Cr
Crew Transportation Services, LLC
10 Liberty St, Edison, NJ 08837, United States
Comments
sh
Review №1

Leo came to my rescue and before towing it to the auto repair shop he managed to fix it and no tow was needed!! Really good guy and came earlier than the time given.

Al
Review №2

Every time the best price in the area 💰💰💰Safe money and go too Delta Gas station at 35 Sylvan Ave. in Englewood Cliffs NJ

Mi
Review №3

They did an excellent job shipping my car from Texas to NJ. Fair price and had it here ahead of schedule .Very responsive and even got the car cleaned before i got there to pick it up. Highly recommend using them.Happy Customer

Te
Review №4

NOT ON TIME VERY unprofessional ADN THIS IS WHY THEY RECEIVE SO MANY BAD REVIEWS VERY BAD DO NOT USE THEM. IM A BUSINESS OWNER I BUY CARS ADN SELL AND I USE THEM ASA TRANSPORTER AND THEY ARE VERY HORRIBLE NO DEALER SHOULD USE THEM

Re
Review №5

Mike the manager he needs to relax with his manners. He is extremely unprofessional I WILL NOT RECOMMEND ANYBODY TO GET THEIR BUSINESS THEY ARE ALL LIARS THEY STEAL STUFF FROM CARS THEY NEED TO BE UNDER investigation. SCAMMERS

Me
Review №6

THE DRIVERS AND MIKE VERY UNPROFESSIONAL THIEVES THEY WILL STEAL MONEY AND PARTS FROM YOUR CAR BE AWARE

Br
Review №7

I have worked with them for over 11 years as a transporter for my job. They always give me a fair price and fast pick up dates. If there are ever any issues I am notified immediately and the issues are rectified properly. I would recommend them highly for local or over the road hauling, they are professional and easy to work with.Stephanie DeVivoEnterprise Fleet

Ob
Review №8

Wow, this company actually deserves a one star, not even. When you first call them, they’re all nice on the phone and more than happy to help take your order but after they pick up your car, they start with the run around. They’re definitely not professional at all; Mike(the manager) started arguing with me telling me that he’s doing an exceptional job and I should be happy he’s getting my car to me in 7 days even tho the car is still not here yet and it’s already been 7 days. He gives you one date today and the next day he’s changing his word and then when you call him on it he’ll deny it and get an attitude over that. I AM A PAYING CUSTOMER, it’s not like you’re towing the car for free. Their prices were even higher than their competitors but they guaranteed me early pick up and delivery that’s why I went with them and that’s not what they provided. I made a mistake by not reading their reviews and because of that I can only blame myself. I would have never dealt with them if I read the reviews. So if you’re lucky enough to read this review, please STAY AWAY FROM THIS COMPANY

Le
Review №9

Cost efficient way to tow your car long distance. Customer service is responsive and very professional. I used them based on a referral and they did not disappoint.

Ja
Review №10

Lost keys for the car bad experience

Da
Review №11

Top quality service all around. Competitive prices with fast and friendly customer care. Very knowledgeable in all aspects of the industry, and will take the time to explain and answer any questions you might have.

Al
Review №12

Open on Saturdays too

Da
Review №13

TThis place has two stars for a good reason while I was on the phone the lady began to speak to someone else in a different language disregarding that she was already on the phone with a customer not only that when I told her I needed towing she told me it would take one to three business days for them to get to me when I live in the same town shut this place down they do not deserve anything

uc
Review №14

Mike and Moe are trained to steal and take advantage of people. I had to involve the police after they shipped my two vehicles and told me that they lost the title. It has been over one year and no response from them. I have no option than to sue that Company for stealing by trick...Sad

Ni
Review №15

Would like to thank Ashley for fast and professional service. Thanks to Mike for keeping his word, told that will deliver my car next day and he did. Will do business again. Good customer service and fast response. Thank you so much.

Vi
Review №16

Horrible job in 2 (TWO) of my partners cars... In the same week! Told us they pickup but, just after we saw the storage fee charge on the account, just after calling them, we found out the cars where never picked up!! Not Good!

Ri
Review №17

Competitive prices, and Mike is a great guy to work with.

Pa
Review №18

Please don’t do it. Stay away from these guys. They are the worst and will disappear with your car for weeks Bunch of liars. Please don’t find out for yourself as it would be very costly for you.

No
Review №19

I wish i read the reviews before dealing with the crappy company. They should be shut down and stopped from ripping people off. Dumped my cars at storage for 2 months without notifying me, while I was told my cars already shipped, and wanted me to pay storage fees. Moe did his best but Mike is just not a professional. He is very rude. Mentioned this company to a friend and he warned me immediately but it was too late. Overall avoid THIS PLACE...unless you have money to spare.

Li
Review №20

PLEASE PLEASE NEVER hire this company!!!! This is my first time writing a review on anything because I just had a devastating experience with them. They are totally dishonest people. The driver (Sal) delivered my van and as he was unloading it he damaged my rear bumper as he was backing up and hit the gate. He said he was sorry and asked me to get an estimate and he would take care of all. We both noted the damage on the delivery paperwork and when I asked for a copy he said there was no copy to give me and I should take a picture instead. He repeatedly said not to worry about it. And now that I tried to claim an insurance, he totally denies the incident. I COULD NOT believe what he said. I spoke to the owner of the company and he was totally on his drivers side. He said I dont have enough evidence to prove the drivers fault. They even have the delivery paperwork in front of them with my notes but he said it doesnt mean anything because the signature on the paper is not the drivers. UNBELIEVABLE!!!!! Not only they dont acknowledge their fault but they dont even allow their insurance to take care of the situation. I will NOT let them get away with this!!!! BE AWARE!!!! JUST DONT USE THIS COMPANY!!!

Fe
Review №21

Stay away from this place, they will damage your car during delivery and then say they didnt do it

ya
Review №22

I wasnt impressed with their services at all..it took them 6 days to ship my car from New Jersey to new York.

Sa
Review №23

NEVER EVER!!!!!!!!!! Use this company for a lot of reasons, Fisrtly my vehicle got damage on this guys yard before it was shipped I have picture evidence to that... secondly, booking rate not bad but other fees crew towing will charge you will make you wanna run!Lastly, whoa this Mike guy is just very very #Rude# his staff always try to be professional but this guy is out of the world... shameful

lu
Review №24

This is a very terrible company. They are bunch of liars.... Told me my cars wont drive and forcefully diverted my cars to their sister company; eastern logistics to containerize at exorbitant rate. Collected part payment for the container and ended up selling off the container with 4 cars inside without my consent. Bunch of evil people.I strongly advise you to stay away from this company.

YA
Review №25

Very irresponsible company. I had them pick up a jeep from me when the jeep arrived it was missing the hard top. Raul said to me that the loader from IAAI auto auction gave them the jeep with no top, but the surveillance video from the auction shows the vehicle loaded in the car carrier with hard top on. Spoke with crew towing owner Mike and was very rude and refused to make good on it. Consumers beware if you book a vehicle with this company they have many other competitors with excellent reviews out there. Just do your homework before you use this company

ja
Review №26

I paid them on May 15, 2020 to transport a vehicle for me from NJ to TN. they picked up the vehicle on May 18, 2020 and as of today Jun 25, 2020 I have not received the vehicle I will never use them again and I dont know yet but maybe Ill never get my car maybe I should be thinking about reporting it stolen.

Je
Review №27

Great service, and fair I would reccomend them!!

Ca
Review №28

BE AWARE !!!! this company does not help customer in any way, but to charge you and take advantage of customer you will be on your own, instead sign up with central dispatcher better service better prices, hopefully they see my review and think, why people are leaving bad review, and improved they relationship with customer, try to work with them dont leave them hanging their own,

Am
Review №29

NOT recommend their service to anyone. Really Rude CEO. Manager speak bed word on phone and lying on phone about delivery . This is my first time review but I want to share about this company never ever hire this company .

Ef
Review №30

Awful company. Stay away from them. I’m still waiting for my car to come from New Jersey to Albany,it’s been two and a half weeks since they picked it up and everytime I call they say it will be delivered tomorrow. I’m so frustrated as I have to walk to school everyday and it makes no sense why they lie and they are so disrespectful it’s like they don’t care!! PLEASE STAY AWAY FROM THEM

T
Review №31

VERY UNRELIABLE THEY WILL TELL YOU THAT THEYRE PICKING UP YOUR CAR TODAY AND LET IT SIT IN THE AUCTION FOR DAYS EVEN A WEEK TO TAKE STORAGE. NEVER DOING BUSINESS WITH THEM AGAIN I HAD ENOUGH OF THEIR BS

Ya
Review №32

Dont drop car off here...these ppl dont know how to keep there word 🛑🛑🛑🛑🛑

Ja
Review №33

Customer service is complete garbage. They held our car for over 3 weeks kept postponing delivery!

Do
Review №34

Great Company Great Communication 5 Stars across the board thank you for all your help !!!!!

T
Review №35

Drove on NJ17 this morning seeing crew tow truck speeding and riding up everyones rear and changing lanes in and out without signals. Headphhones on driver nearly causing many accidents. Dont need this on our roads Crew Towing.

Ta
Review №36

I wish i could give them some minus stars, but anyone wants a good advice: STAY AWAY!!! i mean it.

Ra
Review №37

Never recomend very unreliable 0 stars

Ji
Review №38

Horrible service. I ended up paying extra money for their negligence and mistakes. Will NOT recommend their service to anyone. Rude CEO.

ja
Review №39

They deserve negative star review... they were my number one towing company since I used to buy many vehicles from next door to them. Their price at first was ok to me but then after I would call for a price I had someone call with a different number to ask about the same exact vehicle from the same exact place found out they were using me to their max and ripping me off. There is a big difference between them giving me a price of $750 and then a few mins later about the same exact item from the same exact location for $375. They probably made over $70,000 just with me!! When I confronted Mike the owner he reassured me if I kept using them Ill be satisfied; and so I used them for a few more cars after that but wouldnt care much about timing or condition the cars would arrive in. What ended this was that I had just bought a car for me and it was so valuable to me. The car wasnt in a bad accident at all. They delivered it to me hit. The driver door broken as if someone got looked out and broke the door to get in. The lights were stolen off. The CD player was stolen. The windshield was broken. Two seats were missing. And while the forklifter put the car on the tow truck, in mikes yard, he damaged the bottom of the car hitting the transmission and fuel tank, engine. My car is totally destroyed. Before the car was off the tow truck on the day they were delivering to me, I contacted the original place I bought the car from and they checked their surveillance cameras and saw that mikes crew messed up the car. Called crew towing and spoke to Mike; he said to go screw my self and he isnt paying a penny for damages. They shouldnt be in business ripping off people like this. Very unfair.

Ro
Review №40

Good company on time payments!!

Vi
Review №41

AVOID THIS BUSINESS LIKE A PLAGUE!!! I REPEAT, AVOID THEM AT ALL COST!!! THE MANAGER IS A LIAR & A THIEF. THE OTHER STAFF ESPECIALLY ASHLEY ARE DECENT PEOPLE, BUT THE MANAGER MAKES ALL OF THEM LOOK BAD WITH ALL THE DECEPTIVE PRACTICE & AWFUL CUSTOMER SERVICE.

ab
Review №42

Serious attitude, lack of transparency. Just another tow company to avoid

Ou
Review №43

Crew Towing is very very unreliable, promised to deliver my car to NC from NY for more than week now, they never did and my car is still sitting in front of my house in NY the day they supposed to deliver it to me in NC. I’m stranded in NC, can’t move around, can’t do my job. It took them about a day or two to debit my account immediately we concluded the transaction via telephone. I will never recommend anyone to patronize them. Worst service ever- Mr. Ojo

Tu
Review №44

Never in my life will I make this awful and stupid mistake of choosing this useless company. I am really going through hell with them right now. They have my car more than two weeks yet the lady cannot tell me when she is shipping my car...no dock receipt and no imminent date. Pls what can I do.

An
Review №45

They say one thing and do different! Cant trust these people!

Ge
Review №46

Raul ruined my life!!

th
Review №47

0 star with many minusis !!! Worst company will never use again for sure

Ra
Review №48

There prices very high compare to the descent services.

wa
Review №49

Still waiting on my car since the beginning of November

Ri
Review №50

They take forever and drive horribly.

Ve
Review №51

Never recommend

Jo
Review №52

Excellent service in transport of vehicles and motorcycles good attention

co
Review №53

Imagine. Ask others

Information
53 Comments
5 Rating
  • Address:10 Liberty St, Edison, NJ 08837, United States
  • Site:http://crewtowing.com/
  • Phone:+1 732-634-2478
Categories
  • Towing service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–1pm
  • Sunday:Closed
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