Our a/c was blowing warm air and of course it happened on the weekend. I had called the white glove dudes but no one responded. I then remembered Anderson! They were so responsive and the technician that came out, Michael, was amazing! He asked a couple of questions and he knew right away what it was.He spent some time and showed my hubby everything. It was fixed within a half hour! I will call them back any time we have hvac or plumbing issues. You have a customer for life!
Dylan arrived on time with mask and booties. He quickly ifound the leak and dentified the problem pipe. He quoted a price and said he could get the job done in in few hours. He then worked his way into a way too small space to be able to fix the pipe. After the repair he cleaned up and left the house as if he had not been there- except there was no longer a puddle.
I have nothing but praise for Anderson Plumbing. They’re very easy to deal with and have enough people on their team so you don’t have to wait forever for an appointment. Our AC decided to break down, I called them at 3.30pm on a weekday and they managed to get someone out within a few hours (the 6 other companies I also called didn’t have anything until a week later). The technician (George) was amazing. He was very honest about the issues, explained everything in terms we understood and went the extra mile to get the AC back up and running. He was with us for hours and he was very diligent. We used AP a year ago for a minor plumbing issue and that guy was also very good so based on 2 excellent experiences, we decided to sign up for their maintenance program.
We had a remarkable team from Eden who bid our project, answered myriads of questions and concerns, and in general looked out for us, to Ramiro who was here every day as our lead person and was on top of everything and made sure that all the work was done well and explained it all to us, to Juan who did most of the heavy lifting. We were very impressed with the attention to detail, how pleasant they were to be around, and how they cleaned up at the end of each day.
Quick response time, professional, great communication, makes recommendations, complies with Covid guidelines. Been using them for over a year -- highly recommended!
The service technician, Bernard Berry, was polite and courteous and exceedingly so. He performed his service quickly and efficiently.Bernard made sure that I understood the problem and my options for solving it with perfect candor. He made it possible for me to make an informed decision; in the end, thats all I seek!I will definitely continue using this company for my service needs.
Called Sunday because the toilets and drains clogged. They responded quickly and arrived within a couple hours. Our tech, Chris Espinoza, sent his photo and greeted us with courtesy and professionalism. He checked several locations to get a good assessment of the situation and laid out the options for us. He worked quickly and was able to resolve the clog in just a few minutes. He had a great attitude and took pride in his work, and let us know that if we had issues in the future to ask for him directly. We definitely will.
Miguel Arechiga who is with Anderson Plumbing explained everything to me before it happened, showed me the price for the work that was to be done before it happened, there was no surprises at all on my behalf. I am very pleased with the service provide and will use Anderson Plumbing Heating & Air for my future needs. WOW
Jorge was the ultimate professional. He arrived on time and took care of my impossibly clogged kitchen sink drains. He could have not been any kinder. I would absolutely recommend Jorge for any kind of service.He was quick. and he immediately took care of the problems, H e was an excellent representative for Anderson. If I have any other plumbing issues, I will not hesitate to request Jorge and if any family or resends need help with plumbing issues I will ABSOLUTELY recommend this very kind gentleman. Thank you for sending this wonderful gentleman to my home! Most sincerely, Debby
Man these guys are awesome. Shout out to Octavio. He really knows his stuff, professional and on time. Came by and solved our plumbing issue. Definitely would recommend!
Miguel came and fixed our shower faucet, which had begun leaking overnight into the tub. I called and they got my repair scheduled and completed today. In fact they apologized that you couldnt get anyone out before late afternoon, however, your rep worked her magic and got someone out within an hour. Miguel was finished with the job before the time a technician was even supposed to be here. You cant ask for more than that. Miguel was courteous and respectful of both myself and my home. He was up front about what needed to be done, cost, etc. And patiently answered all my questions. Today I was Wowd, and you made me smile. Thank you
The best service ever. I called this morning and I had several calls letting me know when the teck would arrive. Now it is all fixed. I have used this company 3 time now and I have been very happy every time.
Mike was very helpful although I was not planning to buy a new garbage disposal? Mike did his best to remedy the problem beforehand. Mike was efficient and had knowledge to disposed of the old garbage disposal and to install the new disposal. This plumbing company is efficient in having communication to insured the technician arrived in time to complete the job in hand. Outstanding service all around I would highly recommended them!!
Our tech octavio was very professional and took the time to explain to me about the clog. I appreciated the communication regarding our appointment and when to expect octavio. everyone I spoke to at Anderson was wonderful!! thank you for the quick service.
I had a drain that was clogged very badly, they were able to help find the problem, a plumbers tool stuck in the line from my previous attempted clog removal. It was great to learn how my plumbing is connected in my 1959 house through the use of their camera. After removing the tool and reconnecting the pipe they did a Hydro jet service for me. Plumbing is working great. I would’ve given five stars except they left a wet mess at my clean out and some stains on the driveway from the process.
Two really polite guys showed up and did a fantastic job. I called last night because my water heater was leaking. They came out around 1300 and worked their butts off installing a new water heater and some corroded pipes.
The tech was nice and explained what he was doing, but in the end I spent $148.00 and the drain still did not flow. What was the freakin’ point. Edit: another Anderson tech came days later, “for free”, with a camera. He told me that my pipe needed replacement, for about $12,000.00, not including replacing the tile floor or the shower that would also be destroyed. I’d need to hire someone else for that. So I bought a snake from Home Depot, went on the roof, and had it fully cleared in 10 minutes! I’m 100% sure that the first Anderson tech could have done that. Apparently their business model is to pretend to try, fail, then try to sell their ultra-expensive, unnecessary repiping services. I have since heard from many people who’ve had the same experience with Anderson’s. These guys are scam artists, avoid them at all costs!Update: Anderson has, without comment, refunded my money. Not bad.
He explained what he was going to do giving full explanation of cost options and asked for an ok to proceed with agreement of services.
Mike was amazing. He was on time, professional and super helpful. He made us a lifetime customer. Great service.
I am a repeat Anderson Plumbing, Heating & Air customer because I have always received outstanding service. Mike Lennon was my technician on this visit to replace a faulty pressure regulator and repair a plumbing leak. He made the repairs quickly and professionally, left a clean work area, and even provided a complimentary water heater flush. Great job!
Great person Jorge, very informative and easy to talk to, great people skills and had the drain fixed in minutes.
Emilio was very polite, professional and he explained everything thoroughly (especially the usual aspects of the toilet I ordered from Amazon.)
Scott did the annual maintenance on our tankless water heater. He was very though and professional. He was here on time and made some great suggestions.
Installed whole home water filtration system. Very quick! Same day as quote! Very thorough.
Ive used Anderson Plumbing for years. Theyve helped me stay on top of things with their quality inspections & maintenance. This has kept me from incurring enormous emergency repairs & expenses. Plumbing Service Technician, Donny Cangialosi, provided outstanding service & pointed out things to be aware of.
Kristina was a rockstar!!I would recommend her to everyone looking for plumbing needs. I can’t her enough!
As usual, I was kept informed about when the technician would be here. He arrived as scheduled and did an excellent job of getting my system ready for summer. He was friendly but professional and even gave me a quote for some work I need in the future.
I was very pleased with the service Kevin performed on my air conditioning unit. He explained the repairs that needed to be done and with approval completed them in a short time.
I have a new water heater and heating/air thanks to Anderson. And I will never use another service. Each employee told me how much they love working for Anderson. I have never heard that comment from any other company. They are professional and take great pride in their work. I am so glad to have found Anderson.
Service was 5 star exceptional as always. Technicians are was versed in their chosen fields & happy to answer any questions or concerns one might have.I have been with Anderson’s Plumbing for many years & as a senior, citizen,I do not plan on leaving, as they truly care about you & the service they provide.
This company went above & beyond to make sure the new HVAC system we purchased was installed correctly and within the specifications we required. The gentlemen who did the installaions made sure we understood what was going on and continually kept us up to date on the work they were doing.We would and will recommend this company to anyone who needs HVAC/plumbing work. Great company!
Mike Gaskell was extremely friendly and super quick! Thank you so much!
Great service! Had washer hookups done! Was able to come the next day which was exciting! I would call them again for other services 😀
Knowledgeable technician. Friendly. Caring. She explained everything thoroughly so I knew what to expect which helped me make good decisions
First time using this company. Very happy with the service and we didnt have to pay outrageous prices. Definitely well use them again if needed.
Mr. Gaskill’s service was professional, courteous and friendly. I feel fortunate he arrived, on a Sunday, and knew exactly what the situation was with our HVAC. Also provided tips for maintenance and upkeep. Thanks, Michael.
I had heard this company was really good based on some co workers. However my experience wasn’t good. The guy was on time and was professional, however I was quoted $489 dollars to replace a 1.5 foot piece of 1/2 pvc pipe. I have the pvc cutter, the 1/2 inch pipe, couplings, pipe cement and purple primer. It didn’t seem to matter tho. If I could do it myself I would. I am very upset at the waste of my time. I can’t tell you if it was because they didn’t want to do the job or thought that I’d be desperate enough to pay that amount of money. Either way I had the guy leave and I refused to pay the service fee. I feel like they should have told me what the charges could have been and I would have never had them come out.
Tech was nice And knowledgeable. The tech tried to upsell whenever possible. And the prices were high to me. He was on time and very polite.
Octavio was very professional and did a great job! Thanks for being timely and effective.
The gentleman Trevor was excellent and took the time to explain everything
Drew came and was friendly, professional and efficient. He was able to resolve all the plumbing issues and left every room he worked in spotless. Thank you!
Called Anderson to come out and unclog a drain. Arrived on time- was very pleasant and then could not fix the drainAND then charged me $339.00 dollars to NOT FIX THE DRAIN.I mean REALLY???Please go to someone else- I did
Jose was very professional and thorough....I would definitely recommend Anderson PHA to anyone who needs this type of service.... Thank you so much!!
Eric serviced my tankless water heater. He also found and corrected a major leak in my shower. He was skilled, knowledgeable, respectful and very professional. I appreciate his talent. I would definitely work with him again.
I have nothing but praise and gratitude from the excellent service provided by this company. Miguel and his assistant was very thorough, professional, and meticulous replacing my tankless water heater. He made me feel comfortable and reassured during the whole process. Thank you so much for your service. I will definitely use this company again for any issues.
Will be our go to forever now with plumbing needs what a difference in experience going through this company!!! You guys rock thank u for fixing the water heater today! Ur service professional was great, very informative and customer service on a scale of 1 to 10, 10 being the best he gets 100!!!! Thank u!!!!
Ive used Anderson for over 10 years, for plumbing & A/C services. work has always been professional with care taken to my property during their work. Quality of work is excellent. I will admit they can be expensive but I pay the overhead as (IF) something ever did go wrong I know theyll be there to answer the phone & correct the problem
Professionals who communicate well with clients. Repeat customer!
Kristina was on time, professional and extremely friendly.. she is a true asset to Andersen plumbing.. she has a bright future in any endeavor she will undertake.. loved her!!!!!
Eugene was pleasant, professional and thorough … very happy with his work.
Great place great people . Glad to be a employee at andersons!
Gave a clear evaluation of my situation. I appreciated his assessment.
Sunday March 21 2021 @ approximately 11:30 amTheir employee flipped off my family today while in Lemon Grove on our way to church.Truck #165 ran the red light on the west bound corner of broadway and Massachusettss.We were already in the intersection of Massachusetts when he did this. So I had to react quickly and apply my brakes very stongly to avoid hitting him. I then honked my horn and went around him. As I pulled past he flipped us off.He further doubled down when he pulled up along side us again and stared into our car while laughing at us. My wife and my 11 year old son witnessed his behavior.This employee should not be on the roads much less in customer service. A VERY negative face for the company who prides themselves in WOWING clients.Very upset that my family had to experience this today.
Garbage disposal ok. Need to call electrician.
Fernando Sotupo was very professional and quick to find the problem. I will highly recommend Anderson to friends and family.
I had Anderson replace heat/Air water heater I am so happy Every year on the date for service there on set up a date an time no problem they have been great at being on time the office communicates very good with all question. THANK YOU ANDERSON
Excellent job very professional Paul was great thank you very much
Great professional and friendly service! I just wanted a tune-up/check for piece of mind before summer and all good.
We signed up for the Loyalty program to get our HVAC, and water heater, and furnaced serviced on an annual basis. We had the HVAC service today and were really disappointed. First, the tech arrived about 45 minutes after we got a call stating he was 20 minutes out. He also turned off the gas and refused to turn it back on, stating it was a CO2 risk. As he was leaving, he started trying to sell us on a new furnace and HVAC, pointing out all the costs we are certain to incur in the next few months if we don’t immediately upgrade both systems. When we said we were not interested, he replied “I’m a mechanic, not a salesman” but continued to try to convince us to sign up for new systems.
The tech was kind and professional. He took the time to explain the cause of the blockage and offered possible actions, that might keep my system operating as best it can. Thank you.
The service tech was great! Felt pretty stupid though that I paid $70 for something that shouldn’t have been done. That was why I called ahead and asked if it were something I could do and was kind of disregarded and told a service tech would have to come out. That was a little disappointing.
Octavio and his assistant were on time and resolved the problem. Would have them come again!
I have some replaced the old faucet. They completed the job, but the price is super high. For such a faucet, it cost me more than 700 dollars! I will avoid using the next time because of the super high price.
Quick easy and painless! Thank you for your professionalism!
I had Matt come out to check out my heater which is in the attic and hasn’t been used for several years. I doubt that it had been maintained properly in the past, and I knew it probably needed a lot of work. After Matt spent a couple of hours inspecting my entire HVAC system, it was determined that it needs so much work that I should just replace it. I’m definitely going to use them in the future when I can afford to replace it. Matt was awesome and my experience with the company was great!
Was able to call for a warranty repair and estimate on another issue. After the tech left, we tried to call to discuss the estimate, ask questions several times and never got a return call. Send several emails to try to get a hold of someone and no response. In the end, we found another plumber to do the work and was much cheaper, same or better quality, and much much better customer service.
Called last minute and they were able to squeeze me in to get a toilet unclogged. The plumber arrived and was very friendly, professional, and knowledgeable. He made very quick work of a difficult clog. Highly recommend this company!
Repairman said furnace was not safe and led my wife to believe it had to be replaced. The gas company checked it and said it was safe. Had it repaired by another company only $300. Tim Speller
Very expensive. I strongly suggest getting comparative quotes. The plumbers did a great job, however, after researching the details most other companies would have been 15%-20% less.
My wife and I own a 4700 sq.ft single family home, which we purchased around 6 yrs ago. We’ve made systematic improvements and/or upgrades requiring the talents and experience of various professionals/trades. Although we’ve been most fortunate, in that, all the individuals/organizations we’ve selected were very good, the absolute top of that list are the individual technicians performing any of the plumbing-related projects we initiated. These men were all employees of Anderson PHA and it is truly a great pleasure to communicate how incredibly impressed my wife and I were (and still are!) with every aspect of each interaction (total of 4 different jobs). These tasks included both indoor and outdoor types. Some required a good deal of expertise; whereas others were much more simple. In every case the results exceeded my expectations. The men, who performed the work were not only highly competent, but also extraordinarily polite. They all represented their organization in the finest manner. The Anderson PHA screening process used to identify and hire employees is very good. I say this, since each of its technicians were excellent representatives of the organization. Based on these experiences I assess the entire team at Anderson PHA to be of the absolute highest quality. I have no need to explore alternative companies for the services I have used Anderson PHA and I’ll reach out to Anderson PHA for any future projects I initiate requiring plumbing, heating, or air conditioning expertise.Sincerely-Jim Hauske
Octavio was very nice and extremely professional. He cleared a toilet and 2 tubs in less than 45 minutes. He even wore booties to keep my house clean. They are also fare and reasonably priced. I highly recommend them
Contacted Anderson about two items; Service on a Toto Washlet, and Repair of plug on a bath tub. The Customer Service Rep was very helpful and schedule an appointment the next day. The Technician could not have been nicer, BUT that was the end of the good. The tub repair was easy, I need a new plug, but the Anderson price was $489, or I could buy the pug part at Dixieline for $9.99. The Toto issue was worse, they actually do not service theToto Washlet, instead I was given estimates for a whole housewares filter and descaling system for $6,6653. Why explain the problem if they dont listen I spent $42 for an opinion. No thanks.
We had an emergency issue (water leak) at our home which required us to shut off the main water line until it was repaired, so we called Anderson Plumbing to see what they could do. They were able to route a technician to our home right away, and Mike L arrived 30 minutes after we called. He was very knowledgeable, professional and friendly. We showed him the problem, he walked us through exactly how it would be fixed and he completed the job in under an hour. As new customers, we were extremely happy with Anderson Plumbings prompt response time and the excellent customer service Mike provided.
I really just needed the flush valve & the flapper stuff installed, and the old one taken out. First thing on the list was a completely brand new toilet! No thank you! I will go to Home Depot, get the product and repair it myself!!!
Very customer oriented company! My senior technician, Michael Gaskill, was super professional and knowledgeable about heat and cooling systems. He has decades of experience behind him. He took the time to explain how the systems worked and troubleshooted the problem in the most cost effective way. He was done relatively quick. Even took my call later for a quick question or two. A++ service and expertise. Highly recommend him and the company.
Chris was great, he told us the fix and made recommendations to save us money. He didn’t even charge us for snaking the drain. Would highly recommend.
Arrived earlier than expected, which was good. Listened closely to my concerns. Took the time to explain what he was going to do, then went right to work. He finished in a timely manner, had me inspect what he accomplished. Then asked if I had any concerns.The Service Man who was sent to my home was, courteous, professional, knowledgeable and personable. I would recommend this Company and consider them to be honest and a good value.
We had our annual VIP service on our tankless water heater
Eduardo was very professional did a super job. I will refer him to my love ones and friends.
Kristina was knowledgeable extremely professional a veteran of the armed forces and a complete joy to be around 👍
Prompt, courteous and efficient trades people.
My Service Technician, Jesse Salcido, did an amazing job. He was knowledgeable, efficient and thorough and friendly. He explained exactly what had to done, the cost and time involved. Clean up of the area included. I am very pleased with his workmanship as a representative of Anderson Plumbing Heating and Air.
Johnny did such a great job with helping us solve our AC issue. He was punctual and thorough, and made sure to check all components to get to the root of the problem. He explained the parts we needed and why, and what the cost would be. He even called in to consult on a price and then used his own best judgment, giving us a very good rate for some wiring that had to be redone. He had the AC working good as new within a couple of hours. I also appreciated his respect for social distancing and mask-wearing during this pandemic. He wrapped up by encouraging us to do regular maintenance so we don’t wind up in this boat again. Thanks for your help, Johnny! So happy we get to enjoy our AC this summer!
On time, did the job, cleaned up. Took pictures under the house so I could see and understand what they had done. Sent a picture of the technician before arrival. Professional all the way. Our guy was Leo and I would recommend asking for this guy. No complaints whatsoever!!
They were able to come out on Sunday to repair water leak outside mymobile home. I was surprised but pleased. Eduardo was very professional and was able to go get necessary supplies and repair the same afternoon. He explained in terms I could understand what was needed and why. I was thinking while he explained that he would have to come back another day, but was able to do it same day on Sunday. I have used Anderson several times for plumbing, heating and air issues and always great service. I feel comfortable having them come to my home and feel prices are giving me good value for service. They WOW me.
Awesome job. Michael was great and very knowledgeable. Came out the same day I called as my mother has pulmonary issues and needs air conditioning. So happy. Would use again and again. Thank you!
We were so happy about the $53 drain cleaning we decided to try them & support female owned businesses, they cleared the drain & left. We had to have them come out the next day for the same issue, we were not charged but Brian came out with camera looked and stated they can dig and clean it out to the drop where it goes into the city line and all the sudden it was over $3,000 but there would be a $95.00 senior discount. They came out again the following day and dug up the yard, they explained that they were wrong about where the city line was, but removed a portion with roots inside but the outside was intact, they told us the camera showed that another pipe had collapsed and needed a reline for another $7,000 and would come back in 2 days for that. The next day we called are regular plumber, who charges more than $53 (remember you get what you pay for) he cleared the roots to the city line & showed my husband the pipe while he was looking at and it was intact with no sign of collapse. Anderson Plumbing told me it would cost $10,000 to fix an issue that my regular plumber charged me $250 to fix!!! Obviously we canceled the reline. Really a bait & switch! On the positive side the crew that did the digging & filling were very professional. By the way we did not get the senior discount we told we would get from Brian. Very disappointed, will not look for a cheaper drain clean when I have a great plumber already.
Very polite very honest clean and professional thank you !!!!!!
Knowledgeable and professional. Upstairs and downstairs HVAC inspected and cleaned, ready for summer. John
Very happy with the service they provided. Polite and professional. Julian and Abel were very helpful and explained what they were going to do and did exactly that. Would very much recommend this company to others.
Anderson plumbing is the only plumber we trust. Weve wasted so much time and money in the past with the other guys. Andersons employees are absolutely trustworthy. They even give you tips on how to do small projects yourself to save you money. They are not out to rob you like the other guys.
Everything, from my initial phone call to when the technician drove away, was efficient, customer centered, and professional. Other than the sound of water running freely through my drains and some water from my faucet on the sidewalk, I can’t even tell that anyone was here. On time, charged as promised, and the technician was very polite and friendly.We had our kitchen drain line jetted.
Mike did an outstanding job of cleaning out the drain
Basically had my water heater go down for a pilot valve. Called Anderson Plumbing and asked if I could get a quote. They told me they can come in the same day to quote and diagnose, ordered the part, came in two days later and fix it. Fastest, easiest and no doubt professionals!!! Best in San Diego!!
Ken provided excellent customer service & fixed the bathroom shower faucet that would not turn off. Anderson Heating & Air was the only plumbing company that would provide same day service even though it was an emergency. Daniel who 1st answered the phone was excellent!
Very responsive communication. I described my problem via the website chat box and was able to make an appointment for the next day. Service tech was very professional, explained the necessary repair in straightforward terms, wore appropriate safety gear, and verified the repair promptly. Payment was all electronic. Quoted cost for replacement of the dual capacitor was $289 total. Check the website for specials--I got a free diagnostic with repair, which would normally be another $68. Will call them again for future repairs.
Mike was very professional at time of arrival . He explain everything and what the problem was . Most likely I will have you give me a estimate down the road ...
I have been a VIP customer for many years, and appreciate the plan which insures I keep all systems running efficiently. David was out to service the air conditioning system today. He was very thorough, professional & friendly. The added “sanitation service” offers the client a feeling of Extra Confidence in attempting to optimize the home environment. Thanks for the service!
Our Furnace wasnt blowing hot air so we called the number on the magnet on our furnace. It was Anderson! Well, the technician came and told us the problem was the thermostat. And also told us our duct was leaking carbon monoxide, and and the wires were backward. And of course, we needed a new system. 60 minutes later, our heater still didnt work, but she had us certain that we needed a new system, from them, NOW. The technician told us to go to Walmart to buy a thermostat because hers would be $400. She left, and our heater didnt work. So we called someone else. He plugged the hole that was spewing out Carbon monoxide, he fixed the backwards wires. and he said Yes, you need a new system. Then he replaced and installed a new thermostat for a great price. Yes our system is old, but it still works. We will replace it when we are ready to replace it, we will go with the company that listened to us. Anderson, Sometimes you make more money when you listen to your customer, and leave only doing a small fix. I felt slimy and manipulated after talking to each one of Andersons workers. Who wants to feel that way? WHO???!!?!?!?
This was a plumbing checkup including the tank-less water heater, which Anderson flushed. Got some good information from the technician and he was very quick, polite and professional.