I never write reviews, but I had to this time due to the lack of professionalism I received over the weekend. I had been using Extreme Carpet for years to pick up, clean and deliver rugs. I havent used them in a couple years since I had moved and then got new rugs. This time, I sent 7 rugs ranging from a 9x12 to a runner. 6 of the 7 were new and just had dirt tracking from walking on them. When I hired my mover to help me move furniture and unroll them, I was shocked to see that at least 3 of them appeared to not have been cleaned AT ALL. My mover came to get me to point out the dirt and friends and family concurred that they were not clean. This was also obvious because I have a matching pair that go in my bathroom. Having them right next to each other shows the color difference with the clean one next to the dirty one! 4 of them had signs of being cleaned up the middle, but not on the sides or ends. When I reached out to the Owner, my email was returned with rudeness and turning it around that it was my fault and that I had been a bad customer in the past! I couldnt believe my eyes. To have my rugs come back dirty and then have the Owner write to me in such a manner was beyond belief. He told me the rugs had heavy pet stains and that I had not paid in the past. Only ONE rug had pet stains. The other 6 are new with zero stains other than dirt from walking on them! And if I hadnt paid in the past, then where is my invoice or notification of such? I have never been so infuriated in my life. He DID offer to pick them up again, but I had to hire a mover to put them down. With Customer Service or lack thereof like what I received, I will NEVER use them again. Not even an offer to refund even part of the almost $600 I paid either. Never Again.

Pete did an excellent job stretching our carpet and making some repairs for us. We are extremely pleased with the work he did in our home today. Pete was my honest and said several times he wanted to under promise and over deliver and he did. We highly recommend this company for carpet repairs and cleaning and will use them again.

Great Place

We have been using Pete and the guys at Extreme for years. They are awesome, they get out pretty quick and always have done a fantastic job for us. This time around we had some pretty bad stains from a sick dog and now, you cannot even tell where they were after they cleaned. Thanks guys!!

I would highly recommend Extreme Carpet Cleaning! They were available to come out the next day, they worked with my schedule and left my carpet looking like new, pricing is also great! Thanks for the great service!