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Picasso Pawn
2216 N Roxboro St, Durham, NC 27704, United States
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Picasso Pawn

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Ca
Review №1

I am a loyal customer of Picasso Pawn. I have literally been shopping here for the last 20 years. I am a loyal forever customer. Every time I walk in the door I am greeted with a smile and a fair price. We have literally been through it all and every time, they never let me down. Business is about know like and trust. I know them, I like them and I trust them. Give them a try and I am sure you will be pleased as well. Picasso is sincerely the best Pawn Shop in town.

Ea
Review №2

Very clean place, professional folks. Cool stuff like the kit pictured. Will be coming back!

Br
Review №3

Kim was very pleasant and easy to deal with A++. Thanks for selling me the Les Paul

Sc
Review №4

I been a customer here for years !! Brought a kawasaki pedel bike rode ot once the chain jumped off every ten minutes so i called them back, because obviously they sold me some junk !! So the owner come on the phone and pretty much tells me i have to eat this bike !! Me myself i dont understand why he would treat a decade long customer this way ? But i will eat the bike, but you will never eat off another dollar of mine !!! Enjoy your $107 dollars ...

Pa
Review №5

Was greeted when me and my hubby came in by everyone. They were so polite. Alison helped us with our purchase and even worked out a good deal. Thank you all.

Bi
Review №6

Dakarai was so great! I made an hour long trip and purchased 4 sets of rims from him and it was worth the trip. Chris the manager was so helpful too. Looking forward to doing business with them again.

Je
Review №7

I have been to multiple Picasso pawns and they all have good stuff but not all of them have great customer service. The customer service at this location on roxboro rd is great. They are very attentive . I dealt with two employees name tag said Karlos and Daisy. I would definitely recommend this location.

Ma
Review №8

Ms. Kim Gave me a Good Deal as a RTP contractor. I would definitely recommend this store to anyone. Shes sure to make manager one day

Ke
Review №9

I always work with Clarissa, she works with me and always gives the good deals on whatever I’m looking for. If you’re looking for jewelry at a good price go see CLARISSA and her team.

Te
Review №10

Great experience, which is not always the case in pawn shops. Garry Dobson was extremely helpful, as well as knowledgeable. I will ask for him on my next visit.

LC
Review №11

Kim was awesome! Gave us. Great deal! Well be seeing her again!

La
Review №12

Dakarai helped me sell my fridge after leaving college, good stand up guy.✊🏿

ch
Review №13

Zach was a wonderful help today got me in and out very professional

Sh
Review №14

Great customer service. Great prices. Best shopping experience ever. Found things I didnt even know I needed. That is the Picasso Pawn on N. ROXOBORO RD IN DURHAM

Ga
Review №15

Great customer service and fair prices for both buying and selling. Would definitely come back, Oscar was great

Er
Review №16

Great shopping experience. Gary Dobson was extremely knowledgeable about the products and helped me find what i needed. On top of all that he also gave me a great proce.

Ma
Review №17

Allison and Zack will make sure you leave store taken care of, you know you got the best deal possible.

Al
Review №18

Great place to shop. Great deals. Kim was a great help

Xz
Review №19

My first time at Picasso pawn I am visiting from out of town lots of great stuff Karlos was great help.

Jo
Review №20

Kim is absolutely gorgeous and she is absolutely helpful, and she is 1 of the nicest Ive ever met at a pawn shop

Ka
Review №21

I just love going to Picasso pawn on roxboro road the staff there is so polite and nice and the store always is so clean best pawn shop ever and Karlos is the best he is always so helpful

Ma
Review №22

Great selection and customer service. Garry was able to help with all our questions.

to
Review №23

Great people kudos to Kim and Zach they went out there way to help

Ch
Review №24

Good service, good prices. Definitely recommend.

Jo
Review №25

Always friendly and helpful! Great customer service by Dakarai at store 2

Gi
Review №26

Allison was such a pleasure to work with. She was very helpful and I found everything I needed to find.

Qu
Review №27

Awesome experience with this location ....go check them out tell Karlos,Quisha sent you.

J.
Review №28

Great customer service from goodman Dakarai. I recommend to all.

Ha
Review №29

Kim gave me a wonderful experience and was very helpful. I look forward to working with her again in the near future.

Da
Review №30

Kim amd Chris gave me the best deal today. Thank you picasso.

Wi
Review №31

Kim gave us a great deal today. Thanks.

Ma
Review №32

Kim is awesome and will give great prices on tools/motorcycle equip.

ro
Review №33

Kim gave me a great deal on my loan today.

je
Review №34

Karl is did a wonderful job showing me around Picasso merchandise.

Fl
Review №35

Thank you for helping me out Dakarai and making it easy.

Ch
Review №36

They are helpful especially Dakharai . I hope I got his name right.

Je
Review №37

A very helpful worker, will to go the distance to earn my business. Really what I look for in times like these . Thanks for hiring her.

Do
Review №38

If youre charging eBay prices for your items without a return policy, you are effectively telling your potential customers to just shop on eBay. And when you dont bother to price items, probably not a good idea to tell customers its going for tons of money online. Thats obnoxious.

Ja
Review №39

Karlos is AMAZEBALLS! He took care of me & I truly appreciate it!!

Dj
Review №40

Amazing deals and customer service Zach was amazing and vefy helpful!!!

Ki
Review №41

Great service today. Love picasso pawn.

ta
Review №42

I had an amazing experience with karlos always helpful!!!

Mi
Review №43

Kim was very helpful and gave me a great deal.

Ch
Review №44

I recently visited the store and the associate Gary was incredibly helpful and gave excellent customer service. Will be returning soon :)

Da
Review №45

Kim is very helpful and took care of me very fast 💨.

Ha
Review №46

Gary gave me awesome service on roxboro road Durham site

th
Review №47

They were super! Kim helped me soooo much.

Pe
Review №48

First of let me say the 1 star is for the friendly lady V that helped me. There was also a black guy that was very helpful. I was approved for a sale of 107.00 then the General manager comes out who was very rude and low balled me. He offered 20.00 on a Brand New Kenneth Cole watch that retail 145.00😠. Then a Goggle gadget for your car he offered 5.00... so the 107.00 was knocked down to 60.00 on all new items I took in.I will not go back to this place again!!! Oh here the kicker ! He offered me 50.00 on a Valentino purse 😂. This man came out and didnt even greet me! I have always had the best experience at National Pawn!!! Please dont waste your time on these crack head prices they offer. It should be against the law for pawn shops to legally Rob people who need money and they feel we are desperate so they will take advantage. Thank you V for your wonderful customer service you deserve 20 stars. This store need a new GM!

D.
Review №49

Allison was so friendly and helpful. 1st visit to a Pawn shop I will be returning.

Me
Review №50

Christian and Joel are awesome, they have given me some great deals. The rest of the team (Allison and Zach) are really nice too. Definitely will go back.

Re
Review №51

Chris is awesome, friendly staff, Zack and Allison are great help

As
Review №52

Joel helped us out today, and we had a wonderful experience. He was kind, and extremely helpful. We will be back to do more business with them.

Ro
Review №53

Kim give deal today with my visit

Me
Review №54

This pawn shop is one of the best! Great customer service

Di
Review №55

This is the best pawn shop in the city of Durham. They have great customer service and they will really work with you. The manager Joel is awesome. Keep up the great work and continue being great 👍

Re
Review №56

Great place they will take care of you and here for all your need during this quarantine highly recommended

An
Review №57

Dakarai helped me and gave me exactly what I was looking for.

Ca
Review №58

Kim did a wonderful job today.

Th
Review №59

Kim gave me an AMAZING DEAL!!!

Ch
Review №60

Kim was very helpful. Good experience

Ar
Review №61

Dakarai was very pleasant with his services

br
Review №62

Karlos is the best. He helped me find the best tv for a GREAT PRICE.... thank you, I love doing business at Picasso pawn

Ta
Review №63

Kim gave me a great deal

Ma
Review №64

Alison was very great with her service very helpful

jo
Review №65

Kim I soo awesome!!! Zack is the best in the world!!!

An
Review №66

I had a very pleasant experience at Picasso Pawn on Roxboro Road in Durham NC. I wanted to purchase something really special for my mom. The manager Joel VanNorman worked with me; as I was on a limited budget. He was not pushy and he helped me get to my price point. I am extremely satisfied with the sales transaction. Excellent customer service, professional and freindly. I highly recommend them.

Sh
Review №67

Karlos was very helpful in helping me choose the best computer. Karlos was fast, knowledgeable and very nice as well. Will be coming back!

ma
Review №68

Great Customer Service by Dakarai and Chris

Rh
Review №69

A wonderful experience. We went looking for a bike for my husband and found the perfect bike! The staff was kind and helpful and worked with us on a final price dye to bike needing a new seat and an inner tube. Wow, thanks guys!!

Ma
Review №70

I have been dealing with Picasso for a very very long time,they have always given me the best of service. The workers there are very friendly very helpful. The building is always nice and clean and the service is very good . They are very fair, will always use them will always use them

Da
Review №71

Bayyah and Lisette both have always made my transactions as hassle free as possible. Professional service across the board. Ive been dealing with this location for at least two years now and will continue to come back when needed. Thank you for being so polite and helpful over the past few years.

We
Review №72

One week before Christmas, I bought a used XBOX 1S from this location. I even purchased the warranty. Christmas day we hooked the system up and it would not load the game. I returned the day after and explained the situation to the staff. The serial numbers in the console did not match the paperwork on the receipt. It was the very same unit that I was sold however, someone misentered the information before selling it to me. Picasso pawn refused to resolve this issue due to their mistake. CHECK THE SERIAL NUMBERS BEFORE YOU LEAVE THE STORE!! You are responsible for Picasso Pawn getting it right.

An
Review №73

Cydney was a wonderful help. She was kind and courteous and fulfilled all my needs. She found me exactly what I wanted at a much better price. I would recommend this Picasso Pawn to any and everyone I know

Ja
Review №74

Bayyah has ALWAYS given me the Best service and the other employees are always smiling and make you feel welcome. Even if you dont buy anything you feel as if you left with something. They have great customer service and are helpful in Every way. Thanks to the Team!

JA
Review №75

Awesome experience james is a plus to this establishment my name twin will be back

Kr
Review №76

Bayyah was definitely a great help. Quick & easy process. Wasnt sure of my options upon walking in the store, but he broke everything down for me & helped me choose the best option. I will definitely come back & do business with this store!

Gi
Review №77

Awesome CUSTOMER SERVICES AND STAFF!!!

Ra
Review №78

We needed an AC and thankfully they had one for less than 100$ 👌 Small clean and organized

Ma
Review №79

I really Love this place. The staffs is Extremely knowledgeable and Very Helpful. I highly recommend this store and staff. They have great prices and great selection of product.

Lu
Review №80

Staff was very friendly! Though they didnt have what i was looking for they found it at another location :)

Do
Review №81

Horrible service and policies......wanted to try something different than National Jewelry and Affordable Pawn and was highly disappointed

Da
Review №82

Kim was the best in and out service

Te
Review №83

Christian and Joel were great people! I will definitely be back! Thank you.

Sh
Review №84

Great experience! Bayyah was amazing. Got everything done quickly and very patient with us and was understanding of our situation. Ill definitely return and continue business with their company .

ja
Review №85

This pawn shop is the best AWESOME CUSTOMER SERVICE Christian, Zach, and Joel were great sales associates very polite and I was pleased with the services that I received!!!!😍😍😍

Br
Review №86

, I have been working steadily with this company for clothes 2 5 years now, not a single moment did I ever feel like I wasnt being ripped off or someone taking advantage of my wife because shes a woman Picasso Pawn in my eyes has taken the stereotype of pawn shops and completely remodeled it. Long story short I will rave about the service especially Luann she went above and beyond and is completely amazing that woman needs a promotion

Qu
Review №87

Really good customer service very generous and helpful! Went above and beyond to help me and my fiance out on out situation ! Employee name that helped is Bayyah. Hes awesome.

Sh
Review №88

Allison was great from the minute I walked in the store with a Big great smile 😊 on her face

Ni
Review №89

A hassle free experience for never being in a pawn shop before. The store also has great people who are willing to help the customer with whatever they need. Bayyah was a huge help and is a very hard, smart worker.

Ib
Review №90

Joel was cool gave me what i need and helped me out. I wont take my stuff nowhere else. Thanks Joel and the Picasso family....

Am
Review №91

I deal with the Roxboro Road location on a very regular basis. I always have excellent customer service. I feel like Bayyah goes above and beyond to help his customers. Its always a pleasant experience to deal with him

Jo
Review №92

Offered me $15 dollars for a push mower. I recommend just going to national pawn, they offered what I was asking, which is $60. Representatives were rude as well!

Gs
Review №93

Very detailed helped me understand how the pawn system actually worked. Protected my privacy. Love this place

Ke
Review №94

This was my first time at Picasso Pawn. The store was tidy and extremely organized. I was assisted by Bayyah. He was extremely helpful and answered my questions. I will come back again.

ca
Review №95

Great simple easy

Br
Review №96

Allison, Christian and Joel are wonderful people and I highly suggest going this location

Bi
Review №97

Terrible service. Tried to sell a Mac book pro a couple months ago. I asked for $260 and was offered $140. I left and went to one of the other locations and was given $280!! I went in again today because they are closer and got turned away with bad service yet again. I won’t be going back to this location ever again.

Ke
Review №98

Customer service rep Bayyah provided great customer service. Made sure we were taken care of in a timely fashion. Definitely will return !

Ro
Review №99

I had a great fast, efficient, experience here. I even shared a personal story with Abril, about my ring I saw for sell, and I HAD to have it back.I highly recommend this shop, very professional and reliable!

Ju
Review №100

I love this pawn they have great service great employees. They always smile and treat you like family. Lisette and Bayyah and Joe are the best.

Information
28 Photos
100 Comments
4.9 Rating
  • Address:2216 N Roxboro St, Durham, NC 27704, United States
  • Site:http://picassopawn.com/
  • Phone:+1 919-220-4164
Categories
  • Check cashing service
  • Pawn shop
  • Jeweler
  • Jewelry buyer
  • Money transfer service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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