Beverly was the nicest & most helpful person. & the gentleman that was there was great too so sweet. I love this public storage

Beverly was very nice and helpful. She made a reservation and confirm with me for a different location because she had no unit available. When I arrived at that unit, I was not able to get in. She drove to that location and actually took care of it for me because that location was already closed. She definitely went above and beyond!! Thanks so much Beverly!!

Beverly was amazing, She was customer friendly, knowledgeable about what I wanted to know and efficient with time. My experience was professional and very courteous. Thank you Beverly for your help today.

We came in on a spur of the moment looking for a storage unit. We got one of the last 2 they had. Beverly was wonderful to work with! She took us to see both units available, gave us thorough information & made the process smooth & quick. We were done in less than 30 minutes start to finish. Thank you Beverly for your exceptional customer service!

I had a great experience during the time I had with them. The team and management were kind and hard-working. Theyll work with you to get you the best deal and situation. They do pest control and they have extra materials that you can get in the front office that can help keep your stuff safe. I highly recommend this storage business.

Went to the property and was instantly greated by Beverly. We discussed my storage needs but she did not have a space large enough for my needs. She found me a space with another Public Storage in the area. I highly recommend this company

I would recommend this place over any other storage facility in Douglasville. Beverly is so nice and friendly as well as her co-worker. I found out he was a veteran, as well as myself and we just talked the entire time i was there. He even gave me a couple of his rare healing stones. Really nice guy.

The best Public Storage location I have been to! The best rate in town!! I paid $25 for a 5x10 climate controlled! Mrs. Beverly is awesome! So sweet and the best customer service ever! Please stop in a see her ASAP! Wonderful lady! The units are brand spanking new!! Gorgeous property!

Ms. Beverly was very pleasant and very helpful to my friend Charmaine.Its such a Blessing to have someone who cares and understands and most importantly someone who listens!!! Thanks for having such a business where you are personal as well as professional. Much Success to you and God Bless, Ms. Beverly!!!

Ms Beverly was such a amazing woman. I went in on Sunday to rent a storage unit and I wasnt really having a good dayLearn bad news that day. She made me smile and for that short moment I had forgotten all about my problems. She was professional polite ajd caring. She carefully explained everything I needed to know. As this is my first time having to rent a storage unit.

BEWARE BEWARE BEWARE!!! I WENT BACK TO MY PAID FOR AC UNIT TO MY SURPISE NO AC!! JUST SMELLS LIKE HUMIDITY AND MILDEW..THIS IS MY 2ND TIME VISITNG IN LESS THAN 30 DAYS AND THE 2ND TIME WITH NO AIR. MY UNIT HAS MOLD EVERYWHERE AND ALL OVER MY ITEMS, NO ONE IS ANSWERING MY CALLS NOR INFORMED ME OF NO AIR BUT CONTINUES TO CHARGE ME EVERY MONTH. YES I WILL BE TAKING FURTHER ACTION AGAINST THIS. IF I WERE YOU TAKE ALL OF YOUR BELONGING S OUT IMMEDIATELY!!

Very nice and helpful people Thanks Beverly and Allen ( I think that was the name of the man that assisted Beverly).

I have used Uhaul and WEST METRO storage before when moving, but This time I decided to go with public storage In DouglasVille GA. the staff are Very nice, The Parking lot is clean, The Unit itself was Clean, no bugs. Spacious I got a 5x5. The Price was just right also. I would Highly Reccomend.

Me. Beverly was such a Blessing to meShe knew exactly what I needed and explained the process to me.She is such an asset to your company.I’m so grateful for her

Outstanding service. Ms. Beverly kindly reserved a temperature controlled locker for us. She even got us one with a nice wide door conveniently located near parking. Great facility and great service. Highly recommended :-).

Upon my arrival, I was greeted by the most wonderful lady,Ms.Beverly,who gave me all the details necessary for a smooth transition to my unit.Ms. Beverly was extremely Professional and curtious. The Storage facility centrally located and has very easy access. Surrounding is very clean. Would give Ms. Beverly and the facility 5 out of 5.Truly great experience.

Thank you for the great customer service that you had provide for us we really appreciate it.

Beverly was incredibly nice, and very knowledgeable. Best service I have had in a long time.

Great customer service at this location

Ms.Beverly was super nice and very helpful. She made sure we got everything that we needed. The unit she showed us was very neat and clean. The whole facility was clean and well kept. I definitely would recommend going to this location for all your storage needs.

I had a wonderful experience today at public storage on highway 5 Miss Beverly was outstanding. The facility was cwas clean. She explained everything detail by detail to me. Courteous and friendly. its been a long time since Ive been to a business and the customer service was as excellent as she was.

Beverly was very helpful and friendly. Process was super quick and easy.

Beverly is terrific! We have rented from her several tines over the years with both the company and our personal needs

Great customer service

Aaliyah was very welcoming and she was very courteous. She showed me my storage before I purchased it and it was very clean. I feel comfortable storing here and I wanted to pull up a chair and sit down in their climate controlled building. If you need a storage I highly recommend Public Storage at Highway 5.

This was my first time using Public Storage and Bev really help me out. I had an emergency situation and she was nice and resourceful. If youre going to go with anyone, go with this one.

Beverly was awesome. Very personable and courteous. Made the move-in process delightful. Definitely recommend this location. Very clean

The 5 star experience Beverly has amazing customer service.

Besides having to pay $20 for their required special lock, the storage unit I rented was clean, easy to access and reasonably priced. Ms. Beverlys helpfulness and honesty about all details was wonderful!

Clean location we had been checking around town. Stop in at this location talk to Ms. Beverly she was AWESOME. They had one unit left she took me to show the property and how to work the gate code. So I decided on a 10x10 reasonable rates. Thank you Ms. Beverly great job.

Very convenient and climate controlled, easy access to units

Good location and pricing. Rented from Somer. She was nice and very knowledgeable. Glad I stopped by, thank you.

Beverly helped me out and it all went pretty smoothly. There is an additional $15 a month insurance fee and one time $20 for the lock and keys.

The Storage unit I rented was clean, easy to access and reasonably priced. Ms. Beverlys helpfulness was just icing on the cake!

Super nice and clean accommodations in an extremely secure facility. Beverly is so hostly. She explained everything carefully and answered my many questions. Im glad I found this storage facility.

Came in today and rented a unit. The prices here are great, the location is perfect for my needs and Ms. Somer was awesome. She helped me pick out the right size unit and made move in a breeze.

I want to start my review by stating That I am a new customer to public storage and this review will be 100% honest as a new client. Ms Beverly is the most helpful person of all the storage facilities we visited before deciding on public storage. We visited 5 total...She answered all of our questions with honesty and good wit. My concern with storing our belongings while selling both a rental home and our current residence is critters. As a realist I do know there will be possible mice and let’s face it..roaches. They freak me out. I sprayed the unit myself from head to toe before we stored some of our things and immediately some came out. Concerning indeed. So I will pack everything as tight as possible and pray for a happy ending here. They do spray outside of containers and have rat trap boxes everywhere so that means they are proactive in the critter department and I find some relief there. I do realize as a normal human being that not everybody is as clean as I am and they’re going to bring critters to these units. The facility appears to be very clean, well maintained and Beverly does a sublime job with the property and the customer service end of it and I am a happy camper. Thank you Beverly for all you do.

I just moved to Georgia and my experience with Beverly has been Awesome she has been so very helpful to me and and is such an excellent customer service Representative I am very Thankful.

Professional and friendly service. Clean storage rooms. Beverly is very welcoming and courteous. Explains all the rules and details of he contract throughly. Best Storage Unit Facility in Douglasville. You will not be disappointed.

Cassie was great! Very smooth and quick service. Thank you

Love the staff and location. Beverly is so kind. Any question or care that I have is answered, she makes you feel invited. Both her and the boy that works there are very nice and easy to work with. The location is safe and clean. Great staff.

Clean, great sales rep, great prices, great communication and customer service. I would highly recommend this location.

Jamie made the process so easy and fast. He actually helped me save some money while getting a unit that same day. Very nice and friendly guy, any questions you have he will answer. He’s awesome! The whole staff is amazing and I appreciate them and their quick responses and for going above and beyond for me! Amazing experience! Thanks again Jamie!!!

Moving is a hard process and especially finding a place to store your stuff in the mean time. I called Public Storage and got connected to Beverly who went above and beyond trying to get me the best deal around town. Her helpfulness and determination made my decision easy and went with Public Storage. Place is clean and easy access and very affordable. So i strongly recommend this place and hope you get the pleasure to work with Beverly.

Beverly was extremely pleasant and helpful beyond measure. Best experience that Ive ever had at any Public Storage location.

Ms. Beverley was such a sweet woman and helped me with getting a nice size storage space for my things. I just enjoyed her initiative with helping me out in such a trying moment. (Douglasville, Ga)

I couldnt have asked for greater customer service that I got at this location.Beverly is so nice and friendly, also the facility is clean and neat. I do recommend that you give them a try.

I have visited this facility on numerous accounts and I would like to express that this property is always so clean. In addition to the property being clean the staff is always so friendly and inviting. I have encountered two associates on a couple of occasions Jamie and Beverly....they are exceptional nice and Public Storage should be extremely lucky to have such dedicated and customer oriented individuals. I certainly hope that Public Storage will recognize suck valuable employees. When running a business it is important to have employees of this magnitude. I hope they are well compensated for the diligence in providing exceptional customer relations. I have also visited other Public Storage facilities and never received the customer service that I have at the Douglasville, GA. I have to say kudos to Jamie and Beverly as well as whom ever their superior is because they are doing it correctly.

I absolutely love love love Ms Beverly!! She helped me choose the unit that was best for my storage needs and my finances. She answered any and all questions that I had. Ms Beverly is very professional and always greets me with a smile. I recommend this location for all of your storage needs!!

Best customer service, EVER. Ms. Beverly made this process so easy and was such a big help. The whole staff is wonderful. Jamie is very informative and was great with answering all of my questions. I highly recommend this facility.

Beverly is always super helpful and keeps the faculty clean. Currently I have items stored at another Public Storage and plan on changing locations because of location and how she keeps the property. She is always pleasant to interact with.

The management at this location is excellent! Bev is always joyful and willing to help with any needs you may have. I have rented with them for several months and have been very pleased with the way she takes care of her customers. I definitely recommend this location to anyone who needs additional storage space.

Great all around experience lovely women running the office really helpful and answered all my questions 5 star all the way

Great service! Jamie was welcoming. The process was fast and the price was fair. I would recommend this location favorably.

Ms. Beverly is the most nicest person that I love to deal with her personality and customer service is beyond great. My family and I have been dealing with the company since we’ve moved and her service is outstanding, so when you go to public storage ask for Beverly to assist you.👍🤗

Such an easy experience. Jamie was kind and he helped me to find the space that I needed for Christmas. I am thrilled with my choices and for the reviews that lead me to this location.

Beverly was very friendly and helpful in finding the right storage unit I needed. Highly recommend this location!

Beverly was fantastic! She was so easy to deal with and clearly enjoys helping customers. She was ready to help and was very friendly!

I went in today to get a storage unit for my car. Beverly made the process quick, easy and painless and a little bit easier on the wallet. She is very personable and was a lovely woman to speak with. I would definitely recommend this facility to anyone based on the customer service alone. There were plenty of units available and I was allowed to pick which unit out of a few that would better suit my needs and space required to move a car out and about the unit.

Beverly was wonderful! I had spoken to her before coming and she was just as sweet as she was over the phone when I arrived! Thank you so much!

I was unsure of what to expect but Jamie made the renting process quick and easy. He offered amazing customer service. The property is well taken care of. I am happy with my choice of renting at public Storage and recommend jamie to any new customer. Thank you.

Long time returning customer. I have worked with Beverly and now Jamie. Both are great. The property is orderly and kept up. They do a great job. I know my stuff is safe but the employees are one of the top reasons why I keep going back. Thank you.

Beverly was very pleasant to work with & very informative. She knows her job very well and wanted to be sure I was comfortable with my storage size and contract before signing. Its refreshing to have great customer service.

Great customer service

The guy Workin today was very helpful with the questions I had inquiring about a unit.. I will definitely be renting a until from him soon. Great hiring choice!

Bev was so wonderful. So helpful and professional!! It’s refreshing to get someone who knows the business they work for. My sister Courtney and I was so stressed with her situation to get moved. Bev made it so easy to get a unit. She even showed us things we may need like a mattress cover. Which she definitely needed since She just bought her new mattress. Were super pleased with the experience here.

Good place. Jamie got me and my wife right. Highly recommend this location.

Staff is amazing. Jamie moved us in and helped us a few days later because we needed a bigger unit. Beverly called us fora reminder so we won’t be late. Area is very clean and safe. I’m so happy we rented there.

I went to public storage to rent today. I met Beverly. She made renting storage easy. She explained everything, the property was very clean and secure. I will recommend this property to everyone

Great storage facility. Ms. Beverly is so sweet and helpful! The whole place is very clean and organized. Staff is great and their customer service deserves a A++. Im very satisfied and happy I chose this specific location to use. Id recommend it to anyone!

This place needs a check up.. When renting were not trying to buy the place.. Were just simply wanted to rent it. It goes up every six months Something they should tell you before hand.. Not to mention each time you go to the back where your unit is youre going to pick up something in your car tiers.. OMG thats more money, on top of that youre being made to have insurance on a bunch of Junk, thats just another way to get more money.

Ive had some pretty awkward experiences with storage places. However, the experience I had with public storage was definitely the best. Miss. Beverly was very kind, courteous and extremely helpful in helping me decide which storage unit would best suite my needs. I will highly recommend this unit to anyone that needs to get one.

Best customer service from Ms. Beverly. Had an issue with door dealt with issue immediately. Was patience and offered all service available with a smile. Great employee.

Had a great experience. Mr Jamie was kind and welcoming. He gave me a tour of the area and made sure that I was happy. Excellent customer service. Thank you Mr Jamie.

I just signed up for my storage unit. It took a long time to do this because my brother travelled from out of state. Ms. Beverly knew this and waited for us to take care of the paperwork. She made sure no all the information needed was given to my brother and me. MsBeverly, thank you for your patience and understanding.

Great customer service from the property manager, Beverly. Very nice and friendly lady. I would recommend anyone looking for public storage to try this location.

Beverly was amazing! We talked about our families in the military, since my husband recently deployed. Absolute sweetheart! Loved working with her, and my storage unit was exactly what I was looking for. Easy access to get in and out, definitely would recommend.

Other places have me the run around. Jamie was very nice and upfront. Location is good, prices are great. They will be my new first choice.

Ms.Beverly was great and helped me with all my moving needs, and had great customer service.

Beverly is very helpful and is quite knowledgeable of whatever questions you might have.

Very nice location, the staff is great. Mr Jamie was very friendly and welcoming. The area is clean and well maintained. I recommend them highly. Great job.

I would highly recommend this location, great customer services. Thanks Beverly.

Wow! Beverly is all that the others said she is... What a very pleasant treat to meet her.She didnt have a space for me but she found a location nearby that could. THANK you so much. Please go see her.

I went in today and met with Beverly who was polite, kind and funny! I was searching for a storage facility for someone else as well but no need to search further. Beverly is AWESOME and the facility is convenient as well!

Ms.Beverly saved me and is an Angel sent. Her service was everything. The unit was clean and the process was quick

I really appreciate Beverly for patiently assisting with my billing questions & rental space on a very rainy day. A Great Customer 1st experience. Thank you Ms Beverly 🥇

Very fair prices. Jamie was helpful, he helped me and my wife with our account.

JAmie was very nice. He helped my mom get a fair price and moved in.

I have rented from public storage several times in several different cities. This is the first time it has been a pleasant experience. Public storage needs more managers like Beverly. Her knowledge of the storage experience and her customer service are exceptional

Great sales rep, awsome personality, perfect customer service, great prices.

I do not recommend. The only thing they have renovated is the locks on the units that you have to pay for . You cant us your own locks. I have tree debris inside my storage from the trees above. They give you a move in special only to raise the price 35 to 40 bucks a couple of months later due to so called inflation in the area. It is a racket. Finally was able to move out this rat and squirrel infested storage. All my belongings were destroyed due to water damage leaking inside and the rat and squirrel poop all over the furniture. Now Im having to battle with this place claiming I left furniture and they will have to charge me an additional 100 bucks The lady at the front desk is extremely nice and polite but the place is old and infested with rodants

Good location. Jamie was very helpful and friendly.

Beverly is absolutely amazing and helpful! She will take care of you, and make sure that you have everything you need to make moving a breeze!

I came to get my reserved storage unit today and was greeted with all smiles by Ms. Beverly. She showed us a unit that fits our needs. We came back to the office and completed the transaction. She answered all our questions.... It was a pleasure to do business here. Will definitely use in the feature!!

Me and my husband went to obtain a small unit, and Ms.Beverly made the experience fast, as well as easy with a family welcoming spirit about her. I cant say how much they work with you, but they have an Awesome employee in Beverly.

This storage unit has great property manager Miss Beverly, who cares about the people. We always get great service and her attitude is warm & friendly. I have recommended this property to others.

I was helped by this nice lady Miss Beverly very pleasant very kind very professional the price was right and a customer service was excellent. I would recommend going to that site but thats storage unit over anyone in the state of Georgia because I stored your lot of stored in my time of life and while storing it always seem like just business but once I came to this location I felt at home so thank you Miss Beverly for making me feel welcome have a good.

I was on a tight schedule when I made an appointment to get a unit. Miss Beverly was extremely helpful when I arrived and even showed me a unit that would be better than the one I originally picked out. If you ever need anything shes always helpful and willing to accommodate you. I really appreciate everything shes done for us!

Very nice to deal with, the young lady was very friendly and helpful.

Beverly made my day. Had to move some of my mothers furniture to storage after her passing. Beverly was a delight. Place was very nice. A+ in all areas.