These guys are the best! Great service, great prices, and most important, high integrity people! Not like most dealers or national chains that will push for unnecessary repairs... you can feel confident that they will shoot straight, tell you how it is, and give you options. Absolutely my first choice for any automotive maintenance or repairs, and love referring them as they never disappoint!
Great service, even greater mechanics. Brian was very helpful!
Reviewing experience of getting an oil change. Extremely fast and cost was market rate or maybe even below. Staff was helpful and kind, this was my best oil change experience.
Normally happy with my experiences here. But I wont be back. Noticed a puddle of oil under my 2020 CR-V along with a dropping cover. I immediately took it back to Grandview and they fixed the issues. They informed me that the drain plug was not tightened properly and there were screws missing from the cover. Thankfully this didnt end in a catastrophic engine failure. I was driving the vehicle for a couple weeks before noticing the puddle. This was the second oil change on my new vehicle... A very common vehicle that Im sure they perform this service on daily. I probably could have excused one of the two issues... But, I believe that combined this equals incompetence. They have lost my trust.
Nice guys. Efficient, and work fast. Great turn around and......their weekly words of wisdom are great. So go rotate and change oil. Ok?
Had snow tires changed over to regular tires. One tire damaged due to change over after 3 times and had to be replaced. Cost of new tire $190.00 plus tax. My feeling is they could have been more careful changing over tires to prevent this happening. They could have given me a discount or coupon for a future purchase. Tom H.
Great experience! In and out for a tire repair. Front desk and technician were friendly and knowledgeable. We will be back.
Wonderful place, Wonderful workers, very friendly and polite got in and out in less than 10 minutes, very convenient. Will be going there from now on
I always take my car over there. No complaints about their service. They are honest and their prices are very competitive.
They were very kind and helped me quickly. They offered me a discount since it was the first time I went there. Also..gave me a free carwash. Very professional and care about customers. I wont go anywhere else now!
I’ve been coming here for over 15 years, the staff here are always kind, quick, reliable, and friendly. Plus they give a car wash after their services too which is nice. Highly recommend
Service is beyond excellent. I highly recommend them.
Always the best service at grandview - Vernon. They are quick, knowledgeable and don’t force unnecessary repairs on you. I’ve gone here 15 years and don’t see myself taking my business anywhere else.
I stopped in to see if they had jumper cables, they actually came and helped assist with a portable battery. They assisted a resident at the building next door. Community Service at its best. Thank you.
Ive been here twice now and both my experiences have been excellent. Their oil change service is very quick and it comes with a free car wash on site. The people are kind, the waiting room is comfortable, and its next door to coffee if you want to kill two birds with one stone. Sometimes I feel like I pay for oil changes begrudgingly but with this place it doesnt hurt so badly.
Have always had a good experience with Grandview. They seem to be reasonably priced and have been great to work with. Love that they give me a shuttle ride to and from my home. Definitely recommend.
These guys are the best! I would highly recommended this place to any one! Management went far above and beyond for me! Thanks guys!
Great place for maintenance services as well as fixing car troubles. Professional and helpful!
I’ve been going to Grandview for about 3 years, and have been incredibly satisfied with them! I started there just getting my oil changed, and now go there for everything for my car - battery, new tires, mechanical work. I feel like I’m treated as family. They’re knowledgeable, very professional, and I really feel they are trustworthy and treat me fairly. I highly recommend Grandview for all car needs!
Love this place! Quality work at a fair price!
Don’t normally write reviews but felt the need to after the service I received. I used to live in the area and got some work done on my brakes. I have since moved to another state and there was some issues with a part they had fixed about a year ago. I called them and they took care of the warranty process and shipped the parts across the country to a different shop at no cost to me and saved me over $1,000 no questions asked. Great service.
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I made an appointment to have two new tires put on. I dropped the car off and asked how long it would take. They said 30 minutes. I said I would come back in 1.5 hours. When I came back they said they had not even started. I indicated I needed my car that evening, so really needed it soon. They said they would start working on in a few minutes. After waiting for half an hour, they came over to me and said they had bad news....they didnt have the tires, as the delivery driver was late. That was it...they really didnt seem too apologetic.. as the mechanic backed my car up to the front door, got out and literally tossed me the keys.. he didnt say a word! A simple apology would have been nice for my wasted afternoon at Grandview.. Left very frustrated (and without my tires) . 1) why didnt they call or tell me they were running behind in the first place 2) why did it take them 30 minutes to tell me they did not have the.tires 3)they had several days to get the tires, as the appointment was made well in advance. Very unprofessional.
Great place, friendly workers, I never have to wait long.
Quick oil changes
Might be the best car maintenance shop Ive ever been to. Very friendly and reasonable. Nice guys. Clean place. Thanks for helping me on my T-day road trip!
Bought my elderly mothers car in for service .the typical old lady Buick lesabre! they looked it over,did oil change quickly and at decent pricevery good service
I have been going to Grandview for 7+ years now and they are still taking care of our 17 and 14-year-old cars. Neither shows any sign of needing to be replaced anytime soon.Their pricing is competitive, and they never recommend more service than I need. The local shuttle and car wash are nice perks!
What a great experience from my initial phone call & service options to the time services were completed. I spoke with several folks from start to finish, expectations were provided and Grandview delivered all the way. These snow tires went on my daughters car (high school) and we are all very happy with the performance and safety provided. Thank you GrandView Vernon Staff and Management.
The team at Grandview stands behind their work! Integrity+++Jason was professional, caring, and quick to respond to my concerns... and Im glad I finally found an HONEST shop to bring my cars to.My vehicle had issues after an oil change and they immediately took responsibility, provided a loaner vehicle, and made sure my vehicle was returned to me in perfect working order. I will not hesitate to return for oil changes and any other work I need in the future.
Best place in town! Great service.
Good experience from me. Brought my winter wheel package to get balanced and rotated out for my summer wheel package. Originally was going to be more than quoted but after asking about it, the front desk employee checked into it and straightened it out. Came to $60, which is still a little spendy for a simple balance and rotation, but beats doing it in my cold garage. Would come here again if I needed to.
I came in with an issue with my steering. They quickly determined the issue, got me in immediately, and cleaned out my wheel wells. They also noticed a front light bulb out and replaced that right away, after asking me. They only charged for the light bulb and didn’t worry about charges for washing snow out of my wheel wells. All of the employees were friendly, informative, and willing to help me right away. It put me at ease knowing they wanted to help and make sure I was taken care of. Thank you Luis, Jacob, and the other gentleman who washed out my wheels wells (I’m sorry I didn’t catch your name!). I will definitely be back and recommend this shop to anyone. The hours are also great!
These guys do all they can to help you. Very knowledgeable and competitive rates. Thanks again for such a great service.
Found this place when I lived around the corner. I was tired of paying $100 at Valvoline everytime my car needed an oil change. I dropped it off and the workers were so friendly. I walked back home (about a 10 minute walk) and about 5 minutes later they called to tell me my car was done. They have an online coupon you can use each time. Since I was a first time customer I asked if I could use that discount as well. They explained they didnt usually accept more than one discount, but they gave me half of the new customer coupon and the online discount. Needless to say they had excellent customer service and Ive been going back since.
Good people, good service, and a great value compared to taking it to the dealership. 5 stars.Ive been going to Grandview for years. They are always knowledgeable and friendly. If you buy your tires there youll get free rotation when you do an oil change, which quickly pays for itself.
Again, they are the best!
Great service, friendly staff!
Last Friday I brought my car in for an exhaust problem. They were able to repair it by welding a piece into the rear exhaust area. Cost, $182, saving me from spending $800-$900 on a new system, which would have been the case had I taken it to a dealer. I have been getting good service from Grandview for many years. Quality work, honest people.
My wife Kim brought her vehicle in because the battery was dead. We dropped it off 10 minutes before they closed thinking it would get worked on the following day. They insisted on looking at right away and replaced the battery with in 15 minutes. Great job. Great customer service. Tim Murphy and his crew are outstanding. Thank you.
I was pleasantly surprised by the services of this shop. What I liked is that no appointment is needed for simpler car jobs, such as oil changes and they vacuum your car and check the tire pressure. As another perk, they also give you free car washes with services, which is greatly appreciated. I will most certainly visit this car shop again for the convenience and quality services.
Quick and fast walking service for my leaky tire.Very affordable as well! Thanks
Such a nice crew! Friendly and honest staff who has experience in handling all car repairs. I recommend them unreservedly and will be a regular if need arises!
Ive been going to Grandview for years--probably 6 or 7. Mainly for oil changes, but also for tires and maintenance. While you may be able to find cheaper auto service somewhere else, you wont save money. They do excellent work, and have never tried to get me to pay for a service I didnt need. I moved to St. Paul several years ago, but will continue to go to Grandview for everything I need. Highly recommend!
Was a rocky start. After a couple times back for the same thing, the staff was very accommodating in my concerns and very diligent with their work. I appreciate your efforts in figuring it out. See you soon :)
Grandview is phenomenal, my brothers and I have been using them for years. Recently my truck had a check engine light, they replaced the oil pressure sender and the light was still on, after replacing it a second time to ensure it wasnt a faulty part (which they didnt charge me for the second time) they called Chevy to check on my warranty and recommended I take it into a certified dealer to get fixed since it was still covered. Dan then helped me explain to the the Chevy dealer the issues I was having so I could get my truck fixed by them without the dealer double charging me again for a oil sender. These guys cover all their bases
My family has been going to Grandview for the last two years. The people who work at Grandview are trustworthy, fast, friendly, and professional. It is the ideal place to go. You can trust that they are giving you the best information, that their prices are reasonable, that they are fast, and that they will work with a kind and professional attitude. I never go anywhere else. The first time I needed them I was in my Tahoe with 3 children and a 100 pound golden doodle. One guy helped with my dog while I worked with my youngest who was upset. While I was doing this, another of the guys got me a cup of coffee. They just tried to make it a little easier on me. I keep coming back for maintenance and now my father and husband go there, too. What amazing customer service!
Great place to get an oil change! In and out under 20 minutes! And a reasonable price, make sure to ask for their online discount.
Great Service! Great pricing and fast. Totally dropped what they were doing to fix my flat tire.
I have been to this location before in a thunderstorm after running over a tire tread that was in the street. I expected for them to charge me for putting on the spare but to my surprise, they did it for free. Almost a year later, I was able to drive back with my spare tire already on but they were able to hook me up with new snow tire rims, new summer tires, a free alignment and safety inspection. I will no doubt be back here to have them put my shiney new winter rims as well as a pre-winter safety inspection. They have won my trust as a customer for life. -Alex
Nice staff and gave me a discount for being a first time customer. I like that a car wash is included with the oil change.
We have been taking our vehicles to Grandview for years and are consistently impressed with their excellent work, fairness, and great customer service. I would recommend them to anyone.
These guys are as honest as the day is long... never over sell, and always polite and courteous to everyone. Local shuttle service is convenient and much appreciated if you work in the area. Highly recommend!
These guys are great and provide fantastic and professional quality service. I recommend them to everyone i come in contact with that are looking for acar repair place with Honesty and Integrity at the forefront of all they do.
Weve used this location since July 2013 and always had great service. Josh is professional and pleasant to work with and the work is always done promptly. In the last month Ive had brakes, battery and headlight replaced and feel I get an honest, trustworthy report from them every time. Mary Ann
Excellent experience. I really appreciate the perks like the car wash and vacuum.
I have been loyal customer at Grandview ever since it opened. Today my car was repaired under a warranty claim. The warranty period had expired a short time ago but Grandview in recognition of my loyalty to them honored the warranty. I appreciate this gesture from them. They have always provided good prompt service for me.
As a family, we cant say enough about the integrity of Grandview. Their oil service is what started our loyalty. Theyve changed our oil, checked air in a tire or replaced windshield wipers without trying to oversell us on product except when needed. The office staff is professional and has accommodated us to make sure our cars get the car they need. They are trustworthy and thats why weve been loyal customers for many years.
We have been taking our vehicles to Grandview for years and are consistently impressed with their excellent work, fairness, and great customer service. I would recommend them to anyone.
Grandview is the best tire shop in the business as they set the standard for the highest customer service and professionalism that I have seen in about 20 of the 50 US states. I called and inquired about having my all season tires replaced with my winter tires. Although the shop was busy, Josh found an open spot during the day, dispatched a runner to pick up my tires at my home. I showed up as scheduled and they completed the work in a very timely manner with an extremely favorable price. It doesnt ever get any better than this. No one wants to spend time in a tire shop but if you should find yourself having to…better call Josh over at Grandview and expect to be thrilled.
Josh and the crew at Grandview always go the extra mile to ensure customer satisfaction. Every time I have been in, I have always been treated with respect. They offer great service!
Grandview Tire & Auto (Vernon Ave location) is my go-to spot for regular car maintenance. They do good work, charge a fair price, and are very friendly and easy to do business with. In addition, when appropriate, they offer lower-cost options to consider for the job at hand--which I do appreciate. I wouldnt go anywhere else.
We highly recommend Grandview Auto. We have been taking our cars to the Vernon location for many years and have always been very happy with the work. They are very honest, thorough and timely. The staff is awesome, very friendly, knowledgeable and courteous.
So sad that last time I had my oil changed there the threads on my oil pan were mysteriously stripped and leaked oil all over my garage. Took it back and service manager explained that this happens sometimes and the bolts wear out. Car has had oil changed ONLY at this location, and only 8 times. Seems like an oil pan bolt should last more than 8 times? Over $500 to replace oil pan
Exceptional customer service! Ive been living in the area for 3 months, and didnt realize/notice they had an express oil change service. The guys were very friendly and the oil change was cheaper then I had been paying in the past. And was done faster. Also, I got a free car wash which was unexpected.I will be taking my car there from now on.
Just am an amazing auto garage! Excellent service every time, all staff greet you with a smile!
I’m quite happy with this place. They are very friendly, very fast and have an attractive and comfortable waiting area. I usually come here for oil changes and tire rotations, and they’ve never used this as an opportunity to “upsell” me with something I don’t need. The convenient Saturday hours are a huge plus and the location is on a frequent bus route so I can leave my car with ease and not shell out huge amounts of money on an uber.
They are experienced and professional! Very friendly Always a fast and reliable experience.
Taken my vehicle here for 20 years. Its always a different experience. Thus the 3 stars. One visit will be a 5 star and the next could be a 1 star. Unfortunately, it depends on the day and time along with the service youre having done. If youre sticking with a strict oil change you should be fine. They give you a complimentary car wash when youre done, but it doesnt rinse well, and never dries completely. So, with those things in mind...take it or leave it.
Need a quick oil change? Have small kids? Appreciate free WiFi and a bunch of toys to keep your kids occupied? Now you know where to go.
Though I live like 3 blocks away I had resisted making this my main garage....because moving from Minneapolis to Edina I suspected everything had a premium, and I had a fine garage near my home in Minneapolis. However, after few times, and yes comparing prices, Grandview is really not bad. By that I mean the price is good and the service is exceptional. Couple of times now they have given me credit on remaining warrantee on parts I didnt know i had! They are always prompt and give you a car wash voucher after each service, even oil change!
Professional service, quick return and reasonable pricing. They were great at communicating with me about the cost of work. Even have a shuttle service to get you back home if you live in the area.
Great service!! My car was towed in to Grandview on a busy Saturday morning in less then an hour my car was being serviced. Everything was explained as to the what the problem was and what the cost would be. very satisfied with service!
Always trustworthy and fast. Free car wash with each service is nice too. Best part is the easy access off hwy 100.
Great and speedy service
I got to share this experience today is the best service I ever had for car repair, I have 4 used tires of my own to install and alligment, but the machanics was suggested me not to do and concern about my safety and waste my money, so I took his advice due to my used tires are pretty much the same condition, so that tells me that machanic hes not just trying to make quick sales and I was first time customer there so, thank you very much.
Josh is the best!! As a Manager, & front man, Grandview is our choice for our car services. We have gone other places, and never found anotherJosh!!! He listens, he cares, he solves problems. We like Grandview, butwe love Josh! Give him a try.......
The techs friendly and caring personality is evident in his work and Ill be sure to come again for any car issues in the future. 10/10 would recommend!
A friend recommended Grandview to me because I was searching for a trusted place I could go to for total car care that wasnt my Volvo dealership. I had 3 issues that I asked help for. Josh, the manager, solved all 3 in matter of minutes with a cheerful attitude. My biggest concern was getting service that I didnt need. Josh immediately reassured me. My dealership would have raked me over the coals and not been friendly about it in the process. This kind of service is rare to find these days. The search is over for me.
Always great service and youll even get a free car wash! We highly recommend them.
Helpful, convenient place. Kind & polite to customers. Willing to go out of their way to be useful. Skillful repairs.
They have nice people which is good.Called for a simple repairs and they said come in no appt, so i showed up, started to give a list, the guy ignored it and said to tell em at the unskilled oilchg side of the shop, so I did and after one quick snap in but then 15 min of honest trying by a good guy they couldnt do the work on the spot and had no appt openings, so they wasted 25 min of my time all in.They need to listen better and would have known I needed real service.
Very professional and they have a greater attention for details. Recommended!
I was able to get new tires on in less than an hour, and I LOVE the tires that were reccomeneded. The staff and waiting area are so accommodating and pleasant. I am NEVER getting Costco tires again.
Its a fine place to take your car for simple things like alignment and such, but I would go elsewhere for anything that requires troubleshooting. The last 2 times I brought my car here they scanned it, found the issue, fixed it, and within a few days the check engine light is back on and they were chasing the same issue. The third time in a row I refuse to go back.
I want to share with those that seek honest customer service that goes beyond just being a great company that values customers, and their high standard of helping those that truly need a helping hand. Tuesday October 30th 2018, I had the pleasure of seeing first hand their saying at Grandview, The manner of giving is worth more than the gift, put into practice. I had several issues when I arrived, license plates that would need to be put onto my SUV Rogue, unknown to me I thought I was just getting new tabs on Tuesday, not new plates, as I looked at those rusted screws and thought, how in the world will I get these off? Also, I had recently scraped my front passenger bumper, I was physically sick about it and knew that I really could not at this time afford body work, but was reminded of it daily, not to mention my tire pressure icon going on...what next??? My concerns were quickly relieved by the most kind, calm and understanding gentleman by the name of Jason. He said they could put on my license plates, check those tires, and even to my disbelief, buff out those marks at NO CHARGE. I was so overjoyed I almost began to cry, what a testimony that GREAT COMPANIES still exist in this at times unsettling world, that good people do good works, for those of us that cannot. That Grandview stands for what they display on their changing markee, that their messages inspire and send messages that they stand behind. Thank you Jason for being my Hero and for Grandview Tire & Auto for being an outstanding company.
The front desks guys are so very helpful! When both bays were full for an oil change and cars were backed up and waiting, the front desk took my key and put my car in the queue. I really appreciate the extra service.Last week, February 25, 2015, Not only did I get my tires rotated, oil changed etc, but they informed me I needed a new filter. My expectation was to schedule another appointment for its installation. But, low and behold, the filter arrived just as I was about to leave. What service! Time is money...
They know what theyre doing here. Ive been here a couple times and was satisfied with their service.
I recently switched mechanics to Grandview after moving into the area. They are thorough, friendly, and dont try to sell you on unnecessary repairs. Employees have offered to drive me somewhere while I wait for my car to be complete. Definitely a plus. I would say they are typically 20-30% more expensive than other mechanics in the area.
Grandview Auto Edina is actually out of my way, but it is the place that I choose to go for my vehicle maintenance needs. Trust, honesty, timeliness and friendly come to mind. These are qualities that ensure return customers.
As a family, weve been taking our cars to get service work at Grandview Tire & Auto, for many years. They are always honest with their work, and their are always fair! I wouldnt think about going elsewhere.
Fast service! Also, I appreciate that they dont try to sell you a bunch of crap you dont need. I would definitely recommend Grandview Tire & Auto for oil changes!
I had a very unpleasant experience with this company. Overall impression? They are the type of shop out to make money at the expense of people who are not familiar with auto repair. It is understandable that a company needs to make revenue, but they dont draw the line at taking advantage of people. They sell you services that you dont need, based on ignorance of diagnostics. Thankfully I have a few friends who are automechanics who raised the red flag and explained the situation. After spending a significant amount of time trying to talk to the manager about getting the price lowered, I still walked out of there spending $230 for them to conclude a bad battery and alternator. That amount doesnt reflect any repairs made. Unfortunately they wouldnt budge on their standard pricing.
We used Protech in Lakeville for 15 years and moved into the city 5 years ago. We loved Protech and in all those years we have nothing but the best of service. We were thrilled to see after our move they had a location near us in Edina at Grandview Auto on Vernon St in Edina. We still got the BEST of superior service! They are great, responsive, knowledgeable, prices are great and we will not go anywhere else! It is so reassuring to have found them! The heck with the dealetships! Give them a try they won’t disappoint! They even have coupons on their website and an oil change frequency awards program! Thank you Protech and Grandview!!!!
This is place is the best place Ive ever experienced so far they did oil change for me last night and it was excellent Ill go there my next oil change and highly recommend u
Grandview did a great job with communication and repair on our vehicle. I would be happy to refer them to others.Don
The guys at grandview auto always tell you what your car will need to get back on the road,From the the check in to the guys who test your car,and I think the best tire guy around,installing, repair, slow leak,My family drives 5 different cars,.three kids all now around 30, they always had a safe car to drive.Iam old and satisfied,
Stopped in because my windshield wasters quit working and made an appointment. Let my car at the appointment time and went for breakfast, then home. About 1 hour later I received a call with a diagnosis and estimate which I approved. A few hours later I received a all that the car was ready for pickup. Everything works great.Thanks, Ken K
Always great service and youll even get a free car wash!
Very responsive in getting my towed car checked out and repaired in a very timely manner.