James usually does my manicure beacuse I get a lot of hang nails. Im very basic so I do not do coffin, acrylic, or rhinestones. There are other ladies who specialize in those type of nails such as Rosie. Each person is unique in their own way, so I would suggest to ask or look so you can get an idea who will work better with you. Ive seen some of the reviews in reference to the customer experience. To each there own. I fully understand everyone but its their personalities. Plus its hard to hear with masks π·. Im not excusing them but I only do my nails with James beacuse he honestly does a great job. My pedicures it doesnt matter with whomever is available.
Where to start, well as soon as I called to make the appointment the lady on the phone(turned out to be the owner) was rude. Still I gave it a chance & went. Walking in wow, itβs crowded they donβt have room for anyone to wait inside & the guy James was extremely abrupt & short. Next, employee who did my pedicure (Martin) did not take his time & even missed critical steps for a pedi! After that employees were literally arguing about whoβs turn it was for next customer. Mind you customer was right there. & James had no problem yelling either way. They should charge less for this horrible service. Please go anywhere else but here.
Exellent Sevice clean enviorment, I recomend Tere she does the best pedicures π€©
I went in needing a refill and a pedicure. First off the the wait time was a while. When I was finally attended to get the refill on my nails, the guy who did my nails was very rough while pushing my cuticles back and filing my nails. But the part that upset me was the pedicure. The guy who did my pedicure, cut my nails so badly. He used a nail drill to file the top part of my toe nails and did not even cut the cuticles. Then when he was removing the minor callus I had, he used the cheese grater looking callus remover and used that on my whole foot and was pressing hard.I was so frustrated with how hot it was in there, the long time I waited, and the service that I was ready to get out of there. Once I got home, I removed the sloppy nail polish and fixed my toe nails myself.
LOVE my nails. James did my nails and they came out exactly how i wanted them. I got an ombrΓ© french coffin set with line designs and rhinestones. came out perfect. 10/10 recommend. everyone was nice and very professional.
Love this place. Been a customer for over 10 years
I went in for a Pedi yesterday,staff was friendly,very clean place of business however I went in and clearly asked for a shellac french tip Pedi and I didnt get what I asked for,I ended up getting my full nail painted white and when I told the person doing my Pedi that I had asked for french tip the reply he gave was that he had an appointment and to come back tomorrow. Im not one to complain but the fact that it wasnt fixed right there and then and having to go back the next day was upsettingInstead I went to another place to get what I asked for,right after I leftits not the fact that I paid two places to get what I went in for its the fact that the professional shouldve paid attention to my requests. On top of it all the polish was on my skin not once did he clean the polish around my nail. Super unsatisfied!!!!
The gentleman who does my sisters nails does a great job and is really nice every time we go their.
This place is awesome! Super friendly and creative! Recommend to everyone for both pedicure and nails!
Excellent staff. Timely and extremely hygienic. A well managed business with high quality customer service.
Hospitality was OK. My nails were perfectly done my james. On the other hand make sure to ask for prices I was over charged on the pedi $10 more. I decided not to say anything because money comes and goes and karma will get them soon. And I just read another review stating the same thing, so this may not only have happened to me in one day.2 stars for stealing money.So I did not a leave a tip of that reason because they had already stoled $10
I went in at 5 I just wanted some simple acrylics 3 people went infront of me I left at 7pm still with no nails.....
Worst place I ever in my life been too!!Not only is it very unsanitary i walked out with cut nails because the little boy didnβt know how to do the shape I wanted which was not coffin but they insisted on coffin ! Then before that he got my nails crooked and before that I waited 30 min with cold feet on half finish job finally got someone I understand family owned businesses but the professionalism wasnβt there !!!! I shoulda took a step out as soon as I saw the place but I wanted to be a nice person especially with everything happening but keep in. Mind I called for price and also confirmed price only to be charged 10 dollars more 15 for a pedi I didnβt get while waiting for a full set my feet were basically just washed which I had clean feet a way to ruin my birthday !
Old lady was doing good in the beginning, then started rushing, so my nails were totally messed up! 10/10 wouldnt recommend.
Always the best service!! My favorite place!! π―π₯πππβ€
Shellac peeled off my nails twice. The lady didnt know what she was doing. Horrible
Not happy with my mani, pedi. I stopped in several days later & the owner did her best to rectify my experience
If I could rate this place a zero I would. I have been coming here for the past 4 years. I normally get James because he does acrylics really well. I went last Saturday and the owner did my nails this time. I asked for a simple square shape with pink polish and she DID NOT DO A WELL JOB !! AT ALL !! My nails were not filled right, and I had a lot of bumps on my nails, they looked like DUCK NAILS!! NEVER AGAIN am I coming here !!
Toes and nails was done great. She listened to what I wanted and did exactly that. The only problem was she was paying more attention to her Facebook and phone and took even longer then what it should of and my skin would get caught by the file when she would do this. Otherwise, they did great
I love Valley Nails! The BEST service in the valley! They treat you like family β€οΈ
HONESTY THE BEST!! Always my go-to place and got my nails done for my sweet 16. Everybodyβs amazing and they give off a great vibe! Very fast and attentive! β€οΈβ€οΈβ€οΈ
Love this place! Very professional and talented Staff
Mind you that the person that did my nails was the owner. She has no skill whatsoever. My nails came out bumpy and uneven. Very little acrylic was used. She accidentally scratched at some gel paint on my thumb nail and didnβt bother to fix it. Had me cure them under the UV lamp after she had messed it up. Worst place ever.My request was kept simple and short, I had decided to go in for a medium length coffin tip and received basically a short French tip. On top of that, I saw how she didnβt care for the fact that my nails were literally coming out crooked. I made it a point to mention this to her several times and her answer was always, βOh when the acrylic goes on itβll be okβ. Thatβs not how this works at all, I hate my nails because they were supposed to look like a clean job. For what I got done I was overcharged. She burned my fingers a few times, which I also let her know yet she kept doing as she pleased. I have an injured wrist, yes I told her to be gentle, and it was as if I had told her to play arm wrestle with me. Very unprofessional and no skilll/technique whatsoever. My nails were out of shape and uneven. For how they turned out I shouldβve just left when she βcut the shapeβ before the acrylic was laid. Biggest mistake was going here. Never again.
First time going to this facility service was excellent very professional my nails came out awesome really enjoyed the complimentary champagneπ₯
Great service especially with my appointment
Best in the valley! The shop is super clean, and the service is excellent!
I always get compliments about my nails. So I strongly recommend Valley Nails. Their service is spectacular! They do amazing work on pedicures and they even make cute drawings on my nails when I get shellac. Martin is hilarious and both James and Jonah are so professional. Love you Valley Nails, May God continue to bless you!
If I could leave a zero, I would. Customer service is horrible. Thereβs a lot of Spanish speaking people and they are always using bad words in Spanish. They are always talking down on the owners in front of clients. Very UNprofessional. Lady took nearly 3 hours on my refills. All my nails look bumpy and NOT smooth, I got home and bit them off so I can get a new set somewhere else. The nail tech kept getting distracted by the girl next to her or going to her phone. Very disappointing. To top it off they overcharged me $6 on my total, I called and all the guy had to say to me was βoh idkβ they didnβt go into detail as to what service I got nor ask how they can fix it. Very poor and dirty place. Overall would NOT recommend!!!!!!!!!!
Iβm not one to complain I donβt like to, Ive been going to valley nails for a while. They have a kind staff but the nail services are okay. The owner and James are the best. Today I went in and was there for almost two hours. My nail tech would constantly stop on my nails and use his phone for several minutes just texting. I asked for rounded shape and wasnβt pleased with the work. He didnβt seem like he knew how and when I saw he kept looking at a picture I knew he wasnβt familiar. I offered to change my shape but he insisted he could do it. I think employees should know how to do all shapes and should use their phone only when they can not during a clients service and abruptly in the middle of it too. Sweet people but the work wasnβt the best. Too little powder on my nail itβs see through and flimsy.
Would have given this place a 5 star..for there inventory and variation on nail productssorry was wrong location of valley nails..so sorry
Had my nails done and James did a great job.....I love how they came out....I recommend this place its a very friendly atmosphere and the work is great!!
Have had my nails done by ValleyNails in Edinburg for over 20yrs & will continue going!Environment is very inviting & employees are always willing to work to customerβs satisfaction!LOVE VALLEYNAILS π
I love this place.
I would have given them 5 stars . I simply love Magee who does my nails. She is extremely creative and I get 5 star nail art and shellac .The owner or the supervisor I am assuming was very unfair with the pricing this time that I went there. There was no logic to what he said the price was. I paid $60 for nails with nail art and 1 shellac color. He first said $65 and then I told him in the past I had done complicated designs and 2 colors and I was charged $50 or 45 . Thats when he brought it down to $60.All this is based on his visual calculation and judgment because prices written on their walls are in the twenties. I think that was very unfair and makes me sad and upset because I like going there and I like magees work. I would have tipped her more if I didnt have to pay the over price. Not fair!
Best nail service great customer care just love !
I follow them wherever they go. Calming and beautiful with great work. π
Not from the area and I decided to check it out because of the reviews it got. I got a pedicure and acrylics on my nails My pedi was ok but I have gotten better. I got yellow acrylics and if I can go back I wouldnt get them. The quality was poor, even the UV light didnt work. The messed up on my nail and didnt bother to fixed it. Over all its overpriced for the quality, I have gotten so much better from an area that charges less.
Had not been to valley nails in a while.never again will i go. Feel bad for the owner .wome. working there were talking about him in spanish and other coworkers.complaiming they didnt want to do a certain cumtomers nails. To top it off my nail fell off a 5 days later.besides the bad work, the bad vibes from the workers are even worst.
I really love this place. They are fast and do a wonderful job. π
The chemical smell is very strong needs more air circulation
Great customer service. They take really good care of their customers. Highly recommend this place
Make you feel welcomed with whomever you go always beyond satisfied with their job
Love getting pedicure with Martin
Good service. Fair prices.
Honestly the best customer service I have ever experienced at a nail salon by far! so respectful and kind plus they did a fantastic job
Always quick professional and friendly. And very reasonable prices.
Ive been coming with them for many years and theyve been awesome.
Is my favorite place to go pamper my self n relaxing when teresa is working on my toes love the place good services
Awesome job on my nails. Will definitely be back
I had a great experience here! Vanessa did a fantastic job with my nails and was very friendly!
Great Customer Service, they take there time in doing arcylic nails. But, they do an Amazing job and they last long.
Pedicure and a set of coffin tips, service was good but nails started coming off on the 8th day . Ridiculous. And then they wanted to charge me $3 for each nail if I wanted to get it re-done . Wonβt ever go again .
Went as a Walk in had excellent service great job on my pedicure Teri and Love my nails James :) Blessings to you both.
Tere did an amazing job!
Amazing customer service, detailed work and design...love it.
Love to get my nails done here they do the best
Rosy did our nails and she was great will defanatly be back with Rosy she is awesome!!!! Loved our nailsπ
Had a pedicure and manicure today @ Valley Nails wonderful experience. I made a return appt for next week. Pricing very reasonable.
Ive been going to Valley Nails for a very long time and Rossy provides exceptional service everytime!!! Love this place.
Great nail techs always friendly and quick Service.
There so great at doing my nails and the colors are so beautifulβ€β€
Great service and π professional persons
Love the service, friendly relaxed environment.
I was nervous to try out a new place, but Joelda did an amazing job. So I will be returning π
Both of my girls loved their nails.
Best manicures and pedicures,staff is super friendly.acrylic nails are great and guaranteed owner nelly and staff experienced and professional two thumbs up 5 stars.
Martin wasnt in so Jonah did my pedicure. Great job!!!
They do nice nails n cheap
Wonderful place amazing service
GREAT SERVICE βΊ
Great place for any type of nails
They do a wonderful job
Its an awesome place to relax and be beautiful πππππππππππβ€π
Best place to go for nails and pedicures !!!!
Please update you Sunday hours on Google !!!
I love my nails
Fast service..
AWESOME
Friendly service
Great massage
Love the new place !!!! Love the staff !!! Love my nails !!!β€
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It was fast and pretty good service ..
Good attention
Very friendly and affordable prices
I love the attention, it does an excellent job, the nails are very beautiful and they take great care of you. I love this. attend you
Very good service the girl who attended me very friendly
Very bad experience Very bad work