I stopped in for the first time today to get my Gucci handbag repaired. She gave me so much education on leather. I’ve never received that even when purchasing them from the manufacturer. I will be bringing all my leather goods here! I highly recommend
They go above and beyond and know what theyre talking about when it comes to shoes. I wont take my shoes anywhere else from now on! One of the plastic heel pieces broke off these shoes and and they replaced it with rubber ones plus refreshed them with a cleaning and shine. Very fast turnaround time and very friendly service too.
Took my Giuseppe shoes and Gucci’s Belt for a shoe cleaning and belt leather repair. Shoes came back good but the belt is DYSFUNCTIONAL. Just took it back and was told they can’t do anything to help and recommended another business to fix the issue. Any and all remedies should come from your team, not a separate business seeing as the belt worked FINE before. Not pleased with my experience AT ALL. No refund was offered nor did they offer to pay for the separate service that was needed even though they caused the issue. This situation was handled VERY POORLY. Do better people!!!
Ronda Morrison is a master cobbler. She does outstanding work. I have bringing my footwear and boots to her for years because work is quality. I love spirit as well.
Extremely professional and superior expertise. I brought in a pair of Jaquemus shoes to be stretched and cleaned, and another pair of Givenchy shoes that needed some touching up. Both pairs came back in tip top shape; exactly what I needed and more. Wonderful service — I’ll definitely be bringing more of my designer shoes to Morrison for touching up and repair. Thank you!
Professional, family like staff.. If you have that pair you just cant let go, take them there! They will get your shoe game right. Family owned/ handed down please support.
I have NEVER in my life experienced such unprofessional behavior from a business. One of the owner’s “Rhonda” not only is she LOUD but she is very hostile, argumentative and doesn’t allow customers to speak. I wouldn’t recommended this place for nothing more than a so shine!
I have taken all of my shoes, boots, purses and briefcases to Ms. Morrison and her family for 40 years. They do phenomenal work at a reasonable price, often restoring articles to look like they are brand new. They are honest, thoughtful and helpful when assisting the customer with a decision concerning their article. Please join me in not only continuing to patronize the Morrisons business and spread the word to your friends, family and neighbors!
Ronda Morrison and the House of Morrison take great care of customers. I dropped by for 2 pair needing heels and Ill have them back by this weekend. And we had great conversation at the same.
Repaired my Christian Louboutin heels perfectly!!
Great service and reasonable prices.
Lets keep it real. Quality craftsmanship comes with a price and Morrisons Shoe Repair delivers exceptional value....hands down! I am highly impressed with their level of skill and restoration techniques. Ill be sure to take (before and after) pics on my next visit.
House of Morrison is the truth I’ve been a customer for over 20 years always good quality work.
Black owned family business very friendly staff. They do awesome work
Very professional always quality work
HAD MY SHOES STRETCHED...THEY DID A MAGNIFICENT JOB...I WILL BE USING THEIR SERVICES AGAIN...🥰🎯💯‼
Very professional nice experience plz give this Black Owned business your business. You will be glad you did! 😃
House of Morrisons Shoe Repair is the best shoe repair service in the City of Detroit. Its a black and female owned business with years and years of history serving our residents with high quality service. It is my privilege to be among their consumers!! My shoes and boots ALWAYS look brand new again!!
They took great care of my Louboutins!
House of Morrisons is still the best...hands down!!!! Fast, professional and courteous service... Thanks bunches
My family have been going to this place for 20yrs. They take care of business
They made my old shoes look like new.
Ms Morrison was very knowledgeable about her craft offered solutions for my problem, my dog chewed a hole in my boot, suede outside/fleece like fabric on the inside. The repair is beautiful and work was timely. House of Morrison will be doing all my shoe repairs.
Hands down this is the best shoe repair shop in Detroit. They have repaired my favorite work shoes three times and allowed me to rock them for almost 20 years. I love the owner, she is knowledgeable, humble and a historical gem.
Wonderful work.
Excellent! My purse was fixed in 2hours. I am so happy with it. The staff were extra nice took the time to find ways to save money on my behalf. It was a great experience. I cant wait to bring in my next bag. Fast and friendly service.
Great work!
The women who run the place and answers the phone is much to pushy. She doesnt take the time to listen to customers and kept cutting me off in mid sentence and spoke to me as though I was some kind of a child. I didnt like her attitude over the phone and less in person. You guys seem to have more than one location and I went to the store she was working located on livernois near 7 mile. I will never go there AGAIN!!!
I brought in my brown boots that were very scuffed up. It took about 15 minutes for them to make them look brand new. I would even say better than brand new! I’ll be coming back here with all of my leather products!
Very knowledgeable, courteous service..I will recommend!!
She softened my leather jacket treated it several times till she liked it and me as well Great service
House of Morrison is an iconic place in the Bagley community. Mr. Morrison was and is a champion in the community. His children continue his legacy. Drop by and speak to Rhonda Morrison.
Theyre the Best...........I had my boots done there was very nice place of business my boots look brand new I still have my boots!
On point. Thank you
THE BEST SHOE REPAIR SHOP.I HAD A PAIR OF BOOTS THAT I HAD TAKEN TO ANOTHER SHOE REPAIR SHOP THAT TOLD ME THERE WAS NOTHING THAT COULD BE DONE. I BROUGHT THE BOOTS TO HOUSE OF MORRISON AND THEY LOOKED BRAND NEW !!I LIVE QUITE A DISTANCE AWAY, BUT I WILL NOT TAKE MY REPAIRS ANYWHERE ELSE.ITS WORTH THE DRIVE.PLUS THE OWNER IS A GEM !!
This place was wonderful in terms of quality. However, customer service lacked and my most recent experience caused me to NEVER return or refer anyone else.In April I took a pair of burgundy boots from Aldo (my favs). Rhonda told me they may not be able to repair them. I had literally worn them out. I’m not sure if the repair was ever made or not. It was April when I took them, therefore I actually forgot until October when boot weather was back. When I went by to inquire I was told they threw them out because they called me ONCE in October and I never responded and of course they’d been there since April.I asked for Rhonda and her attitude about the situation really made me upset. It wasn’t that the boots were gone because I had no real expectation of them being salvaged. However, I tried explaining to Rhonda that I have an app on my phone that logs every single incoming call whether it goes straight to voicemail or not and that I had no voicemails or log of the call from them. Her response was “I don’t care. We called. It is what it is your boots are gone!”And just like that I was gone too. Forever!I may not find another black owned place with the same quality but what I won’t do is go out of my way (literally from Grosse Pointe area to Livernois) to be treated that way.
Very friendly service family environment knowledgeable staff that will educate and give you options full service shop clean and condition shoes handbags belts etc will even add holes in your belt
Wonderful Proprietor. Knowledgeable. Give life back to you old
All the above great services
Excellent professional service, very knowledgeable about their craft. 👞👠🥾👡👟
Family owned business 50 yrs. Excellent shoe repair and some other leather goods repair too.
Best shoe repair in the United States. Very prompt, personal and professional. Shoes look brand new after repair. Wouldnt dare go anywhere else for shoe repair!
This is a fantastic business--friendly, very professional, lots of skills. Ive gone there for years--always pleased!
The customer service was very unprofessional over the phone & in person. The representative did not have the willingness to assist. I called before coming into the location regarding a heel repair, which the representative stated it could be done same day easy fix. Upon arrival I told the representative I didnt need same day service . Please assure me the shoes will ready on Saturday (2 days away). She then proceeded to quote a price starting at . I responded what would make the price change from prior quote. Her comment was I have been in business for over 40 years, I know what Im doing! Followed by: oh, Ill have to pass on this repair. No problem, took my business to Said Shoes in Ferndale, MI. They completed the heel repair on the spot less than 20 minutes & half the price of starting at quote from this company. Never again will I conduct business with this company!
Great service.
Very friendly and good customer service
Ive always have had excellent service. Ive been a customer since Mr. Morrision was running the business. His daughter continue to run the with integrity and professionalism!
They fixed my purse in a timely fashion
The best service! Always apply the extra mile principle providing to service both customers and shoe care!
This family owned business has been here for Detroit and in the city. Over 50 years ..Enough said.. Id Bet on them👠👡🥿🥾👟👞👢👏🏼👏🏼👏🏼👏🏼
Its okay
Do very good work, is honest with you regarding the problem. Little pricey.
Fast; friendly; excellent service.
Never going back here again! Person at the counter was intoxicated and had THE WORST CUSTOMER SERVICE IVE EVER EXPERIENCED!! Barely wanted to even ATTEMPT to service me!!How can we support your small business if you dont even want to answer questions at the counter??? Ridiculous!
Great work, my shoes looked brand new again
For years always good and she always greets you the same!👍🏽
My UGGs turned out amazing😃
Friendly, polite and really good service!
Great owner AWESOME WORK
Quality, family run business. Great place for shoe repairs.
Excellent as always 🌟 🌟 🌟 🌟 🌟
Experience,detail to quality superbOutstanding service.A cut above the competition. Spread the word.
Nice ppl but they dont dye suede shoes
Wow! I Googled Shoe Repair, House of Morrison showed up and I called, and explained that I was planning my wedding and needed several pair of shoes dyed! The lady on the phone was very attentive and asked details..are they leather or fabric?. I had to think a minute and explained that the bridesmaids were wearing a soft beige/pink fabric, and the grooms men were going to where chocolate brown and dark pink. They said as long as the shoes where of a lighter color the job could be done. The problem was I was in California and the wedding was going to be in Grosse Pointe, MI. Well needless to say that was ten years ago!!! They not only accepted the shoes through the mail, they explained that the ladies shoes had to be a dyeable fabric...PS...The men returned their shoes to have them returned to a conservative brown or black! We still send our fine leather goods to them to be reconditioned and cared for! They been around for fifty plus years and we look forward to their next fifty years. Thank You again, House of Morrison as I celebrate my 10th Wedding Anniversary!I look forward to seeing what they will do in the next 50 years,
Fabulous workmanship
I love when a business is passionate about their craft.
The customer service is superb!
Friendly, accommodating, pricy
Great work and service
Excellent hospitality, quality work.
They do good work
Very unprofessional and rude ass hell never coming back to them again after they messed um my 600 Gucci sneakers
Excellent service
Customer service is the best
WowSo helpful
Great service!