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Gem Detailing & Accessories, Inc.
58049 State Rte 19, Elkhart, IN 46517, United States
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Gem Detailing & Accessories, Inc.

Comments
Fr
Review №1

Was referred to Gems by a friend. Had window tint installed. Staff was knowledgeable and friendly. Had a couple of small, easily missed, issues and they were immediately taken care of. Thank you for the position experience. Car looks great.

Na
Review №2

We had stripes put on our car and after only six months they started peeling off. Tried stopping by the business three or four times and they were always closed so we finally called them and they gave us the runaround saying they didn’t know which person in their shop put them on. Will not go back to them at all for anything poor quality poor service

Mi
Review №3

They installed a remote start in my car tbh had some issues even had to return like 3 times to get it right. I found it frustrating for the price all the extra time and effort had to put into getting a product they installed to work properly...however they did make it right. Staff generally friendly. I dont know if I would use services again or not. I even recommend them to a family member for auto detailing after my mom passed away. The did decent but didnt wow me and car still had odor of my mom...

Sa
Review №4

Great service, reasonable prices, very informative and professional

St
Review №5

They did a good job tinting 3 cars for me and my sons. I only question their pricing. 2 cars were the same price, and had the 3rd done 4 weeks after the last one and was charged $40 more with very little explanation. Didnt make much sense.

Ed
Review №6

Have always done a great job. Thanks.

tr
Review №7

They were late to pickup my vehicle and quoted me wrong for a hitch install. They had a “mix up” in the schedule. When the vehicle was returned they had my speakers full blast (which isnt fun to start the morning at 3:30 am) and my settings changed. Received a call from them and they asked, “ is mommy or daddy home?” . Wouldn’t recommend this company to anyone.

Ly
Review №8

Gem Detailing is a place full of car angels in disguise. The fellas here have treated me with the utmost professionalism and compassion Ive ever experienced at any car related facility. The owner and his son have gone above and beyond for me in times of interior car crisis and I will never forget that kind of kindness. Thank you for treating everyone with integrity and positivity. You will forever have my detailing business.

Ni
Review №9

I was referred to Gem by a friend of mine and I had them tint my 1992 Mazda Miata and it turned out great. They picked my car up and brought it back. They did it quickly but it looked amazing when it was all done. Very fair price and awesome customer service. I would totally recommend them to anyone!

sc
Review №10

Done great work installing my nerf bars thank you Gem

Er
Review №11

Did a great job repairing tint on a window that had torn. Fast, easy to work with. Very reasonable

Ja
Review №12

Great bunch of guys! They do business the way it should be done. Good quality work and speedy. Will be returning here to get more stuff.

Am
Review №13

I had placed my order over a month ago with a gentleman by the name of Don. He originally told me that my order would be here in a couple of days. Then it was a couple of weeks. To make a long story short. 6 weeks later I got the wrong order. Something that was never even discussed with me or brought up until today. I accepted because I wasnt waiting any longer. I wont be going back and I just hope that he doesnt treat all his clients like this.

Je
Review №14

They were great at what they do would not have taken it anywhere else

Jo
Review №15

Car looks awesome work the new tint on it! Thanks guys!

Tr
Review №16

Got my car detailed but Im the days after I discovered a few spots the missed and they used this horrible ultra shinny dash cleaner, the reflection on my windshield made it almost impossible to drive during the day time. Over all Im satisfied

Je
Review №17

I bought a used 2019 Ford F150 and wanted to put some add-ons on to it and extend the life of the truck. I was sent here by a major Ford dealership as Gems does all of their add-ons. Gems installed a Bullet Liner, Hitch, 7 way wiring, LED headlights, rustproofing with spray on, runner, and installed plates and cleats. Everything looks absolutely amazing! They got me in quick and were extremely responsive and professional. Lifetime warranty on the truxedo, rustproofing and spray in liner.

Ed
Review №18

They did a very Good job i had them put in Fog Lights on my Nissan Rogue they did a Great Job thank you so much

Sh
Review №19

Great service! Fast and worked me into their schedule. They have a great program with their remote start. I get all mine there and tell everyone to go there! Cheaper than the dealer better quality and a smile always.

Ta
Review №20

We have gotten every one of our cars tinted and this is by far the best company we’ve used and we will always use them from now on. They were a referral from our dealer and they did a better job than some of the local dealerships we’ve dealt with. Thank you for an awesome job well done!

Mi
Review №21

Fairly priced, quick and phenomenal job. Very pleased!I recently had my windows tinted my Gem. I’ve been to many places for window tint and they did a great job. I had some bubbles longer than I am accustomed to, and they offered for me to come back in and replace them, but the bubbles went away after about 7 days.

Di
Review №22

I had my windows tinted and they did a great job and they got it done very quick! I highly recommend them!

Th
Review №23

Great svc

Ja
Review №24

Very happy with their customer service. Friendliest and the most polite people I have ever dealt with. I had a new stereo and back up camera installed and they took very good care of my buick which is my baby. The twins had me a little confused but they are the nicest and most polite young men I have ever dealt with Thanks...

Li
Review №25

Great service. Friendly but business like proprietor. Love my weather tech mats.

Br
Review №26

Great customer service. Was able to fit my car in for a full tint the day I called, whats better than same day drop-off/ pick-up? They use Solar Guard film with an unbeatable warranty. No complaints here

Jo
Review №27

Amazing job on installing my aluminum cap and detailing my truck!Great customer service!

Ja
Review №28

I would not recommend getting windows tinted from this place very careless messy work and have brought a few cars back more then 3 times

sh
Review №29

Awesome guys at this place💯💯💯💯

Er
Review №30

Great fast service

Do
Review №31

Great spray in bed liner. Bullet was the brand. Looks great and rugged.

kr
Review №32

Love the service and the staff!

Jo
Review №33

Great business very friendly

Do
Review №34

The real test of a dealers integrity is when things dont go as planned.Installed a cruise control on my 08 Hyundai Accent. Didnt work right. It hunted for the right speed, up and down. Throttle stuck. They relocated the control box. They replaced the cruise control. They worked at it for four visits until it was right. I am delighted with them.

An
Review №35

Excellent customer service, attention to detail, I purchased a spray in bed liner. Would strongly recommend.

Sa
Review №36

Happy with new bed liner. Fast in and out

Ga
Review №37

Great service. Got my Camaro detailed with a Ruby Package. Well worth the money. A+ job, going to get my dad a gift certificate from there, and looking forward to getting my. Sonatas windows tinted, very soon.

Ni
Review №38

We arranged to have our windows tinted on our 2018 Malibu through the dealership we purchased our car from. They contracted Gem to do the work. When they brought our car back out we noticed large pieces of debris between the tint and windows. We asked to talk with the technician who did the install and we were told he already left. The dealership then contacted Gem about our complaints and they were told to tell us thats the way its supposed to look. We contacted Gem ourselves and set up an appointment for them to inspect their own work for five days after the install. Gem told us they stood behind their work 100%. On the day of the appointment we called to verify they would be coming out and they acted like they had no idea what we were talking about. Then they told us they had a major equipment breakdown and would call us right back. Still waiting on that call. If they cant do the work right the first time and refuse to even acknowledge their mistakes and back their own work then they shouldnt be in business.

Sc
Review №39

Cole and the crew are Awesome!

gr
Review №40

In 2014 I had a popup camper top that I rebuilt from scratch covered in their truck bed liner material. They covered it in white and did an excellent job and it looks really good!!! They are awesome people and do a very good job. I will always travel to have them do work for me.

Ia
Review №41

I took a company truck there that had a roll in bedliner installed, and was seriously messed up. They were able to get it right in, fix the mess and left a nice non slip heavy spray in liner. Great prices especially for fixing what someone else screwed up.

Li
Review №42

Had my windows tinted, excellent service. Highly recommend them.

Br
Review №43

Great people to work with. Great Service! They take pride in what they do and it shows in their work

la
Review №44

Service is thee BEST! in the area 100% percent guaranteed! Can’t beat the customer service and the prices and quality of work!

Pa
Review №45

Great customer service and prices!

Ma
Review №46

Great work on detailing vehicles. Very good management.

Ad
Review №47

Very professional staff and work completed with my tinted windows

vi
Review №48

Did a great job on a full car tint at 20% 2015 Subaru WRX STI. Got me right in and made my car look fantastic. I would highly recommend these guys. Cant beat the lifetime warranty on the tint. Thanks again for the quick and exceptional job!

An
Review №49

Second to none service and quality, I most certainly will return time and time again.

Da
Review №50

Big thanks to Don! Needed some tonneau cover parts overnighted up here to Montana and he came through in the clutch!

Br
Review №51

Super pricing and great products

ju
Review №52

Just took my 2017 mustang to them for tintung the windows. They did a great job and customer service was excellent!

la
Review №53

Work is done well, client communication could be better.

Da
Review №54

Great quality and priceing

Jo
Review №55

Great service and people

Sc
Review №56

Nice folks but a little expensive.

Je
Review №57

Amazing service and people!

Mi
Review №58

Just the wrong hours for the working man

Ma
Review №59

Great Place!!

Je
Review №60

Atención rápida, y un trabajo limpio y muy bueno!. Muchas gracias

Information
100 Photos
60 Comments
4.5 Rating
  • Address:58049 State Rte 19, Elkhart, IN 46517, United States
  • Site:http://gemdetailandaccessories.com/
  • Phone:+1 574-295-2503
Categories
  • Car detailing service
  • Auto body shop
  • Car accessories store
  • Window tinting service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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