As far as I know, the job was fine, the issue is the paymeny/cost. We needed our septic cleaned. My hubby went across the street and talked to the owner of the business. He gave the hubby a good price (about the same as another company we used last time), and said he would get it done in the next few days. They did the job, and I called and asked for the price, this is where it went down hill. The receptionest quoted double the price that the owner told us. I explained that to her, she laughed at me and said do you really expect this job done for that? It was X amount of yards and blah, blah, blah, and I went on to ask her to call the owner, she laughed at me. We went round another time, agian I asked her to call the owner a second time, she laughed at me a second time, I hung up on her. Hubby went over bright and early next morning, while owner was there, he mentioned that he was not happy, that I hung up on his receptionest. The charge stood. We paid it, and are thru with it . Will no longer reccoment Gallon Inc to anyone for any plumbing needs.

Lori and Maddie were fantastic! Our original plumber said he couldnt put our toilet and sink back (after new floors put in) the same day because it required 2 people and would take an hour.I called Gallon Plumbing and Lori was super helpful in getting us in the same day and kept me informed throughout until Maddie arrived.Maddie did the job by herself (lifting a big toilet placed in the tub) in just 30 minutes. She was super friendly and was wonderful to my dogs and cats.Great experience!

This morning I woke up to a loud sound followed by what sounded like gallons of water poring down the inside of my wall. Maddie showed up 1st thing in the morning and did a wonderful job! Hopefully I don’t have anymore plumbing issues, but if I do I would request her again. She’s pleasant, Professional and is very skilled at what she does.

Fast and professional. Same day service! Maddie was our technician. She was courteous and conscientious. I couldn’t be more please with her work and the service and highly recommend Gallon Plumbing.

My experience with Gallon Plumbing was fantastic start to finish. Katie who answered my call & set up the appointment was absolutely lovely. Maddie the tech was very thorough & personable. The turn around time was amazingly fast. You can tell that Gallon Plumbing is a customer service driven company. They will be my go to plumbing company from now on.

Maddie was really helpful and down to earth in our home. Like some of these other reviews say, she was upfront with the prices and it even ended up being cheaper than we originally anticipated. Yes, the prices are a little up there, but other than that, I couldn’t be happier with her service. We now actually have a shutoff valve for our house rather than having to ask our neighbors to turn off the water to the whole complex.

Gallon does a great job making sure the job is done right. Their technicians make sure to test any repairs that they make to ensure a quality job.We had our sump pump and back up replaced in March, but the pump float on the primary pump was not functioning properly. When I called to have it looked at a technician came within the hour and resolved the issue at no charge. She even ran test to make sure that the new float was functioning properly and wouldn’t encounter the same issue again.

Called Gallon Plumbing about a month ago for a leaking washer turn off valve. I was able to talk to someone in the office right away and was called back within an hour with a time frame of when they would be there that same day. Maddie, the plumber, explained upfront how Gallon bills. They charge by the job, not by the hour and she gave me 3 options for the repair work that needed to be done. Everything was explained to me, upfront, in detail, so there were surprises. The valves were corroded and needed to be replaced and some of the drywall needed to be removed to access and check the pipes. Maddie was very professional and was at my home for several hours. I would rate their response to my call a 5 star and Maddie a 5 star plus. I do think their prices are a little high and would rate that part a 4.

I called on Gallon Plumbing to unplug a sink replace a leaking P-trap and install new faucet in shower. Anita in office took my call and was very Helpful even sent a confirmation text with scheduled time and approximate cost. Maddie showed up and made fast work of my project and she did a great job! even gave me some information on another project Im needing done. I will defiantly be calling Gallon Plumbing again to help on next plumbing job.

I have used Gallon Inc. for a wide variety of items. They installed a sink for me and they also fixed my cold water to the washing machine. They are very knowledgeable and courteous. Their sister companies also do great work!

Matty and Travis were extremely personable and professional. They went the extra mile. They represented Gallon Plumbing extremely well, so well, that henceforth, I will only use Gallon Plumbing, for all future plumbing needs. You Rock guys !!!Thanks guys, you made my dayPaul V

Very friendly service! Bryce and Maddie helped us with our water heater and were very knowledgeable. We appreciate them coming out after 7pm. We look forward to working with Gallon Plumbing for future projects.

Maddie was awesome! On time, pleasant, and professional. She had our problem fixed and fixed right in no time. However, a few hours later water was seeping from the front base of the toilet. It continued to leak Friday morning and I called the office. Was told a technician would contact me shortly. No call by Saturday so we called the office twice, both times the voicemail was full. We really need to have this leak fixed - it was not leaking previously.

Its all thanks to Maddie!!! She is the real expert. Follow where she goes to make sure that you get excellent service. Gallon plumbing sure did make a great decision in hiring her.

Called this company to fix up a few plumbing issues within my home. They were here on time and ready to go! Very professional. I recommended them to all my friends and family. If you have plumbing issues, call these guys!

Maddie came early on a cold day when no one else would call me back. She did an excellent job and I will call Gallon next time I need a plumber. You should too.

I just moved in to my new place and was wanting to redo both bathrooms and called a few plumping places to come and give me a estimates of prices and 3 out of 4 of them was telling me that all my pipes and stuff was old and not in good working order and needed to be replace and they could do that at a discount for me. THEN Gallon plumping came in and when they went over their findings, they did not mention NOTHING about my pipes and needing to be replaced. So at the end I asked them why they didnt mention them and informed them of what the other 3 companies have said and they were in shocked and went and walked me through and showed me and told me that I already had the best pipes and they look fairly new. See this shows there are honest businesses out their and will take the best care of you....I also back gallon plumping. If you want something done right the first time...this is your company....dont believe me? give them a call and check for yourself...

They answered right away, came out the same day, knew what the problem was and fixed it! Thank you, especially thanks to Maddie, impressive plumber right there!

Recently in need of a variety of plumbing repairs & updates, I googled Gallon, even though Id never used them, and only knew of them from misc. inserts in mailers Id gotten. I actually stopped out at their ofc, & scheduled an initial appt., withKatie, I believe, who was very helpful. On appt day, a Travis & Maddie arrived, on time, & did an initial walk thru diagnosis & pricing estimates. Since I was comfortable w what Id researched, & they arrived not only on time, but seemedprofessional & knowledgeable, I scheduled an appt for the actual work. For that appt, it was Maddie who arrived, again...on time! And who proceeded to efficiently, & skilfully complete several repairs & additions to my plumbing! Later, Travis also arrived to assist w completing a large installation, & then Maddie followed up by doing a complete walkthru & explanation of all repairs, etc. I was pleased w all work done, & plan on calling them back to complete some additional work in spring, based on my satisfaction of Maddie & Travis service! Well Done!!!

Never heard of them. Had my neigbor google and call them. First they were late, then after 2 hours of repairing, they tried to sell me an expensive faucet that I didnt need. After all it was said an done and paid an arm and a leg, I ended up only replacing the rubber gasket myself, and now it works fine. Dont EVER use these people!!

Wont be hiring. $225 after hour dispact fee.

Maddie was awesome!!! Very friendly and fixed our problem fast and efficiently.

I scheduled someone to come out and they never showed up I called them about 7 times and they never answered or returned my call! NEVER use them!

I hate this place.