Anthony Williams is by far the best and easiest salesman I have ever worked with, and Ive worked at a dealership! He was super supportive of my decisions, always made sure I was taken care of and gave me a complete tour of the dealership and service dept. He made my brand-new car buying experience the best! Jay, the finance manager, was also super helpful and responsive when I asked him any questions and gave me the best service as well! I love this duo at Rick Hill!
They were all nice... everything was done and everyone was professional... I can honestly say I am very pleased with there service this time....
Called at 9:30 to get appointment for oil change and tire rotation. They got me in at 11:30 that day and had me out of there by 12:15. In addition to what I asked for, they inspected my vehicle, topped off all fluids, washed the windows, and vacuumed the front seat of the vehicle. Went above what was expected.
I was pleased to be offered a complimentary oil change and multi-point inspection.
The staff was informative, professional, and very helpful. I enjoyed speaking with everyone, they made my first vehicle purchase simple and amazing. I’m definitely going to recommend Rick Hill to others.
I would like to say Thanks to Anthony Williams I got the vehicle I wanted. Thanks again for been awesome. Thanks to Jay the Account Manager as well for his help.. Anthony sending more people your way. Im loving my new truck...
Got my oil changed and tires rotated last week. They were very nice and friendly and kept me in the loop about what was going on and what Id need to do at my next visit. I was very pleased with my service! Everyone is always so nice.
I just bought a Ford Focus 2016 from Rick Hill Nissan, and I can say without hesitation that this is the best dealer experience Ive ever had. I was met by complete friendliness and helpfulness every step of the way, and the dealer went out of way to assist me in the best of ways, making sure I was satisfied from beginning to end. Moreover, the atmosphere in the dealership was very laid back and friendly, whomever I was speaking to.When, in the future, I need a new car, I know where to go. Thank you guys, and thanks a lot to Terry, who was my personal dealer!
I was very happy with the service they did on my car .oil change and rotation on tires.they cleaned my windows and vacuum my car .I was very great full .for everything they did. And Happy
Everyone was so friendly and nice. They answered all our questions politely and in a way we could understand. We felt at home there and was well pleased with our overall experience
My service was done more quickly than expected and handled very professionally.
Anthony was extremely knowledgeable and friendly. He went out of his way to make sure that we had the best experience possible.
They was very friendly and gave me exactly what I wanted. Im very satisfied with my experience. I would do it all over again.
Big Shout Out to Mr. Zach Southerland today I gain a new friend!!! Friendly, and was so patient with me, also he make sure I had the best deal!!! He made sure that I got a car!!!!! I will recommend all my friends to come here it’s worth the time and effort
The people are great up there. They go above and beyond for there customers. Its a 10 out of 10 recommend.
Fast friendly service. Love them.
Just bought a 2018 Nissan Frontier with the help of Zachery Southerland he was extremely helpful and they was will info to work with someone with no credit he helped me get out of a bad deal and into a great one I thank you Zach for all of your help in getting me in this new truck and you are guaranteed more business from me in the future!!!!
We recently purchased a new 2020 Nissan Kicks SV for my daughter. It was a very pleasant experience. No hassle or haggle! We never felt pressured and always felt like our best interest was at heart. They really worked to get us the deal we wanted! I will definitely be back! I highly recommend them to anyone wanting a fair deal when purchasing their next vehicle!
Came in for my oil change and get my tires rotated.. Love the people that work here. This was my last visit to your wonderful establishment.. I am moving to South TX. I will miss coming here yall have help me keep my car running.. Thank you all so much
We just purchased a new car there, the process didn’t take long, everyone was very nice. They showed us around the shop and where to get maintenance done for our vehicle. We had an awesome experience with Rick Hill.
Was never hassled but received all of the help and answered all the questions I had.
I had an amazing experience at Rick Hill. They helped and explained everything I needed to know to help me get my dream car! I drove off with my dream car.
Absolutely outstanding service! I am applaud. Being my first time buying a car like this, I didnt know what all to expect but Zach helped me through the process and it was a breeze! Ive had my eyes on this car for a week now and I am so glad to finally have it! Zach is a fantastic salesman and he doesnt disappoint! Highly recommend his service!!
We purchased a 2021 Sentra from Rick Hill L Nissan, Inc. The experience was excellent. All staff were professional, courteous, and ready to assist us with our needs.
Fast service, very friendly and helpful.
Good to deal with did not feel pressured, friendly and down to earth people .
Oil change started and completed on time
We have bought 3 Nissan Rougues from Rick Nissan and have previously had good experience buying new cars. So when we needed a truck for work we went back and found a used 2015 Nissan Frontier PRO 4X on the lot. At the time of purchase the fair market value of the truck with 115,000 miles on it was around $16,000. We thought we were buying a base model PRO 4X because it was all manual and no features whatsoever. However, what we were sold was a stripped down S model Frontier, and the fair market value of it at the time was $10,000. There are no markings or decals that indicate which version it is, and nowhere on any of the paperwork does it list the sub-model type.After dealing with GAP insurance on the last totaled Nissan Rogue we purchased there, GAP required all paperwork to be sent in including the sticker. The sticker on the Frontier states it is a PRO 4X, the GAP insurance we paid for is now useless, weve been paying too much on auto insurance for a higher valued vehicle, and our loan company payment reflects that weve been paying on a PRO 4X model, not the cheaper stripped down S model.To correct the error they offered to print off a new window sticker and give us a good deal on trading in the S model we actually have, but that doesnt change the fact that they advertised and sold us the wrong model vehicle, nor the $5000 we overpaid on this truck and trading in would put us upside down on our note with a much higher payment.After 8 years of continued service with them, they just sold us the last vehicle they ever will. We are taking our business elsewhere with less shady businesses practices.Response to the owner: See, lying is what got you that review from us. You guys spoke with me this morning (June 17, 2020) and had an opportunity to correct it then. Youre either willing to make it right and we take down all the negative reviews, or live with these reviews being blasted everywhere we can leave a review at. The error was on part of Rick Hill Nissan for listing the vehicle as a PRO 4X, and selling it for the price of a PRO 4X at the time of purchase...I do not care what the truck can sell for now. No where in the rest of the documentation does it list the model of the truck either.Feel free to contact me by email.
Not happy with how im being treated when it comes to my truck.. They didnt make sure it was right befor they gave it back... I had to cancle about 10 apt due to work and dude wants to raise his voice at me and expects me to take it my wife was on the phone the hole time.. Im not his kid and i will not be yelled.. If my truck was fixed right the first time we wouldnt be going threw this.. Last time it was up there two weeks be for it got any thing done .
The service we got was good
They were great!!!! Never had that much fun buying a car!!
I had my Altima serviced in the service department last week. My wait time was short and service provided by James was outstanding. I appreciate it!
Zach is the best sales person Ive ever met.
Logan helped us so much by picking out the car of my dreams. Thank you!
The service department was really good and attentive. Fast and friendly.
The best experience I have ever! So nice. So helpful. So understanding. Will never buy a car from another dealership ever again.!
Salesperson was great. Its been downhill since. Two weeks after buying it we had a flat tire. Tire shop wouldnt fix it because the tires were all so dry rotted that the tread had started splitting. Contacted them through messenger to see what kind of deal I could get on tires. No deals just see the service department. Four weeks in and I had to replace the serpentine belt because it was coming apart. Now I am still trying to get the plates for it because the paperwork is incorrect. Went back to courthouse for my tag and its still incorrect. Now the air conditioner went out today. 1 month and one week into this vehicle and I am sick of it. On drive out tag number two now. Buyer beware and check all the belts hoses and tires.
We have been looking at Rick Hills inventory for a while now and when our insurance totaled our old car we knew exactly where we wanted to go!!! Parker was our salesman and he did not disappoint!!! I told him what I was looking for and boy did he deliver!!! The entire staff was extremely helpful from beginning to end!!! This was by far the smoothest car buying experience EVER and I am in love with my Pathfinder!!! Thank you Rick Hill Nissan, you have earned a lifetime customer!!!!
Great place. Good cars. Mark Frazier never disappoints! Totaled my car, had a rental the next day. Two days later had a new car, I love it. Service department is fast and friendly. All three of my cars have came from Rick Hill, I won’t shop anywhere else for a vehicle.
Afton, our sales assistant was very knowledgeable about the models, as well as being very patient with allowing me to test drive several different models until I found what I wanted. She was also very compassionate when I became abit emotional at trading in my old, but much beloved Subaru. I cannot say enough good things about her.Anthony helped explain all of the features and help us understand how it all worked. He was so wonderful, even pairing our phones to the bluetooth.I know you probably dont hear it often enough...this was truly a wonderful car buying experience!
Quick service
My husband and I just purchased a 2015 Armada. Anthony Williams did an excellent job for serving us and our needs. He was able to answer all of our questions. He was very accommodating and flexible with our schedule. We really appreciate Anthony and Rick Hill Nissan!
Our salesperson, Afton, was great. She helped us every step of the way and answered all of our questions. Everyone was helpful and respectful.
I bought a 2020 Nissan Altima from here! Zach was a great salesman and worked very hard to get me what I wanted. Now on the other hand you have one salesman who is not very truthful at all!! You know who you are!!
Friendly & quick
I could not have asked for a better experience. The staff were very knowledgeable about the vehicle and the financing. I have already recommended this to all of the associates at wal-mart. Great company and i will return for my next vehicle. Thanks
Very great deal on my Sentra! Very affordable prices on nice cars. Topping it off with very friendly staff who are not too aggressive l, then youve got a perfect car dealership on your hands!
Brandon was our salesperson. He did an amazing job showing us all of our options. He answered all of our questions clearly. We are satisfied with our service and purchase.
Rick Hill Nissan is a great place to buy a car! They make the process easy, let you take your time in picking out what car you want, and helping you as much as they can. There service department is top notch as well.
They were the BEST!!!
I thought I knew what type of vehicle I was looking for when I arrived, but the salesman, Anthony Williams, worked with finance for me upfront to see what I could realistically pursue. Ultimately, I left with a brand new car at a low interest rate instead of a used car with higher mileage and interest rate. I am over the moon about my purchase, and I will recommend Rick Hill Nissan to everyone I know.
I have bought two cars between Rick Hill Nissan and Rick Hill Auto credit. My mother and my grandparents have bought from them over the years as well. We are satisfied every time. They worked with me on my rates, my down payment, and when they noticed something was wrong with the car I chose they instantly offered me another vehicle for the same down payment. They have low mileage cars in good condition. I cant wait to buy my next vehicle from them. I live in Memphis now and whenever someone asked where to go I send them to Rick Hill!
Hey Zach took care of me in everyway if you want a car and be taken care off the way you want make the trip because they are great
Courteous staff, very welcoming.Repair services, especially the diagnostic fee, are a bit pricey, but trustworthy.
I recently had the oil in my car changed and the tires rotated. as always i was very pleased with the service. they are always courteous and very prompt in the delivery of their service. thank you.
Service department is fantastic!!!!
I had a great experience at Rick Hill Nissan! Thank you parker for getting me exactly what I was looking for.
Quick oil change and wiper blades replaced in a timely manner. Great customer service 👍. They take pride in taking care of their customers.
Good job
2019 Nissan Sentra was due for a recall service.I called, and the service manager quickly made the appointment and got us in and out in no time!
Over the past few years. I have purchased in total of 4 vehicles from them. This last one, I have had to take it back 3 different times to be serviced for the same issue I have been having with it. And this has been within not even a months period of time. Now they are telling me they are going to have to send it off somewhere for the problem to be fixed.
Anthony is the best! Feb.5, 2020, Ive bought, I think 4 cars from Rick Hill Nissan. They always listen to what I need. Im appreciate them so much. When I told them of my husbands double amputation and the need of a medium sized care, the knew exactly what to recommend. They are the best!!
I usually schedule my oil change. However Ive been too busy to schedule and Nissan was able to work me in on a day I was not expecting to get off work early. Much appreciated!
How, I Am 74 years old, And in my 74 years I have never been treated so special.It was like I was Family Ho would have thought Im uncle john its great to be treated like someone really goes the extra mile they changed my oil rotated my tires.they even washed my truck Thank Rick HillP.S. As you know ho Ill be back. Thanks again Walter Zador
I am honestly a Rick Hill frequent flyer! I have bought eight cars from Rick Hill over the years and they are the best! Marty and all of RH always go above and beyond!
Your Transmission went out at 73000 miles. found out you have a lot of problems with cvt transmissions. They should have been recalled. You replaced under my extended warranty and put in a new trans. with only 12 months or 12,000 miles. You must feel your transmissions wont hold up. Should have to to other repair shops and I could have got a rebuilt trans. for 3_5 year unlimited mileage .
Great people great atmosphere... if your looking for a new or pre owned car they have you covered with salesmanship and friendly staff from management to the mechanics as their top priority to serve the community and have served for many years.. shop local save big ..
I have ordered parts from here and they are so nice and helpful. Great service!
Great place to buy a vehicle. I have bought 2 from here.Service department is also great.
Was very pleased. Purchased my car in January. Had oil changed in March. They were very friendly and had car services and done faster than expected.
Very personable staff and great customer service.
I HAD AN OIL CHANGE AND I ALWAYS HAVE AN EXCELLENT EXPERIENCE ESPECIALLY WHEN DEALING WITH CHUCK MERZ. HE ALWAYS GOES ABOVE AND BEYOND TO MAKE SURE THE CUSTOMER IS SATISFIED AND HAS AN EXCELLENT PERSONALITY AND IS ALWAYS VERY HELPFUL.
Anthony was great! He went above and beyond to assure I left in the vehicle i wanted and the dollar amount i could afford.
I absolutely love Rick Hill. I got me a used vehicle from them and it’s the best car I’ve ever owned. Highly suggest them! They are absolutely wonderful people! I will be coming back to them with more business! ❤️
If Rick Hill had more sales associates like Afton, cars would be flying out the door. I have dealt with Jim Irvin for years and with his passing I was worried about finding someone to fill his shoes. Afton filled those shoes perfectly. Wanna talk about being made to fill like you belong, your important and just down right easy to trust. I have been a loyal Nissan consumer for 20 years and with this kind of representation it will be another 20
They are amazing at taking care of my 67 y/o mothers needs!!! They have always treated her professionally and with amazing hospitality!
Got a new set of tires and oil change. Everything was great
You have a great group of people working at Rick Hill Nissan. This is my second visit to buy. Everyone is very friendly and was very helpful. Great experience
I always have a pleasant experience shopping at Rick Hill and plan to see them for my next vehicle purchase.
My sapes rep did an amazing job getting my payment where i wanted it to be!
Always prompt service. Courteous service people.
As always, good service and didnt have a long wait time. Actually faster than expected. Service Dept. is awesome!!!
Great dealership... Good people.
DO NOT SELL PEOPLE WRECKED VEHICLES WITHOUT INFORMING THEM. AND FIX THE PROBLEM THE WAY I WANT AND NOT GIVE ME A BAND AID FIXI HAVE BOUGHT 3 VEHICLES FROM YOU, ONE, BRAND NEW THAT I HAVE NO ISSUE WITH, A TRUCK THAT STAYED IN THE SHOP MORE THAN IN MY DRIVEWAY, AND ANOTHER TRUCK THAT WAS WRECKED AND YOU REFUSED TO ADMIT YOU WITHHELD THAT INFORMATION AND YOU DIDNT FIX IT TO MY SATISFACTION.I WILL NOT EVER BE BACK AND I WILL TELL EVERYONE I KNOW NOT TO DO BUSINESS WITH YOU
Had me in and out in no time everyone was very polite
Great service, I’ve bought 2 vehicles here and always had a great experience
I had the BEST experience here! They treat you as a VIP, whether youre buying brand new or new-to-you! I would recommend them to anyone!
Great experience
The salesman and the general manager seemed to be only interested in their personal agenda versus what we were looking for.
Great experience. The service department is always kind, quick, and their work is always sufficient.
Me and my husband bought a Nissan Sentra years ago. Its been a great car.
Top notch serviceNever had an issue with the 3 automobiles I bought
Quick and very easy to do business with. Will purchase from them again when I am ready.
Made me feel important and made sure I was taken care of.
This was my first purchase at Rick HillBrandon was very professional and made my experience great!
Nice vehicles, great price, awesome customer service
They take really good care of you!!
Took less time than was estimated. Happy.
Friendly hometown dealership. Does really well on detailing too.
Rick Hill has a great business. Top sales people who care about their customers. Brand new vehicles as well as some used ones. Good service department.