As first time home buyers, we did not realize our ducts had not been cleaned since 1970. Alex was amazing and did a fantastic job. My house no longer smells like the 70s!!! Thank you so much!!
I have been trying for over 3 weeks now to get a hold of ANYONE at this company to just be put on the schedule. I guess they didnt like the fact that I was looking to use the Groupon I already purchased. Luckily Groupon did inform me they will reimburse me. Ive been in more contact with Groupon, with the one phone call I made, than with this company. I have called a number of times, sent emails and even tried to see someone in person. When I get to their location no one was even in the dang building!! Seriously wish a HUGE 0(ZERO) could be given for stars. I was really hoping for better from this company due to the good reviews. But I will no longer be wasting my time with this company.
Alex was great! Went over all costs and proceeded to do the work. Did a great job, but because a cat peed in a vent, he said the smell would probably come back and to call if it did. Well it did to a much smaller degree and I called and he ordered another product and came back and took care of it. Fantastic company and would highly recommend.
Vlad was very professional and thorough. Scheduling was easy. I purchased additional mold and bacteria treatments, price was reasonable. Got to see before and after photos. Very pleased with quality of work, friendliness and affordable. Highly recommend Dr Duct!
Customer service was excellent. Alex took his time to do a great job. He was professional and knew how to get our home clean. I would highly recommend this company to do your ducts and dryer vent cleaning. Thank you!
The duct cleaning was highly professional. Alex was honest and descriptive once he had inspected the system. I appreciated the before and after pictures, and the level of cleanliness provided. I would have appreciated knowing that a furnace in the crawl space was extra money. It would also have been better to have a complete estimate, as well as knowledge of what was recommended before the work began. Nevertheless, the required service was performed well. We are happy that our ducts are so clean!
Alex was great and communicated everything very well. The house already has better air and smell. Very happy and would use them again!
Vlad was on time, friendly, thorough and efficient. I was told all the rates for the different services when I booked the appointment, so there were no surprises. Prices were reasonable. You can tell Vlad takes great pride in his work and his company! Highly recommend!
My husband and I have been dragging our feet for years about getting our ducts cleaned. We were so glad that we chose Dr Duct! He did an amazing job for a great price. I now have peace of mind that our kiddos are breathing clean air!
Had Alex do the cleaning and inspection. He was very thorough and professional. He worked quickly and was able to explain things and give his input/recommendations. Will be using them again in the future
Phone not answered. I called more than 20 times. Had to get a refund for my Groupon purchase, which I only bought because I needed the service.
Highly recommend! Very professional and reasonable price! I am sure you can not find as good service as it is for that price. And its unbelievable how many dust inside! Five stars!!!! Very happy to find this company! Will use and recommend in future for everybody! Thank you!
For now you’re the best air duct cleaning company I’ve ever used. Nice job, guys! I really recommend you for all. Thanx.
Alex was nice and knowledgeable. Good clean thorough job. Will use again in the future!
WOW! If there was a way to record 0 stars, I would give them that! Was going to purchase a Groupon and lady on phone says that they would honor the price...$47 for 10 registers and one main, then give us an estimate for the rest of the house. Guy shows up and wants to charge us $600!! PLUS on their website it shows sanitizing is included in all their services, but Alex said it was not and it would be an extra $200!! Can you say bait and switch?!?! DO NOT USE THIS COMPANY...there are so many other companies that do the same or better job at a more reasonable price AND honest!!
Vlad is super nice. He only works one job a day so that he can be sure to get everything you need done. Will not nickel and dime you. Very reasonable cost. We are very happy we choose Dr. Duct
Alex did a super job on the filthy ducts and vents of the house. I doubt the system had been cleaned for 20 years as the house had been neglected in many other ways. Alex had to deal with plenty of mouse dropping and spiders in the system so we had an extra anti-mold treatment done. The price was reasonable for the hard work and peace of mind knowing we will not be blowing nasty stuff into our living spaces as the chilly weather approaches. Highly recommended!
You hear about air pollution downtown on TV but you dont know about pollution in your own home until you call Dr. Duct. It is embarrassing how ignorant we can be.Having Vlad, who is prompt, diligent and an honest serviceman, worked on our several renal properties, we feel better, our tenants breath easier, and we are glad to spread a good word for him when I can.
Vlad was automatic! I gave him the address and it was handled all for a fair price. The house was from 1969, an abused rental it smelt so much better after he cleaned and unclogged the ducts. Money well spent!
I chose this company for several reasons. Vlad is the very knowledgeable technician and an owner at the same time. As the result, I knew that he would be interested in providing good quality service. More importantly, however, I studied his website and learned that he uses a rotor brush rather than a conventional brush to clean the ducts. There is no doubt that the rotor brush does a much better job. Dr Duct polished my vents, furnace and AC. It takes a while to do the job (almost whole day) for the whole house but it is worth it. Vlad is very detailed and quality oriented. I did not realize how much dirt was collected in our air systems. The air in the house is fresh and crisp right now. Thank you for good work. I would highly recommend Dr Duct.
Unprofessional and not reliable service. Did not show up for booked appointment. I tried calling and emailing multiple times to follow up on their no show and have not received a response. I would not recommend wasting your time.
I was having issues with my dryer taking forever to dry clothes and was told I would need to have my dryer vent cleaned. Vlad was able to come out at a time that worked for me and cleaned the vent. He also explained that I may run into another issue in the future because of a disconnect (I live in a ground floor condo with the vent going to the roof another story above me). He was very honest, very professional, and reasonably priced. Highly recommended!
Alex was extremely thorough and made sure we were happy with our system cleaning.
Alex was great! He cleaned everything thoroughly and was upfront about the entire service. I would definitely hire Dr. Duct again in the future.
They would not honor the Groupon and asked for an additional $100 to do the dryer vent. Cannot recommend this company. You can see on the ad that Dryer Vent is included
The owner and operator of the company was very professional and nice. He had great customer service and was sure to tell us everything he was going to do before starting the work. There were no surprise price ups after he was finished and we greatly appreciated that. He finished quickly even with the furnace being in the attic. I would highly recommend this company to anyone who may need duct or furnace cleaning!! And will be referring him to all of my real estate clients that may need any of his services. We will be repeat clients for sure.
I had an appointment with this company, they came on time and cleaned it out. It looked brand new. They werent late for a minute they took their time and made it look great. They were nice to me while doing their job. They left the house clean and didnt make a mess. I recommend this company.
Very thorough and professional. Vlad spent time explaining the process and took time in each room on our entire ventilation system. So excited to breath clean air again. Highly recommend Dr Duct!
Worth every penny . We needed our vent clean and Dr. Duct was the best person for the job. I am really glad I called . He was courteous, friendly, great attention to detail. He went over what he was planning to do. He took his time on each vent, great work ethic, no short cuts . He did not just vaccumed, he also cleaned out the vents. We are very pleased with his work. I 100% recommend him.
Vlad did a fantastic job cleaning my homes HVAC system. I couldnt believe the amount of dust, dirt, and lint he pulled out -- it could have filled a garbage bag. The homes return vents were likely never cleaned before so it was a bigger job than expected; Vlad stayed late, kept working, never complained, and didnt change the price. I was very happy with Dr Ducts service
Good and friendly staff. Well done job. Good price!
Vlad did an awesome job of cleaning my vents, A/C and furnace. Even though I had other company 2 months ago that “cleaned” furnace and A/C, thankfully Vlad checked it out and really cleaned it out! Definitely recommend the company!
I like way of cleaning air duct & time Vlad takes to explain system. He spend time to get it all clean & not like others. Lastly I liked rotor which he used to clean vents. I Definitely recommend Dr. Duct & I will be using for future.
I initially purchased a Groupon for Dr. Duct. I understood it would not include everything I needed for the house and Alex did a great job discussing what was included and the additional items I could add to get a more complete cleaning. It was not high pressure or salesey and we were able to figure out what needed to be done and what could be done at a later date. He did a thorough job cleaning and was friendly.
First, Vlad answered when I called, so no weird machine. He was able to work within my schedule and come out almost immediately. He had all the tools necessary to do the job, showed me video of my roof and the mess coming out of my vent. Quick and great job!
Vlad did a great job cleaning our dryer vent. He was very polite and efficient plus his pricing was very affordable. I will be sure to go back to him in the future!
Vald was excellent. I had my furnace cleaned for a home sale and he did one heck of a job. He was polite and extremely careful moving his equipment in and out of my house. The price was right and my furnace is clean enough to cook in.
Alex was super nice and professional! He did a great job and I would recommend this company 100%!
I couldnt be happier with the service Dr Duct provided! My duct work had never been cleaned-60 years! My air conditioning is working better than when it was installed 5 years ago. Vlad is a superhero!
Thanks for the clean air! Everything is done quicly, cleanly and not expensive!
Vlad came to our second-floor condo to clear our dryer duct. It can only be accessed from outside on a ladder, so Vlad climbed all the way up and cleared it.He was very professional and worked quickly. I would recommend his services to anyone looking for duct cleaning!
Great company to go with, they showed us all the pictures before and after and we never been so much happier with contractors afterwords!!! Alex is a true professional - Recommend it to everybody definitely!!!!!!!
Dr Duct was great! When I called to schedule a appointment he was friendly and got me in quickly. As the house we bought in November was a rental property for 10 years ( owner living out of state) the vents and ducts were terrible very very dirty. He spent 3hours cleaning all our ducts, vents,and furnace. Couldnt be happier with the quality and the price of his work. I would defently recommend him.
Best guy to have in your home cleaning the ducts! Professional, courteous and punctual! He did an excellent job....well trusted and I would highly recommend him!
Dr. Duct cleaned all the vents (14), vents (4), A.C. and provided mold mitigation with 3 hours. Vlad was efficient and helpful. He explained how the process would work and check with us on every option.We will definitely will call when we need another cleaning.
Awesome experience. Company took their time to do the job right and was polite and professional. Very satisfied. I would highly recommend.
Alex was amazing! I really appreciated how kind and informative he was!
Was recommending this company for dryer vent cleaning to my customers till I found out he wont get on the roof and clean the cap where the clog normally is in a dryer vent. Whats the point of cleaning the dryer vent if you arent unclogging it.
The best costumers service, Alex was great, very professional! Thank you! The whole family start breathing again! 😊
Amazing work. Clean, kind, fast. He told me everything that was being done and why. Ill be calling the doctor again next year.
It was a great experience to have such a professional guy Alex did great he showed me all pictures before and after and the price was affordable too ? I’ll have this guys again for sure
D Duck made a perfect work in my house. I would recommend this company for all other costomers.
Unfortunately experienced some of the worst customer service Ive ever had. Would not recommend using this company.🙅🏼♀️
I really *wanted* to like this company. All the good reviews, the nice scheduler and polite young man that came to my house. Unfortunately, my quote of $207 suddenly turned into $444 in my basement. The tech had already unscrewed a portion of my furnace and assured me that he was ready to get to work when the more than double price tag was mentioned.I told him I would not agree to such a steep price and he assured me he would call the scheduler to figure out what discounts she applied. He proceeded to exit my house and sit in the van hed backed into my driveway.About 10 minutes later, I got a call from the scheduler and she explained that she had just forgotten to add up several items, such as adding the rotary brushes that I asked about not less than 4 times when obtaining the quote (FYI, any duct cleaner will tell you that having a cleaning without the brushes is a waste of money if youve not cleaned your system in a long time).I explained that I understood and told her that I would not proceed with their services today at such a huge price. The service tech walked into my house at that moment putting his gloves on, ready to start service. I told him I wasnt starting service, shook his hand, and said good bye. He looked a bit dumbfounded. I thanked the scheduler, again, and said good bye to her and hung up. The service tech sat in my driveway, in his van, for an additional 10 minutes. I then got a text saying they would do my entire house for $300. I texted back no thank you and they left.What a scam. To add insult to injury, I ended up having to put all the screws back in my furnace. I wonder how many of the reviews on yelp and google are fake after my experience. I sincerely hope you read this review and look elsewhere before hiring them.
We recently purchased our house and we had no idea when the vents and furnace were cleaned last. Vlad was very helpful and friendly. He explained why he recommended any add ons to the groupon deal, even showing me how much lint came out of our dryer vent (a lot). We will be using Dr. Duct again in the future!
Very polite, professional, and did a great job.
Dr.Duct great company.Will recommend to everyone! Come on time and did a good job.
Great service, trustworthy and well priced. Appreciate everything he did - on time and hard worker
Great service! Fast, reasonably priced and friendly!
I was very pleased with Dr. Duct. When Vlad arrived we walked through the project so I knew what to expect and to make sure the cost was acceptable. My kids were running around but he we still able to clean all the vents and air returns thoroughly without disturbing their play. He was friendly during the entire process. When he found other areas that needed attention he asked me if I wanted him to take care of them. He didnt pressure me, and I didnt feel like he was just out to get my money. It felt like he was trying to give me the best advice he could. Ultimately I had him clean everything because I was so happy with his service. I would definitely recommend him to others.
Vlad was coming in time and the duct cleaning was highly professional. Highly recommended this company to anyone.
Vlad did a great job cleaning out our 40 year old HVAC system that had NEVER been cleaned before. He worked hard for over five hours, explained each step in the process and how much the various options cost, and was polite and professional.
Great service. Quick response. Will use again.
Bad customer experience, cleaning couldn’t be done and reasons why were never told to me. Had to directly call the technician and still didn’t get complete info.
Vlad did a great job. Honest, professional and our dogs loved him. Thanks Vlad.
Vlad was awwwwesome!! Dryer vent was a mess!!This Dr definitely makes great house calls!!
Just had the guys out. They did a fantastic job. On time and very professional.
100% Ok! Excellent Service, Tnx
Great job. Price is right too.
Great work and helpful in pointing out how to optimize things.
They were on time and very professional.
Vlad was very prompt in responding to my request for a price, I called him on Thursday evening and he came to my house on Tuesday. My ducts have never been cleaned in 30 years! Vlad was also very professional and did the whole thing in 3 hours for a lot less than COIT quoted me for.
Vlad was fast, professional, and made sure my system was safe!
Good job guys 👍
They were very responsive and professional compared to others I talked to when shopping.
Quick, timely, clean, professional.