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Concierge Insurance Group
3090 Satellite Blvd, Duluth, GA 30096, United States
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Concierge Insurance Group

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J.
Review №1

Concierge Insurance Group was recommended to me by our financial planner. Initially, I was mainly interested in updating our coverage levels. Within 24-hours, Meredith Bridger had matched us up to a carrier providing higher coverage for significantly less money than wed been paying. I was extremely impressed with Ms. Bridgers expertise, as she went through all three policies (homeowner, auto, and liability) to explain where she recommended changes, and why. This was an entirely painless process with excellent results.

Ja
Review №2

Concierge was great to work with! Very responsive and personable. Mark was able to save me money and get me better insurance. I highly recommend them!

Je
Review №3

Kimberly, at Concierge Insurance Group was absolutely fantastic to work with. We had some issues with our mortgage company not paying the insurance company from escrow. Kimberly took it upon herself to call all parties involved and helped to get our insurance reinstated. I did not have to do any work at all. I would definitely recommend working with this company.

Ja
Review №4

Amazing service!! Kristen spent time going over all our coverages to make sure we had everything we needed, and was even able to find us lower rates. Highly recommend!

Pa
Review №5

Mark Dunahoo is very responsive, thorough and provided great customer service. Highly recommend him.

Ca
Review №6

My agent (Kimberly) went above and beyond to find me the best rates. I ended up saving over $300 a month due to her diligence in saving me money. Excellent customer service!

DE
Review №7

Becky is a consummate professional, she helped me every step of the way and secured the best possible auto insurance policy on my behalf.

Pa
Review №8

Quality customer-client relationship! Kristen took the time needed to educate us and help us obtain the best and most cost effective policies we need to protect our assets.

Bi
Review №9

Have been very helpful in providing Home & Auto policies at very competitive rates.

Li
Review №10

I had never worked with an individual broker before regarding insurance. After having been with a different company for over a decade, I decided it was time to shop. My costs were cut by nearly 60%!! Its no different than going straight to Geico except your agent shops multiple policies for you.

Sh
Review №11

Kimberly to the rescue. It is because of her providing the accurate damage control which allows us to continue our services with this organization. She is the model to the quote that says people don’t care how much you know until they know how much you care. She cares! We are thankful for her exceeding the expectations.

Br
Review №12

Rob and his team take the time to get to know you and your coverage needs--- he helped find the right coverage for me and my family based on our priority needs and budget. And best outlined clear next steps to make switching easy.

Ki
Review №13

It was a pleasure to work with CIG and, specifically, Tonya. They helped me with all my insurance needs and very responsive to all my questions moving from out of state. I really felt they were looking out for my best interest!

Ju
Review №14

Meredith was extremely helpful. Quick to respond, gave me the information I needed quickly to make a decision. Very capable and professional. Highly recommend!

Gu
Review №15

Kristen has been the consumate professional and delivered amazing service with the best price and coverage. I would HIGHLY recommend her for anyone looking to review their insurance coverage and save money.

As
Review №16

I have worked with Mark Dunahoo a few times for home insurance, moving and insuring a new car. Every time, he was awesome to work with. Very professional. Knows his stuff and is easy to talk to and connect with. He helped me around the clock when my bank was having issues being on time with the closing. He is always on time and comes through. I will work with him until he retires or I move out of his region. He is wonderful!

Ch
Review №17

She is incredibly thorough and great at explaining coverage. She helped us with numerous policies and we will definitely use her again in the future.

Si
Review №18

Chuck is always so helpful and responds super quick to my questions. Highly recommend him. Very knowledgeable too.

Je
Review №19

Rob and the team are easily accessible and respond quickly to any questions I’ve had via email/phone call. They work hard to find the best insurance at the best rate for what I’ve needed and have always taken care of me and my family. I can’t recommend them highly enough!

Ch
Review №20

Mark Donahoo and Rob Young were awesome. When I was searching for new insurance they provided HONEST guidance to ensure I made a good, informed decision that wasn’t about them just getting business, but what benefited me/made sense for my family.Not only did they save me a TON of money, they gained a repeat customer and someone who has recommended multiple clients to them. Give them a shot, you won’t be disappointed!

Ki
Review №21

I had a great experience getting a quote and Mark was super patient with me answering all my questions. We reviewed my current policies with another carrier and he gave me advice to improve what I had and received a better price overall. Glad we found him and we are very happy.

Ch
Review №22

Concierge has always been quick to respond to my needs. They do so with a friendly and personal approach.

Br
Review №23

They go above and beyond. Ive only had great experiences with them.

Ro
Review №24

My most recent experience with Meredith was so beneficial to me and my husband! She was so helpful and educated us on some things that we didn’t know. She was honest and sincere. I’m VERY grateful for the time she took to help me work through our insurance matters!!

Ba
Review №25

I worked with Mark. He answered all my questions and took the time to explain everything to me. He helped us save money, but was also concerned with making sure we had good coverage with our insurance. He really cares and it shows. He was a pleasure to work with.

Ke
Review №26

Mark helped us with a property my daughter was taking on and because it was so solid, I gave him the chance to look at both my home and auto. Extremely pleased with results and it even allowed me to add in an umbrella policy. To add this plus improve my coverage from what it was on my regular home and auto policies....and still save money ~ it makes it hard to argue against the great service we recd. Mark invested a good bit of time on my behalf, and we couldnt be happier with our coverages.

La
Review №27

Chuck was awesome! He explained things clearly, answered all my questions, and found us a cheaper rate for our vehicles.

El
Review №28

This is the best agency! Experienced, knowledgeable and friendly.

Li
Review №29

The team at Concierge Insurance Group are very professional and provide the best customer service! I also received the best rates for home and auto insurance. I recommend that you give them a call!

Ju
Review №30

Kristen pointed out gaps in our coverage that could have cost us so much. Not only did she listen and tailor our services to what we need, she saved us several hundred dollars.

Li
Review №31

I have been a client with concierge insurance for over five years. They have consistently provided the best rates, continually monitoring for better rates and coverage with their large selection of insurance companies. Also, whenever I have had an insurance question, they have always been very prompt With follow up. I highly recommend this agency.

Vi
Review №32

Mark and his staff have always treated me with the utmost respect and courtesy. They are warm and caring and I dont hesitate to call or email with questions. I give them the highest of recommendations!

Sh
Review №33

I have been working with this team for a few years now and I love it. Im sure I can be demanding with 6 drivers, 6 cars, and Homeowners Insurance but they are always helpful and responsive. Becky was my first experience with this agency so I think she is the greatest, but she has turned out to have a great team as well.

Th
Review №34

Very good Customer Service and price for Car Insurance. And the claim service is great to. They stay on top of your situation .

Ju
Review №35

Auto insurance shopping was a breeze. They responded to all my emails and questions quickly and helped us get great rates with better coverage. I highly recommend Concierge Insurance Group and will be calling them again soon to help me find the best life insurance coverage.

Kr
Review №36

I have been with CIG a long time and the team is awesome especially Kimberly! Give them a try! Oh and the best part their endorsed by Dave Ramsey! :)

Ru
Review №37

The ease of changing insurance was incredible. I paid too much for so long because I thought it was not worth the trouble it would be to change. I was so wrong. Rebecca was awesome. I would recommend this group to everyone.

Ca
Review №38

Our representative, Gene, is knowledgeable, kind, and responsive. He took the time to answer my questions and explain all of our options for Home and Auto insurance. I highly recommend this group.

Er
Review №39

Jen was a pleasure to deal with and helped enormously with getting Auto and Homeowners insurance. Id been with my insurance company for two decades, and even while staying with the same company, she still helped me save even more. Appreciate all her help and am glad I found out about her. Cannot recommend highly enough.

Au
Review №40

Mr. Young is great. He is responsive to our needs. Mr. Young takes the time to research the best plan for my family and I. He made the daunting task of finding the best insurance plan for our family a great experience.

Ni
Review №41

Becky is very attentive and prompt to return calls and follow-up with any questions or details. They have made our insurance needs involved in our transition to Georgia easy and effortless.

Ni
Review №42

Ive literally been walked through uncharted territory in the most helpful & respectful way imaginable! I appreciate them going the extra mile!!

ar
Review №43

We have been with them for 3 years. Whenever I have a question about something, they always answer right away. Every time I check to see if anyone has better and less expensive insurance, no one does. We have Travelers Insurance through Concierge Insurance Group.

Jo
Review №44

Eleazar Chuck Bautista was able to find same amount of coverage on my auto insurance and save me close to $500/yr. He was very professional and pleasant to work with!

er
Review №45

Chuck was awesome. He helped me out with everything I needed to get done with insurance in great time.

Jo
Review №46

Past exceptional experience with Rob Young and his team are what convinced me to give them a call for my new insurance needs.

Tr
Review №47

Great group! Great customer service! Kimberly is always helpful, knowledgeable and professional.

Ch
Review №48

Meredith was very responsive and was much better than my previous insurance company I have used for the last 16 years! Very well done.

dr
Review №49

Great people, always responsive and looking for the best value they can get me on Insurance.

SA
Review №50

Rob is the best agent ever, thank you for all your hard work and help and always, always answering your phone .

Jo
Review №51

Mark made everything very easy and straight forward. I got significantly better value for a massive decrease in price.

Jo
Review №52

Mark took great care of me and my family. We recently relocated to Georgia and bought a house. Mark too the time to make sure we got the best coverages at the best rates. He took the time to get to know us, understand our goals, and what we needed to protect. When digging through all the insurance companies out there, it takes a little bit of time to get the best rates and coverages. Mark and his team will do the digging for you and get you what you need and want.

Ma
Review №53

Meredith has done a great job for us!

Ro
Review №54

Everything through the contacts and online systems that are set up make for very efficient and easy updates.

Ga
Review №55

Great people to work with. Found me very competitive rates for my needs.

Bo
Review №56

A pleasure to deal with. Always prompt in replying to any enquiries and would highly recomend.

1f
Review №57

So far so good. I appreciate how quick he gets back to me

Ga
Review №58

Ms. Rebecca Mendoza has been my agent for many years and has always satisfied my insurance needs, she is my go to person.

Da
Review №59

Jen Manahan provided me with excellent customer service. Would definitely recommend Concierge Insurance Group

Na
Review №60

Amazing service and did a great job finding us the best rates for our home and cars.

ho
Review №61

Such a great team to work with and they really help me find the best rate for me.

Ba
Review №62

Very good communication and fast response, easy to contact, explained products well, Meredith has been available anytime I had questions and has been so very helpful throughout this process.Thank you Meredith!

Sa
Review №63

Rob and his team are efficient and helpful in getting the best coverage at the best pricing.

Ki
Review №64

Excellent Customer Service!!

Na
Review №65

Rebecca Mendoza at Concierge made this a very easy and complete process as saved me money while getting me more coverage!

Mi
Review №66

Mark was very helpful! 🙂

Ji
Review №67

Great Service!

Ke
Review №68

Professsional, friendly, and helpful

Ho
Review №69

Excellent

An
Review №70

Concierge, and specifically Becky Mendoza, did a great job helping me find a great auto policy and saved me a TON of money. I highly recommend them to anyone looking to find a good policy at the best price.

Ri
Review №71

Honest folks, highly skilled professionals!

Mi
Review №72

Great communication,

Ti
Review №73

Worst experience ever. This company set up policies wrong, set up payments wrong and cost us thousands of dollars and many sleepless nights. They also take weeks to respond to inquiries, updates, or questions and made no attempt to make anything right. Do yourself a favor and use ANYONE else.

Information
1 Photos
73 Comments
4.9 Rating
  • Address:3090 Satellite Blvd, Duluth, GA 30096, United States
  • Site:http://conciergeig.com/
  • Phone:+1 678-822-0950
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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