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Hops Quality Detail
5020 Verdant St, Elkhart, IN 46516, United States
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Hops Quality Detail

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Ja
Review №1

I got my husband a gift certificate to get his truck detailed. The truck was quite the mess inside. I didn’t think they would be able to do much with the carpeting especially. He and I were very happy with the job! Not only was the interior very clean but they also did the engine and outside. The rims were so nicely done too. All looks great and we are very pleased with all the work that was done.

M
Review №2

I have had a Hops do a few cars for me as well as referred more than a few friends to them. Never had an issue with them, they are way overpriced but I believe you get what you pay for. Initially I was a big fan of them but recently that has changed.The last time I used them I brought my truck which they charge 300 dollars for, steep right? I think, bigger car more money? Makes sense. Until I get it home and check out the bed. There was still loose dirt and leafs from when I dropped it off. I have a cover and didnt think to check.Obviously they missed the bed. Not a big deal, I figure they will either do a real detail job in the bed later or just reimburse me some cash, either way is fine.I called the next day and they said I had to bring the tuck in before 4pm and show Joe to prove it wasnt done.Fine. So I leave work early to show Joe the bed and when I get there Joe is out. (Happy birthday btw). So I left and said I would be back the next week when he was in, now Im getting frustrated. When I take it back a few days later Joe and Hop are outside so Im thinking great! This should be quick. As soon as I get out of the car I open the back and its obvious little if anything was done back there. He said he would sweep it out but offered no other resolve.I told hop I was embarrassed to have referred my friends to him if this is the level of service they received. To which he replied you should be at this point I left. Needless to say they have lost my business as my referral.The inside of the truck was great and the outside was ok which is why they get two stars. But, for 300 dollars I should have just gone to drive and shine then taken the family out for a nice dinner.I apologize to anyone I have referred to this business if you were treated the way I was. They literally charge twice as much for the same job as anyone else in town so I would expect a little compassion when something as big as a dirty truck bed is missed.I guess the joke is on me. They still charged me 300 dollars and I still have a dirty truck bed.**update** after exchanging emails and being told they would NOT reimburse any amount of money, They read a review I had posted on line and agreed to reimburse me 50 dollars.

Pa
Review №3

They came highly recommended....at first I thought it was kind of on the expensive side....but it’s not for the quality we received. It’s like a brand new truck. Sooo clean.

Ja
Review №4

Hop is a top notch business man! He truly sees the value in each and every customer!

Er
Review №5

I have used hops on multiple occasions. They do a great job detailing and tinting windows. Have had many of my vehicles detailed and tinted here. Have never been disappointed

An
Review №6

Good people, with good attitudes. Yes its a vehicle detailing place, but the people are great and Hops is a good guy.

Er
Review №7

Wow, what a great first job. Will be visiting again in the Spring for a full detail.

de
Review №8

A very good place to go. If you want your vehicle to look new again

Ch
Review №9

I would not recommend this place for anything. My husband talked with them they made an appointment 3 weeks out for two days to buff out and polish his semi. They stated it needs to be there monday and Tuesday the truck never moved we went monday to get some things out of the truck and some to the office lady nothing was said. Tuesday we notice the truck hasnt moved so my husband stops by there to see i was on the phone with him. The first thing he is told is to just take it down the road I dont have time then proceeds to get told that you cant pay someone to do something they dont want to do. Very rude people there that is no way to do business you book an appointment keep it. Hope this helps people.

RC
Review №10

They are truly experts in their business

Se
Review №11

The best detail and tinting company in Elkhart. Family owned for 2 decades.

Ja
Review №12

Great people and they preform superb work

Ru
Review №13

Great people who do excellent work

Da
Review №14

First Class. Above and Beyond! !

Wa
Review №15

Great service

Ab
Review №16

The best around!!!!

JO
Review №17

This IS Mr Quality Detail !!!

Information
42 Photos
17 Comments
4.5 Rating
  • Address:5020 Verdant St, Elkhart, IN 46516, United States
  • Phone:+1 574-522-9377
Categories
  • Car detailing service
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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