Amazing environment, no pressure, and incredible experience picking out the engagement ring. Winter was very understanding and incredible when I told her about what I was looking for. Made it a easy experience and help out in any way that she could. Definitely will be coming back to buy more jewelry.
We purchased my engagement and wedding band from here. Joseph and his team are extremely patient and helped us pick the rings that I absolutely love. I also had my grandmother’s, 85 year old wedding ring that needed to be repaired and restored and was very nervous to leave it with anyone. I spoke with the jeweler and he restored it to its original form and as able to wear it on my wedding day. I highly recommend Joseph and his team for any of your jewelry needs!
I came in today and I was lucky enough to have Cyndy help me with an engagement ring. I told her what I wanted and showed a picture of the ring my fiance was looking at and she matched it perfectly. I was in and out with a ring in about 30 minutes and also under budget! Thank you so much Cyndy and I hope the higher ups recognize you for your superb customer service!!
Great place to get jewelry from. The staff is view knowledgeable, helpful and personable. I have visited for a variety of things and left satisfied with their products each time. During COVID, they have made me feel safe with how clean and up to date their COVID procedures are. Recommend everyone to come visit.
Today I left the store with a huge smile on my face after having a wonderful almost 3 hour shopping experience with Joseph helping us!! We bought 2 rings and Joseph couldnt have been more helpful showing us a huge variety of diamonds and settings! He was SO patient and beyond kind, we will be doing all of our jewelry sales with him in the future because he has really good taste and we appreciated his input and style to help us put the most beautiful rings together!
In for the perfect birthday gift for the lady and left with the exact idea in mind. Customer service Amazing. No pressure. And the purchase couldnt been any easier.Thanks guys!
Had the best experience! Winter took the time to help me go through all the different styles of engagement rings till I found the one!! My fiancé also found his ring at this location! Now I have my dream Bridal set!
Cyndy was so helpful when we came in. We found a wedding band that fit perfectly for my partner. The prices are affordable and the people here were helpful. There was no pushy sales person pressuring me. I felt comfortable. I will recommend to all my friends and family!
I found this place online two years ago and found the exact rock I wanted. Joseph was so kind to assist me in customizing my ring and gave me the best options for my budget. My ring is beautiful, I get compliments all the time! I really encourage everyone to go to jewelry exchange in Eagan if you are looking for something nice and for a great experience. I just revisited again yesterday and got myself some beautiful earrings! Treat yourself to something nice and let them take care of you. Seriously!
Lost a lot weight, needed to resize but was unsure I could with my ring design. Was told I might not have a even break in my ring design because of much it would resized, I was ok with it. More important not have fall off my finger. When I came in to get it, as seen in pictures it was resized perfectly in fit but design. Master Jewelry Mr. Long was able to redesign ring to it original design from the resize and give the ring its original texture also. Simply amazed by it and service. Recommended to friends and family 11 years ago and still di.
So glad I discovered this place. I took an old ring in and they designed a new one that is absolutely gorgeous. Everything about it is beautiful from the design to the setting and the stone. Best of all, price was less than half of other estimates. Joseph could not have been more gracious. Will definitely return and maybe get more rings for family members.
Joseph and his team left me totally satisfied. They kept the doors open for me when I showed up near closing time. I purchased a pair of 1 carat total weight high quality diamond studs for 800 dollars. Quality product at 1/3 of the price !
Omg what a great experience, tge staffs are always amazing, the customer service was on point. The prices are great. I will never go anywhere else but here. Joe was my favorite.Thanks again.I will forever refer my friends and family to your
Was looking for engagement/wedding rings and Joseph helped us pick out the perfect rings! He showed us quite a selection before we finally settled on a set. He had it sized for me while we went to lunch and called us when it was ready. The craftsmanship and customer service was excellent! I even brought my fiance an engagement ring too! I recommend to anyone looking for any jewelry to shop there. I even brought a pair of diamond earrings when I went to pick up my ring! Top notch store and great staff!
I had a great experience. The staff was super helpful, the store was clean and welcoming and the products were gorgeous. A new hire named Myles helped me. He was so personable and helpful that he made the whole process very pleasant and exciting for me. I will be going back anytime i need new and beautiful jewelry products.
What a great experience shopping for our wedding rings etc. Carol Jean was an absolute joy to work with! We definitely will be back.
I had a very nice experience at jewelry exchange very attentive not smothering but there to answer all my questions and make lovely suggestions my helper was Carol JeanI would most definitely recommend and will be visiting again.
Great experience my brother went in for an anniversary ring and the staff was very welcoming! Helpful, honest, and they try to get as close to your price range with great discounts! They did so good I am going back tomorrow to purchase something and I wasn’t even looking!
Got the most BEAUTIFUL ring from the love of life from here. EXTREMELY happy with their service!Justin Romano
I will only buy from this company going forward. They worked with me on price. They overnighted the diamond and set it by 11AM the next morning. They are amazing. Joseph, the store manager, was so helpful in every aspect of the purchase. He educated me on the various types of diamonds and helped me find one that matched my needs. Cyndy was so elegant and amazing. She helped me find the right setting that was 80% less expensive than Shane Company. The same ring! Master Jeweler Long Giang is remarkable. He came in on his day off to make sure my ring was ready to go! Who does that these days? I cannot speak for the other locations, but the Eagan Jewelry Exchange is the best diamond store I have shopped and the only one going forward. Thank you 3 for making this a pleasant experience!
Awesome experience! Great customer service (Carol was fantastic!) and they really helped my wife and I get the right engagement ring and wedding band at a good price!! Highly recommend.
I had a great experience here at this store. There was no pressure to buy anything and whatever questions I had winter was there to help. She was energetic enthusiastic very detailed about what I was going to buy. I would definitely recommend this place for all of your jewelry needs.
Amir was great very knowable and was very kind to answer all of our questions. Finally a store that believes in great costomer service. Thanks Amir you are the best.Michael Harper
Incredible experience from start to finish. Very affordable high end jewelry. Custom work is incredible. Amir my sales associate and Joseph the manager are the best in the business. Attention to detail and follow through here are unmatched and very much appreciated.
This is one of the best places to go! From great service to great prices! Cant wait to find my fiance a wedding ring!
Very pleasant experience. Joseph the manager was my consultant. Very friendly no pressure, knowledgeable.Great pricesHighly recommended
The diamond exchange in Eagan did a great job for me. I went in with a budget and they were able to find me a great gift for my anniversary. The diamond earrings I gave to my wife on our anniversary in California just made the moment that much better thank you diamond exchange.
Made a stop here and I was absolutely delighted by the service. Cindy who helped make my choice was able to offer advice and fit the necklace. I’d be happy to comeback and I recommend this place to anyone who’s looking for a great deal!
Great customer service and friendly staff. Winter was very helpful when I needed to make an exchange. Would definitely purchase jewelry from them in the future!
Great experience at the Jewelry Exchange in Eagan! I lost one of the diamonds in my ring, and they were able to find a perfect match. My ring looks as good as it did when it was new! They are friendly and professional. We will be back!
The Jewelry Exchange in Eagan is the place in Minnesota to get the best jewelry around! Their diamond consultation Winter, was not only sweet and professional, but was such a blast to work with! She is so easy to talk to and made us feel like family! Definitely recommend!
Great Experience ! Highly recommended.We went there looking for some ear rings for my wife. They have a wide selection of ear rings. Joseph (Store Manager) and Carol (Sales person) were very patient and showed us many options and choices by mixing and matching various certified stones and studs to narrow down on just what we wanted.Excellent service and personal attention with no pressure sales all at great prices to boot. We ended up finding a set or ear rings and necklace for our daughter too!
Helpful and friendly. Great business all around.
As usual the Jewelry Exchange cant be beat on price without sacrificing quality. Service was fast.
Joseph helped me and got me right with what I needed. Also Long sized my ring and did a wonderful job. They did a wonderful job. Im so happy!!
Very helpful staff, Cindy helped me figure out what I wanted to do. Also the new hire helped me figure out how to do the google review. Very good space with great people.
Ill put it this way, its going to be a long time before I buy jewelry from somewhere else. Joseph and Cyndy was great to work with. I asked so many questions that anyone wouldve got irritated with me but they answered all questions with detailed explanations.
The Jewelry exchange has great finds and better prices. Cyndys knowledge of gems is outstanding and she is very helpful in figuring out what exactly you are looking for.
Cyndy, was awesome! She was polite, respecrful. extremely helpful and knowledgeable thank you Cyndy, great experience! Cyndy we must get together and do this again!
Great service! Store staff are incredibly friendly and helpful. I recommend this place for jewelry.
Went to The Jewelry Exchange to fix the setting on my wedding ring and to replace the diamond that had fallen out. We also had another diamond that was larger that we were thinking of using instead. Winter was our Sales Consultant and she and her associates went out of their way to provide excellent customer service. Of course I had them show me many more options than what I settled on. Everything was explained in great detail so I understood what I was doing and how certain choices may work better than others. After I decided what I wanted (same setting with the larger diamond we had in a four prong setting) we left to go pick up a few items. Forty-five minutes later my ring was finished. It is stunning. I would go back here again for any jewelry needs. You will not be disappointed.
Great experience, found just what I was looking for.Advise everyone to check it out
I worked with Cynthia P. and had amazing customer service, if youre looking for someone helpful and a great selection of gems and styles, I suggest making the trip!
Got a beautiful quality engagement ring at a fair price. Joseph and the staff are incredible to work with and are very knowledgeable of the products they are selling. I couldn’t have asked for a better shopping experience of a priceless item.
Had such a great experience! We had been searching for a matching diamond band to my wedding band as a gift for our anniversary. The place of original purchase no longer carried that band or it’s vendor, and didn’t have anything close. Amir, at the Jewelry Exchange in Eagan, had just what I was looking for and at an incredible price. Service was friendly, completely top notch. Highly recommend!
Had a wonderful experience, great price and stellar service!! Carol Jean and Joseph were very knowledgeable, supportive and Patient!! I highly recommend!!
Huge thank you to Joseph and Amir for assisting me with my earing upgrade after a lost diamond. Simply amazing, ill be back!
Joseph always gives us such great customer service every single time we come here, and my mom has been coming here for years. Always pretty quick and always listens and finds exactly what we are looking for!!
I am very happy with the price and awesome customer service. Thank you so much Joseph.
For our 20th Wedding Anniversary my husband decided to upgrade the diamond in my ring. The Store Manager Joseph, was so helpful when we went in and helped us pick out the perfect center stone and they were able to place it and redo my other tips on my wrap. I was able to keep my old center stone and am in the process of creating a necklace with that diamond.This was all done while we were there and we were able to walk out with my new setting all within about an hour. We would highly recommend Joseph and his amazing staff for all your jewelry needs. They have so much attention to detail and truly want you to walk out loving what you have. Thank you Joseph and staff. You are amazing.
Great products, great service, pleasant patient sales, knowledgeable staff, listens to needs. Cyndy is fantastic to work with!
My husband got my engagement right here and I love it! We went back together to get our wedding bands and had great costumer service!!
Service was top notch. Carol took care of us from the second we walked in. Amir was very helpful with the gents rings. Will totally be back!!!!
My entire experience from start to finish was beyond anything I would’ve ever expected!I was sad at first, as it was to replace my original wedding band, but kind words, and sincerely apathetic to my situation, I felt relieved, confident, and by the end, completely ecstatic!This will be my ‘Go To’ store for all my jewelry needs from here on out!Not only am I beyond satisfied, I feel I made a true friendship with Youssef (Joseph) store manager. He really gets to know you as a person, and your style, etc so he can find you the ‘Yep! That’s the One’ piece.Can’t wait to stop back in and grab those diamond earrings I was eying up!
We recently upgraded my wifes wedding ring. Carol Jean Peterson was extremely helpful and patient as we tried a few different styles and sizes. We were able to put together a beautiful halo ring which will be treasured for years. We highly recommend The Jewelry Exchange of Eagan for the selection and personal attention they provide.
Cyndy was very helpful she didn’t pressure me into a purchase and very nice and kind
My experience with the jewelry exchange as been wonderful, great price,and great customer serviceThanks to Joseph,cindy
Joseph was Awesome with details and description of jewelry! Everyone there was pleasant!We will definitely recommend others, and will be Back!!!!
Joseph at the eagan store is and will continue to be an asset and a utility to the jewelry exchange for as long as he is in the business! Appreciate the friendly & fair sales experience.
Thank you Winter for your jewelry expertise. So very helpful cleaning and inspecting my jewelry. I love the necklace you helped me pick out. Looking forward to finding the perfect bracelet.
Carol is awsome. the whole staff is awsome well worth the 2 hour drive. They have the best diamonds for any budget.
We will definitely be a returning customer at the Jewelry Exchange in Eagan. We went today to shop for a pair of diamond stud earrings for my birthday. We were immediately welcomed and shown to where we could find the best value for our money. We never felt pressured or hurried to make a decision. We worked with Adrian, he was wonderful. We opted to upgrade my earrings to a basket setting. We were quoted we could have them done in 15-20 minutes, so we went sat and waited in our vehicle. We set a time for 15 minutes. About half way through we saw Adrian walk out of the jewelry lab, so we decided to go see if they were done, they were! We walked in to find Adrian packaging them up for us. My husband announced they were for my birthday, Adrian offered to wrap them for us! What a wonderful experience! Having no pressure to buy was great and totally unexpected. Thank you Jewelry Exchange, we will be back!
Carol Jean was great at helping my find what I was looking for. Great service, great atmoshere and great product.
Bought our engagement and wedding rings here. Staff were amazing and made the whole experience fun and less stressful
The best experience ever they made my birthday the best one ever. Thanks Amir and Joseph
Winter & Joseph were wonderful .! They answered all my questions and the service was incredible .!
Winter was very helpful and very pleasant. Will recommend her to anyone.
Joseph and Carol are very knowledgeable and helpful! I was impressed with the prices and quality, and will be doing all of my jewelry shopping here!
Amir was extremely helpful over the phone and in store! We had a wonderful experience! We came in looking for a particular piece wed seen online and the price was so reasonable we ended getting an additional item. Great service!
Joseph was absolutely fabulous to work with, we could not be happier with our purchase!!
Joseph went above and beyond to exceed our expectations! My fiancée is very impressed with her new engagement ring!Prior to visiting the Jewelry Exchange, we did not realize a custom ring could be so affordable. Joseph and his team did an incredible job designing the perfect ring for her and working to stay within my budget. I really appreciate the outstanding customer service and attention to detail we received.Thank you Joseph and all of the folks at Jewelry Exchange in Eagan!
The experience here was amazing. While we were indecisive about where to shop we decided to shop here. Joseph was very helpful and made it a wonderful experience. My husband enjoyed customizing his wedding band and loved the final result. We will be back!
Joseph the store manager and Aidrian the assistant store manager, we’re fabulous. They were courteous, efficient, very friendly and the price for what we are getting was extremely fair. Definitely our favorite jewelry store to go to! Definitely recommend!!!
Amir is most helpful! He’s helped me pick out my wedding setting and a special setting in memory of my grandfather. Very patient and pulled out as many settings as I wanted to see. 10/10 would recommend. I’ll be back for my next piece!!
Very professional staff, very nice prices and they take time to school you on your new wonderful piece!!See Amir he is so honest and accommodating!!5 stars ⭐️⭐️⭐️⭐️⭐️
Excellent customer service, Winter and Joseph were incredibly welcoming and helpful.
Every time I come in here it’s a wonderful experience. Everyone is so friendly and knowledgeable. Great prices and great service. I highly recommend!!!
We had a great experience! Amir was a great salesperson
I had a ring sized today. I dropped it off and 2 hours later picked it up. Great work. Amir was very professional.
I have been searching for 2 years for a new ring with no luck. I came to The Jewelery Exchange and found the best ring ever. Sales associate Winter was amazing. She was very knowledgeable and patient with my indecisiveness. I would highly recommend coming out here to see her!
Weve been coming here for years, the staff are awesome. If your in the market for jewelry come here. A special thanks on this visit to Joseph (store manager) and Long (master jeweller).
Amazing servicesGreat help and prices!! I would definitely recommend
Adrian did the perfect job helping me zero in on exactly what I was looking for! Thanks Adrian & thanks Jewelry Exchange! You will have a repeat customer!
Demanding wife went to all the Jewelry stores in cities and found nothing until we went to this store. Lots of beautiful jewelry to choose from and the prices are unbeatable. Store Manager Youssef is amazing!! He will personally see to your happiness. I highly recommend them.
This place is amazing!! I have gotten every piece of jewelry I own there. They know my name and treat me like family. Their jewelry is inexpensive but definitely not cheap. They also do exchanges for example my husband got me diamond earrings but I was unable to wear them so I got 2 diamond bands instead. I have unfortunately lost a gem out of a ring and they replaced it for me free because it was within the 1st yr. I WILL keep going back again and again love it here.
I found The Jewelry Exchange in Eagan nearly 10 years ago. Since that time, my husband or I have made numerous purchases from them. We purchased my original engagement diamond and setting, upgraded my diamond, purchased a new setting to which Joesph suggested making an adjustment to it, which we did, it is great! We purchased new wedding bands for both of us, and diamond earrings. Joseph and the entire team there have always been amazing in their ability to understand what youre looking for, even when you cannot fully explain it. I am writing this review, which I typically do not do, due to the custom piece Joesph helped me with. My husbands original wedding ring was his grandfathers wedding ring. Over the years the ring became misshapen due to its age, and with an added knuckle injury he could no longer get the ring off. He ended up needing to get the ring cut off. I brought the ring into Joseph, to see what I could do with it as a gift for my husband. They are the only ones I trusted with this very old diamond ring. What he designed is an absolutely beautiful pendant my husband is now wearing around his neck. There are not enough words to share my gratitude for Joseph sharing his gifts with us.
Carol was great to deal with. She answered all my questions and helped me make an informed purchase. I highly recommend working with Carol.
I love that the prices are reasonable and they have your rings sized and cleaned same day!
Wonderful expertise & service! We visited to replace the lost center stone in my wedding set and recieved information & guidance on options with no pressure. After selecting, my ring was restored & ready in 3 days! I highly recommend and will revisit.
I have been to the Eagan location a few times already. Each time I visited customer service has been great. But my very last visit I brought my mom and our sales person(Youssef) help us and he was very helpful and knowledgeable!!! Definitely going to refer more friends and family, and making more purchases!!! Quality jewelry and great prices!!!!
The price was great. The service was great as well. Soon as I came in they were very nice, and respectful. Made me feel at home lol. The manager Joseph was the first to greet me. I recommend this place!
Cyndy was so helpful and friendly. Answered my questions. Would highly recommend. Thanks for a great wedding ring.
Great service. Very pleased with customer service and the wedding ring set we bought. Winter is an amazing sales rep. Thank You. We will definitely refer friends to this store.