Twin Termite did inspection and treatment of our house as part of a sale and our purchase. They treated the facia board and joining beam, and said if any more show up that a more extensive treatment would be called for. Within the warranty period, we found extensive termite residue in the very same area, but extending over 6 feet from the original treated area. We had them come out to inspect and treat, and they did a superficial inspection, merely walking around the house and looking up at the facia boards. They treated the apparent affected area, from the outside, not opening any of the boards or wall where the extensive residue was found. We questioned then whether such a superficial inspection was appropriate, and were assured that this was the right thing to do. This year, now outside of the original warranty period, extensive evidence of a deep infestation was found in the very same wall, where the facia board is attached. The manager of Twin Termite refused to do any remediation work without charging us, as he said its outside of the warranty period. Essentially, they give no warranty on their work that is done under original warranty. They acknowledge no obligation to back up their warranty work. We asked for at least a break in the price charged for the new necessary work, to treat this same infested area. The manager refuses to consider any break.The true test of business integrity is to make right a problem when insufficient attention is given in the first place. A quality business will back up their work and also their warranty work. Twin Termite does not. I recommend readers to consider carefully their choice of termite inspectors - do they really back up their work? Do they care?

Twin Termite is the BEST!! Everyone that works at Twin Termite are Nice, Polite, Professionals! Thank you Twin Termite, Pattie Conway

Twin Termite has done tenting and spot treatments for me, and while the tenting has been fine, the spot treatments have been less effective. In one case, we had an insect invasion after heavy rains and TT came out on a warranty call about a year after the house was tented. They did some spot treatments and the insects invaded again two days later. Instead of calling them back, I treated the area myself and solved the problem.

They seemed great upon the original meet. Sprayed our house and that was that. We spoke to the office about the next visit. I was told they they would call a few days in advance and confirm a time, and then call before arriving on said day. They never called, they showed up on the wrong day without notice, and had to deny that visit. We have pets that must be secured for spraying in the house and keeping the dogs gone while all is complete. They apologized, said they would call to reschedule, and never called back.Pros:showed up on time for the first visit, friendlyCons:everything i described.

Are very thorough and the work they do awesome. My experience this far.

Doug who showed up to give me initial estimate was great! He was on time, he was very knowledgeable, friendly and did a thorough inspection explaining all along the way. We are hoping to follow through to the next step ASAP but whenever we do, Twin termite will be the company we call.

We just had Aaron come spray for ants/flying ants. He was so pleasant and knowledgeable. We highly recommend this business for your pest problems.

It has been a real pleasure to work with everyone at twin termite. I was really impressed by how sincere and genuine everyone that Ive dealt with has been. Their punctual and deliver what they say theyll deliver. Couldnt be more pleased.

Tented my house and nothing got stolen

Always fast service and treatment has always worked

Competitive rates, very professional and high quality work. In addition they completed all of the items within stated budget.

Doug was very knowledgeable and super helpful! Will definitely be planning to use Twin Termite on fumigation/pest control projects in the future!

Doug is super helpful and the service is fantastic.Job well done! Again, thank you for all your help.

Doug was professional, polite, on time and a pleasure. The service took care of our issues without causing more problems which is always a concern. Very honest. Will use again.

Very Honest and personable professionals.