tricks. Brad our salesman was awesome to deal with. Will be back in 5 for my next one!

Great service. Taken care of by Daryl T. Explained what needed done clearly before work was done. Kept me posted on progress. No hassles checking in or checking out. Thank you!

Excellent service. Very pleased with this dealership.

My experience of getting my Honda CR-V inspected went very well. This time I wasnt actually at Bianchi Honda at all except to drop my Honda off then pick it up as a friend met me there. She parked right in front so I went out the front door, into her car, and we drove right down to Bob Evans for lunch. Then she dropped me off at the front door, I went in & right over to Service & my Honda was pulled up as I talked to the Service man, all washed & shining. He walked me over to the cashier, I paid & then was off. My Honda will be 5 yrs old in just days & didnt need a thing; still like new. So it was a good experience. Everyone I talked to was very nice, as always. I have gone to Bianchi Honda since the early 80s I believe, when they just first started here in Erie. They didnt even have a showroom back then! If you really wanted a Honda you went upstairs & ordered it & it came!!! They were great from the start.

Very pleased with the service. Not pleased with the high bill. And with the extended warranty. Never again will I purchase a Honda with every piece of the drive train needing oil changes.

Service is awesome. Logan was friendly informed efficient and knowledgeable. He is a great representative for Bianchi Honda.I am sure the manager Phil Pinzok is responsible for training his associates to not only do a professional job but to go beyond. That dedication is what keeps Bianchi Honda #1See you soon Bill Donor in the sales department. Thank you Jason Porreco .

I am very pleased with the services I received at Bianchi Honda today. My car was done in under an hour, even went through the car wash. Bianchi is the reason I bought this car and I am never disappointed.

Just bought my very first car here and Dylan helped so much. He answered all of my questions and concerns and helped me find the perfect car. I really enjoy Bihanci Honda!

Stopped to look at Vehicles. Meet a very nice & helpful salesman, Mike. After some questions, ended up buying not 1 but Wife also bought 1. Very courteous and knowledgeable staff. I’m very happy with my New Honda.

The service technicians are very respectful and so nice. They never talk me into something that I don’t need and let me know when something is needed. I am very satisfied with Bianchi Motors.

Excellent service. Handled my routine inspection while I could catch up on some work. Greatly appreciated.

Service is always really great and there is no attempt to sell me things I dont need or want. I did bring my car in at 7:30 AM and it was not worked on until after 3PM. I could have had my car all day and not had restrictions during my work day if I knew it would not be worked on until then.

Everyone was so nice!!! Ken took care of us, showed us our car. Was very upfront about everything. And we got to meet Jason porreco. Will refer friends 👍🏻

The staff put the customers best interest first and were able to give me the best offer in town. They had me driving home in a brand new 2021 Honda HR-V Sport quick and easy. Will definitely be coming back here in the future.

Fast and friendly service. Will be a repeat customer

I love my car from Bianchi Honda. The service shop is great. It can take a little time if they are busy, but that have a very nice waiting area. Overall,a wonderful experience.

Bianchi as always is very efficient and customer friendly in my experiences. One small hiccup they neglected again to punch my key chain card where I accumulate for a free oil change. I’m sure they will fix this only reason a rated them a 4 star.

Technicians are always so pleasant & explain in detail what they will be doing. Waiting area is very comfortable. I am very glad I finally bought a Honda from Bianchi

I had a wonderful experience at Bianchi Honda yesterday! I truly recommend Vinnie Graham to anyone looking to buy a new vehicle. Vinnie is honest, polite n has a great sense of humor...Jason P. N his dog buddy make there rounds to say hello to everyone... just such a great place to buy a vehicle!!

The check engine light came on while visiting Erie and I needed to drive 700 miles home. They were able to get me in and fix my Odyssey so I could make it home. I was so grateful their excellent service.

Quick oil change and routine check-up with a free car wash to boot. Reasonable price. How can you ask for more.

First time there. Awesome services. Had a salesman named Henry. I never felt forced to buy a vehicle. Prob the best dealership Ive been too, so far. Friendly environment.

We had a wonderful experience at Bianchi. Heather listened to everything we wanted and helped us accordingly. She was knowledgeable, friendly and efficient and got us into the best car for our family. Would definitely recommend Bianchi to our friends and family.

Bianchi Honda service was open and upfront on the steering/ electric power steering issue I am having. They took some extra time to properly diagnosis my problem. Unfortunately I am off warranty and it is an expensive fix, but I had a feeling that would be the case.The technician was upfront about my options to get it repaired there or at an independent shop and I appreciate that. I will be calling Honda corporate to inquire about a goodwill discount.All in all, a very professional shop in my experience

My husband and I have done business with Bianchi and salesman Joe Denning for years.We had shopped around alot in the past but once we dealt with the relaxed no pressure team at Bianchi we became customers for life.They work with you to make the deal and are open to any reasonable offers if you show that youre serious about the purchase.I would definitely recommend Joe and Bianchi to anyone looking for a car. In fact we took our daughter there to buy her first car.

I have been a big fan of this dealership for many years and have continued to bring my Accord in for inspection and service even out of warranty. Yesterday, I brought my car in for inspection and found out they charge $45 for an oil change and their labor rate is $125/hr. I luckily didn’t need a lot of labor, but still… I went into the showroom to wait and sweltered with no air conditioning running for almost 2 hours. When I went to pay, the receptionist opened the window and cold air came blasting out. The female service person was very nice and the only pleasant part of this experience. Grade: C

I purchased a new Honda Accord from Bianchi Honda today and I am completely satisfied with with entire buying experience. The staff was professional and provided us with information that assisted us with our purchase. We also were promptly met when we entered the dealership. Bianchi also offers purchase benefits above the ones offered by Honda. I highly recommend Bianchi Honda to anyone looking to purchase a car.

Logan- service department, at the Erie location was extremely helpful, honest and thorough in his communication and service. My car feels brand new and he gave me the best cost available.

Great place to buy a car and get one serviced. They have been awesome

Absolutely wonderful dealership!. Friendly staff, always clean inside waiting area.. Will recommend to anyone buying a car!.

Excellent service and great overall experience! Professional, courteous and knowledgeable staff. Highly recommend this dealership.

I had not had any experience with them before. A couple months ago I had scheduled an oil and transmission fluid change. After I was there for a bit the service agent came out to tell me that the transmission fluid I needed for my car was out of stock and would not be able to change it. He explained why. They gave me $10 off my oil change. The rescheduled another time for me to come in for the transmission fluid. I had to reschedule when it came time which would be another couple weeks. When I got there a couple weeks later (which takes me about 20 min to drive there) I asked if the fluid was in and again it was not. The woman apologized and tried to find some from the Acura dealer. I was rescheduled a second time (my third appointment now) a couple weeks later. I called the service manager Phil the day before to confirm the fluid was in and it was. I went in to the appointment. I mentioned to the service agent my key had broke and I glued it back together and asked them to please be careful. I did order another key at $140 and again asked them to please be careful. My indicator light was out and they were going to charge 24 to replace a bulb. I said no. I get back in my car and found my old key in the bag that the new key came in broke again. I did not have a great experience and felt disrespected for my time and ignored. There was nothing to try and make it right for the multiple appointments with no communication and breaking something without saying anything to me. It really seems that they are not truly there for the customer but for themselves and how much money they can make.

Smooth process to purchase a new truck with almost the entirety of it happening online. Transparent pricing and easy to work with.

Very nice, Very helpful, explained everything very clearly. I have yet to have a bad experience. Will be my go-to car place from now on.

It was an awesome experience! They made it all so easy and comfortable.I would go back there again I highly recommend the whole team. I bought my car from Henry Aldrele. He was great. Very helpful and so understanding. I love my new car.

Brad at Bianchi Honda was a fantastic salesman and me and my wife couldnt be any more happier with our purchase of our 2018 Honda Pilot. Thanks again Bianchi Honda!!!! Look forward to doing business in the future..

I pulled into the sevice bay and was greeted promptly. My service was an oil change and tire rotation for which it took approximately 35 minutes. I thought this wait time to be very reasonable.The same individual who greeted me came out and briefly explained the service. He was very friendly and we chatted briefly while we stood in line to pay.I was somewhat disappointed with the cashier. Her greeting was pleasant, however she made no eye contact with me during the entire transaction and seemed detached with the entire process.Overall, a good experience.

Best car buying experience I’ve had! Would 150% recommend Bianchi Honda to anyone! Vinny was the easiest and BEST SALESMAN I’ve ever worked with! Mike the sales manager and Jamar in finance were equally as great!

Enjoyable experience with the professionals at Bianchi Honda, they made buying our new vehicle a pleasure. We love our new Passport!

Absolutely the best car buying experience Ive ever had in my life going around town with $7,000 in a good credit score couldnt get nobody to talk to I went up to Honda and they treated me like King and I left with the best car Ive ever had in my life Honda forever

Oil change event: appt. process on Bianchi Honda site smooth. On the day they were waiting for me and got right on the job. Fluids, tires, and suspension safety checked free. No hard sell on additional services offered. I took the wiper inserts for $15 and saved the air filters for next time. Good to go. Clean, comfortable dealership staffed with knowledgeable car peeps. Free coffee & tea; donuts and Danish when the pandemic is past.

Mike Weese has been helping my family buy great cars since 2009. He’s knowledgeable, efficient, and friendly. Very nice to work with. I recommend him without reservation. Thanks, Mike!

Not much communication from service Dept while waiting or explanation of work that was done.Professional, but indifferent, is the feeling I had while there for 5 hrs while Honda recall work was being done. Cant say it was a negative experience by any means, but there was little in the way of communication from the Service Dept. The service dept was very busy and I understand that.

Wow! What a wonderful car buying experience thanks to Bill and Brandon. This is our first Honda purchase because we have always bought a GM car or truck but we couldn’t be happier with our 2021 Civic Hatchback. The process of buying a new car in the past has been time consuming…… spending hours at the dealership but not this time. We were in at 11:00 am and pulling out in our new car at 1:00 pm. We highly recommend Bianchi Honda.

Very fast express service oil change highly recommend this service. Was in and out in an hour. They even washed my car!

Gabe Rodriguez & Brandon Kemmer made buying a vehicle the best major purchase experience possible, thanks guys!! Great people and great product!!!

I was helped initially very quickly. The concern I had about the RPM’s was addressed. The Recall Part had come in and so the replacement was completed. There was a bearing discovered that needs to be replaced. That will be done when a replacement part comes in. The work was done quickly and efficiently

Very good service by Advisor Logan Sauer, took less time than estimated and the waiting area was well spaced.

Great service. Short wait and car wash also. Best service I had for a long time.

Great selection of new and used cars. We worked with Dylan and he made everything so quick and easy. We will definitely be purchasing our future cars from here!

Mike Vogt, Mike Clement and Mike Mobilia at Bianchi Honda are such good people. My mom purchased a car from them and she could not be happier. They took the time to find her a vehicle, explained everything in detail and really made her feel at ease. Such a good experience with these guys, the dealership as a whole and would highly recommend them to anyone looking for a vehicle.

I had a great experience with Bianchi Honda. Bill Donor made the process fast and easy. The staff is extremely knowledgeable. I look forward to being a customer for many years

Bianchi Honda service has taken care of my Hondas for over 15 years and I am never unhappy with their work. They are awesome!

Bianchi and Mike Weese were beyond professional, best experience that my husband and I have had purchasing an vehicle!

The facility is very large with the customer in mind. There are lots of different seating options in various areas with different TVs and channels. Free coffee and water and the facility and restrooms are clean. Personnel are very friendly and helpful. Consistently eXcellent service every time.