You CANNOT do better finding quality and professional auto work than Rolands. Very trustworthy very dependable very professional. I recommend everyone I know to him
Top notch mechanics! Always there to help! Stacey, Roland and crew are friendly and so knowledgeable!
Best place to get your work done !
Best kept secret in the Triangle area! I dont have to worry about being sold services I dont need. My car is 14 years old and in excellent condition because of the exceptional service I receive from Rolands. I described what was going on with my car and he correctly diagnosed the problem over the phone. The shop also does awesome body repairs. Very pleased!
I trust Roland with all my auto needs.
It was fantastic, I was in and out in no time. Very professional and the best prices in town
Well first let me tell you I worried the pure T hell out of these guys. I took my car there to be painted and I had a candy color in mind, not knowing how much candy paint cost. I just knew shiney bright but my pockets are not that deep. I had to pick out another color. I went up there day by day looking at chips, changing my mind each time and it got to the point where I got on my own nerves!! But they were nice and did not roll their eyes upon seeing me return. I had to have some minor body work done and after I made my last change of color they got to painting. I settled on a color close to the original color. There were too many choices and i didnt want to regret my choice. Well they...uhhhh...not they....i mean the body and paint man ...John got to working. When I picked up my car it was painted to factory specs, AND they surprised me by having the inside cleaned out too. This is no Maaco paint job so if you check them out dont expect poor Maaco quality its much better nor their prices..you get what you pay for....my paint had no swirl marks (typical in Maaco paint jobs) they even cleaned the inside of my car out!! When I left they said come back anytime. Lol. I knew I had to give them a good review.
These people are incredible.. I’ve just moved here from California and was worried I’d have a hard time to find reliable people to do any work on my cars.. these people are fast.. great with price.. and very Nice!! Thanks Roland and Jason for everything!
I moved to North Carolina from Florida and my classic car died shortly after.Rolands was close to me and they were nice and friendly and were able to take my car in, diagnose the problem and put in a new alternator.The car runs great again and many thanks to the honest and upfront group there.Thank you!Sincerely,John
Rolands Auto Center deserve more than five stars - maybe even 100 stars! Roland, his wife Stacy (who runs the office), and crew are very knowledgeable and, even more importantly, HONEST! Roland quotes the best repair prices in Durham - you wont find anywhere cheaper - and the work is done with a wonderful sense of pride. As a woman, I have been taken many times by people trying to sell me things that I dont need. You will NEVER have that problem at Rolands. I highly recommend Rolands Auto Center!
I love Rolands! Ive been a customer for many years and refuse to see anyone else. They treat people fairly and you can rely on them to be honest.
Happy but sad. He is very informative and smart.
Me and my family have been loyal customers for over 10 years. Good quality speedy work, always gets the job done! Very professional and honest people! I wouldnt go anywhere else
This guy knows his stuff. Roland isnt like other mechanics, he doesnt overcharge for the work and part. Fair prices and fast and quality results
This place was everything professional and very helpful while being polite at the same time all in a timely manner. Roland and crew was able to repair my vehicle in record time all while providing a beyond fair and reasonable price. Being that I was broke down and new to the area, Roland was able to get me a tow 20 miles away. I explained the problem and thought I needed a new clutch installed. They quickly spotted the real problem which was the transmission was no good. They found a high quality rebuilt transmission for a fair good price and had it installed in record time. My truck was back on the road in less than 48hrs. Job was professionally done by his crew. I couldnt be more happier. Planning on going back for more of that good honest work done. I definitely highly recommend.!
Their rates are reasonable and their work is dependable and consistently done well. I love how my car drives after a visit to Rolands. No worries about overcharging or getting sold what I dont need. Love that this is a family owned and operated business with a personal touch that makes the whole experience comfortable and even enjoyable. It took me a long time to find Rolands. I can breathe a sigh of relief.
Read entirely: Owning a logistics company requires us to put hundreds of cargo vans on road daily and inevitably they are involved in accidents and also need to undergo general maintenance. We are contracted to provide delivery services for one of the biggest companies in the world (Amazon). We have to ensure that the vans are repaired properly to meet their aesthetic standards but want to minimize costs so we can maximize our profits. To give an example: Our vans are 9.5 feet tall. We had a driver that clipped a parking deck entrance that required repair. After shopping around for 3 days getting quotes at every body shop in Raleigh/Durham the cheapest quote I could find was $2600. Roland repaired it for $800! Now initially I was concerned about the quality of work, but after the final product was shown to me I couldnt have been happier. This man is fair and honest and will not be beaten. Also, he has the coolest shop dog, too! We love Bo! Every time I visit Rolands, I make sure to bring Bo a cheeseburger from Mcdonalds! Would highly recommend this place to anyone!
They do great work
This is a great shop. Great customer service. Everyone here is easy to work with and fixes my car quickly. I’ve been coming here for years. Their pricing is always better than the competition and they get me up and running!
I wish I can give us more than five stars. Not only are the people super friendly, the people are very knowledgeable and very HONEST! I’ve been to plenty of places for just an oil and filter change and walk out with a $3000 bill. Never have I been missed lead or try to sell me something I don’t need. Highly recommended
I happened to lock my keys in my trunk at a gas station. It was night and not a lot of places were open to call for help. Many people tried to help me with no luck. The owner of Roland Auto Center just happened to be at the gas station at that time. He drove all the way to his house and back to get tools to help me. He not only showed neighborly kindness, but demonstrated incredible competency with my vehicle. I was very impressed with his knowledge and service. I tried to pay him for his time and service, but he would not accept payment saying it was just the neighborly thing to do to help. Thank you Roland Auto Center for helping me out in my time of need. I would recommend his services to anyone. They are the real deal.
Amazing service! Had my car towed to his shop after having an issue and quoted $4600 to fix it. Roland and his team looked at my car and after driving it found that it only needed new spark plugs and a belt. What a relief to me knowing thats all my car needed and not a new engine as being told by another company. Its always refreshing knowing that they take the extra time to make sure they fix the right thing!!
Roland has been my go to mechanic for over 10 years for all my automotive needs, even before he opened his own shop. I have sent my Mom, Dad, and numerous family members to Rolands over the years. WE ALL STILL USE HIS SERVICES. Roland provides great service at a great price. If you have any doubts, ride by and look at the parking lot thats always full of repeat customers.
I went to Rolands to have the engine replaced in my SUV. Roland quoted a very fair price along with what I thought to be an aggressive turnaround time of just 2 days. To my very pleasant surprise I got a call from Rolands on day 2 saying that my SUV was ready to be picked up. I showed up at Rolands and found my vehicle in excellent condition after the repair. I have had work done at other shops only to find the engine compartment and sometimes the interior of the car greasy or dirty. I could find no evidence of grease, oil, etc... I am extremely satisfied with their workmanship. The shop is family owned and the staff is very courteous, accommodating, and above all very knowledgeable. I highly recommend them.
Best service ever. Took my car in for repair and oil change. Guys were super friendly. Had a problem with one of my wheels. They took time to show me the problem and why it needed to be fixed. Concerned for the safety of their customers! Recommend to anyone. Guys you can trust!!
He will never sell you something you dont need the shop owners and the workers are honest. Loyal. And dependable. I have not taken my car anyplace in the 9 years Ive known Rolands Auto Center.
The staff is very knowledgeable and not only do they fix the issues I go in for but they always give me the heads up on any future issues. Good quality at a reasonable rate. Would refer them to anyone.
Brought our car up here for simple alignment was told that we needed new parts (not sure what they were, my husband did the talking). Was charged $25 of the half, of the alignment special.(This was our first visit) They said they could fix it for $300, not knowing my husband is a mechanic as well, replaced the part. Brought it back again, told him the exact same part needed to be replaced again for $300. My husband told them this part was just replaced, the same part that we were told about last time. The guy then said well it was put on wrong, it was a matter of 2 bolts, highly unlikely sir. However, I do think youre an dishonest mechanic.This is how your $50 special easily turns into over $100. **Wow, the power of the pen. Guess they didnt know I was educated enough to know how to write a review. Just received a call from the company asking me to remove my post. No, I will not. Let the truth be known. I will clarify that the $25 charge was for our first visit. Today it didnt matter what you wanted to charge, you would not have gotten paid again for the same services. We will not be part of your scam. Fool me once shame on you, fool me twice shame on me! #justbehonest
Quick and efficient service. They warranty their parts and service. Its important to have a mechanic you can trust. Does not overcharge for items you dont need! Ive been using them for 11 years
Been a loyal Rolands customer for years and would not dream of taking my car anywhere else! Always had great service from friendly staff (especially the lady in the front office). Always a great job at a fair price.
This is how you start making America great again...You deal with people fair no matter what race Creed or color...You dont overcharge people when you can help them... thedealership told me 560$ to replace my Already purchased pads and rotors... Rolands$200....Thats already 360 in savings and this is just one of the many jobs I have had Roland and his crew take care....I love Rolands Auto Care... Check em out Im sure you will too....
Just want to thank you for your great service of my fleet of vehicles. Even though I live in Person County, it is worth the drive to make sure that my vehicles are fixed. Heres wishing you continued success for 2016 at your business.
Extremely knowledgeable and friendly. Fair pricing!
Rolands, Is the only auto shop and body shop in Durham you can trust
Roland has been taking care of my 1998 Honda Civic for over a decade. Has worked on my sisters, moms and brother^s cars as well. Cant/Wont recommend anyone else to fix my vehicles. 😁
My friend told me about Rolands when I hit a deer, so I went there for a quote. What can I say, they did perfect work and have grate customer service; plus they provided me a loner car while they did there thing. Better then other shops I have been to, so now I am going to recommend Rolands to any one who needs good work done on their car for a grate price.
Great service and reasonable prices! They fixed our truck based on our schedule and did it quickly to get us back to work. I would highly recommend them!
Ive had Rowland over 10 years. Honest service. Honest rates. Excellent work!! Id recommend him!
Awesome experience here! I was given estimates of $700-$1,500 for a crunched in bumper elsewhere-- everyone told me that I needed to have the whole thing replaced. Rolands was able to pop it out and reattach it for $100!!! It looks as good as new. Highly recommend these guys for their honest pricing and quality work! Oh, and they were able to do it in an hour for me so that I didnt have to worry about a rental car. I will be back. Best auto repair center in the raleigh-durham area, hands-down.
I took my 2000 Ford Ranger to have my transmission rebuilt by Rolands guys and I cant tell you how satisfied I was with their service. Roland was very courteous and knowledgeable about everything. I couldnt ask for a better experience at an independent shop like Rolands Auto Center. I will be taking my vehicles to be worked on, to his shop from now on.
I’ve never felt more comfortable and been treated with more respect than when I dealt with Roland’s!! I definitely recommend anyone who wants quality service and reasonable prices while being treated like you’re worth something then deal only with Roland.
I took my car here on the recommendation of a friend. I just needed brake pads put on, which I had already purchased. They told me my rotors were damaged and had to be replaced, to the tune of $300. Since I highly doubted this, I took it to my regular shop, where I was told my rotors were fine and far from needing replacement, and they would happily put on my brake pads.
Great Great work!!!
I will always take my vehicles to Rolands. I trust his expertise with any vehicle I own. He is trustworthy, a great businessman and always courteous. I would recommend Rolands to everyone I know.
Best mechanic Ive ever been to. Honest service. Never over charged or been swindled into having work we didnt need. My 13 year old van runs like new everytime we leave there.Wife runs the front reception area and is personable & polite. Have sent friends there that were overjoyed with this mechanic and not being overcharged.Wife also recently remodeled the waiting area with a retro automotive theme that is fantastic and makes the mundane task of waiting on your vehicle enjoyable. Shell even give you the remote to have at the t.v while you wait.Clean bathroom, competent reliable mechanic, and wonderful customer service. What more could you ask for?
DONT believe any of the fake 5 star reviews, there an unprofessional business, Unless you dont mind someone keeping you car for months without telling you how long its going to take. They ignored my phone calls and even blocked my number at one point even after giving them a down payment. They lie and steal.your taking your chances going here.
Best mechanic in the triangle. Always fair and knowledgable. Wont go anywhere else.
Its hard to find a mechanic you can trust, but hes one Ive trusted for years and have recommended numerous family & friends to him. The staff is friendly, the work is done with care, and Im more than satisfied with their services.
Let these people tow my vehicle in for a repair under the assumption that brand new parts would be installed. After the car sat for an unreasonable amount of time the owner tried to persuade me into installing used parts from their scrap yard from the cars sitting in the yard. After explaing that only new OEM quality parts were to be installed I waited even longer I finally gave up, paid my tow bill and had my car towed off their lot.
Hes got really good service and pricing, but he has a lot of business so sometimes takes a bit to finish the work.
Worst experience I ever had at a shop before. Asked them to replace my transmission with a used one and they said it will take two weeks to do the whole job including shipment of transmission. I payed to have my vehicle towed there as well as a down payment for the tranny, and there my vehicle sat for a month. They continually lied to me about doing the job; feeding me false updates throughout the month, claiming after the first week they got the transmission in. After another week I called for an update and they said it will be another few days, they said it again and again and again. In the end I got my refund for the down payment but not before I found out that they didnt even ship in a transmission! They were just gonna use an old one from one of the many broken down cars there! They were stringing me along hoping to get more money out of me! Terrible business practices and terrible liars. I hope they shut down soon.
Great atmosphere, great quotes and pricing, they did a good job on my 2000 Nissan Maxima. I enjoy my experience with this shop.
Rolands is the best. He is a straight shooter. A shop that you can trust.
Went to Rolands auto because others told me that they have used them. I was very pleased with his service and knowing exactly what was wrong with my vehicle. I would recommend him to anyone.
Theses guys are super had a issue with a vehicle and no one in a 60 mile radius would help me cause it was 4:30pm they expressed that they where closing shorlty and i had a vehical that need a rim welded that was stuck on my lift and these guys not only stay open past their time they fixed the rim for my customer and did it for a little to nothing Thank you to Roland and the guys there you all are my Super Heros.
Absolutely the worst place to take your car or truck. Poor workers that break more than they attempt to fix, poor owner-manager, awful phone handling, very bad business practices. Dont waste your time.
Very impressed with Rolands Auto Center!! Great pricing and AWESOME service!
Always fair and honest.
Very rude to my girlfriend when she was concerned about a dash light that came on after they changed the fuel pump. She was concerned about a 3 hour drive home and called to see what to do. They said I dont know what you expect me to do. The job was supposed to take 2.1 hours and he finished it in 45min even though she was charged for the full 2 hours. Very unprofessional and rude.
The Best!
Excellent work, great owner
It was the worst experience Ive ever had with a garage.
Excellent
Honest, fair mechanic
Great service
Cost efficient!
Goog prices.
Great experience!
Good
Very good inspection price they only charged me $ 13 👍👍👍👍👍👍👍