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Certified Automotive Repair and Service L.L.C.
818 Airport Rd, Destin, FL 32541, United States
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Certified Automotive Repair and Service L.L.C.

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Wa
Review №1

Wow!! Too bad I can’t give six stars. Jason and Will were incredible! We were here on vacation and Jason helped resolve my “check engine” issue. He cared first about making sure he determined what the specific issue was instead of just throwing guesses on what repairs were needed. Will was great at getting my truck in for repairs under our short time here. I need this shop to move to Jacksonville so I can have an honest and quality group to bring my F150 into. HIGHLY HIGHLY recommend. Thanks Certified!!

Do
Review №2

Great service! Very helpful in identifying and solving problems. I would highly recommend them! I spoke with 3 individuals there and they were all very helpful! Thank you!

Da
Review №3

I’ve used these guys a couple of times and I have to say they are great! It’s hard to find people you can trust with your car. They are professional, friendly, and don’t make you feel like you’re a bother to you. They fixed what could of been a huge problem that I caused because I was trying to save a few bucks. Their prices are great and they communicate with you about the issues. I can’t recommend them high enough.

E
Review №4

Fantastic and customer focused! Picked up a nail in a tire and both the local Goodyear shops were backed up full of vacationers. Goodyear guy called CARS to see if CARs could squeeze us in to plug the tire and the phone conversation and recommendation indicated they respected them professionally. CARs said no problem and immediately got us in, repaired, and back on road. Will definitely keep them in mind for future repairs!

Kr
Review №5

I encountered a very unfortunate situation with my vehicle while evacuating for hurricane Ida. Eric was an absolute godsend. He turned a very stressful situation into a very positive experience overall. Im hoping to never breakdown in Destin again, but if I do, I know who Ill call first. Thanks again Eric! Many Blessings!

Ma
Review №6

They were nice got me in a quick as possible which was awesome affordable prices I will use them again

ra
Review №7

We called very last minute needing a tire repair. It’s a Saturday, so they are ready to be done for the weekend. I called everywhere between Destin and Niceville FL and every place I called turned me down. This company told me to come on in and they would fix it. A guy at the front desk named Will even tried to get me into another location but due to the storm they had already closed for the day. We showed up and they took care of us immediately. Thanks, so much for the great service. We appreciate you.

Kk
Review №8

I am from out of town, about 9 hours away. My engine splash shield under my car has a history of coming off and dragging on one side. Was so worried about the trip back home if I couldn’t get it fixed, but they fixed it in less than 10 minutes and didn’t charge me anything! Best experience ever!

Ch
Review №9

C.A.R.S.is always a great place to get my car worked on. All the staff are knowledgeable and friendly. They also always find the best price which is very much appreciated.

Ma
Review №10

I have used CARS in the past, and been pleased. However, this time around I had a customer service issue. After making the issue known, the manager, Eric, was able to get us in to the shop early the next morning and diagnose the issues quickly and fix them on the spot.I certainly appreciate that Eric was able to make the situation right, and I’m likely to use CARS again in the future.

Mi
Review №11

Professional, kind hard working men I reccomend this shop for any of your needs!! Only place I take my vehicles.

Vi
Review №12

Home town boys Id rather support them than the big dealerships, Tuesday Im getting new breaks on my SS so far so good Ill update once the work is completed.

Je
Review №13

Great people, great atmosphere, no hassel and very knowledgeable!

S.
Review №14

I drive an older, heavily modified, Jeep and Jason and the folks at CARS have always provided fast, friendly service. Highly recommend!!

Va
Review №15

BEWARE OF THEIR QUOTES!! Went in for a car maintenance check and oil change. That went fine. Then they recommended that I replace the hood struts because they were giving out. Okay, understandable. But what is not understandable is that they wanted to charge me $450 to replace both of the struts that would have costed only $30 in parts. If theres some miracle struts that exist, I really would like to know. But even the mechanic said, yeah, its super easy to replace. So was it going to really be $420 in service?? Are you serious???

Pa
Review №16

I thought I had already posted about how wonderful it was there. They were very good to fit me in when I called at the last minute because I needed my tire repaired, they did it quickly and it cost hardly anything, double bonus! And now he is going to put me in to take a look at my AC also oh, obviously they are extremely busy so I would call them right away! I look forward to continue working with them.

Ea
Review №17

Will does an excellent job And service

Be
Review №18

Tried 4 other automotive repair companies and they either couldnt run the diagnostic because it was a diesel truck or they were so backed up I couldt get in for another week. I called Certified Automotive and they young woman who answered the phone was professional and friendly. She told me to come on in and they would look at it right away. When I got there they took care of me right away. One of their technicians went over all the possible issues that may be causing the engine light, he had a list that he went over on his iPad. He patiently answered all my questions and said he turned off the light and if it turned on again to come back and they would advise on next steps. I was a bit shocked because they didnt ask me to pay for anything! So I went in my truck and sure enough the light was no longer lit. I drove it for a few minutes and all seemed fine. Feeling compelled to pay something for their time and kindness I went back to the shop, thanked them and asked to pay for the service. All of them refused and I was incredibly grateful! Not only was Certified Automotive professional, fast, and knowledgable, they were super kind...you cant find that kind of service just anywhere these days. Thanks again Certified Automotive, you made my week! I definitely will be using you for any future car trouble.

La
Review №19

I am so pleased with any work I have done here. They are A+ and my family does their auto work here too.

Je
Review №20

Justin and Will were the best! No one likes to have car trouble but its nice to know you feel like you were treated right!

Ge
Review №21

Great people, fair prices, fast service!

Da
Review №22

Very happy with and impressed with their service. Our alternater went out late in the day on a Thursday while on vacation 800 miles from home and they were able to get the part, schedule us and complete the repairs by early Friday afternoon. All for a very reasonable price. What could have been a major problem while on vacation ended up to be just a minor inconvenience.

Me
Review №23

If I could give this place 100 stars I would!!! They are the best!!! Jason is absolutely awesome. He explains things to me in a way I can understand since I dont know the exact science behind how cars work. He also doesnt suggest frivolous services. I love working with honest, knowledgeable people!!! The prices are reasonable and they get you in quickly. Very satisfied customer!!!!

Ma
Review №24

Great service and a friendly staff. Give them a call!

Jo
Review №25

I wont take my vehicles anywhere other than C.A.R.S. They always do an outstanding job at very reasonable rates. Their customer service is great. And to top it all off theyre located less than 1/4 mile from my house!!

Em
Review №26

Great service! I was worried about the price when my starter went out but they were completely fair. The lady even called me to tell me she found a starter $20 cheaper but that it would take longer to get it. They also have their own tow truck so I called them first to let them know Id be coming and then called AAA to get the tow from them which came in under an hour. It took about a day from the time I called the tow to the time I picked up my car all fixed up!

Me
Review №27

We have used them for years, but unfortunately too many bad experiences in a row ended the use of this business. When a job is quoted, you pay alot and expect it to be fixed, youre chancing it on their word, like a doctor or dentist that theyre being honest with you. More than 3 times now, we paid for a job and the car is not fixed....and then they ask for double the money and cannot explain why its not fixed in the first place. So 50 50 chance you just throw money away.

ma
Review №28

Awsome team. Very professional and great mechanics.

Ro
Review №29

Goid people. Did a bit of work on GMC, started out with engine light with no errors and walked out with $600 bill.

Ra
Review №30

There honest and very fairly price and they go the extra mile! They also let me know I didnt need an item another shop was saying was a must with the work!

Da
Review №31

While on vacation 350 miles from home Ill check engine light came on. It was three days before New Years on Friday and we found this repair shop who diagnosed our problem and told us to drive over the weekend and come back Monday for the repair. They did the repair at a fair price and I enjoyed working with them. Its now 3 weeks later and the car is running fine so I would give them five stars.

Ca
Review №32

Love these guys!!!

C
Review №33

Awesome car service

Ch
Review №34

I walked up without an appointment and the mechanic on duty (Jason) immediately put down what he was doing and ran a diagnostic for my car.Outstanding customer service. I brought my car in a couple weeks later and his repairs were exactly what he predicted and on the estimated price.All around great shop!

ja
Review №35

HORRIBLE SERVICE!!! DO NOT trust these people with your vehicle. I took my vehicle in for an emissions leak and they had told me they fixed the problem. The next day when I picked it up the service engine light came back on after driving it half a day. I took it back in the next day and they said it was something else that was wrong with my vehicle. Just a bunch of time and money wasted!! Who knows what they did to my vehicle when they had it they must have just cleared the service light engine and said they fixed it!!! After taking it back in the next day for them to supposedly fix and see what the new issue was they said they could not locate the part needed to fix the vehicle, keep in mind they had all day to track the part after I set the appointment up at 8:00am and every time I called them for a status update they said they would get back to me and never called. I had to show up after hours to pick my vehicle up. This place is a joke DO NOT take your vehicle in if all you want is a person that knows how to swap parts out and charge you for the wrong thing!!!!!! HUGE WASTE OF TIME AND MONEY

To
Review №36

I had a broken handle on my Hyundia last week. I called Certifified and they found the part. I brought ht e car in and they were able to replace teh broken handle in 15 minutes while I waited! Great service and never have had to take a vehicle back to them due to it not being fixed properly.

Ga
Review №37

I was on vacation and experienced a shake in the front end. Thinking it was brake rotors, I bought them and took them to Certified Automotive Repair. Jayson put it on the rack and looked at everything and determined it was the wheel hub and bearing and not the rotors. He could have put them on, charges me and sent me on my way but he didn’t. And he didn’t charge me a dime.If you live in the area or are visiting the area and need a repair, take it here as they are a very honest business.

Ke
Review №38

These guys are awesome!After Hurricane Michael there was so much debris on the roads I had 3 flat tires in 4 days. I happen upon these guys right when I was about to give up.They were open just to fix flat tires and even though they were working without power like everyone else they refused to take more money than what they normally charge. No price gouging here!There was a line when I got there and a line when I left and they never slowed down.Much respect.

jo
Review №39

These guys are AWESOME!!! Very nice and VERY fair prices! They took my truck in with short notice and had it fixed by the end of the day! I have found me one and only repair shop!

Jo
Review №40

Most dependable & fairest prices for any mechanic I have used. These guys have worked on several of my cars doing everything from radiators, starters, & entire air conditioning units. The job is done right every time and I highly recommend them!

Ja
Review №41

Eric, Josh, Jason, and the rest of the staff are incredibly knowledgeable in the autotive repair industry. They give the highest quality of customer service and the give you an exact list of what your vehicle needs repaired to keep you safely operating it. They are not like the other shops that give you one price then when you show up to pick up your vehicle it’s another price. If they do it is always lower than originally quoted. The guys at Certified Auto Repair Service are truly honest and dependable mechanics. They work on all makes and models. If you have any automotive related issues give these guys a try. I promise you won’t be disappointed.

Je
Review №42

09/18/2019I had My Van tuned up. The Mechanics were very Friendly and did a Nice job. The service was Great, the pricing was Fair, and the time it took was very Quick!Thanks C.A.R.S., and I will see you again.

Sa
Review №43

I went to the Chevrolet dealer a few miles away to see what was wrong with my car. They tried to take advantage of me and scare me into almost $4,000 in repairs. Im not someone who will just take their word for it. I went over the information the Chevy dealer gave me with other mechanics I know and things werent adding up. I decided to take my Suburban to get a second opinion here in Destin. We drove here from Texas for Vacation and I wanted some peace of mind before heading back Friday. I called in the morning and they said they were swamped but theyd try to look at my car if I left it there for the day. They squeezed my car in right before they closed and did a very thorough exam. They went through everything they found and went over all the things the dealership tried to sell me. It turns out only ONE thing the Chevy dealer told me was accurate. The rest was them trying to upsell me. Thank God for this shop. They were able to give me a lot of peace knowing what is truly going on with my car. I recommend this shop to anyone with car trouble. They were extremely helpful.

kr
Review №44

Great service and friendly staff. Called in when I had a brake issues, they had me bring the car in and they fit it into their schedule that day. They called back with a quote and recommended services within 3 hours of drop off. Had no problem when I mentioned I didnt want certain things done. Once the service and quote were given everything was finished as promised, the bill came to their exact quote, and all work was done to my satisfaction. While Im not local I will recommend this place to my family that Im here visiting when they need a mechanic.

Da
Review №45

While on vacation, my water pump went out on our Denali. Called Erick and he said hed get right on it. He did and installed new parts, complete that evening. Great and friendly professional service - All at a very fair price. My vehicle was free of greasy hand and foot prints *****. Very Happy that I called them!!! July 2016

An
Review №46

Josh, Jason and Eric are the best guys to talk to about your vehicles! But Jason is the man when it comes to the BMW X5, Mercedes and more...He keeps my wife BMW X5 running smooth! Keep up the good work guys.

An
Review №47

Excellence! I truly felt like they were taking care of me, a strange feeling, when getting my car tuned up. My old used car went in for a gasket & spark plug change, turns out my engine is gunked up with sludge. They unfortunately recommended I need a new car but after all their hassle they only charged me for a 1/2 hour of labor!

Ti
Review №48

Pulled in here, last minute, after having to be jumped off. It was late in the afternoon, and they looked to have been cranking all day long. After only waiting 5 minutes or so, the Mech popped the hood, determined the battery was completely dead, and changed it on the spot. These guys are GREAT and they are the epitome of automotive repair shop Customer Service. You wont be disappointed.

Ma
Review №49

Eric and crew are just awesome!A problem solver with positive attitude!!In northwest florida...C.A.R.S is the best!!!

Ve
Review №50

I was broke down..They fit me in and really worked to fix the problem. I also appreciated that they kept me informed about what was going on throughout the process.

se
Review №51

Eric, Josh, and Jason have been working on my cars for years. They are very knowledgeable and honest. They also have helped me set up my race car. Great shop!

No
Review №52

They know how to work on Mercedes and other imports. One of the mechanics is European. Quick service, fair price. Will definitely use them over the dealership.

Ro
Review №53

Check engine light came on while on vacation. I knew the problem and about how much it should cost to repair. These guys got us back on the road and safe to drive home! Honest, fair price, and quick! If I ever have another engine problem while in Destin, wont hesitate to bring it here!

kw
Review №54

Car messed up while on vacation. Would recommend them to anyone, they were amazing and got me right in, even with a full schedule. Went above and beyond and worked with me every step of the way. Very trustworthy and respectable.

St
Review №55

Trust is hard to come by in auto service - especially when traveling. And I trust Jason. I was in town for just a few days. I tracked these guys down on google and called on Friday AM. I explained my challenge and Monday departure date. Jason was professional and friendly. He agreed to look at my car. A few hours later he gave me an assessment and cost estimate; said he could take care of it for me on my timeline. They did great work. Answered my questions. Cost was as estimated. Saved me time and headaches. Certified Automotive is a go-to shop in the Destin area.

Vi
Review №56

Good service and nice people.

De
Review №57

Awesome prices and service, Ill never take my car anywhere else in Destin

Ju
Review №58

First class shop, needed tire replaced on RV and not like other shops they did not hesitate to change out our tire and get us back on the road safe. Great price great people great service recomend shop 100%

Th
Review №59

It’s sometime hard for women to find honest reliable machanics but these guys really came through for me. On my way to Destin for a girls weekend,(5hr trip) my A/C suddenly quit working. So we had to ride 3 hrs in 95 degrees with all on the windows down at 80 miles per hr. 🔥😳 looked up this place. Not only did they repair the a/c they charged me less than they originally quoted me. Now that just honest. You can trust these guys.

Ch
Review №60

I will take my 2005 Toyota Camry here for repairs . Very courteous upon arrival .Josh is a awesome person I will trust my car An recommend this shop to everyone.

gi
Review №61

These guys are super friendly and helpful. Our family was in vacation and our truck broke down, they got us in quickly and finished as soon as possible. You guys really saved us, and we cant thank you enough!

Ki
Review №62

My husband loves this place! Always fair pricing with quality work! Thanks guys

Kr
Review №63

I love these guys!! Honest and gets the job done right the first time. I highly recommend them!!

Bo
Review №64

Stay Away! They will keep your car forever and still won’t fix the problem. Take your business somewhere else.

Ma
Review №65

Great service and very honest people.Did everything I requested in an first class manner.

Cl
Review №66

Solid guys, knocked my muffler off on my Lexus. Had me back on the road in no time. I totally recommend Certified Auto for any Out of Towner!

An
Review №67

If you are vacationing or local this is your go to mechanic! Scanned my car and gave me the diagnosis and didnt charge us a penny for his time! Wonderful customer service!

Br
Review №68

Competitive prices, stellar performance, and honest people. Doesn’t get better than C.A.R.S.Go see Jason or Josh.5 stars

Le
Review №69

Josh and Eric know cars (pun intended) and have an awesome crew! They do all of the mechanical work on my truck.

As
Review №70

Very friendly environment. They did an awesome job on my car.

di
Review №71

I have used these guys since 2008. They have serviced many cars for my family and have ALWAYS been professional, honest, extremely knowledgeable and great to work with. I would never take my car anywhere else.

BR
Review №72

Havent been here yet, but everyone tells me its great. Gonna be taking the car up here soon. Will confirm later.

Ms
Review №73

I have a BMW and these guys are the best hands down.

Kr
Review №74

Very honest, friendly and professional. Their prices are reasonable and they actually lowered their price from their estimate, because they said they got the job done quicker than their original quote.

An
Review №75

Trustworthy, efficient & in good time.

BL
Review №76

THE BEST MECHANICS AND PRICES IN TOWN.YOUR VEHICLE IN READY IN NO TIME!

To
Review №77

A great feeling when you have found a local business that you feel is honest and gets the job done

st
Review №78

Went in for an oil change and checking the breaks on my Ford. Decided to have them do an alignment on my car and Im beyond pleased with the work they did at an affordable price. Ill continue bringing my car in for regular maintenance and repairs. Thank you for being a shop I can trust.

Na
Review №79

Great service. They fixed our van while visiting Destin over Spring Break with speed and friendly professionalism.

Jo
Review №80

Fixed my power steering on my Subaru in less than a day and for exactly the quoted price. These guys are awesome!

Ed
Review №81

Eric and his crew are very knowledgeable and quick with repairs! Great experience as always!

Ma
Review №82

Fixed my truck fast and at a reasonable rate

We
Review №83

These guys do great work at great prices I would recommend them to anyone

Tr
Review №84

It is great and they are super mice

Ch
Review №85

Awsome Place of business. Very thourogh, and fair. Would highly recomend.

Cr
Review №86

Trustworthy, knowledgeable, went the extra mile & would EXCLUSIVELY recommend. Good job, Jason. :)

Eu
Review №87

Got my brand new rims and tires last month bought them online, went to balance and mount them to this shop which is close to my house, paid 100 dollars as soon as I got the wheels back I noticed a shake at 55 to 60 mph on the road, called them asked if they balanced correct the wheels? they said they did excellent job on balancing and there is no way they made a mistake looked like they did not want to rebalance them again wasting their time i said ok then called them later a week they said it might need hub centric rings, i said ok eventually they said its not the rings and they dont know what might cause the shake. a week later went to different shop they charged 35 dollars for rebalancing the wheels bam!! guess what? they said the tires were out of balance, as soon as i left the second shop no more shake and vibration. 1star for incorrect balancing i was trying to figure out for few weeks what was the issue and now finally found it thanks to expressoil change knowing how to balance wheels

Ga
Review №88

Do an excellent job at a fair price. The only one I will let work on my cars.

Ca
Review №89

I have taken my car to them for anything I need and have always been taken care of. I trust them and refer my friends and family to them as well.

L
Review №90

I usually dont write a review but this shop has saved our day by doing a great job fixing our car when we were on vacation. Thanks!

Ch
Review №91

Very knowledgeable. Very good work.

Ti
Review №92

Amazing Staff, Great Quality, FAIR pricing!!

Ke
Review №93

This is my go to place, these guys are the epitome of customer service! You feel like they care the minute you walk in. Never feel rushed, nor like they just want you to spend some money. Jason will tell you as he sees it. Im glad I discovered them, before I was driving to fort Walton!

Da
Review №94

Couldnt help me but honest and friendly . I will say that much and that to me is worth 5stars for mechanics in this area

Tr
Review №95

Very helpful

Ma
Review №96

Took care of me

El
Review №97

Always a pleasure!

Bl
Review №98

Well

Information
23 Photos
98 Comments
4.7 Rating
  • Address:818 Airport Rd, Destin, FL 32541, United States
  • Site:http://facebook.com/carsnwfl
  • Phone:+1 850-687-2698
Categories
  • Auto repair shop
Working hours
  • Monday:8:30am–6pm
  • Tuesday:8:30am–6pm
  • Wednesday:8:30am–6pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:8:30am–6pm
  • Sunday:8:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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