Very courteous and quick to get schedule. Fair price. Liked the print out of my alignment before and after. Answered questions professionally when asked about excessive wear to a particular tire. Also liked the text reminder of appointment and when car was finished. Completed service quicker than was estimated. I waited in the waiting room for service to be completed and they treated all calls and other customers well and professionally.
Great folks. Went in for a tire and they informed me, that I needed additional work done that they did not do. They knew of another shop that had parts on hand and a spot available to do the work same day. GREAT JOB GUYS
I came in unexpectedly because I had a screw in my tire. Despite being very busy the receptionist was very willing to help me and was able to get me a reasonable replacement tire the same day. Im very thankful that she went the extra mile! I will go here again.
I had a nail stuck in my tire, so I searched places to get it removed and Bauer Built was the first to pop up. Friendliest staff ever! One of the workers took out the nail right in the parking lot, and checked if it was leaking. No leaks, so he sent me on my way! No charge at all, only smiles and a good fist bump. Thank you for saving my day!!❤
Extremely disappointed. My fiance and I have been bringing our vehicles to Bauer Built in Eau Claire for 6 years and they used to be magnificent. Well the last two times i had my Subaru in for repairs (valve cover gaskets) they were unable to complete the job correctly. We called them after the first time when it was still leaking (worse than when we brought it in) and they had us come back in to do the job a second time where it again was not completed correctly again and was still leaking oil. We paid half of the price for the second job too. So now were up to $800 of work and the problem has not been fixed. Once again we called Bauer Built and they said that they would do the job a 3rd time and would get parts from Subaru to do so and charge us the half price again. I will not do this a third time with them as I have done this job 4 times on my other Subarus and havent had a single problem. The only reason i took the car there in the first place is because I didnt have time to do it myself. Lesson learned and we will not be taking our vehicles back to Bauer Built in Eau Claire. Its unfortunate that we have been customers for 6 years and are being treated this way. You were unable to complete the job two times and we paid for both. Wish you guys would stand behind your work...
Always quick service and reasonable prices. They are my tire guys!
They were absolutely amazing! They went above and beyond with barely any notice with a pretty bad gash in my tire, it ended up needing to be replaced but it was done quickly and they were all really friendly!
Quality service. Knowledge people. Great work. Thanks Bauer Built!
I had a great experience at Bauer built Tires and service. I found the scheduler as well as the macanics very friendly and detailed informative. Love my new tires.
Exceptional customer service. Our Trailer was in and out in no time even without an appointment. Great pricing too. Keep up the good job.
Good service, saved me 400 dollars on a front tractor tire compared to tractor central.
They have repaired several of our tires and weve purchased several sets of tires as well. Theyve been great to work with.
Very nice and fast without an appointment. I highly recommend this place! Thanks again for taking me in!
Nice people.
Fast farm service for new tractor tires
Good and fair shop.Did a great job Commercial tires and brakes fix on a Semi trailer.Not common you come by a place that does a good job and is reasonable
My pregnant wife had a tire blow out near there and they went above and beyond to help out. Thanks a ton you guys!!
Exelant tire store. Fair prices. Great service.
Fast, efficient and friendly. In and out with 2 new tires in less that 1 hour. Recommend to your friends!
Great place to purchase tires as well as get an oil change. The technician and management is always willing to accommodate your needs.
Excellent Customer Service! Diagnosed my tire vibration problem and offered an honest opinion that saved me money. I recommend them for all your tire service needs, including new tire purchases! A++
These guys went above and beyond - awesome service, very fair pricing from trustworthy professionals. Best in the area
Just had two boat trailer wheel bearings replaced(unplanned), on our way to Ontario. Dan, our technician, was knowledgeable and thorough. It’s our lucky day to end up there.It is one of the hottest and most humid days of the year.
They know there stuff! Have been taking vehicles to them and asking them questions for years now. Al and the whole staff are always friendly and so helpful! Love the online scheduling if you haven’t tried it, you definitely should!
I have been taking my vehicles here for over 20 years.Friendly and reliable is actually an understatement.These folks will go the extra mile to fix, repair,replace or prevent future issues.Very capable mechanics and courteous staff, highly recommended.
Quite possibly the nicest people ever! Had the engine light go on and the tire sensors go off during a long road trip with our grandchildren. Pulled in and they were able to check it out right away and safely have us back on the road in no time. Wish we lived in Eau Claire - they would be our definite choice!!
What a terrific group of accommodating people to help my son out of a bad day. Thanks so much.
Great service last Wednesday morning from Jim, Al, and Ron! They got my truck in, valve stem replaced, spare off, and steer tire back on in less than an hour! As an owner-operator, minimizing down time is essential! Great service, thanks.
Needed a valve stem replacement on my TPM sensor, they did it nice and quick, even put my spare tire away for me. Good service
I hit an object on the freeway last Friday night that ruined my tire, and I was so grateful that you were able to help me first thing Saturday morning. Al was incredibly nice, helpful and reassuring. I was on my way again by 8:30 am. You made a stressful situation so much better and saved my weekend! Thank you!
Great Service! I want to thank you all for being so great to me. I will definitely be back for service!
Oh my gosh... These guys are awesome. Had a tire issue while RVing thru Eau Claire area. They dropped everything to get us back on the road!! Did everything they could to settle or worries. I have already told several people how we appreciated their service.
We needed air in our motorhome rear inside tires. We went to five places trying to get air for the tires. Al took us in right away and put air in the tires. He is a life saver. He went way out of his way ro help us. I ate a whole bag of fresh popped popcorn in the waiting room. Come here if you need help with your tires.
A highly professional and trustworthy place to go for vehicle and tire service; very polite, clean-cut and respectful service professionals and technicians. Always a positive experience. I definitely recommend Bauer Built in Eau Claire.
Always great service and on time
After hours roadside assistance tech was the fastest Ive ever seen. Got out to me quickly and had my steer tire changed in a quick, professional manner. Definitely am example of good business. Thank you.
Quick, affordable, and friendly. Great all around.
Nice people. Good prices. Wayyyyyyy better than tires plus.
GREAT, quick, kind, quality.Late afternoon, tire blow out.Bauers service Man, saved the work day.Thank you very much
Ran over a nail while traveling to Eau Claire. Came in late on Friday afternoon, and they got my truck right in. Don took care of the problem and got me back on the road within 25 minutes. Appreciate the quick service!
Excellent service and personnel very courtesy.
Friendly staff and fast service. Tire mount and change took 15 minutes and was pretty inexpensive. Glad I went here.
Great service, friendly helpful staff, good affordable prices, nice facility, and they stand behind their work.
Fast and affordable service for all the people that come here.
What a great bunch of guys!
This place is great, they have honest people and the only place I take my car to get worked on and aligned by Steve! Highly recommend bauer built in eau Claire!
It was great they got me in asap and on the road very fast
Very friendly, knowledgeable and experienced Ill bring my truck here whenever I need tire work done
Great service. Had a tire blow out and they fit me in at the end of the day, and had me back on the road within 20 mins.
Was able to fix my tires the day before the holiday weekend, reasonable price. Thanks
Good prices, quick service.Nice people
Great service
Fast service.
Good service nice waiting room and clean bathrooms
Friendly approachable staff. Solved a random valve stem problem for me in miniutes without an appointment. Thanks guys.
They know their tires. Friendly personal and honest business and employees.
Great customer service
Matched competitor pricing on tires. Clean waiting area with popcorn and coffee.
Better then most around.
They were great.
Great service
Fast friendly service.
Great workmanship
A must for all.your service needs
Best shop in town
Excellent service!
Good people
I needed an outer rear tire replacement on an RV tire due to a sever sidewall tear, and it happened that they had the right tire in stock. That in itself was a real surprise since that particular tire is in short supply nation wide right now. I decided to get two for the front and rotate one of the front tires to the rear as the replacement. They were very understanding about the fact that I was on the road and needed it done quickly and were able to work me in the next morning.I watched the whole process and they just did it right, no cutting corners to save a few seconds. They removed the old front tires, took all the balancing weights off the rims cleaned the bead on the rims and the new tires, mounted the new tires, pressure/leak tested the tires for 10 min then removed the tread labels before they spin balanced them adding new balancing weights, and double checking the balance after the weights were added. Then they remounted the tires with an air wrench and followed up with a torque wrench to tighten them to spec.Even though it would have been a little quicker and easier for them to change the rear outer while still on the coach they asked if I would prefer to have it rebalanced and when I said yes they followed the same procedure as the front tires. They even loaded the unmounted second front tire into the coach for me to keep as a spare.Many shops would not have cleaned the bead on the rim and the new tire and would not have removed the old weights and very few would have used a torque wrench to tighten them to spec. If i lived in this area Bauer Built would be my go to place for tires. Knowing they follow all the right steps to keep you comfortable and safe I would not be concerned about trying to save a few bucks going somewhere else, but their prices were below average, even though they knew I didnt have a choice and needed the rare tire that they had in stock. (This same tire went flat in May while in PA and for a replacement they wanted 40% more, and a 4 day wait to bring the tire in from out of state. Fortunately at that time it was a nail and could be patched)Bauer Built is a well run professional shop and I would highly recommend them to anyone who lives in the area or any RVs traveling through.