user
Velox Insurance
5677 Buford Hwy NE #206, Doraville, GA 30340, United States
Appearance
Velox Insurance

Comments
Ma
Review №1

The representative who attended me at this Doraville location was Annabri. She was very nice, helpful, efficient and answered all of questions and concerns. She helped me find really good and affordable insurance for less than $100. She was very professional and the place is very welcoming. I would recommend them.

St
Review №2

The office on Buford Hwy in Doraville has shown they are the best fit for me several times.

An
Review №3

Velox was very professional and helped me with getting what I wanted Mrs. Annbri Hernandez from the doraville office is the best thank you for everything I really appreciate it they look out for there customers thanks velox

Ma
Review №4

The agent was very knowledgeable of what was going on and help put things in motion as soon as possible.

Al
Review №5

Ask for Alex the best to help people to find the best deal on car insurance !

Sh
Review №6

Velox is a great insurance company. My only complaint is that I was kept on hold for 15 + mins before someone came on the line to assist me. Other than that I have no complaints

We
Review №7

Jose was very patient, professional and saved me $109 per month on my new policy. Im very pleased!!!!!!!

Ca
Review №8

All of my dealings with Velox have been exceptional and professional. During my recent experience with purchasing a new car I contact Velox via the internet to purchase insurance and Alex from the Doraville office called me immediately and took great care of me.

Ra
Review №9

Velox is great! Very easy to add or update. Everyone that I have had opportunity to work with has been efficient and professional. Thank you to everyone at Velox!

li
Review №10

Brenda helped me save a lot of money on my new car !! She’s the best and was very professional

Ki
Review №11

The cheapest I could find with my high rates, try it out guys it wont hurt your credit to check.

Da
Review №12

Great people...

Li
Review №13

Daniel & Edicson helped me find the best coverage & rate possible. They were both patient with me and knowledgeable of questions & concerns I had. Thanks

st
Review №14

There was a gentleman named Jeff that helped my fiance David Ascencio. He was very accurate and he got it done. He should get a raise.

Ta
Review №15

The staff is extremely unprofessional and not helpful at all. I do not recommend this location at all. I have to call at least 3 times before someone answers the phone, the staff does not respond to company emails, I am currently trying to cancel my insurance policy with Velox but they told me they are unable to cancel it I would have to contact another company via email. Do not get insured here .

Sa
Review №16

Very professional and courteous service. I definitely recommend Velox for affordable insurance coverage.

Sm
Review №17

I have to say that in my 63 yrs i’ve never had a problem getting auto insurance it was always just about who was going to give me the best product for the price. I’m embarrassed that at this time in my life I truly needed someone to help me and be creative in the way Jeffery Ayala was able to assist me in getting me covered with a kind and open mind with no judgement to the circumstance that I had fond myself in. I could write a full page but just want to say thanks for your help and look forward to a continued relationship with you and your company.

Fr
Review №18

Geoffrey and Eric has always been absolutely amazing! These guys work super hard and fast with the best quotes and outstanding customer service. Since I have met Eric and Geoffrey, I have not been anywhere else and dont plan on going anywhere else. Lots of great things to say about these guys. And I definitely have recommended them hand over fist to a lot of people.

Jo
Review №19

Jeffrey has patience and excellent customer service skills. Would definitely recommend.

Ma
Review №20

Want to get the best insurance at a reasonable rate? Jeffrey Ayala is a savvy insurance agent with all kinds of different insurance policies that fit your needs and most importantly, your budget. He took the time to explain everything to me in a way most people understand. Ive recommended him to my family and friends and they have also loved his service.

WO
Review №21

5 star if they were open weekend .

al
Review №22

I was shopping around for cheaper car insurance and Ms Brenda called me and got my insurance cut almost in half. Thank you and Brenda

Ni
Review №23

This has a been, by far, nothing but a wonderful and professional experience with Velox. I’ve been a loyal client to this franchise for years. They have exceeded all expectations in regards to knowledge and customer service. They are prompt, helpful and very attentive. They answer and ask questions. That alone gives me assurance they are in their “A” game! Mr. Jefferey along with staff, in particular, Ms. Nayeli, were very professional. This is what counts. This is what divides quality assurance with any business today. People just want what works nowadays. They have been stellar from my experience. And I’m glad this caliber of team just gets the job done. It’s like they know the objective and how to accomplish it. Rare, if you ever have insurance needs, don’t hesitate to visit this franchise. Thank you!!

Jo
Review №24

No better insurance company than Velox Insurance and without a doubt no better insurance agent than Jeffery Ayala! Jeffery doesn’t just treat me as a customer but truly like family. Working with Jeffery there’s no wasting time! I will truly recommend family and friends to be in the hands of Jeffery!

Na
Review №25

Mr. Ayala was very friendly and professional he made sure he explained and gave me options the pros and cons and that goes a long way. i am so glad that i called him, it was simple easy and fast .was able to get a good quote without having to setup on auto pay :)

Je
Review №26

I had a great experience when coming to this office. The Manager in charge is very friendly and have a lot insurance knowledge. I came in and I was having a hard time understanding my policy and my coverage... However, Jeffrey, the manager, was able to proactively explain in details my policy and ensure I was getting the best quote compare to other insurance offices.Overall, great experience and I would highly recommend Velox Insurance Doraville if your goal is to find good service and customer satisfaction.

Fu
Review №27

The best in the area. Stay away from the big names

Na
Review №28

Velox insurance is a great insurance agency. I have dealt with different insurance companies throughout and have found that Velox not only offers extremely affordable rates but also has GREAT customer service. Velox has definitely met all my expectations when it comes to insuring my vehicles and my home.I am extremely pleased and would recommend it to anyone.

Ha
Review №29

We been going to this place for last 4 years and it’s great. Great customer service

St
Review №30

Great service ! Been with this company for a like 2 years now. And I always get outstanding service. The manager is great! And they prices are incomparable.

Se
Review №31

Jeffrey is simply the best, a gentleman, fast, efficient, polite. He is first class.

Me
Review №32

Great place for insurance . The manager Jeffry really took the time to get me the lowest rate possible since i have an accident and a speeding ticket in my record. He has been super helpful and is always answering the phone which i love. Not too many insurance agencies pick up, and i know every time i call him he will answer the phone. Definitely recommend to everyone who needs insurance.

Ve
Review №33

I was looking for inexpensive yet trustworthy insurance and I got so much more when I spoke with Velox. They were quick and thorough with excellent customer service! It was such an easy process in comparison to other agencies I had used in the past. I finally found the right insurance company!

Ma
Review №34

Jeffrey was a great help, truly delivers amazing customer service. Helped me out a few times now and has never given me attitude or any sort of issue. Staff is all very friendly and make me feel like family when getting assistance! Thank you for everything !

Jo
Review №35

Decent pricing. Nice friendly workers

Ja
Review №36

I love my Smyrna representative he was great, took care of my niece, very personable. I think his name was Vincent. Best customer service I have had in a long time.

Ah
Review №37

Terrible customer service and office space. No seats and no hand sanitizer, and most importantly very expensive quotes

Jo
Review №38

Jeffrey is the best at getting you the right price for your insurance! Fast and reliable!!!

Na
Review №39

Jeffrey is the guy to go to when searching for a reliable and honest insurance agent. Always focuse on making sure his customers are rightfully covered. Great customer service!!!! I will definitely recommend people to this office.

Ro
Review №40

Went to Velox insurance, first time that I heard it. small location but the manager Jeffrey Ayala took care of my needs and was able to save money switching with him. although he was busy at the time I went in but when it was my turn he give me full attention. Great manager, will strongly recommend others to visit this location.

Ce
Review №41

I recently got insurance with them and I am highly satisfied with the whole process and quickness of it all when I wasn’t able to go in person.I give a great thanks to Jeffrey Ayala, who was very helpful and was able to give me on point information about policy information and so on. Down payment was reasonable and the monlthy payments are perfect, I’m 21 soo I definitely need something within my budget.Recommended!

Ch
Review №42

Wow what outstanding customer service, Ill definitely recommend this location to others. Young man named Ramon gave me the assistance I needed very respectfully with a great attitude, simple and easy, it made my day.

Ma
Review №43

Love this company! Jeffrey always helps me find the best insurance for my money! Always a 5 star experience with this company.

Da
Review №44

Great, fast and great customer service. Only problem was the connection of the phone line, it keeps disconnecting or drop-calls. But overall it was very satisfying

Mi
Review №45

Good affordable coverage.....

Je
Review №46

Perfect customer service no issues or complaints ask for branch manager Mr.Jeffrey Ayala. He helped me within seconds, very polite, with unbeatable prices.I strongly recommend Velox Insurance branch in Doraville.

Ca
Review №47

I was very happy with the service I got from Jeffrey at this location.

To
Review №48

Jeffery answer and took care of me in seconds, outstanding customer service skill and made sure if I needed anything else, I for sure recommend him to anyone else

Mi
Review №49

Worked with Mr.Ramon, he was great and very polite. Will recommend to everyone. Thanks

jo
Review №50

JEFFREY IS THE BEST! Highly recommended!

De
Review №51

They were very helpful at this facility and Gave a great rate. Informative and patient.

Pu
Review №52

The atmosphere and the worker there are so wonderful. Jeffery Ayala is the best insurance agent ive ever had!

Al
Review №53

The insurance agent was very nice; However, he was also very slow. I was on the phone for an hour trying to get a policy, and it took 4 hours after i had paid for my policy to receive my paperwork and reciept.

Ed
Review №54

Good prices and people very friendly and help their costumers

Ei
Review №55

Great service! Jeffrey helped me very much finding a good insurance. 😋 If you ever need help go to him.

Ly
Review №56

Great fast service . Got covered no problem very good customer service

wi
Review №57

Good people to deal with that are attentive and easy to deal with. Excellent staff.

Sh
Review №58

The prices are very good and reasonable, will definitely be telling more people about Velox.

G
Review №59

A great insurance company with great service.

Br
Review №60

Thanks to jeffrey at velox insurance he helped my family and I find a very affordable insurance policy with payments that are achievable in a timely manner! I deffinetly recommend his service along with the velox insurance services when it comes to the most suitable insurance for the lowest and affordable price.

Jo
Review №61

Great service from the manager jeffrey at velox he was very informative and professional glad i chose velox for my insurance prices are great.

Dr
Review №62

Service was awful! I waited for an email for proof of insurance over 2 hours after randomly being disconnected twice.

Th
Review №63

Top notch service from Jeffrey and Velox Insurance!! A++

Da
Review №64

Good and fast service thanks to Lucas!

la
Review №65

Lucas was very helpful and friendly.

Ti
Review №66

Thanks Kwon

In
Review №67

The prices for car insurance surpassed the prices of bigbrand insurance companies. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Es
Review №68

Is very good

Lu
Review №69

A pity is assured as soon as you have an accident and the crazy people are seized. I have been beaten for three months and they still do not fix my car but for the payments they do not say that I do not recommend it more garbage

Information
32 Photos
69 Comments
4.7 Rating
  • Address:5677 Buford Hwy NE #206, Doraville, GA 30340, United States
  • Site:https://veloxinsurance.com/doraville
  • Phone:+1 770-234-5009
Categories
  • Auto insurance agency
  • Home insurance agency
  • Insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–3pm
  • Saturday:Closed
  • Sunday:10am–7pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
Similar organizations