We were fortunate to have someone refer Phoenix to us. Ive never used a contents restoration service before, so I didnt understand how much value it would add for us to have help sorting through damaged items. The Phoenix staff was so effective in helping us through the process, so we could get back to normal quicker. The amount of work they accomplished in 1 day would have taken me weeks to do on my own. I highly recommend this company! Thank you for your help and great customer service!
Lindsay is amazing. She answers her phone, answered my questions, and knew so much about how to restore my important items after a fire. She is flexible, went through every item on the estimate patiently explaining everything and let me pick and chose which items I wanted to save and clean and which ones were better to let go of. Her team was stellar. Highly recommend Phoenix Contents Restoration.
WOW. Wow wow wow. After several interactions with other restoration companies, it was evident that Phoenix was the one to go with. From beginning to end, it has been an extremely straight forward, streamlined process. I could not be happier with the results of my space. Thank you guys for all of your hard work!
This was my first Major interior Loss. The immediate removal of items, disinfecting and sorting process would have been impossible without the Team work I received from Phoenix. Thank You.
We worked with several companies and contractors during a fire restoration for our home in Fort Collins. The owner is incredibly responsive and definitely takes pride in his work and the work of his employees. He was on site more than any other contact was, though he didn’t necessarily need to be because his crew was superb! Jamie was amazing to work with for our non-savagable items and each person cleaned and reset our belongings with great care! They treated our belongings like it was their own. HIGHLY recommend this company!
Ive had the great opportunity to work with Phoenix Contents on many claims over the past couple years. Every member of their team has always displayed a high level of professionalism and integrity. They never fail to impress. I highly recommend them.
Phoenix Contents has been an absolute pleasure to work with. Lindsay, Jonathan, and their entire team were so knowledgeable, kind, and absolutely professional during my job. They didnt just pack up my home and clean my contents, they helped me navigate the entire process, constantly checked in on me and my family, and kept me aware of their progress every step of the way. There arent typically a lot of positive experiences during a recovery and restoration situation, but Lindsay and Jonathan, and their helpful humor, were a bright spot for sure!
Lindsey was so kind, professional and knowledgeable. She helped us every step of the way, and was consistently touching base and checking in on us. Thank you so much!
They did the most amazing job at my grandmothers house. She was a hoarder and it was so bad. They stopped the city from condemning the house and made it live able again. Thank you so much
Lindsay was awesome to work with route the entire restoration! We cannot Express our heartfelt gratitude enough for all of the hard work that Phoenix put into making our repairs and restoration as smoothly as possible! If you ever have restoration knees this is definitely the company to call!
Phoenix contents team has handled the last two months of our fire losses. They are honest and have integrity and get things moving forward very quickly. Highly recommended and they will keep doing our work
Lindsay was nothing but a professional in helping us with our claim. If there were more stars to give I would give more, Highly recommend. Thanks again Lindsay
Lindsay has always been helpful, pleasant and polite. She returns messages and answers question quickly and professionally. This is the type of person who can be trusted to take care of our things in the wake of the loss of our home to fire. Thanks Lindsay!
Thank god for Lindsey and her team in my time of need! Whipped this place right into shape!
Lindsay has always been a joy to work with and she takes care of her clients to the highest standard. I have heard nothing but compliments from the clients that I have referred to her.
We hired Phoenix to clean and remove our contents after a fire. They charged an outrageous sum for shoddy work. The contaminated contents were left in the house which means the house still wasn’t safe and therefore they wasted our resources and the house restoration work was pointless. We expected to come back to clean contents and see everything that was unsalvageable or asked to be thrown out disposed of and unfortunately we had to remove everything ourselves. The little bit they actually cleaned and claimed took them 160 hours I could have done in a few hours by myself. The house contents are not clean but are giving us all a hard time breathing. We are having to reclean literally everything. Nothing was finished I found a partial job in each room. It looks like they sent a couple of distracted 12 yr olds to clean up and pack. Some rooms hadn’t even been touched. Things were left piled in the middle of the room. I will say 2 rooms out of 12 actually looked like they had work done but nothing was left in the proper places. Nothing was properly or accurately documented save a few grocery items and supplements. Communication was vague and what we thought was being done actually wasn’t. Save yourself the trouble and huge expense and do the work yourself. I’m simply stunned and heartbroken at how horrible this turned out. First victims to a fire and then to a contents restoration company. We would have been better off tossing everything and starting over.