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National Pawn and Jewelry
2605 Durham-Chapel Hill Blvd, Durham, NC 27707, United States
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National Pawn and Jewelry

Comments
Br
Review №1

I came for first time and the staff is awesome they help me to get what I need and they were very honest. Love this store. Mahalo

An
Review №2

I had a wonderful experience with Mr Lincoln today hes flexible fun and funny so if you stop by ask for him by name you wont regret it

Mo
Review №3

This National Pawn & Jewelry is the best location in the Triangle (Raleigh-Durham-Chapel-Hill).The customer service is hands down the best of any pawn shop in Durham. Please see Tommy and Stephanie for all of your layaway and pawn needs. They make you feel comfortable and at home.

TE
Review №4

Stephanie was a GEM! She got me in and out with an AMAZING price for my camera! No haggling! No back and forth! SMOOTH& EASY! Come in and Make sure you all come check them out

Lo
Review №5

Sandy was an amazing cashier. She was very welcoming and warm 😌

Ki
Review №6

Saidy and the team here were very kind and helpful. There’s a ton of great finds that are reasonably priced. Would recommend stopping in for a browse!

Mo
Review №7

Lincoln was the best need more workers like him, I had a good time

Sa
Review №8

Kim was really great! Love this pawn shop

La
Review №9

Staff is so friendly and welcoming! No judgement or condescension like some other pawn shops; they really care about their customers! Highly recommended

Ey
Review №10

Ms. Stephaine and the Team was Super Amazing! Fast and Friendly Service! Quick find on Items! Got exactly what i NEEDED IT! Clean Store Great Atmosphere!

Lo
Review №11

I had a wonderful experience here! The Senior Account Manager, Stephanie, helped me out with everything even when I thought I lost my wallet! Thank you to the rest of the team who looked at the camera too lol Definitely come here!

Ca
Review №12

Great place and cool atmosphere, Tommy helped me trade in my old monitor for a tool set for my house. Would definitely recommend shopping here.

Sa
Review №13

Good selection and a friendly staff. Parking can be a little hairy if traffic is busy to get out of their lot safely.

Al
Review №14

#2 I always appreciate the customer service at this store. Fran, Tommy, Steph and Brian are great. Thanks guys!

La
Review №15

Ana was very sweet and helpful. I left my credit card and she patiently waited until I pulled everything out of my bag to purchase my tablet!! Thanks again Ana

Sa
Review №16

This store is awesome! The staff is so friendly and funny! I would recommend anyone of the staff for all your needs!

De
Review №17

Quick service! Very professional and personable! Will definitely return!

Su
Review №18

Stephanie was very helpful and professional. I will definitely return to this shop.

Br
Review №19

Had a great time with Tommy and Kim selling some items today! Both were super friendly and professional throughout the entire process.

Cr
Review №20

Step and Kim were awesome!! I actually went to the pawn shop friendly’s and they were only gonna give me 30$ for my items. I took it to national pawn and got 80$. It was just what I needed!! Very friendly ladies and will work with you on a price to accommodate your needs!! Thanks so much ladies!! You will be seeing me again most definitely

Pa
Review №21

Step this was the first time I came into your pawn store you made me feel welcomed and the atmosphere is great. Thank You!

Ja
Review №22

Unbelievably great service. Will be back again for sure. Lincoln was incredibly helpful. This is the pawn shop to go to

Jo
Review №23

Friendly service great prices, go see Stephanie she will work with you on intrested items. Definitely returning customer

al
Review №24

Step and Kim were so awesome today!! They are very friendly and gave me the money I was looking for. If you want to pawn or sell any items I’d most definitely recommend them. You will be seeing me in the future most definitely. Thank you ladies!!

Wh
Review №25

Stephany was such a great help, she showed me items I were interested in explained current promotions and showed me alternative options, she also helped me by purchasing an item I was looking to sale as well, 5 stars will def be back and the inventory at this store is great!

ma
Review №26

Tommy and Sadie best sellers I met so far! Very helpful

Co
Review №27

National Pawn has always been a great but Kim from Durham was probably one of the most helpful associate I’ve ever experienced. You won’t be disappointed!

Mo
Review №28

I loved the customer service, they made me feel so welcome and gave me a great price on my items. I will return to do business here, one of the best national pawns in Durham

Br
Review №29

Love #2 they treat me fair and courteous. I love the people there.

Sh
Review №30

Wonderful shop, Stephanie is had great customer skills, always pleasant and helpful.Very knowledgeable about the items there and has help me for years!!

Ja
Review №31

They were amazing great spirits in the store. And I actually had fun shopping got more than just a deal!

Ja
Review №32

Great experience. The staff was incredibly helpful and honest about their pricing when I brought electronics in to sell. Would recommend for their friendliness.

ja
Review №33

Came in a few day ago and both Kim and Stephanie took care of me while making me feel welcomed. Had to come back and set up a loan and let me just say, you feel more like a friend than just a customer. The small things make all the difference. Nothing but great people here.

Th
Review №34

Bryan and saidy help me with my Roku device and helped a lot. Recommend if your looking to go to a pawn shop this is the place to go!

Sh
Review №35

Tommy & Fran were great. Great service. Thanks

Ma
Review №36

Fran and the National team have been great to work with. I’ve sold them plenty of guitars, laptops and other items with no hassle and for full asking price.

Da
Review №37

National pawn is my favorite place to find late model tools and electronics regularly for super cheap. Stephanie will help you out here! Thanks guys!

Ja
Review №38

I’m in love. This place is so friendly and helpful. As soon as I walked everyone greeted me with joy. I genuinely feel they are here to help.

ch
Review №39

Great pawn shop great customer service Steph the best go check her out 🥰

Ch
Review №40

Love Love Love Kim, Ive only been twice and both times her personality and customer service was amazing. I found the exact style shoe I was looking for as soon as I came in. I will be back very soon.

Ja
Review №41

Stephanie was a wonderful help in securing a new gold bracelet for myself. Her professionalism and expertise is unmatched. Definitely will seek further business in the future.

Ra
Review №42

Step was amazing … she was beyond amazing with helping me and because of her imma be able to get stuff done.

Ti
Review №43

I had not been to this store in a while. However, I am glad I went in yesterday. The selection was great. The customer service was great. Tommy and the young lady at the counter with him were awesome!! I went to pawn some old jewelry and walked out with some other items. Damn that good customer service that can talk you into a good deal 😆

Mi
Review №44

Everyone here is wonderful and very professional - thank you so much to Stephanie for helping me pick out a gold chain necklace and working with me

se
Review №45

Had a great experience was quick & got what I needed with no problem.

Ch
Review №46

Kim nd Step r the best hands down yall go take yall things to national they are awesome

Lu
Review №47

Stephanie was of great help and wonderful customer service. Will be coming again

ma
Review №48

Very professional and reasonable. All very nice. Not the type of pawn shop to try take advantage of you.

Cl
Review №49

Garrett was great,no pressure to buy anything. I sold my PS4 and he gave me a great price.

Cu
Review №50

This is the best pawn shop in the city!!! The location is nice, neat, and clean. They have a lot of items to choose from! Stephanie gave me perfect customer service. She’s the best man I’m so glad she made everything simple and informed me of the Loyalty Rewards program that I’m now apart of. Thank you Stephanie!!!

as
Review №51

The sales woman with the beautiful twists (sorry forgot her name) found us the perfect ring in 2 minutes! And the price was right. I’ll definitely come here again.

Ma
Review №52

Highly recommend. They have a new staff and they are very helpful and will help you with any service needed

Ra
Review №53

Stephanie did a good job with my buy on a television today great service

Ne
Review №54

Shouting out to Tommy the best sales rep ever very nice and pleasant

Tm
Review №55

Staff was very friendly thank you to stephanie for helping me out enjoyed there services

J.
Review №56

A lady named Fran helped me out. She was awesome. There whole staff was super nice. You usually dont find that at all in pawn shops. Dont think I would go anywhere else.

ad
Review №57

I bought a ps4 pro from this location for this location Ms.Saidy was awfully kind throughout the whole process

Hu
Review №58

We came in to get a ps4 and suprisingly they had some so we got it and their service was 10/10

Ea
Review №59

A young man named Zack was very helpful in your store. He even took my number and said hed call if you got anymore silver eagles. Will definitely be back!

Ro
Review №60

Friendly staff, no hassle sale of some spare gear I had laying around the house!

li
Review №61

Stephanie helped me a lot. I love my rings! She is the bomb! Make sure you go to her!

Ch
Review №62

Tommy and Kim are the best. Kim offered me options and Tommy was patient and detailed. I will definitely be back!

ma
Review №63

Best Pawn shop in Durham nice people and always willing to work with you especially if you do business with them often

Ja
Review №64

Tommy and Fran took great care of me. Fair prices and great customer service

Pa
Review №65

Ana is awesome. The store really looked out for me.

Ma
Review №66

MS. STEPH IS THE GREATEST!! Gave me a reasonable price on the DJ Serato SR2 and was so helpful and funny at the same lol! Please come to this National Pawn to get great service and items. If your coming to sell your stuff come correct and make sure you have everything and they’ll make the best deal you can get! Feels like family here 😁😁💪🏾

Ju
Review №67

Dont bother taking jewelry for repair or to sell unwanted jewelry. No gemologist or gemstone knowledgeable employees on staff.

Lp
Review №68

Stephanie is awesome! Helped me find a nice silver necklace!!

Jo
Review №69

Fantastic place. Great service from Stephanie! Excellent price on a pair of sunglasses.

Ne
Review №70

Awesome staff and pretty good of selection of stuff! And perfect place to sell my stuff I don’t need!!

Sa
Review №71

Thank you Steph! You the best

Ke
Review №72

Stephanie was a big help! Very knowledgeable and helpful! Thank you for offering the rewards program!

Al
Review №73

Steph helped me get a loan here. Awesome service. Thanks. Will come back

Jo
Review №74

Ana was good with me thank you so much

Wi
Review №75

The people here really friendly great customer service Fran was so great check them out..!

Ni
Review №76

Step was very understanding and very compassionate. Best location of national pawn to deal business with.

Mi
Review №77

Great service from my man Tim and boss lady ms.Kim

Im
Review №78

Step was a very helpful and she was every quick with helping me

Ro
Review №79

I had a great experience here at bat pawn and jewelry and pawn great customer service and help me get wheat I needed today thank you Stephanie

Ri
Review №80

Great people! Always looking for looking for new stuff to add to their inventory.

Pr
Review №81

Stephanie has been really helpful and informative! I would certainly recommend anyone to come here!

Br
Review №82

Had the best experience with Stephanie, will definitely come here to deal with her avain!

Eu
Review №83

Steph is a trip! Go UNC and national pawn

Da
Review №84

Best Pawn shop and Staff in Durham! Check them out

Ph
Review №85

Tommy and saidy were awesome gave me great service!!

Su
Review №86

Tommy was very helpful and had great advice … very friendly and patient

El
Review №87

Steph did a awesome job with customer service

Au
Review №88

Got a great deal on a electronic thanks to Steph

Ma
Review №89

Tommy Was the Best come and see stephanie shes amazing

Ch
Review №90

Stephanie was wonderful and helped me pick out a set of tools to add to my ever expanding collection! If youre looking for a small town pawnshop that has that same feeling definitely stop on by

Ar
Review №91

Stephanie was very nice and welcoming to me. I will be back and will highly recommend family and friends to come shop.

Tj
Review №92

Tommy is great he does his job well and was very helpful great customer service

Eb
Review №93

Tommy & Saidy we’re very helpful!

Mi
Review №94

Tom and kim were very curteous .it was a great experience.

WI
Review №95

Ana was awesome 😎 she me a lolipop 😎😎😁

La
Review №96

Thanks Stephanie you are the best!!!customer service is awesome I’ll definitely becoming back soon.

Ch
Review №97

Best experience yet. I been coming for bout 2 yrs since I moved on this side of town. The Ladies are the bomb.

Ja
Review №98

Great service and Ana was soooooo helpful!

FA
Review №99

Great Customer Service from Ana, Kim, Fran. Thank you so much.

Iv
Review №100

Ms. Stephany has done a great job!Wonderful service!

Information
31 Photos
100 Comments
4.9 Rating
  • Address:2605 Durham-Chapel Hill Blvd, Durham, NC 27707, United States
  • Site:http://nationalpawnshops.com/locations/durham-2605-chapel/
  • Phone:+1 919-403-3333
Categories
  • Check cashing service
  • Pawn shop
  • Diamond buyer
  • Diamond dealer
  • Gold dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry store
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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