I deliver dock equipment to Summit. The staff there are FIRST RATE!
Have contacted them at least six separate times through several different methods (phone, email, Instagram direct message) to inquire about a product and have never gotten a response or acknowledgment. That’s not how you do business, people.
I bought the most amazing plate set from Ten Strawberry via Target, and had no issues whatsoever submitting a replacement request on their website after the Target employee dropped the box in my cart, smashing one of the plates right after I had purchased. They were very helpful and the plate was in stock, so I got it in less than a week. Easy peasy! And the plates themselves are super sturdy otherwise and exactly what I was looking for. Highly recommend!
Cautious staff and on time.
Im sure this review will be deleted ASAP but Ill post anyhow. I purchased a set of six - plates, smaller plates, bowls, and cups on November 26, 2016. One of the dinner plates was broken. I contacted the company and was asked to send receipt, which I did along with a photo of the broken plate. After about a dozen emails (mostly telling me theres a delay, its on the way, which it wasnt, its out of stock, etc) I FINALLY received the replacement plate last week. Yes almost three months to replace a single dinner plate. It gets better. The plate is slightly smaller, is misshapen (an obvious defect), a little different color, and doesnt sit flat on the table - which some of the rest of the set dont either - very annoying. I wouldnt purchase anything from this company in the future! Buyer beware-shoddy workmanship and terrible customer service.
Great people, fast load time.
Wow, talk about CUSTOMER NO SERVICE! I have tried for 30 minutes to get someone on the phone at your company for a simple return! I have tried your CRAZY web site and finally figured it out but that was ONLY after finding your site had 9 broken web links that produced a error 404 on page not found. We simply want to return a set of dishes that has a crack in them and that are far to heavy for us to use. We purchased them via Walmart and I tried to return them today back there but they stated they came from you so I am trying to contact you about this issue. I sent in a email and left a voice mail so please contact me on this issue. A BAD review is not something you want.... Respectfully.Item purchased set of 8 Nova 16 square from Walmart for $109.56 on June 28, 2017
Good job. People in warehouse not so nice
Good business 👌
Nice people, fast service.
Amazing wholesaler
Tricky somewhat tight semi truck parking
Worst company on the whole planet.
You get what you pay for